Wycom Systems USER MANUAL WYCHECKS OMNI · PDF fileWycom Systems USER MANUAL WYCHECKS OMNI PREMIER MPS PREMIER PLUS PREMIER Date: 5/2/2012 12:58 PM File Status: Release File Source:

Wycom Systems

USER MANUAL

WYCHECKS

OMNI

PREMIER MPS

PREMIER PLUS

PREMIER

Date: 5/2/2012 12:58 PM

File Status: Release

File Source: [WYCOM DOC]\\premier-omni-usermanual-6.869-20120502.doc

PREMIER\PREMIER PLUS\OMNI USER MANUAL 2/12/2013 8:27 AM

[WYCOM DOC]\\premier-omni-usermanual-6.869-20130212.doc 2

TABLE OF CONTENTS

1. INTRODUCTION.............................................................................................................................................7

2. HARDWARE/ELECTRONICS....................................................................................................................... 7

3. KEY SWITCH SUMMARY ............................................................................................................................ 8

3.1 PREMIER SWITCH/FUNCTION SUMMARY ................................................................................................... 8 3.2 OMNI SWITCH/FUNCTION SUMMARY ......................................................................................................... 8

4. INSTALLATION.............................................................................................................................................. 9

4.1 HARDWARE INSTALLATION .......................................................................................................................... 9 4.1.1 Emulation (KEYBOARD:S,E) ............................................................................................................. 9 4.1.2 Hardware/Input Parallel Port (KEYBOARD:S,H)............................................................................ 10 4.1.3 Password Setup (KEYBOARD:S,P) .................................................................................................. 10

4.2 CONFIGURE WYCOM UNIT FOR NETWORK INPUT (KEYBOARD:S,N,C) ............................................... 11 4.3 PING THE WYCOM UNIT......................................................................................................................... 11 4.4 PRINT A TEST PAGE FROM THE WYCOM TO A PARALLEL PRINTER (KEYBOARD: S,T,S,T)......................... 11 4.5 SET UP QUEUES ON THE WYCOM UNIT................................................................................................... 12 4.6 SET UP QUEUES ON YOUR WORKSTATION OR SERVER................................................................................. 12 4.7 TEST YOUR WORKSTATION OR SERVER QUEUE OUTPUT.............................................................................. 12

5. WORKSTATION/SERVER QUEUE SETUP.............................................................................................. 14

5.1 WINDOWS 95/98 QUEUE SETUP................................................................................................................. 14 5.1.1 Add a New Windows Network Printer (SMB/Lan Manager)............................................................. 14 5.1.2 Test your workstation or server queue output................................................................................... 14

5.2 WINDOWS 2000/XP QUEUE SETUP............................................................................................................ 16 5.2.1 Add a New Windows Network Printer (RAW TCP / JetDirect) ......................................................... 16 5.2.2 Test your workstation or server queue output................................................................................... 16

5.2.2.1 Example : Windows 2000/XP Net-to-Parallel (Direct TCP to Parallel) ........................................................17 5.2.2.2 Example : Windows 2000/XP Net-to-net (Direct TCP to Direct TCP) .........................................................18

5.3 AS400 QUEUE SETUP................................................................................................................................ 19 5.3.1 Enable Advanced Functions at the Printer – Parallel Printers Only ............................................... 19 5.3.2 Add a AS400 Print Queue ................................................................................................................. 19

5.3.2.1 Add a AS400 Print Queue using RAW (direct) TCP to the printer ...............................................................20 5.3.3 Add a AS400 LPR Remote Print Queue ............................................................................................ 22 5.3.4 Test your workstation or server queue output................................................................................... 22

5.4 HP/UX QUEUE SETUP............................................................................................................................... 22 5.4.1 Add the WYCOM UNIT hostname to your HP/UX system ................................................................ 22 5.4.2 Add a HP/UX Print Queue................................................................................................................ 23

5.4.2.1.1 Add a Remote Printer/Plotter” in HP/UX using “sam” ...........................................................................23 5.4.2.1.2 Add a Remote Printer/Plotter” in HP/UX using the command line programs .........................................23 5.4.2.1.3 Note on using the “lpadmin” command:..................................................................................................23 5.4.2.1.4 Test the new remote printer .....................................................................................................................24

5.5 NOVELL QUEUE SETUP (NDPS)................................................................................................................. 25 5.5.1 Test your workstation or server queue output................................................................................... 25

5.6 VMS QUEUE SETUP................................................................................................................................... 26 5.6.1 VMS Resources ................................................................................................................................. 28

5.7 LINUX/UNIX QUEUE SETUP........................................................................................................................ 29 5.7.1 Create a remote LPR printer............................................................................................................. 29

5.7.1.1 /etc/printcap example.....................................................................................................................................29 5.7.1.2 /etc/hosts example..........................................................................................................................................29



5.7.2 Test your workstation or server queue output................................................................................... 29

6. WYCOM ADMIN WEB INTERFACE (NETWORK-TO-NETWORK PRINT ING) ............................. 30

6.1 LOGGING INTO WYCOM ADMIN ................................................................................................................. 30 6.2 WYCOM ADMIN MAIN SCREEN.................................................................................................................. 30 6.3 MANAGING PRINTERS................................................................................................................................ 31 6.4 ADDING A PRINTER.................................................................................................................................... 32

6.4.1 Create Printer Screen ....................................................................................................................... 34 6.4.2 Queue-based printing........................................................................................................................ 35

6.4.2.1 Example: Queue-based printing with two printers.........................................................................................36 6.4.2.2 Example : Windows 2000/XP Queue based printing.....................................................................................37

6.5 DELETING A PRINTER................................................................................................................................. 38 6.6 SAVING YOUR PRINTER CONFIGURATION................................................................................................... 38 6.7 RESTORING YOUR PRINTER CONFIGURATION............................................................................................. 38

7. SETUP AND CAPTURE MENU OVERVIEW ........................................................................................... 39 Description..................................................................................................................................................................39

7.1.1 Capture Files (KEYBOARD:S,C)...................................................................................................... 40 7.1.1.1 Configure Networking before capturing files ................................................................................................40 7.1.1.2 Capture Main Menu.......................................................................................................................................40 7.1.1.3 “Volume Init Needed” Screen .......................................................................................................................41 7.1.1.4 Capturing Data (KEYBOARD:S,C,1-8) ........................................................................................................42 7.1.1.5 Capture Compatibility Check (KEYBOARD:S,C,1-8)..................................................................................43 7.1.1.6 Capture Results Display (KEYBOARD:S,C,R).............................................................................................43 7.1.1.7 Send Captured files to WYCOM ...................................................................................................................44

7.1.1.7.1 Accessing captured files using SMB (Windows Networking).................................................................44 7.1.1.7.2 Send Captured Files Directly to WYCOM via the Internet .....................................................................44 7.1.1.7.3 Upload using an alternate FTP server (KEYBOARD:S,C,M)................................................................44

7.1.1.8 Capture Format (KEYBOARD:S,C,F) ..........................................................................................................45

8. WYCOM CONNECT/UPDATE.................................................................................................................... 46

8.1 FIREWALL CONFIGURATION........................................................................................................................ 46 8.2 VERSION MANAGEMENT (KEYBOARD:S,V) ........................................................................................... 46

8.2.1 Upgrade the WYCOM UNIT via the Network (Internet) ................................................................... 46 8.2.1.1 Connect not Allowed .....................................................................................................................................47 8.2.1.2 No update required ........................................................................................................................................47 8.2.1.3 A typical update.............................................................................................................................................47 8.2.1.4 Out of space...................................................................................................................................................47

8.2.2 Select Version.................................................................................................................................... 48 8.2.2.1 Selecting a Version........................................................................................................................................48

8.2.3 Delete Version................................................................................................................................... 49 8.2.3.1 Deleting a Version .........................................................................................................................................49

8.3 WYCOM CONNECT (KEYBOARD:S,W) ................................................................................................... 50 8.3.1 Wycom Connect Enable (KEYBOARD:S,W,E,Y,<ENTER>)............................................................ 50 8.3.2 Wycom Connect Disable (KEYBOARD:S,W,D) ................................................................................ 50 8.3.3 Wycom Connect Errors ..................................................................................................................... 51

8.4 SERVICE SETUP (KEYBOARD:S,Z).......................................................................................................... 51

9. LCD USER INTERFACE (KEYBOARD).................................................................................................... 52

9.1 CHECK NUMBER SETUP (KEYBOARD:C) ................................................................................................ 52 9.2 KEYBOARD CHECKS .................................................................................................................................. 53

9.2.1 Blank Check Maker Interface (KEYBOARD:K,B) ............................................................................ 53 9.2.2 Manual Checks (KEYBOARD:K,M).................................................................................................. 54

9.2.2.1 WYCOM UNIT Manual Check User Interface..............................................................................................55 9.2.2.1.1 WYCOM UNIT Manual Check User Interface .......................................................................................55 9.2.2.1.2 WYCOM UNIT Manual Data Entry........................................................................................................55



9.2.2.2 WYCOM UNIT Manual Report User Interface.............................................................................................57 9.2.2.2.1 Generating a Manual Report....................................................................................................................58 9.2.2.2.2 Clearing a Manual Report........................................................................................................................58

9.2.2.3 Manual Check Page Composition..................................................................................................................59 9.2.2.4 Manual Mode OFFLINE Signer (KEYBOARD:K,M,<position>,<count>)..................................................59 9.2.2.5 Manual Report ...............................................................................................................................................59

10. IMAGE ARCHIVING................................................................................................................................ 60

10.1 OVERVIEW ................................................................................................................................................. 60 10.2 DATA TRANSFER FROM WYCOM UNIT TO WINDOWS WORKSTATION..................................................... 60 10.3 INSTALLATION – WINDOWS XP / SERVER 2003......................................................................................... 61

10.3.1 Create the transfer directory on a Microsoft Workstation ................................................................ 61 10.3.2 Create a “wycom” user .................................................................................................................... 61 10.3.3 Enable FTP on the Windows workstation ......................................................................................... 62 10.3.4 Create the transfer directory............................................................................................................. 62 10.3.5 Install IIS........................................................................................................................................... 62 10.3.6 Configure the FTP Server ................................................................................................................. 64 10.3.7 Test the FTP Server........................................................................................................................... 65 10.3.8 Install the Wycom conversion program ............................................................................................ 65 10.3.9 Enable Image Archiving on the WYCOM UNIT ............................................................................... 66

10.4 INSTALLATION – WINDOWS 7..................................................................................................................... 67 10.4.1 Create the transfer directory on a Microsoft Workstation ................................................................ 67 10.4.2 Create a “wycom” user .................................................................................................................... 67

10.4.2.1 Windows 7 Starter/Home Basic/Home Premium ......................................................................................67 10.4.2.2 Windows 7 Professional/Ultimate/Enterprise............................................................................................67

10.4.3 Enable FTP on the Windows Workstation ........................................................................................ 68 10.4.4 Install IIS........................................................................................................................................... 68 10.4.5 Configure the FTP Server ................................................................................................................. 69 10.4.6 Test the FTP server ........................................................................................................................... 69 10.4.7 Install the Wycom Conversion Program ........................................................................................... 69 10.4.8 Enable Image Archiving on the WYCOM UNIT ............................................................................... 69

10.5 INSTALLATION – WINDOWS SERVER 2008 ................................................................................................. 71 10.5.1 Create the transfer directory on a Microsoft Workstation ................................................................ 71 10.5.2 Create a “wycom” user .................................................................................................................... 71 10.5.3 Enable FTP on the Windows Workstation ........................................................................................ 72 10.5.4 Install IIS........................................................................................................................................... 72 10.5.5 Configure the FTP Server ................................................................................................................. 73 10.5.6 Set Permissions on the Home Directory............................................................................................ 73 10.5.7 Test the FTP server ........................................................................................................................... 73 10.5.8 Install the Wycom Conversion Program ........................................................................................... 74 10.5.9 Enable Image Archiving on the WYCOM UNIT ............................................................................... 74

10.6 USING ARCHIVED IMAGES.......................................................................................................................... 76 10.6.1 Viewing images ................................................................................................................................. 76 10.6.2 Description of directories ................................................................................................................. 76 10.6.3 Disabling, Enabling and Exiting the conversion program ............................................................... 76 10.6.4 Disable Image Archiving on the WYCOM UNIT .............................................................................. 77 10.6.5 Image Archive Troubleshooting........................................................................................................ 77

10.6.5.1 Files transferred, but PDF files are not generated .....................................................................................77

11. COMPATIBILITY ..................................................................................................................................... 78

11.1 COMMUNICATION PROTOCOLS SUPPORTED................................................................................................ 78 11.2 COMMUNICATION PROTOCOLS NOT SUPPORTED....................................................................................... 79 11.3 SYSTEM RELATED ANSWERS..................................................................................................................... 79

11.3.1 LINUX/UNIX..................................................................................................................................... 79



11.3.2 Windows Computers.......................................................................................................................... 79 11.3.3 Windows Computers on a Novell Network........................................................................................ 79 11.3.4 Novell Networks ................................................................................................................................ 79 11.3.5 AS400................................................................................................................................................ 79 11.3.6 THE UNKNOWN SYSTEM ............................................................................................................... 80 11.3.7 Printer Support ................................................................................................................................. 80

11.4 Q&A.......................................................................................................................................................... 80 I have an Elite, will the WYCOM UNIT work for me? ..............................................................................................80 How is the WYCOM UNIT defined on the Network?................................................................................................80 How is the WYCOM UNIT Managed?.......................................................................................................................80 Why is Windows networking preferred with Windows computers? ...........................................................................80 Is the WYCOM UNIT compatible with HP's jet admin utility?..................................................................................80 If the customer has an external jet direct installed, will the IP address be the same for the WYCOM UNIT? ...........80 Do I need a print server with the WYCOM UNIT? ....................................................................................................80 Is the WYCOM UNIT the same a HP Jet Direct?.......................................................................................................80 Does the WYCOM UNIT support IP printing? ..........................................................................................................81 Does the WYCOM UNIT support (Novell) NDPS printing?.....................................................................................81 Does the WYCOM UNIT support (Novell) Queue based printing? ...........................................................................81 The WYCOM UNIT takes a long time to start printing when I sent a large print job. Why? ....................................81 Is the WYCOM UNIT compatible with an AIX network?..........................................................................................81

12. TROUBLESHOOTING ............................................................................................................................. 82

12.1 ERROR NUMBERS AND RESOLUTION.......................................................................................................... 82 12.2 WYCOM CONNECT AND WYCOM UPDATE TROUBLESHOOTING................................................................. 84

12.2.1 Check IP connectivity to gateway ..................................................................................................... 84 12.2.2 Check IP connectivity to Wycom’s Update Server ............................................................................ 84 12.2.3 Check TCP Port 15000 from a workstation ...................................................................................... 84

12.3 TESTING AND INFORMATION MENUS ......................................................................................................... 85 12.3.1 Serial Number Display (KEYBOARD:S,S)........................................................................................ 85 12.3.2 Uptime (KEYBOARD:S,U)................................................................................................................ 85 12.3.3 Testing: Self Test To Printer (KEYBOARD:S,T,S,T)......................................................................... 86 12.3.4 Testing: Ping (KEYBOARD:S,T,P) ................................................................................................... 86 12.3.5 Testing: I/O & Switch Test (KEYBOARD:S,T,I) ............................................................................... 86

12.4 GENERAL ISSUES....................................................................................................................................... 86 12.4.1 I installed a new compact flash card, and the WYCOM UNIT stopped working ..............................86 12.4.2 The signature doesn’t print. How do I fix this?................................................................................ 87

12.5 DIRECT TCP (ALIAS: RAW TCP, PORT 9100)............................................................................................ 88 12.5.1 (General) Port 9100, 9101, 9102, etc. does not seem to be working ................................................ 88

12.5.1.1 Confirm the IP address is reachable ..........................................................................................................88 12.5.2 Microsoft Windows / Direct TCP (Raw Port) ................................................................................... 88

12.5.2.1 Check Windows 2000/XP Port Setup .......................................................................................................88 12.5.2.2 Alternatively, use LPR protocol instead of Direct TCP ............................................................................88

12.5.3 (Microsoft Windows) My HP printer software (jetadmin) doesn’t work with the WYCOM UNIT .... 88 12.5.4 AS400 problems / Direct TCP (Port 9100) ....................................................................................... 89

12.6 WINDOWS 2000/XP ................................................................................................................................... 89 12.6.1 I can’t see the WYCOM UNIT when I click on the “My Network Places” icon................................ 89 12.6.2 I can’t see the WYCOM UNIT in the network neighborhood............................................................ 89

12.6.2.1 Confirm the IP address is reachable ..........................................................................................................89 12.6.2.2 Confirm the Client for Microsoft Networks is loaded...............................................................................89 12.6.2.3 Confirm the workgroup is set correctly .....................................................................................................89

12.6.3 Errors when trying to print ............................................................................................................... 89 12.6.4 LPR doesn’t print anything ............................................................................................................... 90 12.6.5 LPR is very slow................................................................................................................................ 90

12.7 WEB INTERFACE........................................................................................................................................ 90 12.7.1 Login Failed/Forgot Password ......................................................................................................... 90



13. APPENDIX A: WINDOWS PROCEDURES........................................................................................... 91

13.1 MAPPING THE WYCOM UNIT TO AN LPT PORT...................................................................................... 91 13.2 WINDOWS 95/98 ........................................................................................................................................ 91

13.2.1 Windows 95/98 Determine Workgroup Name................................................................................... 91 13.2.2 Windows 95/98 Determine if Static or Dynamic IP .......................................................................... 91

13.3 WINDOWS 2000/XP ................................................................................................................................... 92 13.3.1 Windows 2000/XP Add a New Windows Printer............................................................................... 92 13.3.2 Windows 2000/XP Add a New Windows Network Printer (SMB/Lan Manager) .............................. 92 13.3.3 Windows 2000/XP Add a New Windows Network Printer (LPR)...................................................... 92

13.3.3.1 Example : Windows 2000 Net-to-Parallel (LPR to Parallel).....................................................................94 13.3.3.2 Example : Windows 2000 Net-to-net (LPR to Direct TCP) ......................................................................95

13.3.4 Windows 2000/XP Determine Workgroup Name.............................................................................. 96 13.3.5 Windows 2000/XP Determine if Static or Dynamic IP ..................................................................... 96 13.3.6 Using LPR to loopback from Wycom Unit ........................................................................................ 97

13.3.6.1 Enable LPD...............................................................................................................................................98 13.3.6.2 Share a printer ...........................................................................................................................................98 13.3.6.3 Use LPR to print from WYCOM UNIT to a Windows printer..................................................................99 13.3.6.4 Use LPR to print from Windows to the WYCOM UNIT........................................................................100

14. APPENDIX B: WYCOM SYSTEMS, INC. LIMITED HARDWARE AN D SOFTWARE WARRANTY TERMS ......................................................................................................................................... 101

14.1 LIMITED HARDWARE AND SOFTWARE WARRANTY TERMS .................................................. 101 14.1.1 LIMITED SOFTWARE WARRANTY TERMS.................................................................................. 101 14.1.2 LIMITED HARDWARE WARRANTY TERMS ................................................................................ 102

14.2 END USER LICENSE AGREEMENT FOR WYCOM SOFTWARE................................................... 103



1. Introduction The WYCOM PREMIER, PREMIER MPS and OMNI (hereafter called WYCOM UNIT) are external peripherals designed to operate as an integrated print server, check signer, form generator, MICR generator and data transformation engine. This document describes the WYCOM UNIT user interface.

Note: Prior to 11/2/2003, the PREMIER was sold as the “ELITE PLUS”.

2. Hardware/Electronics The WYCOM PREMIER and the WYCOM OMNI utilize a 300MHz 32-bit CPU, and are approximately 16 times faster than the 40MHz 16-bit WYCOM ELITE. The WYCOM PREMIER is designed for connection to a single parallel printer or one networked printer. The WYCOM PREMIER MPS is designed for connection to multiple networked printers. The WYCOM OMNI is designed for connection to multiple networked printers.

OMNI & PREMIER Chassis specification (front): 1. LCD screen – Autosense

Company Name Autosense Now Active

• 2 LEDs – Computer Ready and Printer Ready Lights

• 1 Executive key switch

OMNI & PREMIER Chassis specification (back):

• 1 Power connector

• 1 PS2 style keyboard port

• 1 RJ45 10/100 Ethernet connector

• 1 IEEE-1284 bi-directional parallel output port

OMNI & PREMIER Chassis specification (side):

• On/Off Power Switch – must be powered on to use your printer

OMNI & PREMIER Chassis specification (access panel):

• 1 CompactFlash socket

Premier Only:

• LCD Screen – Displays individual online signing positions

Company Name Counter Position Name Position # Program Type Auto ck #

• 1 Application key switch

• 1 IEEE-1284 bi-directional parallel input port



3. Key Switch Summary

3.1 PREMIER Switch/Function Summary The WYCOM UNIT utilizes an “Executive” key switch and an “Application” key switch. The Executive key switch can be turned to positions Pass Thru, Online, Keyboard and Configure. The Application key switch can be turned to positions Pass-Thru, 1-7, Auto and Test. When the Executive key switch is turned to either Keyboard or Configure, the Application key switch has no effect. When the Executive key switch is turned to Online, then the Application key switch determines the programming to use with your account data. ONLINE/PASS-THRU Pass-Through Mode for non check writing functions ONLINE/1-7 Online check signing mode ONLINE/AUTO Autosense Mode (or position #8 if autosense is not enabled). ONLINE/TEST Not used KEYBOARD/<any> Keyboard-driven user interface CONFIGURE/<any> Keyboard-driven user interface

3.2 OMNI Switch/Function Summary The OMNI has a single key switch which can be turned to positions Pass Thru, Online, Keyboard and Configure. The OMNI switch settings are as follows: PASS THRU Pass-through Mode for non check writing functions ONLINE Autosense Mode KEYBOARD/<any> Keyboard-driven user interface CONFIGURE/<any> Keyboard-driven user interface



4. INSTALLATION

4.1 Hardware Installation 1. Install the Compact Flash 2. Connect a PS/2 compatible keyboard to the Keyboard Port (located on the back of the unit) 3. [PREMIER ONLY] For Parallel-Port Printer : Connect an IEEE-1284 parallel cable from the Premier printer

parallel port to the parallel port of the printer. 4. For Network Input:

4.1. Connect a 10/100baseT RJ45 network cable to the Ethernet/network port (on the back of the unit). 5. For Parallel Input (host to WYCOM UNIT is a parallel cable)

5.1. Disconnect the parallel printer cable from the computer. 5.2. Connect this end into the Wycom Parallel Printer Port 5.3. Connect a DB-25 extension cable into the Wycom parallel computer port 5.4. Connect the other end of the DB-25 extension cable into the computer’s printer port 5.5. Follow the instructions in 4.1.2 Hardware/Input Parallel Port to enable the input port.

6. If printing to a dot matrix printer , proceed to next step 4.1.1to set the printer emulation in the Wycom.

4.1.1 Emulation (KEYBOARD:S,E)

This menu provides a mechanism to set the printer emulation for Dot Matrix printers. This option is ignored when Laser printers have been configured for your account.

“Fast Mode” is an option that works –only- with laser printers, not dot matrix printers. Fast Mode attempts to utilize characteristics of a laser printer to speed output. If you set this to “Y”, and your laser printer data becomes corrupted, change the value to “N”. This option will have no effect on dot matrix printers. “Fast Mode” is enabled by default

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “E Emulation” 4. The following screen will appear.

Emulation C = Configure D = Restore Defaults Enter Option:

5. To restore factory defaults, select option “D”. Otherwise, select option “C” and the following screen will appear.

Emulation 0=FX/Laser 1=LQ 2=OKI 4=DEC 15=IBM PPR Printer : 0 Fast Mode : Y

6. To change the printer emulation, type 0, 1, 2, 4 or 15 into the Printer field and press <ENTER>. If you press <ENTER>, the current value will be retained. If you are using a laser printer, you should always set this field to “0”.

7. Type “N” to disable Fast Mode. Type “Y” to enable Fast Mode. If you press <ENTER>, the current value will be retained.

8. The following screen will appear. This will write the new configuration and will destroy existing settings. Continue (Y/N)?

9. Enter Y to save the new setting



4.1.2 Hardware/Input Parallel Port (KEYBOARD:S,H)

This menu provides a mechanism to enable and disable the input parallel port. For network input to the Wycom, parallel port should be disabled. If you plan to use the input parallel port, then you should use this menu to enable the input port. The output parallel port is always enabled. You do not need to enable the input parallel port to print jobs through the output parallel port.

Note: If this port is enabled, and no input parallel cable is connected, the unit may detect “ghost” print jobs. Please ensure a parallel input cable is connected if this option is enabled.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “H Hardware” 4. The following screen will appear.

Parallel Port: DISABLED E : Enable D : Disable Enter Option :

5. To disable the port (this is the factory default), select option “D”. Otherwise, select option “E” to enable the

port. 6. If parallel input and you have enabled the Parallel Port, Perform the Wycom Self Test to the Printer

(KEYBOARD: S,T,S,T). See Section 4.4 7. If the Self Test prints correctly at the printer, Perform the Pass-Through Test.

7.1. Turn the Executive Key to Pass Thru 7.2. Load the printer with blank copy paper 7.3. Print data from the Workstation to the Wycom 7.4. The printer should print out any data (word document, email, check) that you sent. Pass thru will not print

any Wycom graphics. 7.5. If Pass Thru printed correctly, you are now ready to capture data (Section 7) or to run programmed

applications. 7.6. If you have any problems or questions, please contact Wycom Customer Care Support at 1-800-869-0236

ext 3.

4.1.3 Password Setup (KEYBOARD:S,P)

Password setup allows you to set a private password to access the web-based printer queue management interface for printing to networked printers.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “P Password”, and the following screen will appear.

WEB ADMIN Password:

4. Enter a password and press <ENTER>. When you press <ENTER>, the password will be saved, and you will be returned to the General Configuration menu. You can now access the web-based printer interface. See section “Wycom Admin Web Interface”. NOTE: Both the user name and password are case sensitive. The following special characters are not accepted for a password < > ` ~ & * ( ) \ | ; : ’ ” $



4.2 Configure WYCOM UNIT for network input (KEYBOAR D:S,N,C) 1. Turn the executive switch to KEYBOARD 2. [PREMIER] Turn the APPLICATION key switch to “pass-through”

A Menu will appear on the LCD display. The Menu is navigated by hitting the first letter of the option you want on the Menu. The menu shows only 3 options at a time and can scroll up or down by hitting the “page up” or “page down” on the keyboard. For the purpose of setting up the WYCOM UNIT you will hit the “S” key for Setup and Capture.

3. Press “S” for “Setup and Capture” 4. Press “N” for “Networking”. 5. Press “C” for “Configure networking”. 6. Enter the IP Type. Normally, this will be “S”. If you have a static IP address, enter “S”. If you have a dynamic

IP address (i.e., your network is using Dynamic Host Configuration Protocol (DHCP)), then enter “D”. 7. If on a windows network, enter the workgroup name. If not on a windows network, use the default of

“UNSPECIFIED”. 8. Enter “wycom1” for the Hostname. You can change this name, but the default of “wycom1” is recommended.

Press <ENTER> after the Hostname. 9. When IP Type is “S”, an IP address screen will appear. This screen will not appear when IP Type = “d”.

9.1. Enter the IP address and press <ENTER>. (Example 192.168.0.123) 9.2. Enter the IP Netmask address and press <ENTER>. (Example: 255.255.255.0) 9.3. Enter the IP Gateway address and press <ENTER>. (Example: 192.168.0.1)

The IP address, netmask and gateway MUST be obtained from a network administrator . The IP address must be unique from all other machines. Both the gateway and the netmask can be common to other machines.

10. In the confirmation screen, choose “y” to write the configuration. Choose “n” to not write the configuration. You can discard all changes by simply changing a key switch on the unit.

4.3 Ping the WYCOM UNIT 1. Open a command shell (Linux/Unix), DOS prompt (Windows), or command prompt (Windows). 2. At the command prompt type: ping “0.0.0.0” (Where “0.0.0.0” is the IP address of the Wycom unit.) 3. If you receive a reply, this indicates that your network can communicate with the Wycom unit 4. If you don’t get a reply:

4.1. Confirm the WYCOM UNIT has completed its power-on cycle. 4.2. Review your IP Address 4.3. Contact Wycom Customer Care Support at 1-800-869-0236 ext 3

5. If printing to a parallel printer, proceed to Section 4.4. 6. If printing to a networked printer, proceed to Section 4.5.

4.4 Print a Test Page from the Wycom to a Parallel Printer (Keyboard: S,T,S,T)

This test will send a test page to a printer. You should perform this test if you have a printer connected to the parallel port of the WYCOM UNIT.

1. Turn the executive switch to KEYBOARD. 2. Press “S” for “Setup and Capture”. 3. Press “T” for “Test”. 4. Press “S” for “Self (To Printer) Tests” 5. Press “T” for “Do Self-Test Now” 6. You will be prompted for the queue name. The queue “wycom” will send the self-test to the parallel port. If

you would like to send the output to a network printer, then you should specify the name you created using the Web-based interface (i.e. raw1).

7. Press <ENTER> after the queue name. The self-test will be sent to the printer using the queue name specified. 8. A self-test page should have printed at the printer. If a self-test page did not print, then there is likely a

connection problem between your WYCOM UNIT, and the printer, or the queue name was incorrectly



specified. Please contact your Wycom customer support representative for assistance if you are unable to resolve the problem.

9. If the self-test form did print, then examine the self-test form. If it printed clearly, then the connection from the WYCOM UNIT to the printer is working.

10. Press any key to return to the parent menu.

4.5 Set up queues on the WYCOM UNIT

If you are sending print jobs to a printer connected with a parallel cable, then you do not need to created any queues on the WYCOM UNIT. The WYCOM UNIT is pre-configured with the queue “wycom” and the port 9100, and both of these inputs will send data to the output parallel port.

If you are sending print jobs to network-attached printers (printers with Ethernet cables), then you should use the WYCOM UNIT web-based interface to create one queue/port for each network-attached printer. See the chapter “Wycom Web Administration Interface” for instructions, then follow the steps in “Set up queues on your workstation or server”.

4.6 Set up queues on your workstation or server

The WYCOM UNIT should now be installed on your network, and should be accessible from the workstation or server. The sections below are operating-system specific. Find the section for your operating system, and follow the instructions for your workstation or server.

Some credit union system integrators provide vendor-specific applications to manage printers, and Wycom may have instructions specific to your system integrator.

Operating System Go to Page

Windows 95/98 14

Windows 2000 and above 16

AS400 17

HP/UX 22

Novell 25

VMS 26

Linux/Unix (other) 29

System Integrator Specific Ask Wycom

If printing to a networked printer, proceed to Section 6, Wycom Admin Web Interface.

If printing to a parallel printer, proceed to next step, Section 4.6.

4.7 Test your workstation or server queue output 1. Turn the EXECUTIVE key switch to “Pass Thru”. 2. Load the printer with blank copy paper 3. Print data from the workstation or server queue to the Wycom. 4. The printer should print out any data (word document, email, or a check) that you sent. The document will not

have any signatures because signatures will not print in PASS-THRU. 5. If NO data prints at the printer:

5.1. Check workstations/network printer queue configuration 5.2. Contact Wycom Customer Care Support at 1-800-869-0236 ext 3



If you have been able to get a successful self test, pass-through test and ping reply, then the unit is ready for data capture (See Section 7) or to run programmed applications. To run programmed applications put the Executive Key in Online. For Premier units, put the Application Key in the desired programmed position.



5. WORKSTATION/SERVER QUEUE SETUP

5.1 Windows 95/98 Queue Setup

5.1.1 Add a New Windows Network Printer (SMB/Lan Manager)

The WYCOM UNIT supports LAN Manager windows-based network printing (i.e. Network Neighborhood). Most installations will use this technique to add a new Windows printer. Once the WYCOM UNIT has been configured to operate with the in-house windows network (The workgroup name must match), you must “Add a New Printer” in Windows. Once this printer has been created, you can simply print to the WYCOM UNIT just like any other network-connected printer.

1. Click the “START” button 2. Select Settings->Printers 3. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear. 4. Click Next 5. Click the Network Printer radio button. 6. Click Next. The Browse for Printers dialog will appear. 7. Click Browse. 8. Scroll down in the list until you see “Wycom1”. [Note: If you named your WYCOM UNIT something other

than wycom1, then you should search for that name. I.e. if you named the WYCOM UNIT “wycom2”, then search for Wycom2.

9. Double-Click on Wycom1. Two printers will be listed: “lp” and “wycom”. 9.1. Click on the “wycom” printer if your printer is attached to the WYCOM UNIT output parallel port. 9.2. Other printers may be listed if you have used the WYCOM UNIT web interface to create additional

printers. You can click on one of these printers to select output to a network-attached printer. 9.3. “lp” is a pass-through queue for testing. You should typically not select “lp”.

10. Click OK. “\\WYCOM1\wycom” will be listed as the “Network Path or Queue Name” if you selected “wycom”.

11. If you are going to print from MS-DOS programs, select the “Yes” radio button. If you are not going to print from MS-DOS programs, select the “No” radio button.

12. Click Next. The printer driver browse dialog will appear. 13. Select your printer from the list. 14. Click Next. [If the keep existing driver dialog appears, then select “keep existing driver”, then click Next.] The

Printer Name dialog will appear. 15. Enter “wycom1” into the text box. If you named your WYCOM UNIT “wycom2”, then enter “wycom2”. 16. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print

jobs to the WYCOM UNIT, click No. Typically, this will be set to “No”. You can change the default printer in the future if desired.

17. Click Next. The Print Test Page dialog will appear. 18. Click No. 19. Click Finish.

5.1.2 Test your workstation or server queue output 1. Turn the EXECUTIVE key switch to “Pass Thru”. 2. Load the printer with blank copy paper 3. Print data from the workstation or server queue to the Wycom. 4. The printer should print out any data (word document, email, or a check) that you sent. The document will not

have any signatures because signatures will not print in PASS-THRU. 5. If NO data prints at the printer: 6. Check workstations/network printer queue configuration 7. Contact Wycom Customer Care Support at 1-800-869-0236 ext 3






5.2 Windows 2000/XP Queue Setup

5.2.1 Add a New Windows Network Printer (RAW TCP / JetDirect)

The WYCOM UNIT supports HP JetDirect “raw”printing protocols. You must “Add a New Printer” in order to create a Windows 2000/XP queue. Once this printer queue has been created, you can simply print to the WYCOM UNIT just like any other network-connected printer.

1. Click the “START” button 2. Select Settings->Printers 3. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear. 4. Click Next 5. Click the Local Printer radio button. 6. Click Next. 7. Click the “Create a new port” radio button. 8. Select “Standard TCP/IP port” from the “Type” pull-down box. 9. Click Next. The Add Standard TCP/IP Port Wizard dialog will appear. 10. Click Next. 11. Enter the WYCOM UNIT IP address in the “Printer Name or IP Address” box. Example: “192.168.0.199”.

Alternatively, you can enter the WYCOM UNIT hostname. Example: “wycom1”. Using the IP address is the preferred method.

12. Use the default port name. Alternatively, you may enter your own name as the Port Name. Wycom recommends [WYCOM UNIT name]_[port]. I.e. wycom1_9100, wycom1_9101, or wycom1_9102.

13. Click Next. The wizard will delay for several seconds, then the “Additional Port Information Required” dialog box will appear.

14. Click the “Custom” radio button. 15. Click “Settings…” button. 16. Click the “Raw” radio button 17. Enter the input WYCOM UNIT port number as the Raw settings port number.

17.1. If printing to a printer connected with a parallel cable, enter “9100”. 17.2. If printing to a network printer, enter the port number you created in the web-administration interface. For

example: “9101”, “9102”, “9199”, etc. 18. Click OK. 19. Click Next. 20. Click Finish. This will complete the “Add Standard TCP/IP Port” Wizard, and take you back to the Add

Printer Wizard. 21. Select your printer from the list. 22. Click OK. The “use existing driver” or “copying files” dialog will briefly appear, then the “default printer”

dialog will appear. If the “use existing driver” dialog appears, select “keep existing driver”, and click Next. 23. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print


24. Click Next. The Finish dialog will appear. 25. Click Finish.


have any signatures because signatures will not print in PASS-THRU. 5. If NO data prints at the printer:



6. Check workstations/network printer queue configuration

7. Contact Wycom Customer Care Support at 1-800-869-0236 ext 3


5.2.2.1 Example : Windows 2000/XP Net-to-Parallel (Direct TCP to Parallel)

Configure Standard TCP/IP Port Monitor Port Settings Port Name IP_192.168.0.50 Printer Name or IP Address

192.68.0.50 < Wycom IP Address must match

Protocol @ Raw O LPR < Choose "Raw" Raw Settings Port Number 9100 < Port must be 9100 LPR Settings Port 9100 will –only -- send data to Queue Name The output parallel port LPR Byte Counting Enabled SNMP Status Enabled < SNMP Must not be selected Community Name public SNMP Device Index 1 OK Cancel

Windows Computer

[Keyboard] S,N,C

NETWORK CONFIG IP TYPE : S Workgroup : YOURGROUP

Hostname : wycom1

IP Address : 192.168.0.50 IP Netmask : 255.255.255.0 IP Gateway : 192.168.0.1 1

2

3

This section provides a diagram of how the IP Addresses and ports must be configured in Windows and in the WYCOM UNIT. The IP addresses of “192.168.0.50” is an example only. You should use the IP address actually assigned to the WYCOM UNIT.

The printer parallel cable must be connected to the “printer” port on the WYCOM UNIT.



5.2.2.2 Example : Windows 2000/XP Net-to-net (Direct TCP to Direct TCP)

Printer Configuration Name raw1 Accepting Requests @ Yes O No

Description optional text Printing Enabled @ Yes O No

Print Banner? O Yes @ Optional Max print job size @ Default O Unlimited

Port Number 9101 O blocks Id Number Param 1 Param 2 Param 3

Print Destination (total licenses = 5, currently us ed = 1) O Local Device Parallel Port 1 O Local File O LPR Server Printer @ Direct TCP 192.168.0.99 Port 9100 O Windows Server Printer (Share)

User Password Workgroup



Protocol @ Raw O LPR < Choose "Raw" Raw Settings Port Number 9101 < This port must match web page. LPR Settings If you are printing net-to-net , the Queue Name port will –never- be 9100. LPR Byte Counting Enabled SNMP Status Enabled < SNMP Must not be selected Community Name public SNMP Device Index 1 OK Cancel

Windows Computer

[Keyboard] S,N,C


Hostname : wycom1


2

3 The Printer Destination Direct TCP (IP) address must match the printer IP Address

This section provides a diagram of how the IP Addresses and ports must be configured in Windows and in the WYCOM UNIT. The IP addresses of “192.168.0.50” and “192.168.0.99” are examples only. You should use the IP addresses actually assigned to the WYCOM UNIT and to the printer.

The printer port must be “9100”, and the “Direct TCP” radio button selected.

4



5.3 AS400 Queue Setup

5.3.1 Enable Advanced Functions at the Printer – Parallel Printers Only

When using Raw TCP communications to a laserjet printer, the AS400 will send an initial status request packet to the printer and will wait for a response. On some printers, if “Parallel Advanced Communications” is set to “No”, then this status will not be returned, and the AS400 will not print the pending job. HP 4XXX series printers (and above) often implement this setting. For HP 4XXX printers:

1. Press the “Menu” button until you see “I/O MENU” 2. Press the “Item” button until you see “PARALLEL ADV COMMUNICATIONS” 3. If “PARALLEL ADV COMMUNICATIONS = YES”, then the printer is configured correctly. Press the “GO”

button, and go to the next section. 4. If “PARALLEL ADV COMMUNICATIONS=NO”, then the printer is not configured correctly. 5. Press the “Value” button until you see “PARALLEL ADV COMMUNICATIONS=YES”. 6. Press the “Select” button, and you should see an asterisk “*” appear next to “PARALLEL ADV

COMMUNICATIONS=YES*” 7. Press the “Go” button.

5.3.2 Add a AS400 Print Queue

The AS400 natively supports printing to an IP port and also supports remote printing using LINUX/UNIX-style Line Printer Requester (LPR). IP Port printing is superior to LPR by providing page range support and better spool management. In order to print jobs automatically using IP Port printing, the destination printer must support Printer Job Language (PJL). Nearly all Laser Printers support PJL, and most Dot Matrix printers do not support PJL. If PJL is not supported, and IP Port Printing is utilized, the operator will be required to “hold” and “release” each print job before the print job will be issued to the printer.

When using Laser Printers, IP Port printing is usually a better choice than LPR since IP Port printing provides page range support. However, either mechanism will generally work with Laser Printers.

When using Dot Matrix printers, LPR is usually a better choice. While page range support is not provided, a “hold” and “release” will not be required to print each job.

The following sections describe how to configure both IP Port and LPR queues.



5.3.2.1 Add a AS400 Print Queue using RAW (direct) TCP to the printer

1. At a command prompt, type “CRTDEVPRT” (Create Device description Printer), then press F4 (Prompt). The Create Device Desc (Printer) screen will appear.

2. Enter the following: Device description DEVD ‘<Your Custom Name Here>’ Device Class DEVCLS *LAN Device type TYPE 3812 Device Model MODEL 1 NOTE: Device Type must be 3812 to specify a LAN att ached ASCII Text Printer (Wycom)

3. Press <ENTER>, and you will be prompted for the following parameters: Lan Attachment LANATTACH *IP Port Number PORT <PORT NUMBER> Use 9100 for the parallel port Otherwise, match the web interface port number Online at IPL ONLINE *YES Font: Identifier 11 Point size *NONE Form feed FORMFEED *AUTOCUT Separator drawer SEPDRAWER *FILE Separator program SEPPGM *NONE Library Printer error message PRTERRMSG *INQ Message queue MSGQ *CTLD Library Activation timer ACTTMR 170 Inactivity timer INACTTMR *SEC15 Line speed LINESPEED 19200 Word length WORDLEN 8 Type of parity PARITY *NONE Stop bits STOPBITS 1 Host print transform TRANSFORM *YES Manufacturer type and model MFRTYPMDL ‘<YOUR MODEL: Example:*HP4000>’ Paper source 1 PPRSRC1 *LETTER Paper source 2 PPRSRC2 *LETTER Envelope source ENVELOPE *NUMBER10 ASCII code page 899 support ASCII899 *NO Image configuration IMGCFG *NONE Character identifier: CHRID Graphic character set *SYSVAL Code page Remote location: RMTLOCNAME Name or address '<WYCOM UNIT IP ADDRESS>' User-defined options USRDFNOPT *SAME User-defined object: USRDFNOBJ Object *NONE Library Object type Data transform program USRDTATFM *NONE Library System driver program SYSDRVPGM *HPPJLDRV Publishing information: PUBLISHINF Support duplex *UNKNOWN Support color *UNKNOWN Pages per minute black *UNKNOWN Pages per minute color *UNKNOWN Location *BLANK Text 'description' TEXT '<YOUR DESCRIPTION HERE>' NOTE: System Driver Program HPPJLDRV is not support ed for dot matrix printers

[Keyboard] S,N,C


Hostname : wycom1

IP Address : 192.168.0.50 IP Netmask : 255.255.255.0 IP Gateway : 192.168.0.1

Printer Configuration Name raw1 Description optional text Print Banner? O Yes @ Optional

Port Number 9101 Id Number Param 1 Param 2 Param 3

Print Destination (total licenses = 5, currently us ed = 1)O Local Device Parallel Port 1 O Local File O LPR Server @ Direct TCP printer IP address O Windows Server

User Password



• The <WYCOM UNIT IP ADDRESS> MUST be the same as the IP address configured into the WYCOM UNIT.

• The “Port Number” MUST be 9100 if printing to the WYCOM UNIT output parallel port.

• The “Port Number” must NOT be 9100 if printing to a network printer. Instead the port should match the number you created in the WYCOM UNIT web interface.

• The “System Driver Program” MUST be *HPPJLDRV, and an asterisk MUST be included in *HPPJLDRV.

Note: The asterisk “*” is a very important identifier, and –must- be included when setting the driver to HPPJLDRV. If you set the System driver program to “HPPJLDRV, without an asterisk, instead of “HPPJLDRV”, then the AS400 will obtain status from the WYCOM UNIT, but the print job will not be sent.

• The text description can be any arbitrary text. You should set the “Manufacturer type and model” based on your laser printer model.

Once you have created the printer device description, you will need to vary on the printer device description using either the Vary Configuration (VRYCFG) or Work with Configuration Status (WRKCFGSTS) command and then start the printer writer using either the Start Printer Writer (STRPRTWTR) or Work with Writers (WRKWTR ) command.

Note: This definition assumes that the printer supports HP’s Printer Job Language protocol for returning status information. If the printer does not support PJL, then each print job will require a hold/release in order to print. Nearly all HP-compatible printers support PJL.

Note: For more information on IBM AS/400 Printing, go to www.ibm.com/redbooks and search for “IBM AS/400 PRINTING”. Follow the link to “IBM AS/400 Printing V”, then click on either the HTML or PDF links to view the document. The IBM AS/400 Printing V redbook provides a series of “how to” steps for configuration and management of printing on AS/400 systems. The section titled “Configuring LAN-Attached ASCII printers using PJL drivers” is pertinent to the WYCOM UNIT.



5.3.3 Add a AS400 LPR Remote Print Queue

The AS400 can use the LINUX/UNIX Line Printer Requester (LPR) protocol to transfer print jobs to the WYCOM UNIT. The AS400 uses LPR when using the Send TCP/IP Spooled File (SNDTCPSPLF) or when a Remote Output Queue (RMTOUTQ) has been configure with the Connection Type (CNNTYPE) set to *IP.

The AS400 does not allow for page range support when using LPR, so you should not use LPR if you want to print page ranges. In addition, due to the AS400/LPR spooling mechanism, stopping printing, holding a spooled file, or deleting a spooled file may not be successful. This printing mechanism works well when you will always send and always want to print an entire job. For more information on capabilities and restrictions, search for “Capabilities and Limitations of TCP/IP Remote Output Queues” at www.ibm.com.

The following settings will create a Remote Print Queue: CRTOUTQ OUTQ(QUSRSYS/PRTS5) RMTSYS(*INTNETADR) Must be *INTNETADR RPTPRTQ(wycom) Must be “wycom” if printing to the WYCOM

UNIT output parallel port. Otherwise, this should match the name you created in the WYCOM UNIT web-based interface. Usually, “raw1”, “raw2”, “raw3”, etc.

AUTOSTRWTR(1) Recommended value CNNTYPE(*IP) Must be *IP DESTTYPE(*OTHER) Must be *OTHER MFRTYPMDL(*HP4000) Choose based on your printer INTNETADR('<WYCOM UNIT IP ADDRESS>') The IP Addres s of the WYCOM UNIT DESTOPT(XAUTOQ) Recommended SEPPAGE(*NO) TEXT('<YOUR TEXT DESCRIPTION>') Arbitrary text AUTCHK(*DTAAUT)

Note: See the following URL for detailed configuration instructions from IBM:

http://www-1.ibm.com/support/docview.wss?rs=0&uid=nas19f4b1d4d23c582f1862565c2007d4471&loc=en_US


have any signatures because signatures will not print in PASS-THRU.


5.4 HP/UX Queue Setup

The following instructions detail how to print to install an WYCOM UNIT to operate with an HP/UX based system.

5.4.1 Add the WYCOM UNIT hostname to your HP/UX system

Speak with your system administrator regarding how to add a hostname to your system. Typically, you must edit the file /etc/hosts and add a line similar to:

10.28.50.3 wycom1

Where 10.28.50.3 would be replaced with the actual static IP address of the WYCOM UNIT.



5.4.2 Add a HP/UX Print Queue

HP/UX supports BSD-style Line Printer Requester (LPR) printing, and provides both a graphical and command line interface to add print queues. The graphical program is called “sam”. You must use either “sam” or the command line to add a printer queue. Typically, you will utilize only one of these methods. Note that these instructions may vary depending on the version of HP/UX.

5.4.2.1.1 Add a Remote Printer/Plotter” in HP/UX using “sam”

1. At the command prompt, start sam: hpux# sam 2. Select "printers and plotters" 3. Select "printers/plotters" 4. From the "Actions" menu, select "Add Remote Printer/Plotter". The "Add Remote Printer/Plotter" dialog will

be displayed. Enter the following: 4.1. Printer Name: wycom1 4.2. Remote system name: wycom1 [“wycom1” should be in your /etc/hosts file] 4.3. Remote Printer Name: “wycom” if printing to the WYCOM UNIT output parallel port. Otherwise, you

should enter the name of the printer you created in the WYCOM UNIT web interface. Usually, this is “raw1”, “raw2”, etc.

4.4. Click on the box: “Remote Printer is on a BSD System”. Ensure that this option is selected. 4.5. Remote Cancel Model: rcmodel 4.6. Remote Status Model: rsmodel 4.7. Default Request Priority: <use the default> 4.8. Allow anyone to cancel a request: <use the default> 4.9. Make the printer the default destination: do not select 4.10. Click on OK. This will create the remote printer.

5.4.2.1.2 Add a Remote Printer/Plotter” in HP/UX using the command line programs

The following steps show how to use the command line to create a remote printer. If you have already defined the printer using “sam”, then this step is not necessary. Note that the lpadmin command parameters (step #2) may be adjusted.

The following sequence will add a print queue where the output is sent to the output parallel port of the WYCOM UNIT.

1. Log in as root 2. hpux# lpshut 3. hpux# lpadmin -pwycom1 -ormwycom1 –orpwycom -v/dev/null -mrmodel –ocmrcmodel –osmrsmodel -ob3 4. hpux# accept wycom1 5. hpux# enable wycom1 6. hpux# lpsched

The following sequence will add a print queue where the output is sent from the WYCOM UNIT to a network attached printer that was defined in the web administration interface as “raw1”.

1. Log in as root 2. hpux# lpshut 3. hpux# lpadmin -pmyqueue -ormwycom1 –orpraw1 -v/dev/null -mrmodel –ocmrcmodel –osmrsmodel -ob3 4. hpux# accept myqueue 5. hpux# enable myqueue 6. hpux# lpsched

5.4.2.1.3 Note on using the “lpadmin” command:

Use the “lpadmin” command to create a local queue and attach the local queue to a queue on a remote machine. The following command is recommended:



hpux# lpadmin -pwycom1 -ormwycom1 –orpwycom -v/dev/null -mrmodel –ocmrcmodel –osmrsmodel -ob3

However, both the –p[local queue name] and –orm[remote machine] can be adjusted if necessary. The following is a brief description of the commands and parameters used. This is a subset of the command available to lpadmin. Refer to the HP/UX man page for more information.

lpadmin –p[local queue name] –orm[remote machine] –orp[remote queue] -v/dev/null -mrmodel \

-ocmrcmodel -osmrsmodel –ob3

-pwycom1 “wycom1” is the name of the local printer queue. This can be changed to a user-preferred name. For example, if you want the queue to be named “checkprinter”, then specify –pcheckprinter. The default of “wycom1” is recommended.

-ormwycom1 “wycom1” is the hostname of the WYCOM UNIT. This must be the same name entered into your /etc/hosts file.

–orpwycom “wycom” is the remote printer queue. The WYCOM UNIT has two printer queues: “wycom” and “lp”. Use the queue “wycom” for check printing. You can optionally use the “lp” queue, but this is strictly for pass-through operation. Note that only “lp” and “wycom” printer queues are available. Other printer queue names will not work.

-v/dev/null can not be changed: associates printer to /dev/null since the printer is remote

-mrmodel can not be changed: model interface program

-ocmrcmodel can not be changed: the method used to cancel remote requests

-osmrsmodel can not be changed: the method used for displaying remote status

-ob3 can not be changed: specifies BSD-style queue with 3-digit numbering

5.4.2.1.4 Test the new remote printer

Once you have configured the printer with either the command line or with “sam”, then test the printer by sending some data to the printer using a command similar to the following:

hpux# lp -dwycom1 /etc/hosts

This will print /etc/hosts to the printer. If /etc/hosts is a short file, the printer may not eject the page. You may need to press the "go" button on the printer to have the page ejected. If the page prints, then the printer "wycom1" is now operational.



5.5 Novell Queue Setup (NDPS)

The WYCOM UNIT supports three different communications protocols: Direct TCP (port 9100, 9101, 9102, etc.), Windows (SMB/LANManager), and LPR. However, the WYCOM UNIT is not NDPS aware, is not a NDPS gateway, and does not support IPX. Since the WYCOM UNIT does support LPR, you can establish communications from the Netware/NDPS server using Novell’s generic NDPS gateway to LPR/LPD remote printers.

Note: If you intend to issue print jobs from a Microsoft Windows client directly to the WYCOM UNIT (bypassing the Novell Netware server), then the Microsoft Windows machine should be configured to run Windows Networking in parallel with Netware Networking. You must first install Windows Networking, and then use the "Add Printer" dialog to add a Microsoft Windows printer (instead of a Netware printer). See the installation instructions for Microsoft Windows if this alternative is desired.

The link below describes how to configure a remote LPR device. Enter this URL into your browser, then select “Configuring Remote Printers Running in LPR Mode"

http://www.novell.com/documentation/nw6p/index.html?page=/documentation/nw6p/ndps_enu/data/acko17s.html

Here is a summary of the installation instructions from the link above:

Configuring Remote Printers Running in LPR Mode

Use the following procedure to configure a remote printer running in LPR mode in TCP/IP environments. Note that LPR will work only if TCP/IP is configured correctly.

1. From the browser's Object menu for the organization or organizational unit, click Create > NDPS Printer. 2. Enter a name in the Printer Name field. 3. In the Printer Agent Source field, select “Create a New Printer Agent” and click Create. 4. Confirm the Printer Agent name (default is the name of the new printer you are creating) and browse to select

the NDPS Manager you want to assign it to. 5. In the Gateway Types window, select the Novell gateway. 6. Configure the Novell PDS by selecting the Printer Type and Port Type, and then click OK. 7. Configure the Connection Type as Remote LPR/TCPIP and specify the Port Type as LPT, COM, or Other.

Then click Next. 8. Select the printer driver for each client operating system. These drivers will be automatically downloaded to

users' workstations when they install this printer in the future. Select a driver for each operating system. If you choose a Windows 3.x driver but not a Windows 95/98/ME or Windows NT/2000/XP driver, a 16-bit driver will be selected. Normally this will not create problems. Since the list of printer drivers shipped with this product is limited, you can add drivers to the Resource Management Service database. (See Adding or Updating Printer Drivers for more information.) If the driver you need is not in the drivers list, rather than adding it to the RMS, you can select [None] at the top of each list. Users will then be asked to provide a disk with the appropriate driver the first time they install this printer on their workstations.

9. Click Continue






5.6 VMS Queue Setup

VMS queues are typically established using a script. The example below illustrates how to create VMS queues using the TELNETSYM symbiot. If your application is using LAT ports, then you can print to a LAT port by first spooling the job, then using the TELNETSYM queue as the output of the queue. Later sections of the script provide examples of how to attach a TELNETSYM queue to a LAT port. $ ! =============================================== =================================== $ ! The following commands illustrate how to attach LAT devices to a Wycom Omni or $ ! Premier using Direct TCP networking through the TELNETSYM Symbiot. $ ! =============================================== =================================== $ ! ----------------------------------------------- ----------------------------------- $ ! UCX Initialization commands $ ! ----------------------------------------------- ----------------------------------- $ ! The definition for form “MYFORM” is an example only. If you already have a form $ ! definition for the printer, then you should use thatform definition. $ ! $ ! Form “MYFORM” is an example of a form that igno res truncation, $ ! has no wrapping and sets margins, 42 lines $ ! ----------------------------------------------- ----------------------------------- $ DEFINE/FORM/NOTRUNCATE/NOWRAP/MARGIN=(BOTTOM=0) MYFORM 42 $ ! ----------------------------------------------- ----------------------------------- $ ! Use the "direct tcp" or "raw" jetdirect protoco l $ ! ----------------------------------------------- ----------------------------------- $ ASSIGN/SYSTEM 1 UCX$TELNETSYM_RAW_TCP $ ! ----------------------------------------------- ----------------------------------- $ ! Do not automatically send formfeeds $ ! ----------------------------------------------- ----------------------------------- $ ASSIGN/SYSTEM 1 UCX$TELNETSYM_SUPPRESS_FORMFEEDS $ ! ----------------------------------------------- ----------------------------------- $ ! retry every second (stops queue stalling) $ ! ----------------------------------------------- ----------------------------------- $ ASSIGN/SYSTEM "0 00:00:01" UCX$TELNETSYM_RETRY_IN TERVAL $ ! ----------------------------------------------- ----------------------------------- $ ! to stop TELNETSYM from sending messages to the operator console $ ! ----------------------------------------------- ----------------------------------- $ ASSIGN/SYSTEM 1 UCX$TELNETSYM_NO_OPCOM $ ! ----------------------------------------------- ----------------------------------- $ ! Create queues that will print directly to Wycom Device. $ ! Specify nosize to maintain print order $ ! INIT $ ! /QUEUE : Defini ng a queue $ ! /START : $ ! /PROCEDURE=UCX$TELNETSYM : The ty pe of protocol to use $ ! /ON="<wycom ip>:<port>" : The Wy com IP and port $ ! : Port 9 100 is predefined and will always $ ! : send d ata to the wycom output parallel port. $ ! : You mu st use the Wycom Web Adminstration $ ! : interf ace to add additional input ports. $ ! : i.e., to create 9101, 9102, ... etc. $ ! /DEF=(FORM=<form>,NOFEED) : specif y the form to use $ ! /SCHEDULE=NOSIZE : "nosiz e" will maintain print order $ ! /FORM=<form> : $ ! <queue name> : The qu eue name $ ! ----------------------------------------------- ----------------------------------- $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9101"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9101 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9102"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9102 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9103"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9103 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9104"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9104 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9105"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9105 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9106"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9106 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9107"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9107 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9108"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9108 $ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9109"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9109



$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0 .50:9110"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9110 $ ! ----------------------------------------------- ----------------------------------- $ ! THE FOLLOWING SECTIONS ARE NECESSARY ONLY IF YO UR APPLICATION IS USING LAT PORTS. $ ! If your application is able to print directly t o the Wxxxx queues, then the $ ! following sections are optional. $ ! $ ! The LAT port numbers in the example below (21-3 0) are for example only. Your $ ! port numbers can be in the range of 1-9999 (LTA 1-LTA9999). If you have existing $ ! LAT ports, then you should use those existing L AT ports. $ ! ----------------------------------------------- ----------------------------------- $ ! Create LAT ports $ ! ----------------------------------------------- ----------------------------------- $ ! MCR $ ! LATCP : LAT "Co ntrol Program" Utility $ ! CREATE PORT : $ ! LTA<port> : port is in the range from 1-9999 $ ! ----------------------------------------------- ----------------------------------- $ MCR LATCP CREATE PORT LTA21 ! W9101 $ MCR LATCP CREATE PORT LTA22 ! W9102 $ MCR LATCP CREATE PORT LTA23 ! W9103 $ MCR LATCP CREATE PORT LTA24 ! W9104 $ MCR LATCP CREATE PORT LTA25 ! W9105 $ MCR LATCP CREATE PORT LTA26 ! W9106 $ MCR LATCP CREATE PORT LTA27 ! W9108 $ MCR LATCP CREATE PORT LTA28 ! W9107 $ MCR LATCP CREATE PORT LTA29 ! W9109 $ MCR LATCP CREATE PORT LTA30 ! W9110 $ ! ----------------------------------------------- ----------------------------------- $ ! Attach device to Wycom Queue $ ! SET DEVICE $ ! /SPOOLED=(<wycom queue>,<storage>) : First s pool to <storage>, then print $ ! : to <wyc om queue>. <storage> can be $ ! : any val id storage device. For example: $ ! : SYS!SYS DEVICE, DISK$DISK1, etc. $ ! <device>: : The log ical name $ ! ----------------------------------------------- ----------------------------------- $ SET DEVICE/SPOOLED=(W9101,SYS$SYSDEVICE) LTA21: ! W9101 $ SET DEVICE/SPOOLED=(W9102,SYS$SYSDEVICE) LTA22: ! W9102 $ SET DEVICE/SPOOLED=(W9103,SYS$SYSDEVICE) LTA23: ! W9103 $ SET DEVICE/SPOOLED=(W9104,SYS$SYSDEVICE) LTA24: ! W9104 $ SET DEVICE/SPOOLED=(W9105,SYS$SYSDEVICE) LTA25: ! W9105 $ SET DEVICE/SPOOLED=(W9106,SYS$SYSDEVICE) LTA26: ! W9106 $ SET DEVICE/SPOOLED=(W9108,SYS$SYSDEVICE) LTA27: ! W9107 $ SET DEVICE/SPOOLED=(W9108,SYS$SYSDEVICE) LTA28: ! W9108 $ SET DEVICE/SPOOLED=(W9109,SYS$SYSDEVICE) LTA29: ! W9109 $ SET DEVICE/SPOOLED=(W9110,SYS$SYSDEVICE) LTA30: ! W9110



5.6.1 VMS Resources

The following areURLs to VMS resources on the Internet. These links are valid as of the date of this manual, but may not be available in the future.

Description/Title URL

TCP/IP – How To Debug An OpenVMS Printer Queue Using TELNETSYM

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00601208&jumpid=reg_R1002_USEN

HP OpenVMS System Management Utilities Reference Manual

http://h71000.www7.hp.com/doc/732final/6048/6048pro_contents.html#toc_chapter_14

HP OpenVMS Systems Documentation, HP TCP/IP Services for OpenVMS, Setting up and Managing TELNETSYM Management

http://h71000.www7.hp.com/doc/732final/6526/6526pro_contents_006.html#toc_chapter_25

HP OpenVMS Systems Documentation, The OpenVMS Frequently Asked Questions (FAQ)

http://h71000.www7.hp.com/faq/vmsfaq_026.html#net100

OpenVMS System Manager's Manual, Managing Printers

http://www.itec.suny.edu/scsys/vms/OVMSDOC073/V73/6017/6017pro_029.html

Ask the Wizard: HP printers (contains general information about TELNETSYM)

http://h71000.www7.hp.com/wizard/wiz_1020.html



5.7 Linux/Unix Queue Setup

If your Linux/Unix computer is not described in any of the previous sections, this section provides general information for connecting a Linux/Unix computer to the WYCOM UNIT.

5.7.1 Create a remote LPR printer

Your Linux/Unix workstation should support the LPR printing protocol (sometimes called LPD). In order to communicate to the WYCOM UNIT, you should create a remote printer entry (usually in /etc/printcap) with the following characteristics:

Hostname: wycom1 (or the IP address of the WYCOM UNIT if you have not created an /etc/hosts entry)

Queue: wycom, if printing to the output parallel port

raw1, raw2, raw3, etc if printing to network attached printers

The WYCOM UNIT utilizes standard BSD-style LPR protocols.

5.7.1.1 /etc/printcap example

In this example, “rm=wycom” sets the queue name to “wycom”. “rp=wycom1” sets the remote host name to “wycom1”. The initial “wycom:\” is the name of the queue on your local Linux/Unix computer.

NOTE: This /etc/printcap entry may not work verbatim on your Linux/Unix computer! This is an example only! This example will send data to the output parallel port of the WYCOM UNIT.

wycom:\ :ml=0:\ :mx=0:\ :sd=/var/spool/lpd/wycom:\ :af=/var/spool/lpd/wycom/wycom.acct:\ :sh:\ :rm=wycom:\ :rp=wycom1:

5.7.1.2 /etc/hosts example

In this example, the IP address 192.168.0.50 is mapped to the name “wycom1”. When “wycom1” is referenced in the /etc/printcap entry, then the Linux/Unix computer will check /etc/hosts to determine the IP address for “wycom1”.

192.168.0.50 wycom1






6. Wycom Admin Web Interface (Network-to-Network pr inting) Both the WYCOM PREMIER and the WYCOM OMNI provide a web-based interface to manage printer queues. This web-based interface is called “Wycom Admin”. In addition, the WYCOM OMNI provides a means to define networked output printers. This chapter will describe the web interface.

6.1 Logging into Wycom Admin

Wycom Admin is accessed at port 10000 using a web browser. The URL is of the form: http://wycomipaddress>:10000. For example, if you have assigned your WYCOM UNIT, an IP address of 192.168.0.50, then you would enter the following URL into your browser: http://192.168.0.50:10000. The browser will display a log-on screen.

1. Enter “admin” into the Username field 2. Enter your password into the Password field. If you have not created a password, see the section “Password

Setup (KEYBOARD:S,P) for more instructions. NOTE: Both the user name and password are case sensitive. The following special characters are not accepted for a password < > ` ~ & * ( ) \ | ; : ’ ” $

3. Click the Login button. The main Wycom Admin screen will appear.

6.2 Wycom Admin Main Screen

Once you have logged into Wycom Admin, a screen similar to the following will appear:

The “Hardware” category provides access to “Printer Administration”. The “Others” category provides access to “Print Upload” which is a mechanism to upload a previously saved printer configuration into the WYCOM UNIT.



6.3 Managing Printers

From the Wycom Admin screen, click on the “Printer Administration” icon. If this icon is not visible, first click on the “Hardware” category, then click on the “Printer Administration” icon. A screen similar to the following will appear:

Printer Administration

Add a new printer

Printer Port Description Print to Enabled? Accepting? Jobs

lp Parallel Port 1 Yes Yes 0

wycom 9100 Parallel Port 1 Yes Yes 0

raw1 9101 192.168.0.50:9100 Yes Yes 0

Add a new printer

Stop Scheduler Click this button to stop the running print scheduler process

This will prevent any local or remote users from printing on

your system

Upload Printer Configuration

“ lp” will always exist. This prints pass-through data to the parallel port. You should not typically use this queue.

“wycom” and port “9100” will always exist. Both of these print to the parallel port.

“ raw1” is an example of a queue that you might create. “raw1” and port “9101” both send data to the printer at IP address 192.168.0.50.

From this screen, you can press the “Stop Scheduler” button to prevent any local or remote users from printing on your system. From this screen, if the print scheduler has previously been stopped, you can press the “Start Scheduler” button to restart printing.

If print jobs are stuck in the queue, this will clear the jobs but will not print them.

Print Test Page

This form allows you to print a test page

for printer raw1. Select the type of page that

you want to print:

@ Plain ASCII text

O Any uploaded file Browse..

Print Page

“Upload printer configuration” will save a copy of your printer configuration to your local machine.

Print Jobs

No print jobs on raw1

Print Test Page

You can view current jobs for the printer by clicking on the digit in the “Jobs” column.

You can print a test page by selecting “Plain ASCII text” and pressing “Print Page”.



6.4 Adding a Printer

This section summarizes how to add a printer using the web interface. This section assumes you have assigned an IP address of 192.168.0.50. This will likely be different for your unit. Use the actual IP address of your unit anywhere you see 192.168.0.50.

1. Open a browser and go to the following URL: http://192.168.0.50:10000. (i.e. http://<your IP>:10000 )

2. Enter “admin” into the Username field

3. Enter your password into the Password field (This is the password you entered using the WYCOM UNIT keyboard in the “Set up a Password” section.) KEYBOARD (S,P)

4. Click the Login button. The main Wycom Admin screen will appear.

5. Click on the “Printer Administration” icon. If the “Printer Administration” icon is not visible, click on the “Hardware” icon, then the “Printer Administration” icon.

6. Click on “Add a New Printer”.



7. Enter fields on this page (see next section). Repeat for each printer.

Note:

This Create Printer screen is split into two sections: Printer Configuration and Printer Destination.

In the “Printer Destination” title bar, you will see the total number of output printer licenses available. This text will read similar to: “Total Licenses = 2, Currently Used = 1”. The Total Licenses is the number of unique output printers. “Currently Used” is the number of unique output printer queues that you have currently defined.

When the “Current user printer count” is equal to the “Maximum user printers allowed”, you will not be able to add any additional output printers until you have 1) Purchased additional licenses from Wycom or 2) deleted an output printer.



6.4.1 Create Printer Screen

If you are printing using a parallel cable to a single printer, you do not need to create a printer. The WYCOM UNIT is pre-configured so that port 9100 and queue “wycom” will print data to the output parallel port. “Create Printer” is only necessary when you want to communicate with a network-attached printer.

Notes:

• If you have multiple printers, start with queue name “raw1”, “raw2”, etc., and start with port numbers “9101”, “9102”, etc.

• For the “Name” of the printer, Wycom recommends input printer names of raw1, raw2, raw3, and etc., but you can use any name with alphanumeric characters and/or digits. Spaces are not allowed.

• The Description is optional • The input type can be different than the output type. I.e. you can have an input LPR input queue and an output

print destination that is Direct TCP. • The ID number is used to fix the application for an input printer queue/port/share. Normally this is blank.

However, if you have multiple applications programmed, then you can use ID number to force the queue to always use a particular application.

• Parameter 1 is usually blank. When used, this special purpose field is a queue-specific branch number. • To change any settings in the Printer Configuration, first Delete the existing printer configuration, see Section

6.5 for Deleting a Printer, then Add the Printer, see Section 6.4 for Adding a Printer.





Print Destination (total licenses = 5, currently us ed = 1) O Local Device Parallel Port 1 O Local File O LPR Server Printer @ Direct TCP <printer ip address> Port 9100 O Windows Server Printer (Share)


O Check if remote server is up?

1. Name: Enter “raw1”, “raw2”, “raw3”, etc as the queue name

2. Port number: Enter 9101 for “raw1”, “9102” for “raw2”, 9199 for “raw99” and etc.

3. Typically, all other fields in the upper half are left at default values or left blank.

4. Select the printer communication method. This is usually “Direct TCP”.

5. Enter the IP Address of the network printer.

6. Enter 9100 for the printer port. Most printers use this port.



6.4.2 Queue-based printing

Queue-based printing means that the WYCOM UNIT will change the output based on the queue that receives a print job. For each ID Number used in Web Admin, there will need to be a printer added in windows. For example, windows printer using Port 9101 could use programming for ID Number 1, windows printer using Port 9102 could use programming for ID Number 2, etc.

The queue based printing feature is available when printing to a network printer. It is not available to print to the output parallel port.

The following fields in the Create Printer page can affect the output.

Field Description Id Number (Forces Application #)

1. When this field is blank, an Omni will operate in “autosense” mode, and a Premier will choose programming based on the application key switch.

2. When this field is set to a number, the WYCOM UNIT will always use the programming from a specific application position. When set to 1, use program 1, when set to 2, use program 2, etc. The ID numbers for each of the applications will be provided by Wycom.

Param 1 (Branch # if used)

This is not typically used, and should be blank. Some accounts require special programming on a branch basis. Parameter 1 is typically used to set the branch number for a printer. Changing the output based on a branch number requires custom programming, and is not a generally available option.

Param 2 Not currently used. Param 3 This is used for Autosense Groups when programmed at the factory

Create Printer Name raw1 Accepting Requests @ Yes O No






The highlighted fields are discussed below



6.4.2.1 Example: Queue-based printing with two printers

In this example, the customer has two different networked printers, and wants to lock specific, custom printing at each printer. Two applications (1 and 5) have been programmed. The first application adds the signature “John Doe”, and the second application adds the signature “Jane Doe.”

Two printers must be created using the Wycom web-based interface:


Description John signature Printing Enabled @ Yes O No


Port Number 9101 O blocks Id Number 1 Param 1 Param 2 Param 3



Printing to queue raw1

will sign “John Doe”

and send the data to the printer at IP address 192.168.0.99

or printing to port 9101


Description John signature Printing Enabled @ Yes O No





Printing to queue raw2

will sign “Jane Doe”

and send the data to the printer at IP address 192.168.0.150

or printing to port 9102



6.4.2.2 Example : Windows 2000/XP Queue based printing










Protocol @ Raw O LPR < Choose "Raw" Raw Settings Port Number 9101 < This port must match web page. LPR Settings If you are printing net-to-net , the Queue Name port will –never- be 9100. LPR Byte Counting Enabled SNMP Status Enabled < SNMP Must not be selected Community Name public SNMP Device Index 1 OK Cancel

Windows Computer

[Keyboard] S,N,C


Hostname : wycom1


2

The Printer Destination Direct TCP (IP) address must match the printer IP Address

5


4

Enter the ID number (program number) that you want to use with this printer. Every job send to the printer will be printed with the form, signature and limits selected by the ID number. Do not enter an ID number if you want these items automatically selected.

3



6.5 Deleting a Printer

1. From the Wycom Admin screen, click on the “Printer Administration” icon. If this icon is not visible, first click on the “Hardware” category, then click on the “Printer Administration” icon. The Printer Administration screen will appear.

2. Click on the name of the printer you want to delete. The “Edit Printer” screen will appear.

3. Click on the “Delete” button at the bottom of the screen. You will be returned to the “Printer Administration” screen, and the printer name will no longer appear.

NOTE: You can not delete the “lp” and “wycom” printers.

6.6 Saving your Printer Configuration

After you have defined your networked printers, you must save this configuration as a precautionary measure. Your configuration will be saved onto the local hard drive of your browser machine, and you can upload this configuration in the future to avoid re-entering your configuration information.

1. From the Wycom Admin screen, click on the “Printer Administration” icon. If this icon is not visible, first click on the “Hardware” category, then click on the “Printer Administration” icon. The Printer Administration screen will appear.

2. Click on the text “Upload Printer Configuration”.

3. Your browser will prompt you to save the ZIP configuration file.

4. Enter a location to store the file, and note the location.

6.7 Restoring your Printer Configuration

1. From the Wycom Admin main screen, click the “Others” icon, then the “Print Upload” icon. The Print config upload screen will appear.

2. Click on the browse button, then locate your saved configuration file.

3. Click on the upload button.

4. When the upload is completed, then click on the “Hardware” icon.

5. Click on “Printer Administration” to view your restored printers.



7. Setup and Capture Menu Overview The Setup and Capture Menu allows you to set up networking, manage versions, capture files and other change other configuration parameters. 1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. The following screen will appear.

C Capture Files <PGUP>=Prev E Emulation <PDDN>=Next N Network Configuration <ESC >=Exit Enter letter of option:

4. You can use the PGUP and PGDN keys to scroll through the options on this menu. You can press <ESC> to

return to the main menu.

C Capture Files <PGUP>=Prev E Emulation <PDDN>=Next N Network Configuration <ESC >=Exit H Hardware Setup I Image Archiving P Password Setup S Serial Number Display T Test U Uptime V Version Management W Wycom Connect Z Service Setup Enter letter of option:

Letter Name Description C Capture Files Captures data from your host computer. E Emulation Set the printer emulation and “fast” mode. N Network Configuration Set IP Address, Windows workgroup, and etc. H Hardware Setup Configure hardware options. I Image Archiving Configure your WYCOM UNIT to archive images of printer data P Password Setup Set the password for use with the Web-based administration tool S Serial Number Display Display the serial number of your WYCOM UNIT T Test Send a self-test to the connected parallel printer U Uptime Displays the time elapsed since the unit was powered on V Version Management Upgrade the software and programming of your unit W Wycom Connect Connect to Wycom technical support Z Service Setup Provides a mechanism to enable/disable WYCOM UNIT services



7.1.1 Capture Files (KEYBOARD:S,C)

The capture menu allows you to capture .prn files from a host computer. “File Capture” means that a data file is saved to the memory of your WYCOM UNIT. This section describes the capture interface. In general, capture follows the following steps:

• Configure Networking

• Capture files

• Send captured files to Wycom

7.1.1.1 Configure Networking before capturing files

If you want to “send” files to Wycom via the Internet, you must configure networking prior to enabling capture on the WYCOM UNIT (enabling capture is covered in the following section). Refer to the section titled “Configure WYCOM UNIT networking” for details on how to configure networking. Please note that you should specify a gateway address if you intend to send captured files directly from the WYCOM UNIT to Wycom.

7.1.1.2 Capture Main Menu 1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “C Capture” 4. The following screen will appear.

[ESC] : Exit S : Send Z:Zip [1-8] : Capture R : Results M:Modify F : Format O : Online(n) FTP Enter Option:

Option Name Description

ESC Exit This will return to the parent menu 1-8 Capture When selected, the unit will be placed in the capture mode F Format This will clear all captured data S Send Send captured files to Wycom via the Internet R Results Display analysis of captured files O Online Capture Used to toggle between online and offline capture. By default,

this parameter is set to “n”, or no, which means that the capture will not be performed “online”. When this parameter is “y”, or yes, then the unit will be online, and processing checks, while the capture is in progress.

M Modify FTP destination

Modify Internet FTP parameters used to send files to Wycom (or an alternate server)

Z Zip Zip captured files. This is useful when you will be accessing the files using a windows share.



7.1.1.3 “Volume Init Needed” Screen

After a format, if you press any key from the capture screen, you will be prompted to enter in initialization information so that your captured files can be identified. The initialization screen is labeled: “Volume Init Needed”, and is displayed below. If you select the “Format” option, then the next capture option will always display this screen.

When you see the screen “Volume Init Needed”, then you must:

1. Enter a dealer name (enter “wycom” if no dealer). 2. Enter the customer (or company) name. For example: “XYZ Accounting” or “John Jones” 3. Enter a valid date. This is used to identify the date of the capture. Press <ENTER> after you have entered a

valid date, and the WYCOM UNIT will save the initialization information.

Volume Init Needed Rep Name : John Dealer Customer : My Customer Date : 06/22/2000

Note: On some firmware versions, this screen may be titled “Wycap Card Setup”.



7.1.1.4 Capturing Data (KEYBOARD:S,C,1-8)

Capturing data means that you will send data through the WYCOM UNIT. The WYCOM UNIT will, in turn, save the data to a file and also send the data to an attached printer. Prior to attempting to capture data files, you should have configured networking if you intend to print to the WYCOM UNIT via the network.

NOTE: BY DEFAULT, THE UNIT WILL BE AUTOMATICALLY SWITCHED INTO AN OFFLINE MODE DURING CAPTURE. If you would like to keep the unit in an online, production mode while capturing checks, please use the “O Online” option to set online to “y”.

1. Ensure you have configured networking, that the WYCOM UNIT is powered on, and that all cables are connected correctly.

2. Set the executive switch to KEYBOARD. (Application Key is not used during the data capture) 3. Select option “S Setup and Capture”. 4. Select option “C Capture” 5. Enter a digit 1-8, and a screen similar to the “Capture Pos” screen will appear. This screen indicates that the

WYCOM UNIT is prepared to capture data. (A “Volume Init Needed” screen may appear if your WYCOM UNIT has not been initialized.)

Capture Pos# : 1 Total Files : 0 Byte Count : 0 Note: Press any key to end

6. Check that your printer driver is compatible with Wycom . (Any HP series PCL printer driver is compatible i.e. 4000 series PCL or 8000 series PCL). PCL 6 and PS (Postscript) printer drivers are NOT compatible. If your driver is not compatible, select a new printer driver.

7. Next go to your accounting software application from which you print checks. Send a THREE check print job with varying amounts. If you print STUB OVERRUN checks, make sure one of the three checks is a sample of a stub overrun.

A. If you are ordering a standard license (using pre-printed check stock)– capture three checks with all the digits 0-9, the comma and period in the amount field

B. If you are ordering a MICR license (using blank check stock) – capture three checks with all the digits 0-9, the comma and period in the amount field AND capture three checks with all the digits 0-9 in the check number. If you cannot change the check numbers, run 10 checks to capture all the digits.

8. If the WYCOM UNIT is properly configured, you should see the “Byte Count” increment as data is received. “Total Files” will not change.

9. When the printer has completed printing the data, and the “Byte Count” is no longer incrementing, you can press any key on the keyboard. This will cause this data file to be closed, and data can no longer be captured on this position until you “Format”. The main capture screen will again appear.

10. Repeat steps 7-9 for all accounts to be captured.



7.1.1.5 Capture Compatibility Check (KEYBOARD:S,C,1-8)

If you have previously captured data in a capture position, when you select the position again, a compatibility check will be performed, and the results will be displayed. The following screens may appear:

Results: Compatible count:xxxxxx

Results: Need Digits count:xxxxxx Likely compatible. Send 1 or more checks With digits 0-9, comma and decimal point In the amount field and check no. field.

Results: Postscript count:xxxxxx Not compatible. Select a compatible Printer driver and resend the check on A different key switch position.

Results: PCL6 count:xxxxxx Not compatible. Select a compatible Printer driver and resend the check on A different key switch position.

Results: Graphic File count:xxxxxx Compatible, but the protected amount and Signature suppression options are not available. Edit settings and try again.

7.1.1.6 Capture Results Display (KEYBOARD:S,C,R)

This screen will display a summary of the compatibility checks for each captured file.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “C Capture” 4. Select option “R Results Display”, and a screen similar to the following will appear:

1: Need Digits 5: PostScript 2: Compatible 6: Post/pcl6 3: PCL6 7: graphic/v ascii 4: Limited Sign 8:

Positions 1-8 are listed. If a compatibility check has been performed, the results of the check will be summarized. If a check has not been performed, a dash will be displayed. Note: the compatibility check must be performed –before- switching to this position. This position displays the results, but it will not perform the compatibility check.



7.1.1.7 Send Captured files to WYCOM

The WYCOM UNIT supports several mechanisms to send captured files to WYCOM

• Access Files from a (Windows) SMB share

• Direct FTP to Wycom via the Internet

• Upload using FTP to an alternate FTP server

• Wycom Connect to have the files manually extracted – Contact Wycom’s Technical Support

7.1.1.7.1 Accessing captured files using SMB (Windows Networking)

Captured data files are place in a Microsoft Windows share called “capture”. If you set the hostname of the WYCOM UNIT to “wycom1”, then this share will be called \\wycom1\capture. You can browse using My Network Places or Network Neighborhood to “wycom1”, then click on “capture” to see the captured files. You can also go to the Start Menu, select Run, type in the ip address of the wycom. This will take you to the capture folder. You can email the zip file or the .prn files in the capture folder to [email protected].

7.1.1.7.2 Send Captured Files Directly to WYCOM via the Internet

The WYCOM UNIT is able to send captured data files directly to Wycom using File Transfer Protocol (FTP).

Note: The gateway address must have been correctly specified when you configured networking in order for this feature to work.

4. Set the executive switch to KEYBOARD. 5. Select option “S Setup and Capture”. 6. Select option “C Capture” 7. Select option “S Send”. The WYCOM UNIT will display “…please wait”. When the transfer attempt is

complete, the WYCOM UNIT will clear the command. 8. Call Wycom Customer Support to confirm receipt of the transfer.

7.1.1.7.3 Upload using an alternate FTP server (KEYBOARD:S,C,M)

By default, the WYCOM UNIT will send captured data files directly to Wycom. However, you can modify the FTP settings to transfer the files to a different FTP server.

Note: You should only attempt this technique when directed to do so by a Wycom customer support representative.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “C Capture” 4. Select option “M Modify FTP”, and a screen similar to the following will appear:

FTP Host: <default> FTP Dir : <default> FTP User: <default> FTP Pass: <default>

5. Enter the FTP Host, Dir, User and Password as directed by your Wycom customer support representative. 6. When prompted to save the changes, type “Y”. 7. Now, follow the instructions in the previous section to send the files to the IP address specified.



7.1.1.8 Capture Format (KEYBOARD:S,C,F)

You can clear captured files from memory using the Format option.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “C Capture” 4. Select option “F Format”, and a screen similar to the following will appear:

This will clear all captured data Are you SURE? (y/n): N

5. Enter “Y”

6. Press any key to continue.

7. Power Wycom off and on. Then previously captured data will be cleared.



8. Wycom Connect/Update Two of the WYCOM UNIT features, “Wycom Connect”, and “Wycom Update” require access to the Internet. If you plan to use these features your firewall should be configured to allow the WYCOM UNIT to communicate with Wycom’s update/connect server.

8.1 Firewall configuration

Please contact your System Administrator and provide the following information:

Port type : TCP

Port number : 15000

Direction : outgoing

External IP Address : [not necessary] 204.200.27.56

Internal IP Address : <if possible, do not specify>

Some firewall policy requires both an internal and an external IP address. If possible, Wycom suggests that the internal IP address not be specified. This will allow you to change the internal IP address of the WYCOM UNIT without requiring a change in the firewall rule.

The IP address 204.200.27.56 is the IP address for connecting to the Wycom server. If the firewall rule does not require that you specify this address, then you can safely ignore this address.

The port should be opened “outgoing” only. This will prevent outside machines from initiating communications with devices inside your network.

8.2 Version Management (KEYBOARD:S,V)

The Version Management menu provides a means to 1) update graphics and software on the WYCOM UNIT, 2) select versions loaded in the WYCOM UNIT and 3) delete versions.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “V Version Management”, and a screen similar to the following will appear.

[U] Upgrade via Network [S] Select Version [D] Delete Version Version Management Option:

8.2.1 Upgrade the WYCOM UNIT via the Network (Internet)

After a new order has been completed, Wycom can make the update available via the Internet. When the update is made available at Wycom, you can use the Update feature of the WYCOM UNIT to obtain the changes.

Note Update only works when a Wycom Customer Service Representative makes your updates available via the Internet. If these updates have not been made available, then the WYCOM UNIT will not be able to connect.

From the Version Management screen (See the section “Version Management” to access this screen), select option “U” for “Upgrade via Network”. The following screen will appear:

Upgrade will establish a two-way connection between Wycom Corporation



and your network. Continue (Y/N)?

The upgrade software will allow Wycom to perform consistency checks on the WYCOM UNIT, upload software and modify the operation of the unit. Answering “N” means that you do not want Wycom to perform and upgrade. Answering “Y” indicates that you are allowing Wycom access into your network to your WYCOM UNIT.

If you selected “Y”, then the following screen will appear:

Host IP : <press return for default>

You should press <ENTER> unless directed to do otherwise. This screen provides a mechanism to specify an alternate IP address in the case that the pre-programmed IP address is inaccessible. When you press <ENTER>, the WYCOM UNIT will attempt to connect to Wycom. The following screen will appear:

status 2400: starting update

8.2.1.1 Connect not Allowed

If Wycom has not allowed access to update files, the screen will display:

status 2400: starting update error 7002: connect not allowed

8.2.1.2 No update required

If no update is required, the WYCOM UNIT will display:

status 2400: starting update status 8009: authenticating status 8011: checking versions status 8012: no update needed press any key to continue

8.2.1.3 A typical update

If an update is available, the WYCOM UNIT will display:

status 2400: starting update status 8009: authenticating status 8011: checking versions status 8014: updating please wait … status 8002: reboot required The system will now reboot press any key to continue

When you press a key, then the system will reboot. After the system has rebooted, your new update will be active.

8.2.1.4 Out of space

If you have previously uploaded versions, the WYCOM UNIT saves each version until you explicitly deleted. If you attempt to update the WYCOM UNIT and an “out of space” message is displayed, you should delete unused versions, and re-attempt the update.



8.2.2 Select Version

Versions are saved in the WYCOM UNIT until explicitly deleted using the “Delete Version” option from the main Version Management screen. You can select any version from the “Select Version” screen and make that version active. When you make a version active, the graphics, signatures and programming for that version become the default for the WYCOM UNIT.

From the main Version Management screen (See the section “Version Management” to access this screen), select option “S” for “Select Version”. A screen similar to the following will appear:

00 2003-10-24 15:13:34 <PGUP>=Prev 01 2003-10-26 16:47:09 * <PGDN>=Next <ESC> =Exit Select Version to ACTIVATE:

In this example screen, two versions are present, “2003-10-24 15:13:34” and “2003-10-26 16:47:09”. The asterisk “*” next to version “2003-10-26 16:47:09” indicates that this is the currently active version. The <PGUP> and <PGDN> keys are used to scroll through versions. The <ESC> key is used to exit.

8.2.2.1 Selecting a Version

1. Next to each version is a two-digit code. Determine the two-digit code next to the version you want to activate.

2. Type in the two-digit code on the keyboard and press <ENTER>. A screen similar to the following will appear:

You selected: 00 2003-10-24 15:12:34 Do you want to ACTIVATE this version?

3. Enter “Y” and the screen will display:

You selected: 00 2003-10-24 15:12:34 Do you want to ACTIVATE this version? Press any key to continue

4. Press any key and the main Version Management screen will appear.

5. Power off the unit, then power on the unit. The new version will be active.



8.2.3 Delete Version

Versions are saved in the WYCOM UNIT until explicitly deleted using the “Delete Version” option from the main Version Management screen.

From the main Version Management screen (See the section “Version Management” to access this screen), select option “D” for “Delete Version”. A screen similar to the following will appear:

00 2003-10-24 15:13:34 * <PGUP>=Prev 01 2003-10-26 16:47:09 <PGDN>=Next <ESC> =Exit Select Version to DELETE:

In this example screen, two versions are present, “2003-10-24 15:13:34” and “2003-10-26 16:47:09”. The asterisk “*” next to version “2003-10-26 16:47:09” indicates that this is the currently active version. The <PGUP> and <PGDN> keys are used to scroll through versions. The <ESC> key is used to exit.

NOTE: Version 00 can never be deleted. This is the original version shipped with the unit.

NOTE: The active version can not be deleted. An asterisk “*” indicates the active version. If you want to delete the active version, first select a different version using the “Select Version” menu, then delete the desired version.

8.2.3.1 Deleting a Version

1. Next to each version is a two-digit code. Determine the two-digit code next to the version you want to delete.

2. Type in the two-digit code on the keyboard and press <ENTER>. A screen similar to the following will appear:

You selected: 01 2003-10-26 16:47:09 Do you want to DELETE this version?

3. Enter “Y”. The version will be deleted, and the screen will display:

You selected: 00 2003-10-24 15:12:34 Do you want to DELETE this version? Press any key to continue

4. Press any key and the main Version Management screen will appear.



8.3 Wycom Connect (KEYBOARD:S,W)

8.3.1 Wycom Connect Enable (KEYBOARD:S,W,E,Y,<ENTER>)

Wycom connect provides a mechanism for Wycom Customer Service Representatives to remotely log into a unit via the Internet, diagnose and troubleshoot problems, and to update the unit. Wycom Connect utilizes outgoing TCP port 15000 and an encrypted tunnel for all communications. You should select this option only when directed to do so by a Wycom Customer Service Representative.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “W Wycom Connect” 4. Select option “E Enable” 5. Select option “Y” when asked: You selected to establish a two-way Connection between Wycom Corporation

and your network. Continue (Y/N)? 6. When prompted for the Host IP, press <ENTER>. 7. You will see a message similar to: “status 2401: connecting”.

Note: Host IP provides a mechanism to specify an alternate IP address in the case that the pre-programmed IP address is inaccessible. When you press <ENTER>, the WYCOM UNIT will attempt to connect to Wycom

8. If the connection attempt is successful, and Wycom has allowed your unit to connect, you will see a screen

similar to the following.

status 2410: connection validated status 2415: connect file created status 2420: connect service started press any key to continue

You should press any key, and you will be returned to the “Setup and Capture” options menu. At this point, the WYCOM UNIT is connected to Wycom. Each time that the unit is powered on, the unit will attempt to connect to Wycom. You can use the “D – Disable” (see next section) option to disable Wycom Connect when the connection is no longer desired.

9. If the connection fails, you may see a screen similar to the following.

status 2401: connecting error 7003: connect not allowed press any key to continue

If this screen appears, note the error number (7003 in this case), and provide the error number to your Wycom Representative.

8.3.2 Wycom Connect Disable (KEYBOARD:S,W,D)

You should select this option only when directed to do so by a Wycom Customer Service Representative.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “W Wycom Connect” 4. Select option “D Disable”, and Wycom Connect will be disabled.



8.3.3 Wycom Connect Errors

The table on page 82 lists Error Numbers and Resolutions. Typically, connection errors are caused by either an incorrectly configured gateway IP address, or by a firewall blocking outgoing TCP port 15000.

8.4 Service Setup (KEYBOARD:S,Z)

This menu provides fine-grained control over WYCOM UNIT services. You can disable unneeded services if desired. If a service is disabled, then that service will no longer be available for use until the service is re-enabled.

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “Z Service Setup”. A screen similar to the following will appear:

Services lpd = Y Y = Enabled smb = Y N = Not enabled ssh = Y http = Y

4. Use the arrow up and arrow down keys to move between the fields. 5. Enter “Y” to enable a service. Enter “N” to disable a service. 6. Press <ENTER> until you return to the main menu.

Abbreviation Service Name Description lpd Line Printer Daemon Allows WYCOM UNIT to respond to LPR protocol. smb Windows Services Allows users to access the “capture” share.

Can be used with Image Archiving to transfer data to a Windows workstation. Allows users to print to WYCOM UNIT queues using windows services. You can safely disable this service if you do not use windows shares for Image Archiving, do not print using windows shares and do not need access to the capture share on the WYCOM UNIT.

ssh Secure Shell Protocol used for maintenance. Can be safely disabled. If this service is disabled and wycom connect or wycom update are activated, then the service will be automatically started. The service will be automatically disabled at the completion of wycom connect or wycom update.

http Web Server Use to access the web-based interface on the WYCOM UNIT. If this is disabled, you will not be able to add, modify or manage queues. The existing queues/ports will continue to operate even if the web server is disabled.



9. LCD User Interface (Keyboard) When the key switches are turned to Keyboard or Configure, the main User Interface menu will appear on the LCD screen:

C Check Starting Number <PGUP>=Prev K Keyboard Checks <PDDN>=Next S Setup and Capture <ESC >=Exit Enter letter of option:

Option Name Description

C Check Starting Number Sets the starting check number when your software doesn’t print the check number and the Auto Check Number feature is enabled in your Wycom programming.

K Keyboard Checks Allows you to create blank or manual checks using the keyboard, LCD screen and a connected keyboard.

S Setup and Capture Provides a set of menus to capture data from your host computer and to configure your WYCOM UNIT

The following subsections will have headings of the form: Text Description (Keyboard:X,Y,Z). This means that you can access the menu by turning the switch to “Keyboard”, then typing the letters X, Y, Z.

At any time, you can press the <ESC> key to exit the current menu, and return to the parent menu. If you press <ESC>, and the menu blinks, but does not change, this indicates that you are already at the highest menu.

9.1 Check Number Setup (KEYBOARD:C) The WYCOM UNIT can automatically generate check numbers for each check. This menu option is designed to allow you to set the starting check number so that the numbers correspond to your accounting system. Note: This option will only affect checks if the option is enabled at the factory. When printed from your accounting software, most checks will already have a check number, and the WYCOM UNIT will simply use this number instead of generating a new check number. 1. Set the executive switch to KEYBOARD. 2. Select option “C Check Starting Number”. 3. The following screen will appear.

Automatic Check Number Setup Screen Enter Position:

4. Enter the position or ID number for the desired check. 5. The following screen will appear: (The old starting check number will be displayed if any were previously

entered.)

Position 1 Old: New:



6. The cursor will be on “New:” Enter the new starting check number and press <ENTER>. This number will be saved, and the next check printed will use this check number.

7. Repeat the steps above for each position or ID number that requires a starting check number.

9.2 Keyboard Checks

The “K Keyboard Check” option allows you to both generate a check outside of your accounting program, and create a blank check.

9.2.1 Blank Check Maker Interface (KEYBOARD:K,B)

The WYCOM UNIT can output a blank MICR check form without a signature using the Blank Check Maker Interface. To activate this feature, a keyboard must be connected to the Wycom and the Wycom unit must be turned on.

1. Set the executive switch KEYBOARD. 2. Select option “K Keyboard Checks” 3. Select option “B Blank Check Maker”. The BLANK CHECK MAKER screen will appear. 4. The following screen will appear.

BLANK CHECK MAKER Position (1-8): Check Start # : Num Checks :

5. Enter the position number for the desired form (“Position (1-8):”). 6. Enter the starting check number (“Check Start #:”). 7. Enter the total number of checks desired (Num Checks:). 8. You will be prompted for a queue name. By default, “lp” will be displayed. This will send the print job to the

output parallel port. You can select any other queue name that you have created using the web administration interface. For example, if you have created “raw1” using the Wycom web-based administration interface, then you could enter “raw1”.

9. Press <ENTER> after the queue name, and WYCOM UNIT will generate the blank checks with the check form, signature(s), MICR number and check number.

For example, suppose accounts payable was located at position #3, and you wanted to print checks 4001, 4002, 4003, and 4004. You would enter 3, 4001, and 4 in the data entry fields.

When printing more than one check type, the Wycom must be reset by either turning the Wycom key switch or by pressing ESC three times on the keyboard between check types. Both LEDS on the Wycom will flash indicating it has been reset.



9.2.2 Manual Checks (KEYBOARD:K,M) The WYCOM UNIT will provided the ability to manually generate a check by entering information using the WYCOM UNIT keyboard. Typically, the WYCOM UNIT operates on-line. In the on-line mode, you may be using the WYCOM UNIT to sign checks, protect checks and/or generate custom forms. Manual programming allows you to manually generate a check using the configuration/programming of an online check. Therefore, the appearance of a manually generated check is similar to (but not necessarily the same as) that of an online generated check. Manual Check Data Entry You must switch the executive key switch to “KEYBOARD” to access a manual program. In the KEYBOARD position, you must use the keyboard to enter information necessary to generate the check. This includes line items with amounts, payee information, date, check number and etc. The amount of the check is calculated from each line item entered. The check stub contains a summary of each line item, and multiple line items may be entered. The stub length limits the total number of line items. If you enter the maximum number of available stub lines, the WYCOM UNIT will automatically display a final total screen. You must specify “Y” on the last screen to print the check. Entry of Incremental and duplicate information When multiple manual checks are generated, the date and the check number will be automatically maintained. The date of the current check will default to the date of the last check. The check number will be automatically incremented to prevent check number duplication. You can always override both the date and the check number. Stub format A manually generated stub will be different from an online-generated stub. Field locations in the manually generated stub will be fixed and will be formatted by the WYCOM UNIT. Stub location The stub will be duplicated in all non-check positions. For example, if an 11” form is used, and the check is printed on the top of the page, stubs would be duplicated in the middle and bottom portions of the page. For 11” forms with 2 checks and 2 stubs, the stub should appear only in the stub area associated with the printed check. Laser printers only The WYCOM UNIT only generates manual checks for laser printers. Dot matrix printers are not supported.



9.2.2.1 WYCOM UNIT Manual Check User Interface Generating a manual check with the WYCOM UNIT is quite simple for a user. At the factory, Wycom will pre-program all field locations, so unit is custom configured to the needs of the end user. To activate manual programming for a programmed position: 1. Ensure that a keyboard is connected, and that the WYCOM UNIT is turned on 2. Switch the EXECUTIVE key to the KEYBOARD position 3. Select option “K Keyboard Checks” 4. Select option “M Manual Check”. A screen similar to the following will appear:

MANUAL CHECKS [1-8] : Create Manual Check R : Manual Check Report Enter Option [ESC to exit]:

5. Select option 1 through 8 to begin to create a manual check. Alternatively, select option “R” to generate a manual check report.

9.2.2.1.1 WYCOM UNIT Manual Check User Interface The WYCOM UNIT uses the following keys to navigate through the screens: PGUP Go to the previous screen. PGUP will not go before screen #1.

PGDN Go to the next screen. PGDN will stop at the last screen and prompt “PRINT Y/N”

UP ARROW To move to the previous field on the screen.

DOWN ARROW To move to the next field on the screen.

<ENTER> To complete entry of data and move to the next field.

9.2.2.1.2 WYCOM UNIT Manual Data Entry

Screen #1 is the first of two screens specifying the payee name and address. Any field may be left blank. However, the Payee name should always be specified. Screen #1

Date : 10-21-1998 Check No: 1 Payee: John Doe Add 1: 1234 Anyplace Way Add 2:

Screen #2

Add 3: City : Santa Clara State: CA Zip : 95051

After the payee name and address information has been entered, you will be prompted with a series of Item Screens. The Item number and the Total are automatically generated. You can enter an amount and a discount amount. The date, reference and description may also be entered on this page. The reference number and description may be entered or left blank. The reference number, for example, could be used to refer to a purchase order number.



Item Screen Item: 1 Date: 01-20-65 Amnt: 11.00 Ref : 12345678901234567 Disct 1.00 Desc: 12345678901234567 Total 10.00

Item Screen

Item: 2 Date: 01-21-65 Amnt: 12.00 Ref : 12345678901234567 Disct 2.00 Desc: 12345678901234567 Total 10.00

When all items have been entered, you should leave the next Item Screen blank. This will prompt the WYCOM UNIT to display the totals screen. The maximum number of items is determined by the printable area of the stub. If the stub is small, few line items can be entered. If the stub is long, many items can be entered. When the maximum number of items is reached, the WYCOM UNIT will automatically go to the Totals Screen. Item Screen

Item: 3 Date: Amnt: Ref : Disct Desc: Total

The Totals Screen will appear after the last item has been entered or an item screen has been left blank. The Total will be automatically generated. You may enter a memo on this screen, and may also enter the number of copies to generate. Totals Screen

Total: 20.00 memo: No Memo #copy: 1

The Print Screen is the last screen prior to generating a manual check. You MUST answer ‘Y’ in order for the WYCOM UNIT to generate a manual check. At any time, prior to printing the check, you may page up to previous screens, and modify the information entered. Print Screen (no network printers). This screen will appear when you have only one printer connected to a parallel port, and you have not purchased any network licensed.

Print Y/N:

Print Screen (network printers). This screen will appear when you have network printer licenses. The “queue” specifies the name of the destination printer. For example, if you have created “raw1” using the Wycom web-based administration interface, then you could enter “raw1”. The default “lp” will send the print job to the output parallel port.

Queue : lp Print Y/N:



After you enter ‘Y’ to the “Print Y/N” prompt, a manual check will be sent to the laser printer. The WYCOM UNIT will then display screen #1. Note that the date and the check number are automatically generated.

Date : 10-21-1998 Check No: 2 Payee: Add 1: Add 2:

9.2.2.2 WYCOM UNIT Manual Report User Interface The WYCOM UNIT can print a report of manual check writing to a connected printer. 1. Ensure that a keyboard is connected, and that the WYCOM UNIT is turned on 2. Switch the EXECUTIVE key to the KEYBOARD position 3. Select option “K Keyboard Checks” 4. Select option “M Manual Check”. A screen similar to the following will appear:


5. Select option “R” to generate a manual check report. A screen similar to the following will appear:

Manual Report: Avail Used Remain P - Print 448 2 446 C - Clear Enter Option:

P – Print When you press the letter “P”, the manual report will be printed.

C – Clear When you press the letter “C”, the manual report will be cleared.

Avail This indicates the total number of manual report entries available.

Used This indicates the number of used manual report entries.

Remain This indicates the number of remaining manual report entries.



9.2.2.2.1 Generating a Manual Report This section explains how to generate a manual report. 1. At the main manual report screen, press the letter “P”. 2. If the following screen appears when you have network printer licenses. Otherwise, this screen will not appear,

and the manual report will be issued to the parallel port. The “queue” specifies the name of the destination printer. For example, if you have created “raw1” using the Wycom web-based administration interface, then you could enter “raw1”. The default “lp” will send the print job to the output parallel port. Enter the queue name, and press <ENTER>.

Queue : lp

3. A message similar to the following will appear:

The printer must be on! Continue? (Y/N):

4. Confirm the printer is on and is connected, then press the letter “Y”. The manual report will be sent to the

printer and a message similar to the following will appear:

Print Job Sent Press any key to continue

5. Press any key on the keyboard to continue.

9.2.2.2.2 Clearing a Manual Report

After each manually generated check is sent to the printer, a description of the check is stored in non-volatile memory in the WYCOM UNIT. Once a manual report is generated, you should clear the memory to create space for new descriptions to be stored. If the manual report memory is never cleared, the WYCOM UNIT memory will become completely full, and the WYCOM UNIT will not maintain a record of newly created checks. The old check descriptions will always be maintained until the manual report is cleared. To clear the manual report: 1. At the main manual report screen, press the letter “C”. A message similar to the following will appear:

THIS WILL CLEAR THE MANUAL REPORT! Continue? (Y/N):

2. Press the letter ‘Y’ to clear the manual report.



9.2.2.3 Manual Check Page Composition A manual check consists of: 1. Form, signatures, prefix, MICR numbers and etc. These are the existing on-line features. 2. A WYCOM UNIT data stream emulating the data from a host computer. The data stream consists of:

2.1. The check 2.2. The WYCOM UNIT stub

The WYCOM UNIT will generate a generic stub format. The WYCOM UNIT stub format will NOT be the same as the on-line check stub format. Moreover, the WYCOM UNIT internally generates fonts for the manual check, and the resulting output check will likely differ from an on-line customer check. When printing, the stub will print where the check does not print. If there are several open areas on a check, the stub will be duplicated in each of the open areas.

9.2.2.4 Manual Mode OFFLINE Signer (KEYBOARD:K,M,<position>,<count>) Access OFFLINE Signatures using KEYBOARD,K,M, enter the position number assigned to the manual checks. Enter the number of signatures to print. Enter the queue name, then press <ENTER>. 1. Set the executive switch to KEYBOARD. 2. Select option “K Keyboard Checks”. 3. Select option “M Manual Checks”. 4. The following screen will appear:


5. Select position number of offline signer, option 1 through 8. 6. Press any key to begin. 7. The following screen will appear:

OFFLINE SIGNER Page Count: Queue: lp

8. Enter number of pages you want signed. 9. The “queue” specifies the name of the destination printer. For example, if you have created “raw1” using the

Wycom web-based administration interface, then you would enter “raw1”. The default “lp” will send the print job to the output parallel port. Enter the queue name, and press <ENTER>.

10. The specified number of pages will be signed, then the unit will stop printing.

9.2.2.5 Manual Report The WYCOM UNIT will maintain a record of each check printed for each position. On demand, the WYCOM UNIT will print a report to a laser printer with a list of each check printed, payee, amount, date, and other pertinent information.



10. Image Archiving Electronic images of printed checks can be archived to a Windows workstation in both Printer Control Language (PCL) and Portable Document Format (PDF) formats. This chapter describes how to configure your WYCOM UNIT and a Microsoft Windows workstation to generate both PCL and PDF check images.

10.1 Overview

When Image Archiving is enabled, the WYCOM UNIT will print data to a printer, and will also save the PCL data to a Windows Workstation. A Wycom-supplied Microsoft Windows program operates in the background to assign names to output files, split large PCL files into individual checks, and convert PCL files into PDF equivalents.

10.2 Data transfer from WYCOM UNIT to Windows Works tation

Multiple WYCOM Units can transfer data into the same Windows Workstation for processing. Each printer PCL file has a unique name.

In normal operation, printer PCL files are transferred to the designated Windows Workstation as each file is printed. However, the Windows Workstation may be unavailable due to maintenance or some other issue.

In instances where the destination windows workstation is unavailable, the WYCOM UNIT will store files up to the limit of available internal memory. Every 5-30 seconds (approximately), the WYCOM UNIT will attempt to re-establish communications with the destination workstation, and once communications has been re-established, buffered files will be transferred.

By default, the WYCOM UNIT ships with approximately 64MB of internal memory available for temporary storage of files. Assuming an output PCL file size of 30kB - 200kB, the unit can store approximately 320 to 2133 checks before the temporary storage space is exhausted.

Note 1: These figures will not exactly represent your application, since your output file sizes may be much larger or smaller than the estimates.

Note 2 Additional memory can be ordered on a custom basis. Please contact Wycom if additional memory is required.



10.3 Installation – Windows XP / Server 2003

10.3.1 Create the transfer directory on a Microsoft Workstation

You must first create a directory to store data from the WYCOM UNIT.

1. Start Windows Explorer (START�Programs�Accessories�Windows Explorer) 2. Click on “My Computer” to expand the tree 3. In the left pane, click on a drive letter. Typically, this will be the “C:” drive. This drive name should be

highlighted. 4. Right click on empty space in the right pane. A menu will appear. 5. Select “New” from the menu. 6. Select “Folder”. A folder named “New Folder” will be created, and the name “New Folder” will be highlighted. 7. Type “pcl2pdf” as the name of the “New Folder” This will create the transfer directory.

Note: This directory MUST be located on a local disk that is on this system. You cannot access this folder via a network share or network path. You can however share this folder so it is accessible by other users/applications remotely.

If you are using windows shares, you must also share this transfer directory. Follow the steps below to share the directory.

8. Right click on the “pcl2pdf” folder. 9. Click “Sharing…”. The “pcl2pdf” properties menu will appear, and the “Sharing” tab will be displayed. 10. Click on the “Share this folder” radio button. 11. Ensure that the share name is “pcl2pdf”. 12. Click the “Apply” button. 13. Click OK.

Note: All windows sharing instructions assume that the shared directory name is “pcl2pdf”. If you choose a different name, use that name instead of “pcl2pdf” when configuring windows sharing with the WYCOM UNIT.

10.3.2 Create a “wycom” user

Typically, you should create a “wycom” user with rights restricted to the conversion directory. You can use other accounts (the administrator account, for example), but creating a “wycom” user follows a security policy of limiting users to the minimal resources necessary to perform a task.

You should create the “wycom” user with a password that never expires.

1. START�Control Panel�Administrative Tools�Computer Management

2. Click on the plus sign (+) next to “Local Users and Groups”

3. Right-click on “Users”

4. Select “New User”

5. Enter “wycom” for the user name

6. Enter a password, then confirm the password

7. Uncheck “User must change password at next logon”

8. Uncheck “User cannot change password”

9. Check “Password never expires”



10. Uncheck “Account is disabled”

11. Click the “Create” button

12. Click the “Close” button

10.3.3 Enable FTP on the Windows workstation

The WYCOM UNIT uses FTP to transfer files to a Windows Workstation. You must enable FTP on the windows workstation, configure the FTP server, then configure the WYCOM UNIT to communicate with the FTP server.

Note: Early versions of the WYCOM UNIT supported windows shares for data transfer, and this transfer mechanism is still provided for backwards compatibility. However, the WYCOM UNIT’s implementation of the windows sharing protocols does not support WINS, and the WYCOM UNIT and the server must be on the same subnet. Only “Windows 98”-style workgroups are supported. The windows share transfer mechanism is deprecated, and FTP should be used instead.

You must first install and activate a FTP server on your Windows workstation.

Note: Windows Home versions do not, by default, support FTP.

10.3.4 Create the transfer directory

1. Create the directory c:\pcl2pdf

10.3.5 Install IIS

Because FTP depends on Microsoft Internet Information Services (IIS), you must first make sure that IIS is installed.

1. Windows XP has a default and “classic” desktop view. The Windows XP classic view is similar to the default Windows 2000 desktop view. Use the following steps to arrive at the “Add or Remove Programs” dialog.



1.1. [Windows XP Professional (default start menu configuration)]

1.1.1. START�Control Panel�Add or Remove Programs

1.2. [Windows 2000 (or Windows XP set to classic Start menu view)]

1.2.1. START�Settings�Control Panel

1.2.2. Double-click Add/Remove Programs.

2. Click Add/Remove Windows Components.

3. Double-click Internet Information Services. This will open another window listing the IIS subcomponents.

4. Check the box next to File Transfer Protocol (FTP) Server. The Common Files and Internet Information Services Snap-In boxes will also check by default. Make sure no other boxes are checked

5. Click OK. Windows will attempt to install the service.

Note: Windows may prompt you for the installation CD



10.3.6 Configure the FTP Server

1. START�Programs�Administrative Tools�Internet Services Manager. (In Windows 2000 Professional, you can access Administrative Tools from Control Panel.) Double-click the hard drive on which you have Windows installed.

2. Click the plus sign (+) next to the server name. This will expand the tree and you will see “FTP Sites”.

3. Click the plus sign (+) next to “FTP Sites”, and this will expand the FTP sites tree.

4. Right click on the “Default FTP Site” and click “Properties”

5. Click on the “Home Directory” tab

6. Click the radio button: “A directory located on this computer”

7. Set the Local Path to “c:\pcl2pdf”

8. Check the “Read”, “Write” and “Log visits” check boxes

9. Click the “UNIX” Directory Listing Style radio button

10. Click the “Security Accounts” tab

11. UN-check the “Allow Anonymous Connections” check box



10.3.7 Test the FTP Server

Once you have installed and configured the FTP server, you should attempt to log into the server.

1. Open a command prompt window. START�Programs�Accessories�Cmd Prompt

2. At the command prompt, type “ftp <IP address of server>”.

3. Enter the user name.

4. Enter the password for this user. You will be logged into the server.

5. Type “quit” to exit the ftp session. An example session is below.

C:\>ftp 192.168.0.20 Use the IP address of your Windows Workstation Connected to 192.168.0.20. 220 Microsoft FTP Service Name (192.168.0.20:someuser): wycom Enter the username you created (default: “wycom”) 331 Password required for wycom. Password: Enter the password for the user 230 User wycom logged in. Remote system type is Windows_NT. ftp> quit To exit the test, type “quit” and press <ENTER> 221

This test will determine if the WYCOM UNIT is able to log into your FTP server. If you are not able to successfully log into the server using the Windows FTP, then you should resolve this error before attempting to use the WYCOM UNIT to transfer files.

10.3.8 Install the Wycom conversion program

To install the Wycom Conversion Program, please follow the instruction in the notification email for download.

Note: It is important that you also install the XYNTService that is included in the notification email. Not installing the service and running the application directly can cause errors when running on a server environment with remote logins.



10.3.9 Enable Image Archiving on the WYCOM UNIT

The WYCOM UNIT can transfer printer PCL files using FTP. (Windows-share transfers are supported for backwards compatibility, but this transfer mechanism is deprecated, and FTP is the preferred transfer mode)

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “I Image Archiving”, and a screen similar to the following will appear.

Image Archiving E : Enable using Windows Share F : Enable using FTP D : Disable Enter Option :

4. Enter “F” to transfer data using FTP. Enter “E” to transfer data to a Windows Share. A parameter screen will

appear.

Parameter FTP Windows Share Server The IP address of the Windows

workstation. Enter the name of your Windows-based server. This is the “full workstation name” if there are no periods in the name. Otherwise, this is just the portion of the name before the first period. Example 1: For “mymachine.something”, you should enter “mymachine”. Example 2: For “mymachine” with no periods, you should just enter “mymachine”.

Path Usually, this should be left blank. This is a subdirectory relative to the “Local Path” of the FTP server. Since you usually have already specified “c:\pcl2pdf” as the Local Path, a subdirectory is not needed.

Enter the path on the Windows-based server. This is the share name of the directory. Enter “pcl2pdf”.

User A valid user name on the Windows workstation

Enter the user name allowed to access the Windows share. This is the name of a user on the Windows machine. If created a wycom user, enter “wycom”.

Pass The user’s password Enter the password of the user allowed to access the Windows share.

5. Enter the server/IP address, path (if any), user name and password. 6. After you have entered a password, press <ENTER>. The WYCOM UNIT will attempt to confirm all

parameters. If all parameters are correct, the LCD screen will display “Archiving Enabled. Press any key to continue.” Errors will be displayed on the LCD screen if the parameter confirmation fails. Review the error and correct the indicated parameter.

Note: Common errors include:

1. Setting a Path when using the FTP server. Typically, a path should not be entered.

2. Creating a user name or password with unsupported characters. The single quote character (‘) should never be used.

3. Specifying a user who does not have read/write permissions to the directory on the Windows Workstation.



10.4 Installation – Windows 7



1. Start Windows Explorer (START�Computer) 2. Double Click on the Hard Disk Drive you would like to install to (typically the C:). 3. Right Click on some empty space in the window ensuring that no existing folders or files are highlighted. 4. Hover the mouse over the word “NEW” in the menu, then select “FOLDER”. 5. A folder named “New Folder” will be created, and the name will be highlighted. 6. Typed “pcl2pdf” as the name of the “New Folder”. This will create the transfer directory.


10.4.2 Create a “wycom” user Typically you should create a “wycom” user with rights restricted to the conversion directory. You can use other accounts (the administrator account, for example), but creating a “wycom” user follows a security policy of limiting users to the minimal resources necessary to perform a task.


10.4.2.1 Windows 7 Starter/Home Basic/Home Premium

For systems running Windows 7 Starter, Windows 7 Home Basic, and Windows 7 Home Premium:

1. Open the Control Panel (START�Control Panel). 2. Click on “User Accounts and Family Safety”. 3. Click “Add or remove user accounts”. 4. Click “Create a new account”. 5. Type the new account name into the text box (wycom), ensure that the button next to “Standard User” is

selected, then click “Create Account”. 6. Click on the icon for the new account you just created (wycom). 7. Click “Create a password”. 8. Type the password into the “New Password” text box, then repeate the password below it to confirm. 9. Optionally, you can create a password hint. 10. Click “Create Password”.

10.4.2.2 Windows 7 Professional/Ultimate/Enterprise For systems running Windows 7 Professional, Windows 7 Ultimate, or Windows 7 Enterprise Editions:

1. Click on the “Start Menu”, then right click “Computer”. 2. Select “Manage” from the drop down menu. 3. In the left pane, click the plus sign next to “Local Users and Groups” to expand the menu. 4. Right click on “Users”, then choose “New User” from the drop down menu. 5. Type the name into the “User Name” box (wycom). 6. Optionally, enter a value into the “Description” field. 7. Type a password into the “Password” text box, then repeat the same in the box below. 8. Uncheck “User Must change password at next logon”. 9. Uncheck “User cannot change password”. 10. Check “Password never expires”. 11. Uncheck “Account is disabled”. 12. Click “Create”.



13. Click “Close”.

10.4.3 Enable FTP on the Windows Workstation

The WYCOM UNIT uses FTP to transfer files to a Windows Workstation. You must enable FTP on the windows workstation, configure the FTP server, then configure the WYCOM UNIT to communicate with the FTP server.



10.4.4 Install IIS

To install the Internet Information Services (IIS) Manager:

1. Click on the Start Menu, then choose Control Panel. 2. Click Programs. (This should be in a green font.) 3. Under the “Programs and Features” category, click “Turn Windows features on or off”. 4. Click the + sign next to “Internet Information Services”, then click on the check box for “FTP Server” 5. Click “Ok”. 6. To ensure that the Administrative Tools shows up on the start menu, right click on the start menu. 7. Choose Properties, then click customize. 8. Find the category for “System administrative tools”, click the button next to “Display on the All Programs and

the Start Menu” 9. Click Ok.



10. Click Apply. 11. Click Ok. 10.4.5 Configure the FTP Server To configure IIS and the FTP site:

1. Click on the “Start Menu”. 2. Hover the mouse over “Administrative Tools”, then select “Internet Information Services Manager”. 3. In the left pane, click the arrow next to the server/system name. 4. Click the arrow beside “sites”. 5. Right click on the word “Sites”, then select “Add FTP Site”. 6. Assign an FTP site name (wycom). 7. For the content directory, either type “c:\pcl2pdf” if you used the default location, if you created another folder

you can browse to it using the “…” button. 8. In the next page, select “No SSL” under the “SSL” heading. Leave the rest on this screen to default. 9. Click “Next”. 10. Choose “Basic” for authentication. 11. Choose “All Users” for the dropdown menu under “Authorization”. 12. Select both “Read” and “Write” permissions. 13. Click “Finish”.

10.4.6 Test the FTP server To test connectivity to your new FTP server:

1. Click on your Start Menu, then “Run”. (If you do not have a “Run” option in your start menu, alternatively you can open it by pressing the Windows key on your keyboard and “R” at the same time.)

2. Type “ftp localhost”. 3. Enter the username you created earlier (wycom). 4. Enter the password you created for that user. 5. You should not receive any errors, receive a status of “230 User logged in.”, and be presented with an “ftp>”

prompt. 6. Type “quit” and hit enter. 10.4.7 Install the Wycom Conversion Program To install the Wycom Conversion Program, please follow the instruction in the notification email for download.


10.4.8 Enable Image Archiving on the WYCOM UNIT The WYCOM UNIT can transfer printer PCL files using FTP. (Windows-share transfers are supported for backwards compatibility, but this transfer mechanism is deprecated, and FTP is the preferred transfer mode)





4. Enter “F” to transfer data using FTP. Enter “E” to transfer data to a Windows Share. A parameter screen will appear.
















10.5 Installation – Windows Server 2008



7. Start Windows Explorer (START�Computer) 8. Double Click on the Hard Disk Drive you would like to install to (typically the C:). 9. Right Click on some empty space in the window ensuring that no existing folders or files are highlighted. 10. Hover the mouse over the word “NEW” in the menu, then select “FOLDER”. 11. A folder named “New Folder” will be created, and the name will be highlighted. 12. Typed “pcl2pdf” as the name of the “New Folder”. This will create the transfer directory.


10.5.2 Create a “wycom” user

Typically you should create a “wycom” user with rights restricted to the conversion directory. You can use other accounts (the administrator account, for example), but creating a “wycom” user follows a security policy of limiting users to the minimal resources necessary to perform a task.


1. Click on the Start Menu. 2. Right click “Computer”, then choose “Manage” from the drop down menu. 3. Click the + sign next to “Configuration”, then again next to “Local Users and Groups”. 4. Right click on “Users”, then select “New User”. 5. Assign a user name (wycom). 6. Optionally assign a Description. 7. Assign the user a password, then repeat the password below to confirm. 8. Uncheck “User must change password at next logon”. 9. Uncheck “User cannot change password”. 10. Check “Password Never Expires”. 11. Uncheck “Account is disabled”. 12. Click “Create”. 13. Click “Close”.



10.5.3 Enable FTP on the Windows Workstation The WYCOM UNIT uses FTP to transfer files to a Windows Workstation. You must enable FTP on the windows workstation, configure the FTP server, then configure the WYCOM UNIT to communicate with the FTP server.



10.5.4 Install IIS

To install Internet Information Systems (IIS) Manager on Server 2008:

1. If you are still in the “Server Manager” from creating the wycom user, remain there. 2. If you closed the previous screen, Click on your Start Menu. 3. Right click on “Computer”, then select “Manage” from the drop down menu. 4. Right click on “Roles”, then choose “Add Roles” from the dropdown menu. 5. Select the checkbox next to “Web Server (IIS)”. 6. Click Next, then Click Next again after reading the overview. 7. Scroll down and click the + sign next to “Management Tools”, then click the checkbox next to “IIS 6

Management Compatibility” 8. Click the checkbox next to “FTP Publishing Service” 9. Click “Next”. 10. Click “Install”. 11. Click “Close”. 12. Click on the Start Menu. 13. Hover the mouse over the “Administrative Tools”, then click on “Services”. 14. Find “FTP Publishing Service” and right click on it. 15. Choose “Properties” from the dropdown menu. 16. Choose “Automatic” from the “Startup Type” dropdown box. 17. Click on the “Start Button”.



18. Click “Apply”. 19. Click “Ok”. 20. Close the “Services” window.

10.5.5 Configure the FTP Server

To configure the FTP Site:

1. Click on your Start Menu. 2. Hover the mouse over “Administrative Tools”, then select “Internet Information Services (IIS) 6.0 Manager” 3. Click the + sign next the the server name, then again on the “FTP Sites”. 4. Right Click “Default FTP Site” and choose “Properties” from the dropdown menu. 5. Click on the “Security Accounts” tab along the top of the interface. 6. Uncheck “Allow anonymous connections”. Click “Yes” to continue if prompted. 7. Click on the “Home Directory” tab along the top of the interface. 8. For the “FTP Site Directory”, either type “c:\pcl2pdf” if you used the default location or if you created another

folder you can browse to it using the “Browse” button. 9. Click “Read”, “Write”, and “Log Visits”. 10. Select “Unix” for the “Directory listing style”. 11. Click “Apply”. 12. Click “Ok”. 13. Left click once on the “Default FTP Site” so it is highlighted. 14. In the toolbar in the top of the interface, click the “Play” icon to start this site.

10.5.6 Set Permissions on the Home Directory

To ensure the new (wycom) user has permission to access with read/write permissions to this directory:

1. Click on your Start Menu, then click on “Computer”. 2. Double click on the C drive.

Note: If you configured a directory other than the default “C:\pcl2pdf”, browse to the parent of that folder instead.

3. Right click on the “pcl2pdf” directory. (Or the name of the directory you created) 4. Select “Properties” from the dropdown menu. 5. Select “Security” from the tabs on the top of the interface. 6. Left click on “Users” once to highlight it, then click the “Edit” button. 7. Left click on “Users” in the new window to highlight it. 8. Click the checkbox for “Full Control” in the “Allow” column. 9. Click “Apply”. 10. Click “Ok”. 11. Click “Ok”. 10.5.7 Test the FTP server To test connectivity to your new FTP server:

7. Click on your Start Menu, then “Run”. (If you do not have a “Run” option in your start menu, alternatively you can open it by pressing the Windows key on your keyboard and “R” at the same time.)

8. Type “ftp localhost”. 9. Enter the username you created earlier (wycom). 10. Enter the password you created for that user. 11. You should not receive any errors, receive a status of “230 User logged in.”, and be presented with an “ftp>”

prompt. 12. Type “quit” and hit enter.



10.5.8 Install the Wycom Conversion Program To install the Wycom Conversion Program, please follow the instruction in the notification email for download.


10.5.9 Enable Image Archiving on the WYCOM UNIT

The WYCOM UNIT can transfer printer PCL files using FTP. (Windows-share transfers are supported for backwards compatibility, but this transfer mechanism is deprecated, and FTP is the preferred transfer mode)



4. Enter “F” to transfer data using FTP. Enter “E” to transfer data to a Windows Share. A parameter screen will

appear.


















10.6 Using archived images

10.6.1 Viewing images

Once you have completed the installation procedure, you are ready to use the WYCOM UNIT to both print checks and generate PCL/PDF images of checks.

1. Place the WYCOM UNIT switches into an appropriate ONLINE position

2. Print a check to the WYCOM UNIT. The check should print correctly on the printer. After approximately 5 seconds, the conversion process will begin on the Microsoft Windows workstation.

3. PCL Images. Open windows explorer and browse to the directory “c:\pcl2pdf\pcl”. Once the conversion is completed, the output PCL file will appear in this directory. The file will be named based on the account number and the check number. I.e. <account>-<check number>.pcl. If you have a PCL viewer program installed, you can double-click on the file, to view the PCL image.

4. PDF Images. Open windows explorer and browse to the directory “c:\pcl2pdf\pdf”. Once the conversion is completed, the output PDF file will appear in this directory. The file will be named based on the account number and the check number. I.e. <account>-<check number>.pdf. If you have Adobe Acrobat Reader or a similar PDF viewing program installed, you can double-click on the file, to view the PDF image.

Note: If the PCL/PDF file generation is not complete when you open the directory, you may not see the file until you perform a “refresh” in Windows Explorer.

Note: Some image archival programs are not compatible with PDF files. If this is the case, then your image archival program may use the PCL output files in the \pcl directory.

10.6.2 Description of directories

The WYCOM UNIT will always place the raw PCL files (.prn) and conversion data files (.txt or .tmp) in the directory specified using the keyboard interface.

PCL to PDF will process these raw data files (.prn and .txt) and will place output into the following directories:

\ Root conversion directory. Any files in this directory are waiting for conversion. This may include file extensions .prn, .txt and .tmp.

\pcl Contains PCL version of the final output files, and are named <account>-<check number>.pcl

\pdf Contains PDF version of the final output files, and are named: <account>-<check number>.pdf

\org Original data files from the WYCOM UNIT and conversion log files.

\split Temporary working directory

10.6.3 Disabling, Enabling and Exiting the conversion program

If the program is enabled, right click on the “W” icon in the system tray and select “Disable PCL to PDF”.

If the program is disabled, right click on the “W” icon in the system tray and select “Enable PCL to PDF”.

If the program is currently running, right click on the “W” icon in the system tray and select “Exit”.

NOTE: THIS WILL DISABLE ALL CONVERSIONS UNTIL THE MACHINE IS REBOOTED.



10.6.4 Disable Image Archiving on the WYCOM UNIT 1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “I Image Archiving”, and a screen similar to the following will appear.


4. Enter “D” to turn off the Image Archive Feature.

10.6.5 Image Archive Troubleshooting

10.6.5.1 Files transferred, but PDF files are not generated

If the files are transferred from the root directory to the org directory, but the PDF files are not generated, this is usually because the index information has not been programmed correctly in the WYCOM UNIT. This can happen if 1) your data stream should have a check number, but the check number was not found in your data stream or 2) your data stream does not have a check number, and automatic check numbering has not been enabled. . Check the org directory. If the files are named with “none” in the filename, then the index information is not being created correctly. Contact your Wycom Representative to modify the programming in the WYCOM UNIT.



11. Compatibility The PREMIER, PREMIER MPS and OMNI (hereafter called WYCOM UNIT) are print servers that process checks. This provides compatibility information.

11.1 Communication protocols supported

The WYCOM UNIT supports three different communication protocols:

1) Direct (Raw) TCP – If supported by the host, this is generally the best protocol to use. Best with AS400 and Win 2000 and above. Uses bi-directional communications with printer. This communication protocol is similar to that used in early JetDirect print servers.

2) LPR also called LPD. Use with LINUX/UNIX.

3) Windows Networking, SMB, LAN Manager, LAN MAN. Use with Windows only in cases where neither Direct TCP nor LPR will work.

# Protocol Also called Used with Notes

LINUX/UNIX (preferred)

LPR is the standard communications protocol used with LINUX/UNIX.

Windows 2000 & up Supported

AS400 The AS400 can speak the LPR protocol, but when LPR is used, status information is lost, and the user is unable to specify page ranges. Therefore, Direct TCP is the preferred mechanism for the AS400.

Novell Netware Set up a NDPS gateway using Novell’s generic NDPS gateway to remote LPR devices

LPR LPD

DEC VMS

AS400 (preferred) Bi-directional communications is supported. The HPPJLDRV should be used on the AS400. The WYCOM UNIT is NOT compatible with the HPSNMPDRV since SNMP is not supported.

Windows 2000 & up This protocol works fine with Windows 2000 and above.

Direct TCP Port 9100

Raw 9100

Raw TCP

DEC VMS

Windows (all) (preferred)

Supported by all windows-based computers. Windows Networking

Lan Manager

LAN MAN

SMB

Samba (on LINUX/UNIX systems)

LINUX/UNIX (possible)

Some versions of LINUX/UNIX include a program called SAMBA. This program allows LINUX/UNIX computers to communicate with windows networking equipment.



11.2 Communication protocols NOT supported

1) NOVELL IPX is not supported. HOWEVER: The WYCOM UNIT can inter-operate with Windows clients even if the Windows Clients are on a Novell IPX network. In addition, many Novell servers support LPR/LPD protocol, and the WYCOM UNIT will inter-operate with this protocol.

2) AS400 Telnet Printing is not supported. However, the WYCOM UNIT does support printing using the HPPJLDRV driver instead of the Telnet driver.

11.3 System Related Answers

11.3.1 LINUX/UNIX

LPR is the best protocol to use with LINUX/UNIX. On the LINUX/UNIX workstation, the system administrator will typically edit the /etc/printcap file and add a new remote printer definition. The host name is usually “wycom1”, and the print queue is “wycom”. There is also a pass-through print queue called “lp”.

11.3.2 Windows Computers

The WYCOM UNIT natively supports windows networking. To configure the unit, you must set up the IP address, and type in the workgroup name. The WYCOM UNIT will appear in the workgroup, and will export two printers: lp and wycom. “lp” is a pass-through queue. “wycom” will provide check processing when the key switches are enabled.

Windows 2000 and above supports Direct TCP, LPR and Windows printing.

11.3.3 Windows Computers on a Novell Network

If windows computers are used, then the system administrator can load windows networking on the windows clients, and the clients can speak directly to the WYCOM UNIT using windows networking.

11.3.4 Novell Networks

The WYCOM UNIT operates as a remote print queue and support three different communications protocols: Direct TCP, Windows (SMB/LANManager), and LPR.

If you intend to issue print jobs from a Novell Server, the server must support one of these protocols since IPX is not natively supported. Typically, this means using NDPS with a gateway to LPR/LPD.

If you intend to issue print jobs from a Microsoft Windows client, then the Microsoft Windows machine can be configured to run Windows Networking in parallel with Netware networking. You must first install Windows Networking, and then use the "Add Printer" dialog to add a windows printer. In this mode of operation, the WYCOM UNIT is managed the same as any remote windows printer.

11.3.5 AS400

Direct TCP is the best communication protocol to use with the AS400. Direct TCP is a bi-directional communication protocol, and the printer must support bi-directional communications. The HPPJLDRV driver must be used. Since the WYCOM UNIT does not support SNMP, the HPSNMPDRV will not work with the WYCOM UNIT.

The AS400 also supports LPR. A remote print queue can be created and the LPR protocol can be used to transfer print jobs to the WYCOM UNIT. Note however AS400 implementation of LPR will not allow page ranges to be supported. Only the entire print job can be issued. This is not a good choice for customer who typically need to send a small number of checks out of a very large check print run.



11.3.6 THE UNKNOWN SYSTEM

How do you determine if a system will be compatible with the WYCOM UNIT? First, look at the preceding sections and determine if the system type is listed. If it is, follow the recommendations in the section. If the system is not listed, then ask the following questions:

1) Is IP (Internet Protocol) supported on your network? If NO, then the WYCOM UNIT is not compatible. If YES, go to next question.

2) Do you have one of the supported printers on our list? (Laser: PCL5/PCL5e, Dot Matrix: Epson FX, Epson LQ, IBM PPR, OkiData, DEC). If NO, then the WYCOM UNIT is not compatible. If YES, go to the next question.

3) Can you use LPR/LPD, Direct TCP or Windows networking to communicate to printers? If NO, then the WYCOM UNIT is not compatible. If YES, then the WYCOM UNIT is likely compatible.

11.3.7 Printer Support

1) Works with any compatible laser printer supporting PCL5

2) Works with nearly all dot matrix printers

3) Supported dot matrix emulations include: Epson FX, Epson LQ, IBM PPR, Okidata Microline, DEC

11.4 Q&A

I have an Elite, will the WYCOM UNIT work for me?

There is a good chance that if the Elite is supported, the WYCOM UNIT will be compatible. The customer’s network must communicate using one of the supported protocols (LPR, Windows Networking, Direct TCP).

How is the WYCOM UNIT defined on the Network?

On the host computer, define a remote networked printer.

How is the WYCOM UNIT Managed?

Using a web-based interface or a keyboard interface.

Why is Windows networking preferred with Windows computers?

It is native to Windows.

Is the WYCOM UNIT compatible with HP's jet admin ut ility?

No. The WYCOM UNIT does not support SNMP. HP’s JetAdmin utility expects to communicate with a print server using both the Direct TCP protocol and with SNMP, so the WYCOM UNIT is not compatible with HP’s jet admin utility.

If the customer has an external jet direct installed, will the IP address be the same for the WYCOM UNIT?

Yes, if the Jet Direct is removed, the IP Address can be re-used with the WYCOM UNIT. If the Jet Direct is still connected to the network, then a new IP Address must be selected for the WYCOM UNIT.

Do I need a print server with the WYCOM UNIT?

No, the WYCOM UNIT is a print server. The WYCOM UNIT acts like a combined print server and check printer.

How is your system managed on a Novell Netware 6 network?

By using a NDPS gateway to LPR when printing from the Novell server, and by using Windows printer management when communicating directly from a Windows-based machine on a Novell network.

Is the WYCOM UNIT the same a HP Jet Direct?



The WYCOM UNIT is similar to a HP JetDirect, but not the same. The key difference is that the WYCOM UNIT does not natively support IPX, while the JetDirect does not support windows networking.

Does the WYCOM UNIT support IP printing?

Yes, Direct TCP printing is supported. IP is also the backbone of the Windows and LPR protocols.

Does the WYCOM UNIT support (Novell) NDPS printing?

You can use Novell's NDPS gateway that ships with NDPS to communicate to the WYCOM UNIT over IP using LPR/LPD. The WYCOM UNIT does not natively support NDPS.

Does the WYCOM UNIT support (Novell) Queue based printing?

No. Wycom is not aware of a gateway mechanism from NW6 queue-based printing to LPR, Direct TCP or Windows-based printers. However, if a gateway mechanism supports LPR, Direct TCP or Windows-based printing, then the WYCOM UNIT may be compatible.

The WYCOM UNIT takes a long time to start printing when I sent a large print job. Why?

When using Windows Networking or LPR, the WYCOM UNIT spools the data then sends the data to the printer. When sending a print job with a large number of checks, the spooling can take quite a while. The Direct TCP communication protocol does not spool any of the data internally. Instead, each byte is transmitted as it is received and processed. In situations where the host system supports Direct TCP, and the print jobs are very large, this is the recommended protocol. (Note: Neither Win95 nor Win98 natively supports Direct TCP).

Is the WYCOM UNIT compatible with an AIX network?

AIX is IBM’s version of LINUX/UNIX. Typically, AIX supports IP and LPR printing, so the WYCOM UNIT is likely compatible.



12. Troubleshooting

12.1 Error Numbers and Resolution

Error Number Name Resolution

400-553 FTP Server errors These error codes were received from an FTP server. Check the FTP server documentation for causes and resolution of these errors.

530 FTP error “User XXXX can not log in”

This error can occur if the FTP user is not able to log in locally to the FTP server. Create a local account for a user.

Microsoft knowledge base article Q200475 details four other ways to resolve this error. http://support.microsoft.com/?id=200475

601 FTP Directory Access denied

The WYCOM unit is unable to access the directory specified. Try specifying no directory.

602 FTP Login Failed The username/password login failed. Try a different username or password.

603 FTP bad source name This indicates an internal error. Contact Wycom customer support.

604 FTP no confirmation A data file (or a test file) was transferred, but the WYCOM UNIT is unable to confirm the transfer completed successfully.

605 FTP command invalid This indicates an internal error. Contact Wycom customer support.

606 FTP no route to host The WYCOM UNIT was unable to communicate to the specified host IP address. The gateway may be incorrectly configured, a firewall may be blocking packets, or the host IP address may be incorrect.

607 FTP unable to make command file

This indicates an internal error. Contact Wycom customer support.

2411 Connection validation fail Typically caused by a firewall blocking outgoing TCP port 15000. Open outgoing TCP port 15000.

4200 SMB (Windows) General Failure

This indicates a non-specific error has occurred. Contact Wycom customer support.

4201 SMB (Windows) General Failure

This indicates a non-specific error has occurred. Contact Wycom customer support.

4202 SMB (Windows) Unknown Host

The WYCOM UNIT was unable to find the specified host. The host must be located on the same IP subnet as the Wycom unit. Confirm this is the case. The WYCOM UNIT gateway may be configured improperly. The WYCOM UNIT and the server should be on the same workgroup.

4203 SMB (Windows) Bad Share Name

The server does not allow access to the specified share name. Ensure the share name is shared from the server. Ensure that the spelling is the same on the server and on the WYCOM UNIT. Ensure that the specified user has permissions to access the



share.

4204 SMB (Windows) Logon Failure

The username/password login failed. Try a different username or password.

4205 SMB (Windows) Fail No Putting Message

A data file (or a test file) was transferred, but the WYCOM UNIT is unable to confirm the transfer completed successfully.

4206 SMB (Windows) Bad Destination Name


4207 SMB (Windows) Bad Source Name


4208 SMB (Windows) Access Denied

The server does not allow access to the specified share. Check the permissions for the user.

4209 SMB (Windows) String Single Quote

The data you entered must not contain the single quote character (‘). Remove the character and retry.

4210 SMB (Windows) String Equal

The data you entered must not contain the equal sign character (=). Remove the character and retry.

4211 SMB (Windows) String Back Slash

The data you entered must not contain the back slash character (\). Remove the character and retry.

4212 SMB (Windows) String Forward Slash

The data you entered must not contain the forward slash character (/). Remove the character and retry.

4213 SMB (Windows) Command Invalid


8101 Failed to get port The WYCOM UNIT has attempted to connect to the server to request a port, and the request has failed. The gateway may be incorrectly configured, or a firewall may be blocking port 15000. Use the “ping” option to confirm the WYCOM UNIT can ping external IP addresses. If unable to ping, then correct the gateway setup. If able to ping, then a firewall is likely blocking outgoing TCP port 15000. Open outgoing TCP port 15000.

8102 Invalid IP The IP address entered at the “Host IP” prompt is not a valid IP address. Typically, this field should be blank, and you should press <ENTER> when prompted, and should not enter an IP address.

8103 Check gateway setup Indicates that the WYCOM UNIT was unable to communicate with the server. The gateway may be incorrectly configured, or a firewall may be blocking port 15000. Use the “ping” option to confirm the WYCOM UNIT can ping external IP addresses. If unable to ping, then correct the gateway setup. If able to ping, then a firewall is likely blocking outgoing TCP port 15000. Open outgoing TCP port 15000.

<other> <other> Contact Wycom Customer Support for assistance.



12.2 Wycom Connect and Wycom Update Troubleshooting

12.2.1 Check IP connectivity to gateway 1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “T Test”. 4. Select option “P Ping” 5. Enter the IP address of your gateway computer, and press <ENTER>. This was the IP address you entered in

the network configuration screen. 6. Set the count to 1, and press <ENTER> 7. The number of replies should be 1. If this is not 1, or no replies were received, then the WYCOM UNIT is

unable to communicate with your gateway. Please check the network configuration, and enter a gateway that can be reached from the WYCOM UNIT.

12.2.2 Check IP connectivity to Wycom’s Update Server 1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “T Test”. 4. Select option “P Ping” 5. Set the IP address to 204.200.27.56, and press <ENTER>. “204.200.27.56” is the IP address of Wycom’s

update server, and is the default IP address for both Wycom connect and Wycom update. 6. Set the count to 1, and press <ENTER> 7. The number of replies should be 1. 8. If replies were received, then go to the next section. If the WYCOM UNIT received replies, this means that IP

routing to Wycom’s update server is working properly. 9. If this is not 1, or no replies were received, then the WYCOM UNIT is unable to communicate with Wycom’s

update server through your gateway. This points to a problem with the setup on your gateway computer, and configuration of your gateway computer is necessary.

12.2.3 Check TCP Port 15000 from a workstation 1. From a windows workstation, open a command prompt [START]�Programs�Accessories�Command

Prompt. 2. At the command prompt, type "telnet 204.200.27.56 15000". You should see an OpenSSH prompt. 3. If you do not see an OpenSSH prompt, then your firewall is blocking outgoing TCP port 15000 from this

workstation. Typically, this means that port 15000 is blocked for all devices, including the WYCOM UNIT. You should configure the firewall to open outgoing TCP port 15000.

4. If you do see an OpenSSH prompt, then this means that the firewall is not blocking –this workstation- . The firewall may still be blocking the WYCOM UNIT. Check the firewall rules to determine if the rules for the WYCOM UNIT differ from the rules for this workstation.

5. Close the command prompt window by clicking the “X” in the upper right-hand corner of the window.



12.3 Testing and Information Menus

12.3.1 Serial Number Display (KEYBOARD:S,S)

You can view the serial number, account number and firmware version of your WYCOM UNIT using the following steps:

1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “S Serial Number”, and a screen similar to the following will appear.

Serial Number: 11A0C942429D-0 Account : 1234567 Version : 1.123 Press any key to continue

4. Press a key and you will be returned to the General Configuration screen.

12.3.2 Uptime (KEYBOARD:S,U)

You can view how long the WYCOM UNIT has been up since a reset using the following steps:

6. Set the executive switch to KEYBOARD. 7. Select option “S Setup and Capture”. 8. Select option “U Uptime”, and the uptime will be displayed. 9. Press a key and you will be returned to the General Configuration screen.



12.3.3 Testing: Self Test To Printer (KEYBOARD:S,T,S,T)

You can perform a self-test with the WYCOM UNIT using the following steps:

2. Set the executive switch to KEYBOARD. 3. Select option “S Setup and Capture”. 4. Select option “T Test”, and a screen similar to the following will appear. 5. Select option “S Self (To Printer) Test” 6. Select option “T Do Self Test now”.

Note: You can also select “N Network Self-Test”. This test will test output to the printer, and will also attempt to print network connectivity information. Typically, this test is not required, and the “T Do Self-Test Now” option is preferred.

7. You will be prompted for a queue name. By default, “wycom” will be displayed. This will send the print job to the output parallel port. You can select any other queue that you have created using the web administration interface.

8. Press <ENTER> after the queue name, and the self test will begin. 9. Once the print job has been sent to the printer, a screen similar to the following will appear:

Sending to printer… Self-test completed Press any key to continue

10. A self-test page should have printed at the printer. If a self-test page did not print, then there is likely a connection problem between your WYCOM UNIT, and the printer. Please contact your Wycom customer support representative for assistance if you are unable to resolve the problem.

11. Press any key to return to the parent menu.

12.3.4 Testing: Ping (KEYBOARD:S,T,P) 1. Set the executive switch to KEYBOARD. 2. Select option “S Setup and Capture”. 3. Select option “T Test”. 4. Select option “P Ping” 5. Enter the IP address of the target computer 6. Enter the count (default = 1) 7. Press <ENTER>, and the ping test will start. When the test is complete, the results will be displayed. If the

count is set to a large number, this may require many seconds or minutes. 8. After the results are displayed, press any key to return to the upper menu.

12.3.5 Testing: I/O & Switch Test (KEYBOARD:S,T,I)

This option will test the operation of the key switches. Press <ESC> to end the test. This is a simple key switch test, and not typically useful to the end-user.

12.4 General Issues

12.4.1 I installed a new compact flash card, and the WYCOM UNIT stopped working

When a new CompactFlash is installed, the networking configuration from the old card must be duplicated on the new card.

1. Install the old card 2. Turn the keyswitch to “Keyboard” 3. Turn on the WYCOM UNIT. 4. Press “S” for Setup and Configure.



5. Press “N” for Network 6. Press “C” for Configure 7. Write down the configuration on each of the pages. Press <ENTER> or <PGDN> to move between the pages. 8. Turn the WYCOM UNIT Off 9. Install the new CompactFlash card 10. Turn on the WYCOM UNIT. 11. Press “S” for Setup and Configure. 12. Press “N” for Network 13. Press “C” for Configure 14. Enter the parameters from the old card into each of these screens. If you encounter a new parameter, retain the

default. 15. When prompted to use the new configuration, choose “Y”. Wait for the WYCOM UNIT to reconfigure. 16. If Wycom and printer are both on the network and a new compact flash is installed, you must first save the

printer configuration in Web Admin on the old flash card and restore the printer configuration to the new flash card.

12.4.2 The signature doesn’t print. How do I fix this?

WYCOM UNIT debugging steps:

1. Are you actually printing through the WYCOM UNIT? You may be sending print jobs directly to the printer instead of directly to the WYCOM UNIT.

Debugging steps:

1.1. Disconnect the Ethernet cable from the WYCOM UNIT 1.2. Print data to the WYCOM UNIT. If data prints, then you are not printing data through the WYCOM

UNIT. If the print job fails to print, then you are printing data through the WYCOM UNIT. 2. Are you using the correct port number? When you are using the direct TCP protocol, you must specify a port

number. Port number 9100 is pre-defined to send data to the WYCOM UNIT output parallel port. If you are trying to print to a network printer, you should not be using port number 9100. Instead, you should be using the port that you created using the WYCOM UNIT web interface.

3. Are you using the correct print queue? When using either LPR or Windows networking, you must specify a queue name. The queue “wycom” is predefined to send data to the WYCOM UNIT output parallel port. If you are trying to print to a network printer, you should not be using the queue name ‘wycom”. Instead, you should be using the queue name (usually “raw1”, “raw2”, etc.) that you created in the WYCOM UNIT web interface. You should not be using the queue “lp” since this is a pass-through queue that only prints to the WYCOM UNIT output parallel port.

Debugging Steps:

3.1. If using Windows, examine the printer properties, and ensure that the resource name ends with a valid queue name (“wycom”, “raw1”, “raw2”, etc., and not “lp”)

3.2. If using LPR, then ensure that the remote printer queue (usually defined in /etc/printcap) is valid (“wycom”, “raw1”, “raw2”, etc., and not “lp”.)

3.3. If using Direct TCP, then confirm the port number is correct. Use port 9100 to print to the output parallel port, and other port numbers (usually 9101, 9102, 9103, etc..,) to print to network attached printers.

4. Is the WYCOM UNIT in the ONLINE position? If not, put the unit in the ONLINE position. If the unit is in the PASS-THROUGH position, then signatures will not print.

5. Has your printer driver or any data changed? If your printer driver has changed, then this may keep the signature from printing. Contact Wycom Technical support if you believe this is the case.



12.5 Direct TCP (Alias: Raw TCP, Port 9100)

12.5.1 (General) Port 9100, 9101, 9102, etc. does not seem to be working

Typically, if the WYCOM UNIT is reachable via ping, then port 9100 printing should work. Confirm that there is a printer connected to the output parallel port of the WYCOM UNIT. Port 9100 –only- prints to the output parallel port. If you are trying to print data to a network attached printer, then you should not use port “9100”. Instead, use the port number you defined in the WYCOM UNIT web interface (9101, 9102, etc.).

12.5.1.1 Confirm the IP address is reachable 1. Under Windows 95/98/NT/2000/XP, open a DOS, COMMAND or CMD window on the workstation. Under

Linux/Unix, open a shell, console or command window. 2. Type “ping <IP ADDRESS> where <IP ADDRESS> is the “inet addr” from the second page of the diagnostics 3. The ping command should be successful. If the ping is not successful, then there is a low-level networking

issue. Check the following: 3.1. That you entered the correct IP address in the ping command line 3.2. That the Ethernet cable is connected to the WYCOM UNIT 3.3. That the workstation is connected to the Ethernet 3.4. That the IP address was set correctly using KEYBOARD/S/N/C (Configure Networking).

4. If ping is successful, and you are unable to print using the desired port, then your network may be blocking the port. 4.1. If your workstation is on a different subnet from the WYCOM UNIT, then there may be an intervening

firewall or router that is blocking the destination port.

12.5.2 Microsoft Windows / Direct TCP (Raw Port)

12.5.2.1 Check Windows 2000/XP Port Setup

If you are using Window 2000 or Windows XP, ensure the port is configured properly.

1. Open the printer folder: Start->Settings->Printers 2. Right click on your printer, then select Properties 3. Click on the “Ports” tab. 4. Confirm that the description says “Standard TCP/IP Port” and –not- a HP port. 5. Click on the “Configure Port” button 6. The port name should be IP_<ip address> 7. The printer name or IP address should be the IP address of the WYCOM UNIT 8. The protocol should be “Raw” 9. The Port number should be “9100” if you are printing to a parallel printer. It –SHOULD NOT- be 9100 if you

are printing to a network printer. Port 9100 will always send data to the output parallel port of the WYCOM UNIT.

10. SNMP Status Enabled should be unchecked

12.5.2.2 Alternatively, use LPR protocol instead of Direct TCP

If you are unable to communicate with the Direct TCP protocol, you should attempt to configure Windows 2000/XP to use the LPR protocol instead. Please refer to previous chapters for configuration information.

12.5.3 (Microsoft Windows) My HP printer software (jetadmin) doesn’t work with the WYCOM UNIT

HP software uses both port 9100 and Simple Network Management Protocol (SNMP) to communicate with Jet Direct devices. The WYCOM UNIT does not support SNMP, therefore, the WYCOM UNIT will not be



automatically visible to HP printer software. You must configure port 9100 communications using the native capabilities of Windows 2000 or Windows XP. i.e. define a “Standard TCP/IP port”, not a “HP Standard TCP/IP port”.

12.5.4 AS400 problems / Direct TCP (Port 9100) 1. If using a parallel port to communicate with the printer, check the printer to confirm that PARALLEL ADV

FUNCTIONS=YES. (This may apply only to HP LaserJet Printers). 2. Confirm that you are using the HPPJLDRV 3. Alternatively, attempt to communicate with the WYCOM UNIT using the LPR protocol.

12.6 Windows 2000/XP

12.6.1 I can’t see the WYCOM UNIT when I click on the “My Network Places” icon

Since the WYCOM UNIT may export printers, but not file systems, the WYCOM UNIT will only appear under the “Entire Network”. To confirm the WYCOM UNIT appears in your workgroup, click Windows Explorer->”My Network Places”->Entire Network->Microsoft Windows Network->[YOUR WORKGROUP NAME].

12.6.2 I can’t see the WYCOM UNIT in the network neighborhood

This type of problem is usually caused by on of the following:

1. The IP address is set incorrectly 2. The workgroup is set incorrectly 3. The Client for Microsoft Networks is not loaded

12.6.2.1 Confirm the IP address is reachable 1. Open a DOS, COMMAND or CMD window on the workstation 2. Type “ping <IP ADDRESS> where <IP ADDRESS> is the “inet addr” from the second page of the diagnostics 3. The ping command should be successful. If the ping is not successful, then there is a low-level networking

issue. Check the following: 3.1. That you entered the correct IP address in the ping command line 3.2. That the Ethernet cable is connected to the WYCOM UNIT 3.3. That the workstation is connected to the Ethernet 3.4. That the IP address was set correctly using CONFIGURE/4 (PROGRAM/4 for earlier units).

12.6.2.2 Confirm the Client for Microsoft Networks is loaded 1. Start->Settings->Control Panel->Network and Dial Up Connections. The Network and Dial-Up folder will

appear. 2. Right-click on Local Area Network. 3. Click on Properties. The Local Area Connection Properties menu will appear. 4. Confirm that “Client for Microsoft Networks” appears in the dialog box (you may need to scroll the dialog box),

and that a check mark appears next to the line containing “Client for Microsoft Networks”.

12.6.2.3 Confirm the workgroup is set correctly

Examine the output from the second diagnostics page. The workstation you are using to print to the WYCOM UNIT. Confirm that the workgroup name of the workstation is the same as the workgroup name of the WYCOM UNIT.

12.6.3 Errors when trying to print

Environment:



Self-Test Prints : Yes [connection to printer is okay]

Can ping wycom1 : Yes [IP networking works]

: No [IP addressing must be configured]

Can see WYCOM1 in Network Neighborhood : Yes [workgroup configured okay]

: No [workgroup must be configured, or Microsoft Network

drivers must be loaded]

Added Printer Driver without errors : Yes [Win2k able to see wycom1 and printer queues]

12.6.4 LPR doesn’t print anything

Check “LPR Byte Counting” in the port configuration. This option must be selected in order for the WYCOM UNIT to accurately print jobs from Windows 2000/XP.

12.6.5 LPR is very slow

This can be caused if “Enable bidirectional support” is selected for the port. You must disable bidirectional support under Windows 2000/XP in order to print quickly.

1. Click Start� Settings�Printers. The Printers folder will appear. 2. Right click on the LPR printer you are using. 3. Select properties 4. Click on the “Ports” tab. 5. If “Enable bidirectional support” is checked, click on the “Enable bidirectional support” check box. This box

should NOT be checked. 6. Click Apply. 7. Click OK.

12.7 Web Interface

12.7.1 Login Failed/Forgot Password

When logging into the web-based administration interface, the user name is “admin” and the password is set using the keyboard connected to the WYCOM UNIT. Note that both the user name and password are case sensitive.

1. Confirm that CAPS LOCK is not enabled. This may be causing the case of the user name or password to be incorrect.

2. Reset the password. Refer to the section “Password Setup (KEYBOARD:S,P)” for instructions.



13. Appendix A: Windows Procedures

13.1 Mapping the WYCOM UNIT to an LPT port

Some DOS-based applications may require an explicit mapping from an LPT port to a network printer name. This section describes how to achieve this mapping with the “net use” command.

You can map the WYCOM UNIT to a parallel port using the command:

NET USE LPTx: <WYCOM UNIT Name>

For Example, if the name of the WYCOM UNIT is “wycom1”, and you want to map to LPT6, then the following command should be used.

NET USE LPT6: \\wycom1\wycom

To remove this mapping, use the command:

NET USE LPT6: /DELETE

13.2 Windows 95/98

13.2.1 Windows 95/98 Determine Workgroup Name

This section will describe how to obtain the workgroup under Microsoft Windows 95/98.

1. Click the “Start” button 2. Click Settings->Control Panel 3. Click the Network icon. The network dialog box will appear. 4. Click the “Identification” tab. The Identification dialog box will appear. 5. The name in the dialog box is your Workgroup name.

13.2.2 Windows 95/98 Determine if Static or Dynamic IP

This section will describe how to obtain the IP Type Microsoft Windows 95/98.

1. Click the “Start” button 2. Click Settings->Control Panel 3. Click the Network icon. The network dialog box will appear. 4. Click on the “Configuration” tab. The configuration dialog box will appear. 5. Ignore any line with “Dial Up Adapter”, and page down in the network components list until you see something

similar to “TCP/IP->[some name]”. Double-Click on this component. The TCP/IP Properties dialog will appear.

6. If “Obtain IP Address Automatically” is selected, you have a DYNAMIC IP address. If “Specify an IP Addresses” is selected, your machine has a pre-defined static IP address.



13.3 Windows 2000/XP

13.3.1 Windows 2000/XP Add a New Windows Printer

Windows 2000/XP natively supports a variety of network printing protocols including SMB/Lan Manager, Direct TCP (Also called “Raw TCP” and “JetDirect”) and LPR (typically used with Linux/Unix systems). While the WYCOM UNIT works best with Direct TCP protocols, both SMB/Lan Manager and LPR protocols are possible. The following two sections describe how to create a windows print queue which utilizes these two protocols.

13.3.2 Windows 2000/XP Add a New Windows Network Printer (SMB/Lan Manager)

The WYCOM UNIT supports LAN Manager windows-based network printing (i.e. Network Neighborhood). ). Most installations will use this technique to add a new Windows printer. Once the WYCOM UNIT has been configured to operate with the in-house windows network (The workgroup name must match), you must “Add a New Printer” in Windows. Once this printer has been created, you can simply print to the WYCOM UNIT just like any other network-connected printer.

1. Click the “START” button 2. Select Settings->Printers 3. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear. 4. Click Next 5. Click the Network Printer radio button. 6. Click Next. 7. Click the radio button next to “Type the printer name…”. 8. Do NOT enter anything into the Name text box. 9. Click Next. The Browse for Printers dialog will appear. 10. Scroll down in the list until you see “WYCOM1”. [Note: If you named your WYCOM UNIT something other

than wycom1, then you should search for that name. I.e. if you named the WYCOM UNIT “wycom2”, then search for WYCOM2.

11. Double-Click on WYCOM1. Two printers will be listed: “lp” and “wycom”. 12. Click on the “wycom” printer. A warning dialog will appear “The server on which the printer resides does not

have the correct printer driver installed. If you want to install the driver on your local computer, click OK.” 13. Click OK. The printer driver browse dialog will appear. 14. Select your printer from the list. 15. Click OK. The “copying files” dialog will briefly appear, then the “default printer” dialog will appear. 16. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print


17. Click Next. The Finish dialog will appear. 18. Click Finish.

13.3.3 Windows 2000/XP Add a New Windows Network Printer (LPR)

The WYCOM UNIT supports LPR printing protocols. You must “Add a New Printer” in order to create a printer. Once this printer has been created, you can simply print to the WYCOM UNIT just like any other network-connected printer.

19. Click the “START” button 20. Select Settings->Printers 21. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear. 22. Click Next 23. Click the Local Printer radio button. 24. Click Next. 25. Click the “Create a new port” radio button.



26. Select “Standard TCP/IP port” from the “Type” pull-down box. 27. Click Next. The Add Standard TCP/IP Port Wizard dialog will appear. 28. Click Next. 29. Enter the WYCOM UNIT name or IP address in the “Printer Name or IP Address” box. Example: “wycom1”

or “192.168.0.199”. 30. Use the default port name. Alternatively, you may enter your own name as the Port Name. Wycom

recommends [WYCOM UNIT name]_[port]. I.e. wycom1_9100, wycom1_9101, or wycom1_9102. 31. Click Next. The wizard will delay for several seconds, then the “Additional Port Information Required” dialog

box will appear. 32. Click the “Custom” radio button. 33. Click “Settings…” button. 34. Click the “LPR” radio button 35. Enter “wycom” in the Queue Name text box 36. Check “LPR Byte Counting Enabled”. 37. Click OK. 38. Click Next. 39. Click Finish. This will complete the “Add Standard TCP/IP Port” Wizard, and take you back to the Add

Printer Wizard. 40. Select your printer from the list. 41. Click OK. The “use existing driver” or “copying files” dialog will briefly appear, then the “default printer”

dialog will appear. If the “use existing driver” dialog appears, select “keep existing driver”, and click Next. 42. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print


43. Click Next. The Finish dialog will appear. 44. Click Finish. 45. Right click on the printer you just created. 46. Select properties 47. Click on the “Ports” tab. 48. If “Enable bidirectional support” is checked, click on the “Enable bidirectional support” check box. This box

should NOT be checked. 49. Click Apply. 50. Click OK.

Note: The key features when creating this driver were: 1) Selecting LPR, 2) setting “wycom” as the Queue Name, 3) Enabling LPR Byte Counting, 4) Disabling bidirectional support.



13.3.3.1 Example : Windows 2000 Net-to-Parallel (LPR to Parallel)

Configure Standard TCP/IP Port Monitor

Port Settings

Port Name IP_192.168.0.50

Printer Name or IP Address 192.68.0.50 < Wycom IP Address

Protocol O Raw @ LPR < Choose "LPR"

Raw Settings

Port Number

LPR Settings

Queue Name wycom < Must be “wycom” (case sensitive)

X LPR Byte Counting Enabled < Byte Counting must be enabled!

SNMP Status Enabled < SNMP must not be selected Community Name public

SNMP Device Index 1

OK Cancel

Windows Computer

[Keyboard] S,N,C


Hostname : wycom1


2

3

This section provides a diagram of how the IP Addresses and ports must be configured in Windows and in the WYCOM UNIT. The IP addresses of “192.168.0.50” is an example only. You should use the IP address actually assigned to the WYCOM UNIT.

The printer parallel cable must be connected to the “printer” port on the WYCOM UNIT.



13.3.3.2 Example : Windows 2000 Net-to-net (LPR to Direct TCP)







Configure Standard TCP/IP Port Monitor

Port Settings

Port Name IP_192.168.0.50

Printer Name or IP Address 192.68.0.50 < Wycom IP Address

Protocol O Raw @ LPR < Choose "LPR"

Raw Settings

Port Number

LPR Settings Case sensitive and must match

Queue Name raw1 < the web interface queue name

X LPR Byte Counting Enabled < Byte Counting Must be enabled!

SNMP Status Enabled < SNMP must not be selected Community Name public

SNMP Device Index 1

OK Cancel

Windows Computer

[Keyboard] S,N,C


Hostname : wycom1


2

3 The Printer Destination Direct TCP (IP) address must match the printer IP Address



Port 9101, 9102, 9103, etc. can optionally be entered. It is not necessary if you are using LPR to send print jobs to the WYCOM UNIT

4



13.3.4 Windows 2000/XP Determine Workgroup Name

This section will describe how to obtain the workgroup under Microsoft Windows 2000/XP.

1. Click the “Start” button 2. Click Settings->Control Panel 3. Click the System icon. The “System Properties” dialog box will appear. 4. Click on the “Network Identification” tab. The Network Identification dialog will appear. 5. The name to the right of “Workgroup” is your workgroup name. 6. Click the Cancel button.

13.3.5 Windows 2000/XP Determine if Static or Dynamic IP

This section will describe how to obtain the IP Type under Microsoft Windows 2000/XP.

1. Click the “Start” button 2. Click Settings->Network and Dial-Up Connections 3. The Network and Dial-Up Connections box will appear. 4. Right-click on the “Local Area Connection” icon. 5. Select “Properties”. The Local Area Connection Properties dialog box will appear. 6. Click on Internet Protocol in the list box. 7. Click on the Properties button. 8. If “Obtain IP Address Automatically” is selected, you have a DYNAMIC IP address. If “Specify an IP

Addresses” is selected, your machine has a pre-defined static IP address.



13.3.6 Using LPR to loopback from Wycom Unit

This section provides and example of how to loopback print jobs from the WYCOM UNIT using LPR. If loopback is not desired and you want to only print to or from the WYCOM UNIT using LPR, then you can follow one of the two sections below.

These loopback mechanisms can be used to send print jobs to USB, Firewire, serial, parallel or network printers connected to a windows workstation.

Windows Computer

Wycom Unit

Application

1. Your application prints to a Windows print queue “example: wycom”.

2. Use LPR to print from Windows to the Wycom Unit (see section below)

3. The Wycom Unit processes the print job.

4. Use LPR to print from the Wycom Unit to Windows share (example: Share1)

5. Windows sends the data to the printer.



13.3.6.1 Enable LPD

Windows can accept print jobs using either windows networking or LPD print jobs. By default, LPD is not enabled in Windows, and the LPD service must be enabled. This section describes the steps required to enable the LPD service.

1. Start�Settings�Control Panel�Add or Remove Programs

2. Click on Add/Remove Windows Components

3. Click on “Other Network File and Print Services”

4. Click the “Details” button

5. Check the “Print Services for Linux/Unix”

6. Click the OK button to exit the “Other Network and File Print Services” dialog

7. Click the Next button

8. Click the Finish button

This will install the service. Now, the service must be configured to automatically start.

9. Start�Settings�Control Panel�Administrative Tools�Services

10. Double-click on “TCP/IP Print Server”

11. Change the startup type to “Automatic”

12. Click the “Start” button to start the service. Note: this button will not be available if the service has already been started.

13. Click OK

13.3.6.2 Share a printer

When LPD is enabled, any shared printer can be accessed using the LPR protocol. For example, if you have a printer shared as “Share1”, then the LPD queue name will be “Share1”. Note that this is case sensitive.

<My Printer> Properties

General Sharing Ports Advanced etc..

O Do not share this printer

@ Share this printer

Share Name Share1



13.3.6.3 Use LPR to print from WYCOM UNIT to a Windows printer

Use the WYCOM UNIT web administration interface to add a printer. In the example below, when you print data to “raw1” or to port 9101, the data will be sent to the Windows workstation at 192.168.0.100 using the queue name (share name) “Share1”.





Print Destination (total licenses = 5, currently us ed = 1) O Local Device Parallel Port 1 O Local File @ LPR Server 192.168.0.100 Printer Share1 O Direct TCP Port O Windows Server Printer (Share)


1. Name: Enter “raw1”, “raw2”, “raw3”, etc as the queue name

2. Port number: Enter 9101 for “raw1”, “9102” for “raw2”, 9199 for “raw99” and etc.

3. Typically, all other fields in the upper half are left at default values or left blank.

4. Select the printer communication method. This is usually “LPR Server”.

5. Enter the IP Address of the workstation. 6. Enter the share name

in the “printer” field. This is case sensitive.

<My Printer> Properties

General Sharing Ports Advanced etc..

O Do not share this printer

@ Share this printer

Share Name Share1

Start->Programs->Accessories->Command Prompt Command Prompt Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985 -2001 Microsoft Corp. C:\Documents and Settings \user1> ipconfig Type "ipconfig" Windows IP Configuration Ethernet adapter Local Area Connection:

DNS Suffix : IP Address : 192.168.0.100 Your IP Address Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1



13.3.6.4 Use LPR to print from Windows to the WYCOM UNIT





Print Destination (total licenses = 5, currently us ed = 1) O Local Device Parallel Port 1 O Local File @ LPR Server 192.168.0.100 Printer Share1 O Direct TCP Port O Windows Server Printer (Share)




Protocol O Raw @ LPR < Choose "LPR" Raw Settings Port Number LPR Settings Queue Name raw1 <must match the web page. X LPR Byte Counting Enabled < LPR byte counting enabled SNMP Status Enabled < SNMP Must not be selected Community Name public SNMP Device Index 1 OK Cancel

Windows Computer

[Keyboard] S,N,C


Hostname : wycom1


2

3 [From last section] The IP Address of the Windows workstation

In the previous section, you created a WYCOM UNIT queue that can print to a Windows queue. Now, you must create a Windows queue that prints to the WYCOM UNIT queue. This completes the “loopback”.

[From last section] The share name on the windows workstation.

4 Windows Computer



14. Appendix B: Wycom Systems, Inc. Limited Hardwar e and Software Warranty Terms

14.1 LIMITED HARDWARE AND SOFTWARE WARRANTY TERMS

14.1.1 LIMITED SOFTWARE WARRANTY TERMS

EXTENSION AND SCOPE OF WARRANTY

Wycom warrants each software product (EPROM or FLASH) that meets Wycom’s software warranty conditions, purchased by End User (“Purchaser”) against defective workmanship and materials for a period of ninety (90) days from the date of original shipment from manufacturer under normal use and service. This warranty shall not extend to any transferee of End User. This warranty does not extend to any product which has been subject to misuse, abuse, accident, improper installation, or modification, alteration or repair outside Wycom facilities, or changes to End User’s computer system, or application in any way.

LIMITED REMEDIES

PURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR ANY AND ALL LOSS OR DAMAGES ARISING OUT OF PRODUCT DEFECT SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT OR PART, AT THE OPTION OF WYCOM.

LIMITATION OF WARRANTY AND CLAIMS

THERE ARE NO IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNES S FOR THE PARTICULAR PURPOSE AND THERE ARE NO OTHER IMPLIED WARRANTIES OF ANY NATURE WHATSOEVER.

THE EXPRESS WARRANTY SET FORTH IN THIS AGREEMENT IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.

To the maximum extent permitted by law, WYCOM DISCLAIMS LIABILITY FOR ANY AND ALL LOSSES OR DAMAGES , (including, without limitation, any special, incidental, consequential, direct or indirect losses or damages to person or property, loss of business or business profits, business interruption, loss of business information or any pecuniary loss), whether or not foreseeable and whether or not based on warranty, contract, or negligence, arising out of or caused in whole or in part by the actions of Wycom in connection with the manufacture, sale and use of the Wycom Product.



14.1.2 LIMITED HARDWARE WARRANTY TERMS

EXTENSION AND SCOPE OF WARRANTY

Wycom Systems warrants to the original purchaser of each Wycom hardware product, that it will be free from defects in materials for a period of ninety (90) days from the date of original shipment from manufacturer under normal use and service. This warranty does not apply to defects due, directly or indirectly, to misuse, abuse, negligence, accident, repairs or alterations to the product outside our facilities, or changes in customer’s computer system or application.

WYCOM RESPONSIBILITIES - LIMITED REMEDIES

Wycom must be notified of any warranty claim prior to the expiration of the warranty period. Wycom will then authorize the return of the product with insurance and charges prepaid.

PURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR ANY AND ALL LOSS OR DAMAGES ARISING OUT OF PRODUCT DEFECT SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT WYCOM’S SOLE DISCRETION. WYCOM MAY REFUND THE PURCHASE PRICE IF REPAIR OR REPLACEMENT CANNOT BE READILY ACCOMPLISHED.

Wycom will return the repaired product or replacement at Wycom’s expense, but if it is determined there is no defect or the warranty claim was otherwise improper, then you must bear the cost of repair or replacement of the product. Wycom will inform you of the estimated charge and give you the option to either authorize repairs or request a return of the unrepaired unit.

LIMITATION OF WARRANTY AND CLAIMS

THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNES S FOR THE PARTICULAR PURPOSE AND THERE ARE NO OTHER IMPLIED WARRANTIES OF ANY NATURE WHATSOEVER.

THE EXPRESS WARRANTY SET FORTH IN THIS AGREEMENT IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED .

To the maximum extent permitted by law, WYCOM DISCLAIMS LIABILITY FOR ANY AND ALL LOSSES OR DAMAGES , (including, without limitation, any special, incidental, consequential, direct or indirect losses or damages to person or property, loss of business or business profits, business interruption, loss of business information or any pecuniary loss), whether or not foreseeable and whether or not based on warranty, contract, or negligence, arising out of or caused in whole or in part by the actions of WYCOM in connection with the manufacture, sale and use of the WYCOM product.



14.2 END USER LICENSE AGREEMENT FOR WYCOM SOFTWARE

This License Agreement (the “License”) constitutes a binding agreement between End User and Wycom as the manufacturer of the Wycom computer hardware (computerized check signing system) and software encoded on the EPROM or FLASH which you have acquired.

By acquiring, installing and/or using the EPROM or FLASH, you agree to be bound by the terms of this License. If you do not agree to be bound by this License, Wycom is unwilling to license the EPROM or FLASH to you. In such event, you may not use or copy the EPROM or FLASH, and you must promptly return it unused and in “new” condition for a refund.

The software encoded on the EPROM or FLASH is protected by U.S. copyright laws as well as other state and federal intellectual property laws, rules and regulations. This EPROM or FLASH is licensed to you for your use pursuant to this License, and is not sold. Nothing in this Agreement or otherwise pertaining to the acquisition of the EPROM or FLASH creates in End User any right, title or claim of ownership to the Wycom custom software written for the End User and encoded on the EPROM or FLASH.

(1) LICENSE.

You may install and use a single EPROM or FLASH on Wycom computer hardware so long as the EPROM and hardware are used in a manner consistent with this License and Wycom’s product installation manual and only for the purpose for which it was intended.

(2) LIMITATIONS.

You may not reverse engineer, decompile, or disassemble the EPROM or Flash, nor adapt, merge, transfer or transform, in whole or in part, the software encoded on the EPROM or FLASH.

The EPROM or FLASH is licensed with and for use exclusively on Wycom computer hardware as a single integrated product. The EPROM or FLASH may be used only with Wycom computer hardware, and may not be separated for use on more than one such computer hardware device.

You may not copy or permit others to copy the EPROM or FLASH.

You may not rent or lease the EPROM or FLASH.

(3) TERMINATION.

In addition to any other rights for breach of this Agreement, Wycom may terminate this License for use of this and all other EPROMS or FLASHES in your possession or control if you fail to comply with all of the terms of this License, and may demand return of all such EPROMS and FLASHES to Wycom.

You may transfer use of the EPROM or FLASH only to the extent that you do so permanently as a part of the transfer of an entire Wycom system, and that you also permanently transfer all rights and limitations under this License and the recipient agrees to be bound by all of the terms of this License. You may retain no copies of the EPROM or FLASH.