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INTELECTUAL CAPITALISMat the end of the day, you bet on people, not on strategies. (Noel M Tichy, 2002)
Global competition:
Innovation
Resources
Risk
HR managers participate in developing strategies that ensure that human dimensions areconsidered( Mathis Robert and John Jackson p3)The design of formal systems in an organization to ensure the effective and efficient use of
human talent to accomplish the organizational goals.
The utilization of individuals to achieve organizational objectives.
1.HRM at the EXECUTIVE LEVEL
2.HRM as GENERALIST in multitasking
3.HRM as a SPECIALIST in one task
Humanmetrics
Complex, paradoxical, uncertain, unreliable, unpredictable, and irrationalValid
Reliable
Objective
Sensitive
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issues
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driversScripts
transactions
Ego states
Games
Injunctions
autonomy
TA
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injunctions
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"Many times in my life, I was placed in socialsituations that left me feeling so depleted
afterwards and I could not exactly grasp why this
was happening. When I read Games Peop le Play, I
started to un derstand how many p eople play these
games that end up making m e feel used and
hop eless. After a year or so, I also began real iz ing
that I play some of these games m yself. .. This is
wh en I real ly decided to c hange my l i fe. I began
l iv ing wi th a new awareness of the behaviors of no t
only others but my ow n as wel l! "
"A game is an ongoing series of complementary ulterior transactions progressing to a
well-defined, predictable outcome.
Descriptively, it is a recurring set of transactions... with a concealed motivation... or gimmick."
A reader
Games people play
Definition of game
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Definition of game
A game is a series of transactions that is complementary (reciprocal),
ulterior, and proceeds towards a predictable outcome.
Games are often characterized by a switch in roles of players towards the
end.
Games are usually played by Parent, Adult and Child ego states, andgames usually have a fixed number of players; however, an individual's
role can shift, and people can play multiple roles.
Berne identified dozens of games, noting that, regardless of when, where
or by whom they were played, each game tended towards very similar
structures in how many players or roles were involved, the rules of thegame, and the game's goals.
Each game has a payoff for those playing it, such as the aim of earning
sympathy, satisfaction, vindication, or some other emotion that usually
reinforces the life script.
The antithesis of a game, that is, the way to break it, lies in discoveringhow to deprive the actors of their payoff. Students of transactional
analysis have discovered that people who are accustomed to a game are
willing to play it even as a different "actor" from what they originally were.
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Game formula
Con + Gimmick= ResponsesSwitch -Payoff
Analysis of a game
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y g
One important aspect of a game is its number of players. Games may be two
handed, three handed, or many handed. Three other quantitative variables are
often useful to consider for games:
Flexibi l i ty : The abi l i ty of th e players to change the currency of the game (that is,
the too ls they use to p lay i t). In a f lexible game, players may sh i f t from wo rds, tomoney, to parts of the body.
Tenaci ty: The persistence with which p eople play and s t ick to their games and
their resistance to breaking i t .
Intensity: Easy games are games p layed in a relaxed way. Hard games are games
played in a tense and aggressive way.
Based on the degree of acceptabi l ity and po tent ial harm, games are classi f ied as:First Degree Games are soc ial ly accep table in the players' so cial circle.
Secon d Degree Games are games that the players would l ike to conceal , though
they may no t cause irreversible damage.
Third Degree Games are games that could lead to d rast ic harm to one or mo re of
the part ies concerned.
Games are also stud ied based on th eir :A im
Roles Social and Psycho logical
Paradigms
Dynamics
Advantages to players (Payoffs)
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Evaluating,
and decisionmaking
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communicationA. Models of communicationB. Kind:
a. Verbal
b. Non verbal communication
C. Communication and creativity research
INTERVIEWSvideo tapedDRAWINGS
RORSCHACH
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Bonding styles
STYLES
SAFE
UNSAFE
ANGRY T
ANGRY C
AMBIVALENT
RESCUING
MORBIDE
1 2 3 4 5 6 7 8 9 10
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Working
with
artists
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simple
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complex
Research
complex
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FDU research
1. 18 Personalities dimensions
2. Models of Change
3. General Model
4. M Model
5. Non verbal6. Verbal aspects
FDU Research
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Mandi 2006
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GENERAL COMMUNICATIONAL MODEL
Mandi, 2006
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CREATOLOGY
Constructs from
I. Magary-Beck
R. J. Sternberg
Scientific research of creativity
Basic perspective is from:
Psychology of personality and
clinical psychologyAdlerian psychoanalysis
Transactional Analysis
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FDU research
1. 18 Personalities dimensions
2. Models of Change
3. General Model4. M Model
5. Non verbal
6. Verbal aspects
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T. Mandi, 1995
The Belgrade M Model
theoretical model based on aM FACTOR
1. ABSENCEOF MOVEMENT
2. CONQUESTOF MOVEMENT
3. TENSION
4. FROZENMOVEMENT
5. EXTORTEDMOVEMENT
6.MALADAPTED MOVEMENT
7. CREATIVEMOVEMENTS OF THE SELF
8.VICARIOUS MOVEMENT9. INTEGRATEDMOVEMENT
10. SPIRITUALMOVEMENT
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METHODOLOGY
1. DAPDraw yourself version
2. Interviews3. Essay: My story
I am
The world is
My relationship to the world is
4. Rorschach as a stimulus for a story
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PARAMETERSA. Leaving the given boundary
( yes / no and how)
B. Personification
( low, average and high)
C. Progression in the service of the self:
symbolic leap(7 symbolical elaborations)
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examples
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2. tension 3.frozen
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7 ti 8 i i
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7. creative 8. vicarious
9 integrated 10 spiritual
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9. integrated 10. spiritual
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SAMPLES4133
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FDU
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Ad1.
PERSONIFICATION
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LOWquality:
dominant
identification with parents
and teachers
AVERAGEquality:
dominant identification
with soc. stereotypes
HIGHquality:
idiosyncratic integrations
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Disintegration
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SUGGESTED READINGS
1. Barnlund, D. C. In terpersonal Communicat ion: Surv ey and Studies. Boston:
Houg hto n Miff l in 1968
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Houg hto n Miff l in, 1968.
2. Chapanis, A. Men, Machines, and Models, American Psychologist, 16:113131,
1961.
3. Deutsch, K. On Communication Models in the Social Sciences, Public Opinion
Quarter ly, 16:356-380, 1952.4. Gerbner, G. Toward a General Model of Communication, Audio-Visual
Commun icatio n Review, 4:171-199, 1956.
5. Isaksen, Murd oc, Firest ien and Treff inger: Understand ing and Recog nizing
Creativi ty: The Emergence o f a New disc ipl ine. Ablex, New Jersey, 1993.
6. Kaplan, A. The Conduct of Inquiry: Methodology for B ehavioral Science. San
Francisc o: Chand ler, 1964.
7. Kaufm an J.C. and Sterberg R.J.: The Internation al Handboo k o f Creativi ty.
Cambr idg e University p ress, 2006.
8. Mandi T: Communicology-Psy cholo gy o f Commun icat ion , CLIO, Belgrad e, 2003.
8. Mandic T: Psycho only for us. Damnjanovi I sinovi, Beograd, 2008.
9. Mortesen David: Communicat ion: The Study o f Human Communicat ion. McGraw-
Hill, New York , 1972.
9. Lackman, R. The Model in Theory Construction, Psychological Review, 67:113 -129, 1960.
10. Sereno, K. K., and Morten sen, C. D. Foun dation s of Comm un icat ion Theory. New
York: Harper & Row, 1970
11. Tubbs and Mos s: Hum an Commun ication . McGraw-Hil l , New York 1994.
12. Watzlawic k, P., Beavin, J., and Jack son , D. Pragmatics o f Hum an
Comm unicat ion. New York: Norton , 1967.
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Case study
PT
128
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1. VIDEO TAPE
2. NTERVIEW (in)
3. QUESTIONNAIRAE
4. DAP
5. MMPI
6. RORSCHACH7. INTERVIEW (out)
8. CREATING A STRATEGY
9. PERSONAL TRAINING
10. FOLLOW UP
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E N F J
22 44 6 56
Teacher
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ENFJ PROFIL
KONFLIKT : ISTP senzorno logiki introvert (majstor)
DOPUNJAVANJE: ISTJ logiko senzorni introvert (inspektor)
SUPER EGO FUNKCIJA: ESTJ logiko senzorni ekstrovert(administrator)
KONTRAST: INFJ etiko intuitivni introvert (humanist)
KRITIKUJE: ISFP senzorno etiki introvert (posrednik)
VI KONTROLIETE: INTP intuitivno logiki introvert (kritiar)
OPSENA INFJ intuitivno etiki introvert (liriar)
SRODSTVO: ESFJ etiko senzorni ekstrovert (ivotoljubac) KOOPERACIJA: ENTJlogiko intuitivni ekstrovert (preduzetnik)
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CRTE LJUDSKE FIGURE
VELIINA mali nasmejani iaglia POZICIJA ekstroverija optimizam
VERTIKALNA OSA deli detalje
STABILNOST u organizaciji detalja
SNAGA PRITISKA srednja
SIMETRINOST prisutna KVALITET RADA brizljivo
NAGLAAVANJE akcije
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HY Pd Ma
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HY Pd Ma
Disimulativni profil
Emocionalnost (impulsivnost, potiskivanje, negacije, konverzije)
Ranjivost (niska frustraciona tolerancija, osetljivost na obacivanje) Etiki konstrukti (univerzalnost-relativnost)
Aktivna ag AHI index: Pd+MA=31
Pasivna ag: PAI index (Hy+100)(Pd +2Pa) = 93
IDEALNI/REALNI EGO
Uurbani ritam(misao, govor, emocije, akcija)
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RORCSHACH
G 1ostalo detalji u odnosu
D preovladavaju
S nema
Forma FC
Boja CF
N ahromatskine
K iznudjen
1. celina: deo 2 kupna detalja u odnosu,
veni konflikt
2. ivo- neivo: 2 ruke,nikad
3.perc. ljudi: deca, lepo, veza
4. Tt: vena opasnost, Pa
5. Realnost: pela izazov, dobro
6. Sex: kornjaa, greka
7. Mm: hrana
8. Emot. Sc.: Ljudski organizam
9. After: Uvek zemlja i prirodauvek
10.Celina: vena borba dobra i zlanema opustanja
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1. Savreno 2.greka 3.haos 4. depresija (- -)
2. Zadovoljava 2.nesporazum 3. nepristojnost 4. nevoljen (- +)
3. uri 2.anksiozan 3. uvredjen 4. oajan (- -)
DRIVERS
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STRATEGIJAd (hi i ih ij )
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S KIM KOMUNICIRAM ENFJ , Hy Pd Ma (histericna psihopatija)
OSNOVNI CILJ:Zrelost i altruizam
PODCILJEVI:
1. KONTROLA EMOCIJA
2.ODGOVORNOST
3.REVIZIJA KONSTRUKATA: EGO IDEALA i SUPER EGA, REALNOST
AMBICIJA
STRATEGIJA: KOMUNIKOLOKO UENJE
TAKTIKE: TA, NLP, ELEMENTI PSIHOANALIZE
TEHNIKE: INTERVJUI, VEZBE
PROVERA SA TIMOM: OK
PROVERA SA KLIJENTOM- NAGLO PREKINUO SARADNJU POSLE36 SATI RADA( SAMO SAMNOM) I NIKOG NIJE PLATIO
SAMO CE NAS TIMSKI RAD
SPASTI
SUGGESTED READINGS
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