Transcript
Page 1: Be Better - Social media ideas for the tourism industry

Be better

Stephen Collins

Social media ideas for the tourism industry

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Hyperconnected

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This is your lunch

http://www.flickr.com/photos/bcveen/88854431/

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Someone else is already eating it...

http://www.flickr.com/photos/theloushe/4661472146/

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•Better reviews

Better eventsBetter food

Better roomsBetter information

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My people are everywhere

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I trust them

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Do they trust you?

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Where are you in all this?

Image © New York Times, by Peter Cho

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Be the signal

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It’s not that hard

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Participation

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‣ Two years full house

‣ Sold out in 30 minutes in 2011

‣ 30% from outside Canberra (including internationals)

‣ Average 3 days visit

‣ Age 10-80 in 2011

‣ Skew tertiary educated and income >$80K

‣ Moving to The Playhouse in 2012

‣ Expecting 600 in 2012

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Marketing spend?

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0

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Just one example - Kempinski Doha

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Step through