www.sti-innsbruck.at © Copyright 2008 STI INNSBRUCK www.sti-innsbruck.at

Birgit Juen

www.sti-innsbruck.at

About

• “offers simple online brand, reputation management and performance benchmarking tools for hotels that help turn online reviews and social media feedback into actionable business intelligence”*

• Found in October 2010• Founders: Kim van den Wijngaard & Peter Boermans• Based in Amsterdam, NL• Raised 1 Mio $ in 2012• Currently 3 developers, partly outsourced to Pakistan• http://www.olery.com/

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* http://techcrunch.com/2012/01/27/hotel-reputation-management-software-maker-olery-raises-1-million/

www.sti-innsbruck.at

Products – Olery Reputation

• All your reviews in one place• Monitors nearly 100 sources

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www.sti-innsbruck.at

Products – Olery Reputation

• All your reviews in one place• Monitors nearly 100 sources• Monitors competitors

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www.sti-innsbruck.at

Products – Olery Reputation

• All your reviews in one place• Monitors nearly 100 sources• Monitors competitors• Generate Reports

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www.sti-innsbruck.at

Products – Olery Reputation

• All your reviews in one place• Monitors nearly 100 sources• Monitors competitors• Generate Reports• Guest Experience Index:

“indicates guests’ general perceptionsof your hotel quality”“data from nearly 100 review sitesand Online Travel Agencies (OTA’s)in conjunction with a proprietaryalgorithm, developed by Olery incooperation with the VU Amsterdam, to calculate a general weighted score on a scale from 1 to 100…”http://www.olery.com/guest-experience-index/

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www.sti-innsbruck.at

Products – Olery Reputation

• Review Sites Database: https://reviewsites.olery.com/?_ga=1.261406157.1156616960.1390828335

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www.sti-innsbruck.at

Products – Olery Reputation

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• Pricing: http://www.olery.com/reputation/pricing/

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Products – Olery Feedback

• http://www.youtube.com/watch?v=XuN3RJo-hnA

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www.sti-innsbruck.at

Products – Olery Feedback

• Pricing: http://www.olery.com/feedback/pricing/

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www.sti-innsbruck.at

• Partners:

• Free Pocket Guide: Everything a Hotel Manager should know about Online Reputation management http://www.olery.com/wp-content/uploads/2013/10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf

• How-to Guides:

Further information

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