#SOSS
2014 State of Self-Service BI
Top 10 Insights
Alvin Wong
Product Marketing Manager
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#SOSS
Self-Service
2
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Empowering all business users with
self-service business intelligence.
3
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2014 State of Self-Service
400
4
218
Business UsersIT / BI Team /
Business Analyst
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1. How important is Self-Service BI?
5
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Self-Service BI is essentialBusiness and IT Agree
92%
6
96%
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2. Why is Self-Service BI important?
7
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Business Flexibility Drives Need for Self-Service BI
8
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Results in Efficiencies, Agility, and Competitiveness
9
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Self-Service Reduces the Load on ITFrees up IT for other essential tasks
10
37% Avg. reduction in
report requests
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3. What is the adoption of Self-Service BI?
11
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Adoption of Self-Service BIBoth access and usage can be expanded
22%
12
23%
39% x 56%Access Usage
46% x 51%Access Usage
Percentage of
business users
who have access
and use self-
service when
needed:
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Age-Old IT Problems Limit Adoption
13
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4. How are companies investing
in Self-Service BI?
14
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IT Plans to Invest in Self-Service BI
15
84% of IT organizations will invest in self-
service BI within the next two years
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Self-Service = Self-Purchase
16
24% of businesses have purchased BI tools
with minimal or no sign-off from IT
28% are likely to do so in the future
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5. Who is most in need?
17
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Unveiling the UnderservedSatisfaction level falls short of importance
18
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Industries and Departments Most in Need
19
Industry
Department
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6. What functionality is important?
20
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Capabilities Ranked by Importance
21
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7. What functionality needs to be improved?
22
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Business Demands Better Functionality
23
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Healthcare and Marketing Need Better Functionality
24
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8. How should Self-Service BI be deployed?
25
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Spreadsheets Everywhere
26
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Spreadsheets Frowned Upon by IT
27
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Access Preferences Diverge
28
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9. How wide is the gap between
Self-Service BI and production reporting?
29
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New Insights Must Find a Path to Standard Reports
30
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10. Big Data?
31
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Data Sources for Self-Service BI
32
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How aligned is the Business with IT?
33
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Preferences Diverge
34
+
AGREE
• Self-Service is essential
• Adoption is low
• Gaps exist between need and satisfaction
• Business need to create reports surprises IT;
IT expects consumption-focused needs
• Business prefers desktop applications;
IT prefers web applications
• Spreadsheets are de facto business tool;
IT frowns upon spreadsheets
DISAGREE
#SOSS
2014 State of Self-Service BI Report
• Importance of Self-Service BI
• Self-Service Capabilities
• Trends in Self-Service BI
35
http://learn.logianalytics.com/2014-state-self-service-bi-report
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Continuum of Self-Service Analytics
36
Interactive Reports
and Dashboards
Report and
Dashboard Authoring
Visual
Data Discovery
Querying and
Analysis
Data Analysis and
Dashboard
Personalization
Information Consumers Business Analysts
IT-Deployed Little-to-No IT
Managed Data AccessSelf-Directed Data
AccessDefined Data Access
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Logi Delivers on Self-Service Analytics
37
Interactive Reports
and Dashboards
Report and
Dashboard Authoring
Visual
Data Discovery
Querying and
Analysis
Data Analysis and
Dashboard
Personalization
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