Transcript
Page 1: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

#CNX14

CPA, CPC, CP…What?!The Non-Marketer’s Guide to Marketing

Matt Byrd

Senior Marketing Manager, Litmus

@mparkerbyrd

Page 2: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

How I came to <3 email

Page 3: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 4: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 5: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 6: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 7: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

My career path

Page 8: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Nobody wants to be a digital marketer

Page 9: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

What kids want to be when they grow up

• Police officer – 16%• Zookeeper – 14%• Firefighter – 13%• Doctor – 10%• “I don’t want to work” – 6%• Digital marketer – 0%

Page 10: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

MarketingComputer ScienceVisual Communication

CommunicationGraphic DesignAdvertisingArtBusinessMultimedia Production

Digital Art

Chemical Engineering

FinanceAnthropology

GermanViolin PerformanceArchitecture

TheaterBroadcast

BiologyJournalism

Criminal JusticeMicrobiologyPolitical ScienceEconomics

ClassicsSecretarial Training

MusicIT

PsychologyFilm

The backgrounds of digital marketers

Page 11: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

MarketingComputer ScienceVisual Communication

CommunicationGraphic DesignAdvertisingArtBusinessMultimedia Production

Digital Art

Chemical Engineering

FinanceAnthropology

GermanViolin PerformanceArchitecture

TheaterBroadcast

BiologyJournalism

Criminal JusticeMicrobiologyPolitical ScienceEconomics

ClassicsSecretarial Training

MusicIT

PsychologyFilm

53% of digital marketers have had no relevant, formal training.

The backgrounds of digital marketers

Page 12: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

“Email marketing is something I stumbled upon and kind of didn't expect to like it

as much as I do now.”Laura Manley

Email Marketing Team Lead

Page 13: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

“My first exposure to HTML was during a marketing internship. My boss gave me a ‘Teach Yourself HTML’ book and told me to ‘learn this.’”

Tommy GrimesEmail

Marketing Manager

Page 14: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

“There are still no real good courses. By the time something is a best practice, the course is still 3

years away from existing.” Dave Mossop

Manager, Interactive Marketing

Page 15: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Key takeaway:None of us know what we’re doing.

We’re figuring it out as we go.

…And you can too!

Page 16: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

What’s a digital marketer to do, then?

Page 17: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

To navigate the ever-changing digital landscape…

1 2 3

Focus on networking

Read, read, read

to stay current

Realize you know more than

you think

Page 18: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking

Page 19: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Twitter

It’s the water cooler of our industry.

Follow (and interact with):• Thought leaders• Other marketers• Conference hashtags • Marketing brands/vendors

Page 20: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Twitter

Not participating on Twitter at marketing

events =Skipping the reception at a wedding

Page 21: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 22: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 23: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Twitter

MARKETING/STRATEGY• @kyleplacy• @litmusapp• @exacttarget• @meladorri• @unmarketing• @chadswhite• @email_expert• @jkrohrs• @mparkerbyrd

Page 24: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Twitter

MARKETING/EMAIL DESIGN• @rodriguezcommaj• @KEVINgotbounce• @iamelliot• @becskr• @omgitsonlyalex• @yarcatt• @flcarneiro• @briangraves• @stylecampaign

Page 25: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Twitter

Always follow up with people you meet!

Page 26: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Real, living, breathing people

I am pretty introverted.

Talking to strangers is hard for me.

The worst things in the world are ice breakers.

Page 27: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

TEDCNTACC

CHEESY ICE BREAKERS.

I HATE THEM.

Page 28: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 29: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Page 30: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Networking: Real, living, breathing people

So let’s do one!

Page 31: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Read to stay current

Page 32: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

The first 15: Give yourself 15 minutes

Start each workday with 15 minutes of industry news and blogs.

Make it easy by using a newsreader, like Feedly

Page 33: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

A few must-reads

http://blog.exacttarget.com

http://www.litmus.com/blog

https://www.campaignmonitor.com/blog

http://www.clickz.com

http://blog.kissmetrics.com

http://www.growthhackers.com

Page 34: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

A few must-reads

http://www.marketingprofs.com

http://www.moz.com/blog

http://www.copyblogger.com/blog

http://www.unmarketing.com

http://www.searchengineland.com

Page 35: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Some books that shaped my thinking

YOUtility – Jay Baer

Data Smart – John Foreman

Audience – Jeff Rohrs

Lean Analytics – Alistair Croll and Benjamin Yoskovitz

Page 36: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

For basic technical skills…

You don’t need to be an HTML expert, but you should understand the fundamental concepts.

Page 37: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Understand a lot; specialize in a little

Page 38: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Pro tip: Bringing it all together!

If you particularly enjoy an author’s blog post or book,

tweet at them and let them know!

Page 39: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Realize you know more than you think

Page 40: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Be more concerned with qualities than specificknowledge

Page 41: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

scrappy

Page 42: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

goal-oriented

Page 43: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

daring

Page 44: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

curious

Page 45: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

a sponge

Page 46: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

on your toes

Page 47: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

but above all else…

Page 48: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

be

a human being

Page 49: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Think about people first.Everything else will follow.

Page 50: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Before we go…

Page 51: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Pro tip: Get the most out of conferences

You are here to get ideas and meet people.

Make sure you do both.

Page 52: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Pro tip: Get the most out of conferences

NewPeople

Short-term Wins

Long-termIdeas

Page 53: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

Take the after-session survey!

Take the Survey in the Connections 2014 Mobile App

Join the Conversation!

Prizes!

$50Starbuck

sGift Card Session speaker

@mparkerbyrd

#CNX14

Page 54: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

Questions?

Page 55: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd

CUSTOMER JOURNEY SHOWCASE

MARKETING THOUGHT LEADERS

EMAIL MARKETING PRODUCT STRATEGY& ROADMAP

PERSONAL TRANSFORMATION

& GROWTH

SOCIAL MARKETING MOBILE & WEB MARKETING

DEVELOPERS HANDS-ON TRAINING

INDUSTRY TRENDSETTERS

CREATIVITY & INNOVATION

SALESFORCE FOR MARKETERS

ROUNDTABLES

Page 56: #CNX14 - CPA, CPC, CP...What?! (The Non-Marketer’s Guide to Marketing)

Track: Personal Transformation & Growth

#CNX14

@mparkerbyrd