Collaborative Decision Making - CDMAndre Vermeulen 31 January 2014
Pre - CDM
Pre - CDM
Ops Centre
Baggage Control Centre
Security Control Room
IMCC
Parking Control Room
Fire & Rescue
MCC
Telephone
Fax
Radio
Telephone
Radio
Telephone
Radio
Telephone
Radio
Telephone
Radio
Telephone
Fax
Radio
Telephone
Fax
Radio
Telephone
Radio
Telephone
Radio
Telephone
Radio
Telephone
Fax
Radio
Telephone
Fax
Radio
Telephone
Fax
Radio
Post - CDM
Ops Centre
Baggage Control Centre
Security Control Room
IMCC
Parking Control Room
Fire & Rescue
MCC
• A common situational awareness
• Visibility to the same information
through a common platform
• Transparency of all performance
measures
CDM for the Industry
Principles for CDM to succeed
• Functional barriers within the airport community are
removed.
• Stakeholders adopt a shared responsibility for
achieving performance targets for punctuality, process
quality and continuous improvement.
• Stakeholders must learn to work collaboratively with
blame-free values (and avoid selfish behaviour).
Principles for CDM to succeed
Proven benefits of CDM
The Good News
The good news
Successful execution of FIFA SWC 2010®
12
Industry challenges going forward
The Aviation Industry as a whole have
fallen behind on targets
The Aviation Industry as a whole have
fallen behind on targets
The Aviation Industry should “move on”
Proposed solution
Proposed solution
• Commitment from all stakeholders – it must be an airport community initiative
• Commitment at CEO level from all stakeholders
• Good quality information
• Information has to be real-time
• Must manage events and the impact of events
• Reporting of history to entire community
• Each entity should drive out inefficiencies in its own environment
• MOVE AWAY FROM BLAME CULTURE
Thank You