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Investor Presentation
November 2010
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Forward looking statements – Important NoteThis presentation and the discussion that follows may contain “forward looking
” “ ” .
These forward looking statements, which may include statements relating to futureresults of operation, financial condition, business prospects, plans and objectives, are
, , , ,
directors and management of RCOM about the business, industry and markets in which
RCOM operates. These statements are not guarantees of future performance, and are, , ,
beyond RCOM’s control and difficult to predict, that could cause actual results,
performance or achievements to differ materially from those in the forward looking
statements. Such statements are not and should not be construed as a re resentation
as to future performance or achievements of RCOM. In particular, such statements
should not be regarded as a projection of future performance of RCOM. It should be
noted that the actual er ormance or achievements o RCOM ma var si ni icantl rom
Wireless | Infratel | Globalcom | Enterprise | Home 2 of 43
such statements.
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ntent
Reliance Communications – an integrated telco
Wireless
Globalcom
Enterprise
Home
Key takeaways
Wireless | Infratel | Globalcom | Enterprise | Home 3 of 43
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Reliance Communications
FY 2009 & FY 2010 ourney so ar….
3G
IDC
CDMA & GSM ServicesFY 2007 & FY 2008
EnterpriseGlobalcom•NGN
Mobile • World’sLargest N/W
Infratel
• 2L slots• Deepest backhaul
Globalcom
Mobile
Integration
Home
Growth
Enterprise
Foundation
Globalcom
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Evolution path towards a profitable integrated Telco
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Reliance Communications
#2 in India, #4 globally (single country), dual technologyWireless
Current position of our businesses
Globalcom Largest global private submarine cable network, blue-
chip global clients
Enterprise
One stop shop for all large corporates and SMBs forcommunications, networking and IT infrastructure needs
Infratel 200k+ slots, unique ability to provide space and
connectivity
Home Rapidly growing national DTH business, rich content
access
Wireless | Infratel | Globalcom | Enterprise | Home 5 of 43
Strong market presence in every business
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Reliance Communications
Address mass mobility market thru’ GSM with special focus on rural distribution
ra e y or ocuse an pro a e row
l e s s
Increased revenue from new service streams (share of VAS & In-roaming revenue)
Maximize revenues from existing assets of Towers, OFC & Ducts
W i r
t e l
Huge potential of value unlocking for Reliance Communication shareholders
Sign long term contracts with existing and new operators to provide pan-IndiaUSA
Canada
i
Germany
Italy
London
Saudi Arabia
i
Austria
Japan
RussiaSpain
Belgium
France
Switzerlandd
Netherland
USA
Canada
i
Germany
l
UK
Austria
Russia
Belgium
France Switzerland
Netherland
c o m
I n f r a
Ramp up Managed Services business; Complete NGN Mediterranean and continue tomaintain leadership in the Carriers Carrier market
Increasin IDC ca acit and launchin new hi h mar in roduct service lines
Australia
Pakistan
Sri Lanka
China
Hong Kong
Bangladesh
Nigeria
South Africa
South KoreaNew Zealand
UAEBahrain
Qatar
Oman
Taiwan
MalaysiaSudan
Australia
Pakistan
Sri Lanka
China
Hong KongBangladesh
Nigeria
South Africa
Italy
South Korea
NewZealand
UAESaudi Arabia
Bahrain
Qatar
Oman
Japan
Taiwan
Malaysia
Spain
Sudan
India
G l o b a l
i s e
Expanding Managed Services portfolio for higher share of customer’s wallet and toincrease stickiness of our products
Aggressive acquisitions to build the subscriber base for long-term revenue
E n t e r p
r
e
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Rigorous program management framework for capex and opex cost efficiencies, esp.Set-top box and Content H
o m
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Reliance Communications : Recent initiatives
cense n c rc es; an- n a a a ea ers p
Won 13 circles with a spend of Rs.8,585cr
Geographical mix of top 3 metros, 4
“B” circles & 6 “C” circles
Marginal capex for 3G upgrade on
our EDGE GSM network
2G + 3G Circles
Delhi & Mumbai
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Nationwide EVDO/ 3G footprint
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Reliance Communications : Recent initiatives
-
RCOM acquired DigiCable, India’s No. 1 Cable TV service provider
om ne en y compr s n an a e o e name
DigiCom”
Game changing move to usher Digital TV and ultra high speed broadband revolutionacross addressable universe of over 100 Mn. homes in India
Offering over 500 Digital quality and 100 HD channels; and ultra high speed
broadband access upto 100 Mbps speeds
Asia’s largest and world’s 5th largest Pay TV service provider
Reliance DigiCom to start with combined subscriber base of 11 million homes
Wireless | Infratel | Globalcom | Enterprise | Home 8 of 43
, ,
share of pay TV homes
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Reliance Communications : Recent initiatives
Reliance DigiCom – Market position (India & Globally)
Rank PlayersSubscriberBase Mn
Rank PlayersSubscriberBase (Mn)
1 Reliance + Digi 11
1 Comcast 24
2 DirecTV 19un +
3 Hathway 8
Dish TV +
3 Dish Network 14
4 Time Warner 14
WWIL
5 DEN 75 Reliance + Digi 11
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Note : Market position, post acquisition.
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Reliance Communications
Key Financial Parameters (Rs. Mn)
Financial Highlights
Revenue EBITDA Net Profit
54,011
60,449
46,550
57,208
81,989
93,050
78,205
144,683
190,678
229,485221,323
4,438
31,637
24,762
107,664
FY06 FY07 FY08 FY09 FY10FY06 FY07 FY08 FY09 FY10FY06 FY07 FY08 FY09 FY10
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Consistent & substantial increase in profitability
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Reliance Communications
ost management o revenue …
Margins 34.1% 31.5% 31.9% 32.4%
Network expenses
- Increase in network cost due to
expansion of coverage & GSM
launch29.9%
25.6% 27.2%80%
90%
100%
- Opex of other new businesses like
DTH, Vanco, etc
SG&A expensesFocused marketing & various cost
16.5% 14.6%
.
50%
60%
70%
Ta R
- Focused marketing & various cost
control measures
Staff cost6.9% 6.7%6.9% 7.0%
11.8%.
20%
30%
40%
% oT
-MTC reduction
- Expansion of fiber optic assets &
increase in PoIs
15.7%17.6% . .
0%
10%
3Q FY10 4Q FY10 1Q FY11 2Q FY11
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…inspite of launch of multiple new businesses
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Wireless Business
Industry outlook : India’s growing mobile market
Industry Subscriber Net Additions Customer Market Share (September, 2010)
1718
176.8%
17.1%
4.4% Aircel4.4%
682 Mn
Others
1819 20
1920
1617
18
451Mn
21.3% AirtelVodafone
1515
17
10.6%
10.9%11.6%
17.2%
RelianceBSNL
682 Mn wireless subscribers at the end of September 2010
Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep TATA Idea
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India, the world’s fastest growing market, has fifteen service providers
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Wireless Business
Operators
Hyper competition - Number of players increased from 7 to 15 in last one year
Price Wars
Multiple product offerings with innovation on price and tariff cuts only
Call Rates
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2007 2010
Intense Price cuts reduced the call rate from Rs.2/- in 2007 to just 1p in 2010
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Wireless Business
Dual technology advantage1
Data leader (HSD / EVDO)2
100 Million+ customer base3
3G License winner in 13 circles
(All 900 Mhz circles covered)4
Integrated Telco with segmented play5
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All this with only 7 years of existence in industry as compared to 15+
years for competition
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Wireless Business
24,000
Towns
overage
600,000 Villages
Voice Data VAS
CDMA GSM
Wireless | Infratel | Globalcom | Enterprise | Home 17 of 43
Seamless coverage wherever you go
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Wireless Business
Mobility
ustomer o ce
117 millionHappy customers
Wireless Data
Market leadershipin all segments
Fixed Wireless
**CDMA
PCO
Wireless | Infratel | Globalcom | Enterprise | Home 18 of 43
… shall replicate success with nationwide GSM service
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Wireless Business
Competitive differentiation
.
Mbps in India’s top 84 cities
Seamless handover & connectivity through CDMA
1X in over 24K towns and 6 lakh villages covering
90% of the Indian population
Wide reach compared to limited reach of wireline
networks- Broadband coverage expansion the wireless way
ARPUs are 3-4 times higher than the voice usage
Increased capacity utilization in CDMA network
Easy availability & instant activation withinminutes compared to few weeks or even months in
case of wired broadband
Wireless | Infratel | Globalcom | Enterprise | Home 19 of 43
Fastest internet connectivity under wireless platform
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Wireless Business
Group Talk Simply MusicTune Maker Nokia Life Tools
Bubbly (voice twitter)
Mobile NetHandsets ISD Packs
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Wireless Business
Distribution & Reach
World-class design , fit out & ambience
a , exc us ve re a s owrooms on
High streets/Malls
High quality reach & national footprint
through 5,000 distributors & 1.2
million retailers
,
force to cater to customers at their
premises
Dimensioned to handle over 35 mnsales transactions annually
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One of the largest retail distribution network in the industry
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Wireless Business
12 545
nanc a er ormanceRevenue (Rs. Mn) EBITDA (Rs. Mn)
11,815 , ,
4,000
8,000
12,000, , , ,
20,000
40,000
0
3QFY10 4QFY10 1QFY11 2QFY11
0
3QFY10 4QFY10 1QFY11 2QFY11
EBITDA Margin
31.2% 28.9% 29.1%40%
60%
80%
.
0%
20%
3QFY10 4QFY10 1QFY11 2QFY11
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Short term impact due to competitive intensity and tariff rebalancing
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Wireless Business
evenue er nute tren2Q‘10 3Q‘10 4Q‘10 1Q'11 2Q'11
Changeover last 5 Qtrs.
. . . . . - .
Player 2 0.56 0.51 0.47 0.44 0.42 -25.0%
. . . . . - .
0.55
0.60
Revenue Per Minute (Rs.)
0.45
0.50
0.40
2QFY10 3QFY10 4QFY10 1QFY11 2QFY11
RCOM Player 1 Player 2
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RCOM, the only operator which has held on to the RPM over last 3 quarters
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ntent
Reliance Communications – an integrated telco
Enterprise
Home
Wireless
Globalcom
Key takeaways
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Globalcom Business
Business Overview
Data Voice NLD WiMAX
Access Provider in the US
Among Top 5 EnterpriseSolution provider in US
calling India from theU.S.
# 1 Carrier’s carrier for
Infrastructure andBandwidth servicesprovider in India
to deliver end to endbroadband onWiMAX
# 1 Carrier Bandwidthservice provider
India
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Unique play on the exponential growth of digital application and
content distribution spanning developed and emerging markets
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Globalcom Business
Business OverviewWe are more than… Who we are…
Global service delivery provider of internet,
data and rich media on an all IP-enablednetwork
Just a cable network developer
Just a wholesale bandwidth provider Higher Revenue from Enterprise; Over 1,500
Enterprise customers
Just an India focused company Established customer relationships spanning
developed & emerging markets, includingChina, Asia, Middle East
Strong revenue and EBITDA momentum,scalable low cost base, expansion financedfrom cashflows and customer commitments
Just an “emerging carrier”
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Strong franchise, uniquely positioned for profitable growth
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Globalcom Business
e wor reac Over 277,000 RKms of optic fiber cable with landing points in 30 countries
Managing over 60,000 customer sites in 160 countries through 700 carrier partners
FEA FA-1 FNAL FALCON Hawk
Wireless | Infratel | Globalcom | Enterprise | Home 27 of 43
Network connecting over 85% of the world’s population
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Globalcom Business
verse an ex ens ve cus omer ase Over 200 wholesale customers based on strong
long term relationships with over 70% repeatorders
Particularly strong in China, Asia, the Middle East
and India.
Amon To 5 Mana ed Network Service roviders
Enterprise
(Gartner 2008) with over 200 corporate customers;
Among Top 6 Global Ethernet Service providers(Vertical Systems 2009) with over 1,200customers;
# 1 or # 2 service provider to world’s topexchanges including CME, NYSE, NASDAQ.
Over 2.5 million retail customers in 15 countries
Retailincluding U.S, Canada, U.K., Australia, NewZealand, Hong Kong, Singapore, Malaysia, France,Canada, Spain, Belgium, Netherlands, Austria andIndia
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Over 1,500 enterprise and 2.5 million retail customer base outside India
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Globalcom Business
4,19425,000
nanc a er ormanceRevenue (Rs. Mn) EBITDA (Rs. Mn)
3,5553,317 3,393
2,000
4,000, ,
18,137 18,391
10,000
15,000
20,000
0
3QFY10 4QFY10 1QFY11 2QFY11
0
5,
3QFY10 4QFY10 1QFY11 2QFY11
EBITDA Margin
20%
30%
40%
.17.5%
18.3% 18.4%
0%
10%
3QFY10 4QFY10 1QFY11 2QFY11
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Short term margin pressure; due to macro global environment
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ntent
Reliance Communications – an integrated telco
Wireless
Globalcom
Enterprise
Home
Key takeaways
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Enterprise Business
Market leadership
Largest share in the MPLS-VPN market
Market leader in Data Centers – More than 50% market share
Our customer portfolio
850 of top 1000 Enterprises in India
10,000+ Small & Medium Businesses (SMBs)1.48 Mn. Access lines
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India’s leading provider of enterprise services
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Enterprise Business
Nine data centres with level 3+ accreditation –
IDC: Largest in India with >50% market share
,
Hosting >20,000 systems and >1400 terabyteof information
Geographic redundancy
Wide & complex application hosted- Core Banking, ATM/ Internet Banking
- Complex ERP/ SAP Applications
- Complex Intranet/ Customized Apps.
-
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Expanding capacity to cater to fast growing demand
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Enterprise Business
FMCG Segment Services Segment Telecom Operators
,
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Winning >50% of new business generated in the segment
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Enterprise Business
2,7552 526
3,0007,045 6,798 6 763
8,000
nanc a er ormanceRevenue (Rs. Mn) EBITDA (Rs. Mn)
, ,
1,000
2,000
,
2,000
4,000
6,000
0
3QFY10 4QFY10 1QFY11 2QFY11
0
3QFY10 4QFY10 1QFY11 2QFY11
EBITDA Margin
39.1% 37.2% 36.6% 37.5%40%
60%
0%
20%
3QFY10 4QFY10 1QFY11 2QFY11
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Steady business with strong margins
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ntent
Reliance Communications – an integrated telco
Wireless
Globalcom
Enterprise
Home
Key takeaways
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Home Business
Indian Cable & Satellite Market
18160
180
33
26
22
120
140
98
105
108
11047
41
80
100Cable Dark
C&S
DTH
70
83
90
40
60
Source : Industr Estimates
2 512
21 28
37
0
2007 2008 2009 2010 2011E 2012E 2013E
Wireless | Infratel | Globalcom | Enterprise | Home 37 of 43
DTH penetration at 14% of TV homes; gaining momentum
H B i
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Home Business
Pioneerin HD ex erience in India
e ance g
Pioneering DVR – “Watch when youwant”
Ke service di erentiators
- More channel choice
- Pure Digital viewing
-
- Easy program guide
- Quick channel select
-
iCricket, iCooking, etc)- Superior MPEG 4 technology
Wireless | Infratel | Globalcom | Enterprise | Home 38 of 43
Digital viewing experience will create revolution in TV entertainment platforms
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H B i
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Home Business
Reach and service
e ars o rowtContent
200+ channels
32 exclusive movie channelsin English, Hindi and other
6,500 towns
2,000+ exclusive Relianceretail stores
Interactive features – Games,News, Cricket, Stocks,
Astrology, Cooking
24x7, 11 languagecustomer service
Experience
High-definition channels
Technology
MPEG 4 Digital Picture
Digital Sound
High-definition DVR box Next generation easy-to-
use guide
Wireless | Infratel | Globalcom | Enterprise | Home 40 of 43
Most advanced mini guide
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ntent
Reliance Communications – an integrated telco
Wireless
Globalcom
Enterprise
Home
Key takeaways
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Looking ahead
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Looking ahead
Drivers Impact
Drivers for future growth and shareholder value
Increase revenuegenerating ability
Financials at inflection point as GSM momentum
scales up
Large pipeline ofuntapped business to
support growth
future growth; massive opportunity in newersegments including DTH and expansion of
Enterprise/IDC
Operationalleverage improves margin &
profitability
Potential for unlocking shareholder value atsubsidiary level (Infratel, Globalcom, DTH)
Potential of unlockingshareholders value
Acquisition of DigiCable creates leadershipposition in Indian Pay TV market
Wireless | Infratel | Globalcom | Enterprise | Home 42 of 43
Further integration of Telecom, Media and IT will be levers of future growth