Upload
duongtu
View
240
Download
0
Embed Size (px)
Citation preview
Yammer for MAASTO Product and network overview
Dena Gray-Fisher, director Office of Strategic Communications Iowa Department of Transportation
What is Yammer? A private social network and collaboration tool
Friends and family Business colleagues
2
MAASTO Yammer Network A private group for members of the
Mid America Association of State Transportation Officials
3
Traditionally, a group email
4
Yammer Conversations
Yammer is so much more …
• Post announcements/breaking news/staffing changes
• Schedule meetings/events • Share information and best
practices • Find answers and experts • Collaborate on projects or
papers • Create a virtual, searchable
knowledge base
5
Social networking continues to surpass email, phone or text message in the private sector and is growing in the government sector.
Yammer is great for crowd-sourcing ideas
6
Yammer is a professional networking tool
Send kudos
Share news
Start a discussion
7
Features
8
8
Profile
• Build your profile – Contact info – Expertise – Photo
• Set your email and SMS notification settings
• Install Yammer access applications – Mobile device – Web – Desktop
9
People (followers) (like friends on Facebook)
10
See who is online
Follow people
My Feed • Everything that is going on within the
MAASTO Network • Conversation • Questions • Comments • Sharing links • Polling • Scheduling events
• A feed of content from what you are
following: • Topics • Groups • People
• Place to post
• From your Home page • From the Group page • From MyFeed
• Select who you are going to share your
post with • Private message • Group • My Colleagues (all)
11
Yammer Groups Working groups or teams within the parent MAASTO network
STIC Committee is a group
• Join an existing group – “Browse Groups” to see all
groups – Receive the feed from that
group into My Feed – Post just to that group
• Create a new group – Public or private – Invite members to join your
group – Create a group image/photo
• Leave a group • Private groups
– Invitation only – Denoted by lock symbol – Can request to join – Always private
12
How do Groups work on Yammer?
• A group has its own: – Page – Messages – Group information – Member lists – Shared files
• Start a discussion with other members
• Follow the group’s discussion • Seamlessly share and discuss
documents
13
Project, organizational (committee) or topic-focused group (reauthorization)
Workshop
Continue projects virtually on Yammer
In this example, the MC Yammer Group is able to continue their conversation after hosting a workshop.
14
Private groups Indicated by the lock icon
• There may be times when it’s appropriate to have a private group.
• Posts to a private group always show up as “private” with a lock icon next to it.
• Any replies remain private to the members of that group.
• Nonmembers of a private group cannot access any of the private pages or posts.
15
Files (sharing and collaboration)
• Four file types – All Files – Official Files (locked) – My Files
• Recent • Following • Updated by Me • Emailed to Me
– My Groups
• Upload a file – Documents – Notes – Images – Videos – Official files (read-
only)
16
Notes (Look under the Files tab.)
• Create a note – Working
document – Becomes part
of your files – Invite
members to collaborate
– Highlight your changes
17
Collaborate and track changes
Managing an existing file
• “Official files” are locked down
• User actions – View – Download – Email – Upload a new version – Delete (your own file) – Add related content (link,
note, file) – Add comment
• Social networking – Follow – Share
• Some files allow collaboration/editing 18
Inbox
• Search your inbox for prior messages
• Archive of your sent and received messages
• Receive replies and messages from others in your network or group
• Create and send messages to: – Entire MAASTO network – A group within the
MAASTO network – A private message to an
individual or individuals in your network
19
Posting • Keep it relevant • Keep it short • Select your post type
• Start a discussion • Add a document/image • Post a poll • Praise someone • Ask a question • Post an event • Make an announcement
• @ mention individuals in your post
• Delete your messages • Stay engaged for a vibrant
networking experience
20 Illustration from TransComm Network
Utilize the power of search
• Yammer is also a knowledge base
• Use the search box to search for:
– A particular topic or word. – People. – Groups. – Conversations.
• To better organize your information and improve searchability, start conversations by selecting an existing topic or creating a new one
21
Illustration from TransComm Network
Event Post an event Respond to an event post
22
View an event post
Polling
Create an instant poll Respond to a poll
23
See the results
Email and SMS notifications (Select your preferences in your profile.)
Likes and responses to your posts Daily digest
24
Accessing Yammer • Web browser • Mobile app
– Windows Phone – iPhone and iPad – Android phone and tablet – Blackberry
• Go to http://blackberry.yammer.com on your Blackberry’s browser.
• Desktop app – Follow Yammer without opening your
Internet browser – Get instant messaging – Limited functionality
• Email or SMS – Set your preferences for frequency
• Premium options – Integration with SharePoint – Post your Tweets
25
• Check to make sure you are not blocked from Yammer as a social media website; if so, seek permission to use the site for business purposes.
• Accept your email invitation – Others in your department can request an invitation by visiting the landing
page www.yammer.com/maasto • Go to the profile tab and complete the information under each of the
following sections: – Basics – Profile – Password – Notifications – Preferences – Don’t forget your photo – that’s a great networking tool when you want to
meet up at the next AASHTO conference
26
1. Join a group(s)
2. Say Hi!
Four steps to getting started
27
3. Follow members
4. Dive in! Give the site and its features a lap or two.
• It’s not a book, you don’t have to read everything! • Dip in and out of Yammer as you choose. • Set up your notifications so you get a daily or weekly digest. • REAP the Rewards: Talk freely to your colleagues; share ideas and pick
their brains.
28
A sneak peek
• AASHTO Subcommittee on Transportation Communications Network
• Established Dec. 3, 2012 • 95 very active members • 12 groups
29
Resources • Yammer Tutorials on YouTube (30
videos) • Yammer 101: Getting started webinar
on YouTube • Yammer Help Center
https://yammer.zendesk.com/home
30
31