Transcript
Page 1: Clare McGinness, Northern Health - What Does the Patient Need?
Page 2: Clare McGinness, Northern Health - What Does the Patient Need?
Page 3: Clare McGinness, Northern Health - What Does the Patient Need?

Perfection

Page 4: Clare McGinness, Northern Health - What Does the Patient Need?
Page 5: Clare McGinness, Northern Health - What Does the Patient Need?

R!

Right People, Right Skills, Right Time = Right Care!

Page 6: Clare McGinness, Northern Health - What Does the Patient Need?

We come to work to give our best!

Page 7: Clare McGinness, Northern Health - What Does the Patient Need?

before we start!

Page 8: Clare McGinness, Northern Health - What Does the Patient Need?

I am an executive!

Page 9: Clare McGinness, Northern Health - What Does the Patient Need?

so little time!

Page 10: Clare McGinness, Northern Health - What Does the Patient Need?

It’s unattainable!

It’ s unattainable

Page 11: Clare McGinness, Northern Health - What Does the Patient Need?

a!

Hitting the Target - Missing the Point!

Page 12: Clare McGinness, Northern Health - What Does the Patient Need?

43% Burnout rate!

Page 13: Clare McGinness, Northern Health - What Does the Patient Need?
Page 14: Clare McGinness, Northern Health - What Does the Patient Need?

Disorganised and chaotic

Page 15: Clare McGinness, Northern Health - What Does the Patient Need?

Rework and Duplication

Rework and Duplication

Page 16: Clare McGinness, Northern Health - What Does the Patient Need?

Teamwork means losing our identity���

Page 17: Clare McGinness, Northern Health - What Does the Patient Need?

Perfection Harmonising���Purposeful Integrating

Connected Reworking !Disjointed Exhausting !

Chaos Leaving !

Page 18: Clare McGinness, Northern Health - What Does the Patient Need?

Contrast frame!

Today Right People, Right Skills, Right Care

Multiple Assessments Cumulative Assessment

Multiple Plans (AH, Nursing, Medical) Integrated and Agreed Patient Plan

Patient Confused – So many health Professionals

Patient Knows what to expect

Not tracking individual plans - errors Patient gets what is needed

Rework, Errors, Waste Right People Right Skills Right Care

Page 19: Clare McGinness, Northern Health - What Does the Patient Need?

Right Care

Patient Needs

Patient Plan

Right People

Review

Public Expectation!

Patient

Expectation!

Leadership !

Page 20: Clare McGinness, Northern Health - What Does the Patient Need?

What the patient needs

the patient gets

1.!

Page 21: Clare McGinness, Northern Health - What Does the Patient Need?

One Patient Plan!

Page 22: Clare McGinness, Northern Health - What Does the Patient Need?

Louis and the paper

Page 23: Clare McGinness, Northern Health - What Does the Patient Need?

Right People Right Time Right Care!

2.!

Page 24: Clare McGinness, Northern Health - What Does the Patient Need?

Patient’s Day from their eyes!

Page 25: Clare McGinness, Northern Health - What Does the Patient Need?

Right people right time

5 Day plan!Plan!NUM!

ANUM! Day plan!

RN! Shift plan!

Hourly plan!EN!

AIN!Half hourly plan!

Page 26: Clare McGinness, Northern Health - What Does the Patient Need?
Page 27: Clare McGinness, Northern Health - What Does the Patient Need?

Skill Matches the Task!

3.!

Page 28: Clare McGinness, Northern Health - What Does the Patient Need?

Patient

Who

What When

Page 29: Clare McGinness, Northern Health - What Does the Patient Need?
Page 30: Clare McGinness, Northern Health - What Does the Patient Need?

Perfection

Page 31: Clare McGinness, Northern Health - What Does the Patient Need?

questions?!


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