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YES WE DID Strategic insights from the campaign that redefined modern politics Rahaf Harfoush © Rahaf Harfoush 2008 11/30/08 1

Yes we did

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Page 1: Yes we did

YESWEDID Strategic insights

from the campaign that redefined modern politics

Rahaf Harfoush© Rahaf Harfoush 200811/30/08 1

Page 2: Yes we did

About me

© Rahaf Harfoush 200811/30/08 2

Page 3: Yes we did

The Road to Chicago

© Rahaf Harfoush 200811/30/08 3

Page 4: Yes we did

Three Differences

• Fifty State Strategy

• Targeted the disaffected center

• Focused on small donations

© Rahaf Harfoush 200811/30/08 4

Page 5: Yes we did

Overall Funds Raised

Obama

McCain

© Rahaf Harfoush 200811/30/08 5

Page 6: Yes we did

Overall Funds Raised

McCain $360 million

Obama

McCain

© Rahaf Harfoush 200811/30/08 6

Page 7: Yes we did

Overall Funds Raised

McCain $360 million

Obama

McCain

Obama $639 million

© Rahaf Harfoush 200811/30/08 7

Page 8: Yes we did

Obama Fundraising September 2008

$150 Million

© Rahaf Harfoush 200811/30/08 8

Page 9: Yes we did

Deconstructing the Elements

© Rahaf Harfoush 200811/30/08 9

Page 10: Yes we did

3, 279,102 friends 620,359 friends

1,043, 850 friends 218,172 friends

1,824 videos uploaded Channel Views: 20,024,491

330 videos uploaded Channel Views: 2,221,268

137, 206 followers 4, 848 Followers

Social Networking Numbers

© Rahaf Harfoush 200811/30/08 10

Page 11: Yes we did

Email

•Over 13 million email addresses collected– John Kerry 2004 : 3 million

• 1 Billion Emails•Hyper-Segmented

© Rahaf Harfoush 200811/30/08 11

Page 12: Yes we did

Text Messaging & Mobile

• 1 million subscribers

• Battleground subscribers received +3 messages on election day

• 20 messages each month on average

© Rahaf Harfoush 200811/30/08 12

Page 13: Yes we did

iPhone Application

© Rahaf Harfoush 200811/30/08 13

Page 14: Yes we did

iPhone Application

© Rahaf Harfoush 200811/30/08 14

Page 15: Yes we did

MyBO Numbers

• 2 Million profiles created

• 35,000 volunteer groups• 400,000 blog posts

• 200,000 offline events

© Rahaf Harfoush 200811/30/08 15

Page 16: Yes we did

MyBO Dashboard

© Rahaf Harfoush 200811/30/08 16

Page 17: Yes we did

Activity Index

© Rahaf Harfoush 200811/30/08 17

Page 18: Yes we did

Personal Fundraising Page

© Rahaf Harfoush 200811/30/08 18

Page 19: Yes we did

MyBO Find an Event Near You

© Rahaf Harfoush 200811/30/08 19

Page 20: Yes we did

Neighbor to Neighbor

© Rahaf Harfoush 200811/30/08 20

Page 21: Yes we did

Voter Script & Reporting Screen

© Rahaf Harfoush 200811/30/08 21

Page 22: Yes we did

Before we begin…

© Rahaf Harfoush 200811/30/08 22

Page 23: Yes we did

© Rahaf Harfoush 200811/30/08 23

Page 24: Yes we did

1. Give New Media A Seat at the Table

• New Media as a department.• Requires investments of time,

people, and money. • The role of New Media within

corporations is evolving.

© Rahaf Harfoush 200811/30/08 24

Page 25: Yes we did

© Rahaf Harfoush 200811/30/08 25

Page 26: Yes we did

2. Tools are useless without a blueprint

• Half of all New Media campaigns fail.

• No off the shelf solution.

• Find the sweet spot

© Rahaf Harfoush 200811/30/08 26

Page 27: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 27

Page 28: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 28

Page 29: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 29

Page 30: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 30

Page 31: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 31

Page 32: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 32

Page 33: Yes we did

Hope. Change. Action.

© Rahaf Harfoush 200811/30/08 33

Page 34: Yes we did

Apple

© Rahaf Harfoush 200811/30/08 34

Page 35: Yes we did

3. Know the lay of the land

• Find the conversations

• Easy to find, easy to use

• Map out your digital landscape.

© Rahaf Harfoush 200811/30/08 35

Page 36: Yes we did

Questions to Ask

•Why are we entering this space?

•How will this improve our brand, product or reputation?•What value are we adding?

• Is this a good fit?

© Rahaf Harfoush 200811/30/08 36

Page 37: Yes we did

A good fit…

•100,000 installs in the first 72 hours

•300,000 active users in six days

• Uninstall rate of less than 10%

© Rahaf Harfoush 200811/30/08 37

Page 38: Yes we did

4. Build Relationships

• Learn the social etiquette – it varies by network.

• Be authentic – you can’t fake it.

• Listen.

© Rahaf Harfoush 200811/30/08 38

Page 39: Yes we did

© Rahaf Harfoush 200811/30/08 39

Page 40: Yes we did

Twitter

© Rahaf Harfoush 200811/30/08 40

Page 41: Yes we did

© Rahaf Harfoush 200811/30/08 41

Page 42: Yes we did

5. Call to Action

• Have a purpose or a mission

• Online Organizing = Offline action

© Rahaf Harfoush 200811/30/08 42

Page 43: Yes we did

MyBO Action

• In the four days before the election, 3 million calls were made using Neighbor to Neighbor

• Weekend before election over one million doors were knocked on in PA alone.

• 70,000 people raised $30 million on personal fund pages

© Rahaf Harfoush 200811/30/08 43

Page 44: Yes we did

© Rahaf Harfoush 200811/30/08 44

Page 45: Yes we did

6. Give up control

• Empower brand ambassadors• Embrace co-

creation. • Let your brand

evolve.

© Rahaf Harfoush 200811/30/08 45

Page 46: Yes we did

© Rahaf Harfoush 200811/30/08 46