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#SOSS 2014 State of Self-Service BI Top 10 Insights Alvin Wong Product Marketing Manager #SOSS

2014 State of Self-Service BI Report

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The 2014 State of Self-Service BI Report by Logi Analytics provides insights on how self-service impacts their business. Intended to make business users more self reliant and less dependent on their IT teams for data analysis, it explores the underlying need, the opportunities for improvement, and evolving trends for self-service business intelligence (BI). View the top ten insights.

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Page 1: 2014 State of Self-Service BI Report

#SOSS

2014 State of Self-Service BI

Top 10 Insights

Alvin Wong

Product Marketing Manager

#SOSS

Page 2: 2014 State of Self-Service BI Report

#SOSS

Self-Service

2

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#SOSS#SOSS

Empowering all business users with

self-service business intelligence.

3

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2014 State of Self-Service

400

4

218

Business UsersIT / BI Team /

Business Analyst

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#SOSS#SOSS

1. How important is Self-Service BI?

5

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Self-Service BI is essentialBusiness and IT Agree

92%

6

96%

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2. Why is Self-Service BI important?

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Business Flexibility Drives Need for Self-Service BI

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Results in Efficiencies, Agility, and Competitiveness

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Self-Service Reduces the Load on ITFrees up IT for other essential tasks

10

37% Avg. reduction in

report requests

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3. What is the adoption of Self-Service BI?

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Adoption of Self-Service BIBoth access and usage can be expanded

22%

12

23%

39% x 56%Access Usage

46% x 51%Access Usage

Percentage of

business users

who have access

and use self-

service when

needed:

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Age-Old IT Problems Limit Adoption

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4. How are companies investing

in Self-Service BI?

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IT Plans to Invest in Self-Service BI

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84% of IT organizations will invest in self-

service BI within the next two years

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Self-Service = Self-Purchase

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24% of businesses have purchased BI tools

with minimal or no sign-off from IT

28% are likely to do so in the future

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5. Who is most in need?

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Unveiling the UnderservedSatisfaction level falls short of importance

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Industries and Departments Most in Need

19

Industry

Department

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6. What functionality is important?

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Capabilities Ranked by Importance

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7. What functionality needs to be improved?

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Business Demands Better Functionality

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Healthcare and Marketing Need Better Functionality

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8. How should Self-Service BI be deployed?

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Spreadsheets Everywhere

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Spreadsheets Frowned Upon by IT

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Access Preferences Diverge

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9. How wide is the gap between

Self-Service BI and production reporting?

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New Insights Must Find a Path to Standard Reports

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10. Big Data?

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Data Sources for Self-Service BI

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How aligned is the Business with IT?

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Preferences Diverge

34

+

AGREE

• Self-Service is essential

• Adoption is low

• Gaps exist between need and satisfaction

• Business need to create reports surprises IT;

IT expects consumption-focused needs

• Business prefers desktop applications;

IT prefers web applications

• Spreadsheets are de facto business tool;

IT frowns upon spreadsheets

DISAGREE

Page 35: 2014 State of Self-Service BI Report

#SOSS

2014 State of Self-Service BI Report

• Importance of Self-Service BI

• Self-Service Capabilities

• Trends in Self-Service BI

35

http://learn.logianalytics.com/2014-state-self-service-bi-report

#SOSS

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Continuum of Self-Service Analytics

36

Interactive Reports

and Dashboards

Report and

Dashboard Authoring

Visual

Data Discovery

Querying and

Analysis

Data Analysis and

Dashboard

Personalization

Information Consumers Business Analysts

IT-Deployed Little-to-No IT

Managed Data AccessSelf-Directed Data

AccessDefined Data Access

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Logi Delivers on Self-Service Analytics

37

Interactive Reports

and Dashboards

Report and

Dashboard Authoring

Visual

Data Discovery

Querying and

Analysis

Data Analysis and

Dashboard

Personalization