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Yen Pham CONTACT INFO Donkerslootstraat 36 3074WL 0687444930 [email protected] nl.linkedin.com/in/yenhaipham95 Rotterdam, Netherlands EDUCATION & EXPERIENCE 2013 – 2017 Bachelor of Business Administration Saxion University of Applied Sciences 2014 Cashier Wok Mishi Deventer 2013 – 2015 Business Projects in various areas Improving picking process for IKEA stores Investigating chicory supply chain in the Netherlands Building export plan for Descol B.V. 2012 Customer Representative TPF Australia (Office in Hanoi) 2011 Assistant to Manager Training Center of Vietnamese Development Bank KEY SKILLS OTHER EXPERIENCE Planning & Org ani zat ion Public Relations Board Ams’ Got Talent 2011 A high school program inspired by the TV show Britain’s Got Talent Identifying resources, forecasting, multi-tasking, meeting deadlines, critical thinking, goal-focused and results-driven Teamwork & Leadership Cofounder Studium Team A web-based project helping Vietnamese students with learning SAT tests Leading and directing others, handling conflicts, delegating effectively, team counseling, helping others to achieve goals, creative problem solving, positive attitude to changes Marketing | Communication | Management

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Yen PhamMarketing | Communication | Management

CONTACT INFO

Donkerslootstraat [email protected]/in/yenhaipham95Rotterdam, NetherlandsEDUCATION & EXPERIENCE

2013 2017Bachelor of Business AdministrationSaxion University of Applied Sciences2014CashierWok Mishi Deventer

2013 2015Business Projects in various areasImproving picking process for IKEA storesInvestigating chicory supply chain in the NetherlandsBuilding export plan for Descol B.V.2012Customer RepresentativeTPF Australia (Office in Hanoi)

2011Assistant to ManagerTraining Center of Vietnamese Development Bank

KEY SKILLS

OTHER EXPERIENCE

Planning & OrganizationPublic Relations BoardAms Got Talent 2011A high school program inspired by the TV show Britains Got Talent

Identifying resources, forecasting, multi-tasking, meeting deadlines, critical thinking, goal-focused and results-driven

Teamwork & LeadershipCofounderStudium TeamA web-based project helping Vietnamese students with learning SAT tests

Leading and directing others, handling conflicts, delegating effectively, team counseling, helping others to achieve goals, creative problem solving, positive attitude to changes

Data analysisTeam leaderYouth Day 2013A campaign that helps increase blood donation for municipal center hospitals

Analyzing financial reports, investigating supply chains, reading graphs and diagrams, understanding statistical data

Interpersonal communication

Writing concisely, listening attentively, openly expressing ideas, open to criticisms, cooperating and getting on well with others

MS Office

Word, Excel, PowerPoint, Access

English

Dutch