Creating New Manager
Training Programs (Online)
Certificate Program
Prioritizing Learning Needs
Summarize needs analysis
Identify learning needs
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Possible Metrics
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Possible Metrics
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Sales figures
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Customer satisfaction surveys
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Waste
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Exit interview data
Business Drivers
Business Drivers
Financial Impact
Cost reduction
Increased revenue
Impact on Customers
Satisfaction
New business
Impact on Operations
Cycle times
Compliance and controls
Impact on Employees
Attract/retain
Improve capabilities
Possible Metrics
Exit interview data
WasteCustomer satisfaction surveys
Sales figures