Download pdf - 2010 ALGIM NZ Local Government Website Survey

2010 | Web Symposium

Tell us more…2010 ALGIM Local Government Website Survey


2010 Website Survey

annual online survey 2 March – 16 April 2010 72 Councils participated use as a resource


2010 Website SurveyProvides snapshot of: how Councils manage their website software, reporting and search facilities functionality and online services top five tasks


2010 Website SurveyNew additions for 2010: website hosting – internal or external website strategy social media policy and usage block access to social networking sites


The results.


Website management

83% internally (60 Councils)

3% externally (2 Councils)

10% mix of both (14 Councils)


Website hosting

36% internally (26 Councils)

64% externally (46 Councils)


Content management

55% CMS third party (40)

24% CMS open source (17)

12% publish / author tool (9)


Content management systems

1. EpiServer2. SilverStripe3. Microsoft Office Sharepoint

Server (MOSS) & CMS


Website strategy

51% yes (37)

49% no (35)


Reporting packages1. Google Analytics2. SmarterStats3. DeepMetrix Live Stats4. Web Trends


Search engines

68% built-in (49)

25% third party (19)

2% mix of both (3)


Search engines

5% no search engine (4) Hauraki, Opotiki, South Taranaki &

Waitomo District Councils


Search software

1. Google – CSE or Mini

2. Others:Lucene, Mondo, SLI, Zoom


User testing

30% yes (23)

70% no (49)


Payments by credit card

42% yes (31)

58% no (41)


Top five tasks - 20101. Property and rates2. Job vacancies3. Cemeteries4. Environmental data5. Contact us

2009 RESULTS:1. Job vacancies2. Rates3. Council services4. Contact us5. Maps and

property


Mobile device version

7% yes (5)

93% no (67)


Social media1. Facebook (24)2. Twitter (18)3. YouTube (16)4. Flickr (7)5. Bebo (4)


Social media policy

17% yes (12)

83% no (60)


Block social websites

44% yes (32)

50% no (37)

6% don’t know (5)


Thank you.Report results now availableat registration desk or visit:

www.algim.org.nz