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Your Ambulance Service
Foundation Trust Consultation
About North West Ambulance Service
• Largest ambulance service in the country• Provides the following services:
– 24 hour emergency service– Patient Transport Services – Major incident management– Event Support
• 7 million population over 5,400 square miles• Employ over 5,100 staff • Annual income of £250 million• 1.1 million 999 calls a year and over 900,000 responses
(09/10)• 2 million patient transport journeys• 3 Emergency Control Centres • 114 Ambulance Stations, 1000 vehicles• 1 HQ in Bolton• 4 area offices - Carlisle, Liverpool, Manchester and Preston• Central emergency service support centre
About North West Ambulance Service
Our Vision Our Aims
The Wheel
Our Values• Patient Focus• Treating people with honesty and respect• Listening organisation• Professional • Protect confidentiality• Treat staff fairly and consistently• Learn and share knowledge• Challenge our own views• Accept responsibility for successes and shortcomings• Promote self awareness and feedback
Where are we now?Our Challenges
• Continual increasing demand for services • Ensuring our buildings and their locations are fit for purpose
to meet our staff, patient and communities’ needs • Challenging financial environment• Addressing the implications of changes to the wider NHS e.g.
Commissioning arrangements• Implementation of eligibility criteria for patient transport
services• New performance criteria from April 2011
Where are we now?Well prepared
We are:• A patient centred and clinically focused organisation• An organisation with strong community links• An organisation with a clear vision • Well managed with a record of sound financial
management• Resilient with robust technology and business continuity
plans• We have dedicated and skilled staff We believe we are fit for purpose to become a
Foundation Trust
What is a Foundation Trust?
• Part of the NHS• Freedom from central control• Membership organisation• Directly accountable to local people and staff
What will change when NWAS becomes a Foundation Trust?
• Greater local accountability – through members & Council of Governors
• Greater organisational planning & financial freedoms
• Greater clarity about the future • Trust will be regulated by an independent
organisation - Monitor
How will our staff benefit?• Membership• Longer term planning enables greater stability • Greater involvement• Help deliver high quality services that are locally
relevant to patients and the public
Our Future Plans
• Monitoring and achieving high standards and outcomes of clinical care
• Ensuring our staff have the right skills to treat all our patients needs
• Ensuring our response time and type meets the patient’s clinical needs
• Providing more flexible and timely patient transport services• Working in partnership with others to ensure seamless
emergency care for patients • Strengthen our major incident management even further
How we will be run as an FT
• Membership• Council of Governors• Board of Directors
Membership
• Helps shape the services for the future• Vote in the Council of Governor elections• Stand for election to the Council of Governors• Reflect public opinion on Trust services• Participate in surveys, consultations and discussions• Raise awareness of the Trust and its services• Be a volunteer
Sign up• We aim to develop a representative membership
with initial aim to recruit 8,000 members• We want as many people as possible to sign up• Membership forms are in the consultation document
and can be returned by FREEPOST or handed over today
• Online at www.nwas.nhs.uk• Email: [email protected]
Council of Governors
Council of Governors - role• Appoint the Chairman and Non-Executive Directors• Approve the appointment of the Chief Executive• Represent members’ interests• Promote public involvement and plan membership
activities• Hold the Board of Directors to account for Trust
performance• Be consulted on the Trust’s annual plan and receive
the annual report and accounts
Board of Directors– 1 non-executive Chairman– 5 executive directors– 5 non-executive directors
• Responsible for the leadership and management of the Trust
• Set strategy, plans and budget• Hold financial and legal responsibilities• Ensure clinical quality is maintained
How to have your say• Comprehensive consultation document has all
the information, feedback form and address details
• Today in person• By letter at FREEPOST address• Email: [email protected]• Telephone no: 0845 112 0 999• Online at www.nwas.nhs.uk
Any Questions?
Community Involvement• The Trust is very active in the community
through– Community First Responders– Volunteer Car Drivers– Critical Friends Network– Public health initiatives such as Heart Start, Chain
of Survival, Defibrillator schemes– Community events and presence
Chain of Survival
Community Resuscitation Team demonstration