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Page 1: Digital marketing research 2012 in Hong Kong(by Hester lam)

Online & mobile

advertising Web

Social Media

SEO/SEM/ blogger

Mobile Apps

Mobile site

Research of

Digital Marketing

in Hong Kong 2012 Prepared by Hester Lam

Page 2: Digital marketing research 2012 in Hong Kong(by Hester lam)

∗ Mobile site > website

∗ M-commerce and mobile application is the new trends

∗ Social networking becomes more and more important

HK digital marketing trends

Page 3: Digital marketing research 2012 in Hong Kong(by Hester lam)

Objectives of digital marketing

1. Corporate image / Brand/ Product awareness or recalls

2. New product launch / Product/ Sales promotion

3. Generate leads and inquiry

4. Call for actions for pre-order or workshop registration, make sales

5. Drive traffic to physical shops / web / mobile sites or download apps

6. Build online community (i.e. potential consumer), +ve iWOM and customer engagement

7. Customer acquisition / build new database

8. Customer re-activation, renew database

9. Rewards and loyalty programs

10. Research

Page 4: Digital marketing research 2012 in Hong Kong(by Hester lam)

Digital marketing mixes / tools

Online & mobile

advertising

Web Content

marketing / eCommerce

eBranding

Acquisition Campaign /

eCRM

Social Media

iWOM

Mobile site / Apps

SEO/SEM/ blogger / affiliate

Page 5: Digital marketing research 2012 in Hong Kong(by Hester lam)

∗ Cross-platform advertising improve brand campaign performance

∗ Extended online exposure achieves strong lift in brand performance metrics

∗ Long-form online video content achieves higher engagement levels

∗ Digital trumps traditional media for ROI

Nielsen online survey find that….

Source: www.nielsen.com

Page 6: Digital marketing research 2012 in Hong Kong(by Hester lam)

Digtal media gets highest ROI

Page 7: Digital marketing research 2012 in Hong Kong(by Hester lam)

Online Video ads gets higher performance via TVC

Page 8: Digital marketing research 2012 in Hong Kong(by Hester lam)

• HK is one of the highest mobile penetration rates in the world.

• In Dec. 2011, mobile service subscribers was boosted to 14.9 million.

• 7.4 million were 3G/3.5G service customers, which can access to Internet via mobile devices.

(source: http://www.ofca.gov.hk)

Hong Kong Factsheet

Mobile

Space is

powerful

Page 9: Digital marketing research 2012 in Hong Kong(by Hester lam)

Hong Kong Factsheet

Page 10: Digital marketing research 2012 in Hong Kong(by Hester lam)

Hong Kong Factsheet

Page 11: Digital marketing research 2012 in Hong Kong(by Hester lam)

Mobile Apps

∗ According to study, 6 in 10 HK people use smartphones.

∗ In HK market, Samsung & Apple are the major suppliers of the smartphones, occupied over 70% of the market share.

∗ Each smartphone users download 6 apps on average, most free app domains.

App download by mobile devices

Page 12: Digital marketing research 2012 in Hong Kong(by Hester lam)

Source: hotmob, 2012

Mobile advertising

5 Top advertisers in HK

1. Fast Food Chains

2. Banks

3. Cosmetic brands

4. Telecom

5. FMCG

Page 13: Digital marketing research 2012 in Hong Kong(by Hester lam)

Major Mobile ads agency

Page 14: Digital marketing research 2012 in Hong Kong(by Hester lam)

Social Media

Page 15: Digital marketing research 2012 in Hong Kong(by Hester lam)

Marketing revolutions starts now…..

What the marketer should consider now…

• Recognize the important of digital marketing, online & mobile advertising;

• Social media, web, mobile ads/apps should be one of your marketing mix;

• Increase the portion of mobile in your marketing strategy & budget…..

~End ~

Explore more about digital marketing in Hong Kong, You can add me at hk.linkedin.com/in/hesterlam for Further discussion ☺


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