- 1.
- 2.
- 3. User ResearchDesignContentStrategyUserTest
- 4.
- 5. Explore needsand thoughtsFocus
GroupsUnderstandworkflowIdentify usecasesObserve
naturalbehaviorContextual ResearchUnderstandcontextIdentify
usergoals
- 6.
- 7.
- 8.
- 9.
- 10.
- 11.
- 12.
- 13. PlanningContent OwnerUser ExperienceContent SourceContent
OwnerDesign & PublishContent OwnerUser ExperienceWeb
DevelopmentWeb Steering CommitteeStrategic CommunicationWeb
Development
- 14.
- 15.
- 16.
- 17.
- 18.