BODY LANGUAGE Clues to unspoken intention or feeling
through physical behaviour. Behaviours may include tonality,
physiology, gestures and facial expressions.
Albert Mehrabian :-7% verbal, 38% vocal, 55% non-verbal.
Head Movements
EYES
POSTURE
OPEN AND CLOSED BODY LANGUAGE
MIRRORING
ARM GESTURES
HANDSHAKE
LEG GESTURES
FEET POINTING
GROUP GESTURES
TERRITORIAL OWNERSHIP
PUTTING IT ALL TOGETHER