© JUDY REES 2017

Clean Language

For Agile Practitioners

RESULTS

• "A huge part of our job is about communication,

collaboration and creating trust and safety. However

what I typically see is huge amounts of expectation,

assumption and judgment.

• “Clean Language takes that away and replaces it

with curiosity. That's when change can finally

happen." Irene Kuhn, Agile Coach, Germany

© JUDY REES 2017

BOOSTING TEAMS

• Fast-track learning for Agile practitioners

• Some coaching and facilitation experience is needed

• Suitable for Agile coaches, scrum masters, product owners etc

• Supplements existing skills, tools and ceremonies

• Learners can share with teams immediately for maximum benefit

© JUDY REES 2017

LEARNING

• Harvest knowledge with greater clarity, depth and context

• Uncover information, ideas and needs people don’t realise that they have

• Improve your listening, focus and presence so that people feel more

understood by you

• Develop stronger relationships, including across traditionally-challenging

boundaries

• Grow more effective feedback habits to make learning and development

inevitable

• Concentrate attention on what really matters, making communication

more efficient

© JUDY REES 2017

ENGAGING PEOPLE

• People aren’t brains in jars! Effective thinking and communication involves

the head, heart and gut

• Our process is designed to get participants fully engaged from the start

• We ensure everyone knows what’s in it for them to contribute, and plays

an active part in co-creating results

• The planned programme is designed to flex in response to the needs of

the group

© JUDY REES 2017

THE METAPHOR EFFECT

• Our underpinning framework, Clean Language, uses metaphor –

the atom of thought – to spark powerful conversations

• A deceptively simple ice-breaker provides the raw material for

profound exploration of team dynamics and for context-specific

communication skills development

• We ask: “When you are working at your best, you are like…

what?”

• Participants discover their similarities and differences, and find

ways to support each others’ unique working styles

© JUDY REES 2017

TYPICAL PROCESS

• Six 90-minute weekly video sessions

• Three to 12 people per group

• Everyone needs their own device with a

webcam and headset, plus a quiet place to

call from

• Working online helps distributed teams to

master online communication

• Time between sessions helps to embed

learning in practical reality

• Also available as a two-day in-person

workshop for up to 20 participants

© JUDY REES 2017

SIX 90-MINUTE SESSIONS

1. Sparking curiosity: Working at your

best

2. Hidden depths: beyond the hall of

mirrors

3. Feedback without fireworks

4. Contempt, conflict and connection

5. Ideas and innovation in meetings

6. Clean keys to inevitable learning

© JUDY REES 2017

90-MINUTE SESSION DETAILS

1. Sparking curiosity: Working at your best

• Discovering new aspects of your colleagues’ style through metaphor

2. Hidden depths: beyond the hall of mirrors

• How to direct attention to respectfully and safely find out what’s really going on,

by using effective listening and precision questions

3. Feedback without fireworks

• Learn and practice a process which makes giving and receiving feedback truly

“non-violent”, so that everyone gets it

© JUDY REES 2017

90-MINUTE SESSION DETAILS

4. Contempt, conflict and connection

• Understand the root causes of misunderstandings, mistakes and disputes, so

that new ways forward can be found. Safely enable greater transparency within

the team

5. Ideas and innovation in meetings

• Discover the shape of your most successful creative, collaborative meetings,

and learn how best to generate that (online or in-person)

6. Clean keys to inevitable learning

• Incorporating Clean communication principles into the team’s everyday work

© JUDY REES 2017

RESULTS

© JUDY REES 2017

BACKGROUND READING

• Your Clean Language Questions Answered by Judy Rees

• Clean Language: Revealing Metaphors and Opening Minds by Wendy

Sullivan and Judy Rees

• From Contempt To Curiosity by Caitlin Walker

© JUDY REES 2017

TAKE ACTION

• To book an exploratory call, contact Judy Rees

• judy@judyrees.co.uk

• +447979 495509

© JUDY REES 2017