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Zlaty Mihailova, Managing Partner Project SpaceAdviser to the Bulgarian Chamber of PEA
Not a fairy tale
Enormous work
A rough ride
A never-ending story
Share our experience
Not just the facts
The Analysis
Factors impacting IT develoment
State of Affairs 2004 Inefficient and non-performing system of
state enforcement judges - 128 Regional Courts, 250 EA- bad organization; no automation - poor working conditions of enforcement judges
Non-transparent and unpredictable enforcement process- lack of control & corruption practices
- low regard for the profession
Law on Private Enforcement Officers – adopted in May 2005 entered into force September 2005 Chamber of Private Enforcement Agents – November 2005
Secondary Legislation: Regulations on Archives, Competition, Insurance, Annual Reports – February 2006
Introducing Private Enforcement Officers – limited number of liberal professionals with District Court jurisdiction – 165+16
Preserving the state bailiffs – around 200 Same rules, same market New Civil Procedure Code – March 2008 Top 10 Reforms in the world (WB Doing
Business 2008)
Total Number of Cases
Collected Amounts (in mil. BGN) 2006-2010
Success rate: 2008 PEAs – 42%Competition improved the performance of
state bailiffs2006-June 2011 PEAs:Concluded 93 700 casesCollected 1.3 bln. BGN (EUR 660 mil)Employed more than 1000 peopleContributed to the state budget
Microsoft Platform - Value for money - Standard and easily upgradeable solution
WEB based solution - Application accessible via Internet - Database server
Security Constraints - Secured connection (SSL with Electronic Signature) - Located in a Data Centre – 24/7/365 surveillance,
physical protection, reliable infrastructure & internet connectivity
- Work-flows management tool - Easy Checks & Reports – searchable and
manageable database - Rich Database of individuals with address tracking - Automated generation of documents – summons,
attachment orders, etc. - Automated Invoice generation - Automated calculation of balance of the debt - Remote access to individual electronic records by
Inspectors- Reliable and up-to-date Statistics
The Money Factor
Unified System of Enforcement
The Generation Factor
Mixed membership
Unified system developed and introduced
Free training offered
Used by only 15 people
Doubt Fear Suspicion Impatience
Co-existing record-keeping IT systems
Government commitment Chamber strength
Electronic access to different registries
Public Sales Website
You cannot stop progress!
Debtor’s Registry – a platform assisting in the exchange of information and mentality shift
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Case management IT system Electronic access to government databases Public Sales Website Debtor’s Registry Electronic client access to files
