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YOUR CITROËN CONTRACTUAL WARRANTYIn addition to the legal guarantee against hidden faults, CITROËN UK LTD – Pinley House, Coventry CV3 1ND – guarantees your new vehicle against all manufacturing defects for a duration of 2 years, without any mileage limit, unless particular provisions to the contrary apply, which have been brought to your attention, from the date of its delivery to you personally or to your representative.

This date of delivery is shown on the Warranty Certificate in the Maintenance Record booklet which will be given to you on collection of your vehicle.

What your Contractual Development Warrant rs: Please note that:Work carried out under the Contractual Warranty

oes not extend the Warranty.Subject t trictions men elow, Also, if your ve mobilise sult

particular, the replacement of a part duringyour veh ntractual W vers of a break by the Work carried out under Warranty does not extend he repai cement, fr e, of Automobil ROËN or its repre e

the lifespan of the part. The Contractual Warranty arts acknowledged to be faulty by CITROËN will cover any costs of repair on the spot or which covers the replaced parts expires on the r its representative as well as the labour of recove cle to the ate of expiry of your vehicle’s Warranty. These

ecessar ir the veh CITROË pairer ove rovisions do not prevent the implementation of maximu 0 miles. e legal guarantee.

This ope y be perf g either new parts or standard exchange parts at the Parts replaced under the Contractual Warranty sole discretion of the manufac of its ecome the property of Automobiles CITROËN.represen

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Maintenance and adjustments: Use of the Vehi not approved by the manufacturer, as well as c :Maintenance and servicing operations Vibration and noise linked with the operation the consequences of fitting accessories whichnecessary for the correct operation of your of the vehicle, deterioration such as vehicle, mentioned in the Maintenance and discolouration, alteration or distortion of Warranty guide, the addition of additive and parts due to normal ageing. The tyres, which are guaranteed directly by the replacement of the particle emission filter their respective manufacturer. The CITROËN at the appropriate mileages and the replace- Damage caused by the use of fluids, parts network will be able to assist you in ment of consumable parts such as the oil, air, or accessories which are not genuine or approaching the latter.fuel or passenger compartment filters. of equivalent quality, as well as the use of

unsuitable or poor quality fuels and the use Any other costs which are not specifically Adjustments or resets (tracking, wheel bal- of any additional additive not recommended covered by this Contractual Warranty or ancing, front axle, doors, etc). by CITROËN. by the legal guarantee, in particular the

costs incurred as a result of the vehicle being The replacement of parts that are subject to Damage caused by natural phenomena, hail, off the road, such as loss of enjoyment or normal wear associated with the use of the flooding, lightening, storms or other use, etc.vehicle, its mileage, or its geographic or cli- atmospheric hazards, as well as damage matic environment, if this replacement is not caused by accidents, fire or theft.the consequence of a fault. This concerns the following parts in particular: brake pads, The consequences of repairs, conversions or linings and discs, tyres, clutch, battery, drive modifications which may have been carried belts, dampers, wiper blades, plugs, bulbs, out on your vehicle by companies which are dry cell batteries and fuses, ball joints, wheel bearings, textiles, etc.

Wh must d der to b efit fully from the Contractual Warranty:

As soon as any fault is detected, your vehicle fault and its consequences if you did not act Present your vehicle’s up-to-date must be presented to the authorised repairer immediately after the said fault was detected.Maintenance Record booklet, including the of the manufacturer for repair during normal Warranty Certificate in particular duly

You must also accept any invitation from an opening hours. The aim of this precaution is completed by the Dealership which sold approved repairer of the manufacturer to to ensure your safety and that of your the vehicle.have your vehicle repaired immediately.passengers as well as to prevent any

aggravation of the fault observed which could Have the vehicle maintained and serviced Non-compliance with these rules would in strict conformity with CITROËN’s result in more extensive repairs than thoserender you responsible for any consequence, instructions and is able to provide proof of direct or indirect, that might arise concerning Contractual Warranty does not cover the this (Maintenance Records, invoices, etc).the correct operation of your vehicle.

You rfeit efit of ntractual Warranty in the following cases:

If modifications or adaptions have been If your vehicle has been used in abnormal (If the odometer is replaced, the odometer carried out on your vehicle which are neither circumstances or in competition or if it has replacement form in the Maintenance Record provided for nor authorised by CITROËN or been overloaded, even for a short time. booklet must be completed by an approved which have been carried out without repairer of the CITROËN marque.)complying with the technical instructions If your vehicle’s odometer has been modified defined by the latter. or its actual mileage cannot be established with

certainty.The defect is due to negligence on the part of the user or failure to observe instructions shown in the handbook or Maintenance guide.

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In addition to the Contractual Warranty, CITROËN guarantees your vehicle against an bodywork paint and lacquer defects from the date of delivery shown on the Warranty Certificate in the Maintenance rd booklet ation of 3 years in the case of a private vehicle; the duration of the Contractual Warranty in the case of a utility vehicle.

What your Paintwork Warranty covers: What the Paintwork Warranty does not cover:

Damage to body paintwork or lacquer caused by the environment, The Paintwork Warranty covers the complete or partial retouching of such as atmospheric, chemical, animal or vegetable residues, sand, the paint or lacqu necessary to rectify a defect observed by CITROËN salt, projections of gravel or natural phenomena (hailstones, floods) or its representaand other external factors (whether or not the result of an accident).

The Paintwork Warranty applies subject to the express condition that Damage caused by negligence on the part of the user, late your vehicle has always been maintained in accordance with the schedulpresentation of the fault to be remedied or failure to observe the defined by CITROËN and that the repair of any damage has been carried manufacturer’s recommendations. Damage resulting from events not out in strict compliance with the manufacturer’s standards.covered under the Contractual Warranty. The consequences of repairs, conversions or modifications carried out by firms not approved by In order to continue to benefit from the CITROËN Paintwork Warranty, the manufacturer.you are obliged to have damage due to external causes repaired within

two months after its discovery, at your own expense.

CITROËN guarantees your vehicle against perf corrosion from the inside t he outside of the bodywork) from the date of delivery shown on the Warranty Certificate in the Maintenance Record booklet for a duration of: 12 he case of a private vehicle; 5 years in the case of a utility vehicle.

Wh Anti-Perforation ty covers:

The Anti-Perforation Warranty covers the The Anti-Perforation Warranty Maintenance repair or replacement of components cycle stipulates four periodic inspections, Please note that:acknowledged to be faulty by CITROËN or payable by the user, to be carried out without its representative, on which a perforation due fail 4 years after the date of commencement Any repairs to the bodywork (following an to corrosion appears. of the Anti-Perforation Warranty for private ccident, damage, etc.) must always be

cars or 2 years after this date for commercial ollowed by an inspection to be carried out The Anti-Perforation Warranty is applicable vehicles, and thereafter every 2 years for nder the same conditions.subject to the express condition that the all vehicles. During these inspections, after vehicle has at all times been repaired in washing the vehicle thoroughly if necessary, You are obliged to have damage due to

external causes repaired in compliance with strict accordance with the manufacturer’s the repairer will inspect its condition and he standards established by CITROËN within standards and that the client has had carried determine which interventions are required, wo months following the inspections, at your out in good time: if any, and those that may be covered by the

own expense. This repair will be recorded in CITROËN Anti-Perforation Warranty. the Maintenance Record booklet, specifying 1. Periodic servicing mentioned in the Deterioration due to external causes liable the company name of the repairer, the date “Maintenance Record booklet”. to provoke corrosion will be pointed out

f the repair, the mileage of the vehicle and 2. The Anti-Perforation Warranty and noted on the pages of the Maintenance he number of the paid invoice. Presentation inspections presented below. Record booklet provided for this purpose. f this Maintenance Record booklet, duly

3. Work to repair damage to the vehicle, Moreover, any interventions on the bodywork completed at the periodic inspections, will if any. (as a result of an accident, damage, etc.) be required for any claim under the CITROËN

must systematically be followed by an nti-perforation Warranty.inspection to be carried out under theconditions outlined above.

What the Anti-Perforation Warranty does not cove

The consequences of repairs, conversions or modifications Damage due to negligence on the part of the user or failure to carried out by firms not approved by the manufacturer.observe the manufacturer’s recommendations.

Corrosion resulting from the fitting of accessories not approved by the Damage resulting from events not covered under the manufacturer and/or installed contrary to the latter’s instructions. Contractual Warranty.

Bodywork conversions carried out on the vehicle, as well as tippers and The consequences of the destruction of antiperforation loading platforms in the case of a utility vehicle. protection products by an additional treatment not specified

in the Maintenance plan.Wheels and mechanical components that are not an integral part of the bodywork.

Additional one year of Warranty provided by UK Deal r vehicles sold and registered in the UK:

Conditions: he cost of any repairs covered by the additional Warranty and carried ut by a CITROËN Dealer in another country during an overseas visit will In addition to CITROËN’s Two Year Unlimited Mileage Warranty, vehicles

be reimbursed by your CITROËN Dealer in the UK.supplied by CITROËN UK Ltd and sold and registered in the UK by a CITROËN Dealer benefit from an additional one year of Warranty

CITROËN Assistance is not covered within this additional one year provided by your UK CITROËN Dealer. Warranty but is available from the CITROËN Dealer network at the time of purchase of the vehicle. Refer to the section entitled CITROËNThis Warranty is dependent upon the manufacturer’s recommended Assistance in the Warranty and Maintenance Record booklet.servicing being carried out at the time or distance intervals specified in

the CITROËN Warranty and Maintenance Record booklet, subject to the In all other respects, the conditions of the additional Warranty are vehicle being driven less than 60,000 miles since first registration.identical to those of the two year Warranty as described in the Warranty and Maintenance Record booklet provided with each vehicle.In the case of a change of ownership, subsequent owners will benefit

from the remaining period of Warranty, up to three years after the date on the Warranty Certificate, provided that the conditions of application have been followed by each of the owners.

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