Finance Transformation: Finance Transformation:
E di G l f R d d C &E di G l f R d d C &Exceeding Goals for Reduced Cost & Exceeding Goals for Reduced Cost & EfficiencyEfficiency
Dr Ido SchechterDr Ido SchechterDr. Ido SchechterDr. Ido Schechter
CEO, Top Image SystemsCEO, Top Image Systems
TIS Profile
Market Leader in end‐to‐end Intelligent Document Recognition (IDR) solutions to automate Document and g ( )Business Processes
19 years in the information management business
Listed on NASDAQ since 1996 (TISA)
Offices in Israel, Europe, America and Asia Pacific:– Singapore Hong Kong Shanghai Japan Australia– Singapore, Hong Kong, Shanghai, Japan, Australia
– Europe: UK, Germany, Italy, Spain, France, Benelux
– America: USA & Latin America
– Israel: HQ, R&D
Challenges: Diff Document Structures
Structured Semi‐Structured Unstructured
Office Docs PDFsWeb Pages Image filesText filesEmail
Intelligent Document Recognition
• It says “invoice” in 3 places– So it’s probably an invoice
• The number “21007250” appears nearest the words “Invoice No.”
– So it’s probably the invoice number
• The total column figures add up– So the line items are probably right
How eFLOW achieve “Optimal Data Accuracy”
Quality of Base OCR DataPage Level Multi-Engine VotingField Level Engine Tuning
ICR A ICR B ICR C
*oshua Jo*hu* J*sh*a
VotingVotingMethod
Joshua
Easy adjustments and enhancements to the modular, transparent workflow, p
DynamicLearning
Automatic Routing
Input into the system
Automatic recognitionand validation
Manual Completion
Export to theERP-System
eFLOW Controller to monitor and administer the entire system
Auto. Routing to Export (SAP) of invoices, where everything was recognized
Learning supports ongoing increase in recognition ratesg pp g g g
Workflow can be flexibly expanded and changed (i.e. for other document types)
Manual Invoice ApprovalAccounts Payable ProcessManual Invoice Approval
Receive Invoice atAP dept
Sort Invoice by
Cost center, Di i i
Send invoiceTo the
Appropriate APt ti
Invoice isStamped/
Annotated/h t i dAP dept. Division… representative photocopied
AP Rep Log/ C d ApproveAP Rep. Scans invoice
(header/footer/line items)
Log/ RegisterInvoice intoThe ERP)
Code Invoice
LinePhotocopy
ApproveInvoice
(by cost center)
Entercoding
& archive
AuthorizePayment
The Process with eFLOW
eFLOW
Receive Invoice atAP dept
Sort Invoice by
Cost center, Di i i
Send invoiceTo the
Appropriate APt ti
Invoice isStamped/
Annotated/h t i d
Automated Automated Automated
AP dept. Division… representative photocopied
AP Rep Log/ C d ApproveAP Rep. Scans invoice
(header/footer/line items)
Log/ RegisterInvoice intoThe ERP)
Code Invoice
LinePhotocopy
ApproveInvoice
(by cost center)
Entercoding
& archive
AuthorizePayment
Automated Automated Automated Automated Automated
Reporting
Internet Portal: Help Desk, Supplier supportInternet Portal: Help Desk, Supplier support
SaaS The BenefitsSaaS - The BenefitsLow initial costs and fast deployment lead to quicker ROIUsage based on-going costsUsage based on going costsCustomer retains control of the business processSolid system architecture ensures system continuity and redundancyredundancy
• Data transfer by secure protocol (SSL/Secure FTP)• 24/7 monitoring ensures operational continuity • Secure server bay hosted in data centre• Fire prevention measures• Managed upgrades
No hardware acquisition/management costsl b b d f f hSimple web based user interface gives access from anywhere
Application supported directly by the vendorFlexibility to introduce other components (Purchasing, C t t M t F P i )Contract Management, Forms Processing...)
SaaS – Data Capture
Outsource Provider
eFLOW Hosting
Environment
Customer Site(s)
SCANNING PROCESSINGDATA
COMPLETIONDATA EXCEPTION EXPORT
Solution DescriptionS p
12
Points to discuss before commencing -gFinance Transformation
ROI – financial, service, HR, visibility aspects
RTL – model
Per click, rent, rent to own, ,
Person on site
Knowledge base of the application
P SI BPO / SAASPartners - SI or BPO / SAAS
Maintenance and upgrades/updates
Technology
Length of implementation
Vision
ies
Stu
d C
ase
omer
sCu
sto
C
Project requirements
Die Österreichische Post ist Österreichs führender Dienstleisterin der Postbeförderung. Sie wurde am 3. März 1999 rechtlichverselbständigt. Zu den Hauptgeschäftsbereichen der Öster‐
• Mailroom‐projects as UNIQA insurance
• Invoice and PO Projects asverselbständigt. Zu den Hauptgeschäftsbereichen der Öster
reichischen Post AG zählen die Erbringung von Leistungen desPost‐ und Paketdienstes, sowie die Abwicklung von Finanz‐geschäften in Kooperation mit dem langjährigen PartnerBAWAG P.S.K.. Der Bereich Postautodienst wurde rückwirkend
• Linde, ABB, Telekom, Hutchison, Angst and Pfister
• Total volume BAWAG P.S.K.. Der Bereich Postautodienst wurde rückwirkendmit 1.1.2000 abgespalten. Im Zuge einer marktadäquatenSegmentierung wurden die bestehenden Geschäftsfelder Brief,Filialnetz, Infomail, Kurier.Express.Paket (KEP) und Medienpostin die Divisionen Brief, Paket & Logistik und Filialnetz
> 100 Mio pages / year
l ti, gzusammengefasst.
solution
• TIS / BT First Enterprise Mailroom
Austrian Post AG1010 Wien
www.post.at
A Leader in High Volume Projects
India Census 2002 ……………………Over 500 million images (15 sites)
British Petroleum Europe Over 400K invoices/year (2 sites)British Petroleum, Europe……….… Over 400K invoices/year (2 sites)
3M, Europe …………………………… Over 1M invoices/year(Up to 8 sites)
Deutsche Post, Germany……………1.2 million images/day
Czech Post …………………………………1 million images/day (on going)
FedEx, USA ………………………………62.5 million forms/year (on-going)
Slovak Post, Slovak Rep. …………30 million images/year (on-going)Slovak Post, Slovak Rep. …………30 million images/year (on going)
Social Security Admin., USA ……55 million forms/year (on-going)
Sanlam Insurance, South Africa ……7.5 million images in 90 days
Brazil Census 2000 …………………330 Million forms in 100 days
Vietnam Census 2009 ……………. 65 Million forms in 100 days
Requirements:
40 Millions docs/yearHMRC (IRS)HMRC (IRS)BPO of UK Tax Benefits & Claims
Products:
ll d leFLOW All modules
an operator to open, extract,identify, prep, capture, orient,
d di
Batchin IEM Format
read, sort, create an audittrail and output mail content
in one step.
L i ll ‘lik ’
Chart Legend
One unstructured physicalbatch created for every
batch. Data ImportFunction
MS SQLDatabase
Logically groups ‘like’transactions to create virtual
batch views.
S is a stubC is a checkFP is full page (may or may
not require data entry)CC is credit card applicationCR is correspondenceI is an invoiceO is an order
Workflow MultipleOperators
UnstructuredPhysical Batch
Virtual BatchView
1. S - C
2. FP - C
3. S - S - S - C
4 S C
3. S- S - S - C5. S- C - C - C
1. S - C2. S - C Singles
Multiples4. S - C
5. S - C - C - C
6. FP - FP- FP - C
7. S - S - C
8. I - CC - CR
9. O - CC
2. FP - C6. FP - FP -
FP - C
8. I - CC - CR9. O - CC
7. S - S - C
Full Pagew/ Check
Multiples
Non-Financial
Trans.
ICR Flow
System Capabilities– Fast, efficient and accurate forms processingast, e c e t a d accu ate o s p ocess g– Flexibility in building validation rules, external database
validations can be incorporated with ease (e.g. zip code validation)
– Ease of creation/modification of templates (logical or physical)
– Easy additions of new applications in the flow– Easy implementation/modifications of business rules– Ease of data entry (option of contextual data entry)– Complete visibility and control of forms at all steps of the
process– Significant reduction of error rates
US Social Security Administration
• Requirements:
W2 W3 d M diAdministration • W2, W3 and Medicare forms
• 55+ Million forms in 6 months
• 30% manually capturedy p
Products:• eFLOW
Achievments:•95%+ forms are automatically processed•Over $1.5M yearly savings
Requirements
BMW Financial Services Case Study
Requirements• post office outsourced to
XGS in Munich• complete solution for
mailroom workflow
From individually creating individually tailored leasing plans to providing flexible financing packages and always
• > 400 different document classes
• 5 mio pages/year
financing packages, and always based on expert investment advice, BMW Financial Services is ready to assist you with your fi i l d
TIS solution• eFLOW4 Integra/ Freedom
and Smart• Interface to ITYX mailroom
financial needs.
• Located in 53 countriesworldwidee ace o a oo
workflow/ Email response
A d 500K USD
• In operation since 1971
Around 500K USD
BMW Bank GmbHHeidemannstrasse 16480788 Mü h80788 Münchenhttp://www.bmwbank.de
Preparation Post
customers traders
Mail/MediaTrix
Fax
WorkflowHi M di T i
Web/PdfHier: MediaTrixContracts Applications
Archiv
Komm.
Prozess eFlow
Flow: daily mailFlow: daily mail
Flow: Online Documents
Flow: late scanning
Requirements:
• Automating incoming mailroom • Over 100.000 income document • Various sources: paper, fax,
XML and email• Main goal - reduce theMain goal reduce the
processing time
Products:•Smart (eFLOW3)
Dutch Department of Employee Benefits
•Smart (eFLOW3)
Achievments:
•Reduction of FTE’s involved in document processing by 50%•Shorter process throughput time and lower error rates•A single platform instead of g pmany small solutions allows lower operational IT costs
Requirements:
1,000 docs/weekRevenue & benefits claimsERP – Oracle
Products:
eFLOW Integra
Requirements:
Process 388,000 Pages / Day, g yAutomaticaly reading and checkingMore than 250 validationsComplex custom stations150 clients connected to one serverUp to 3000 pages/Batch
Irish Census 2006Up to 3000 pages/Batch
Solution:
• eFLOW• Finish processing
15,000,000 pages In 5 months
• 50% saving in manpower50% saving in manpower in comper to 1996. 12% saving in comper to 2002
Saving of 25%
S i fSaving of ~50%
(Source: CSO – Central Statistic Office Ireland)
27
Requirements:
3,000 docs/dayInvoice processingInvoice processingERP - OracleOne site to support all Defra offices
Products:
eFLOW InvoiceeFLOW Invoice Reader
Requirements:
6,000 docs/weekI 30 000 dIncrease to 30,000 docsVarious formsERP - SAP8 agencies across DfT
Products:
b leFLOW Ability
Requirements:
35,000 docs/yearA li ti fApplication forms 1-7 page documentsERP - Oracle
Products:
eFLOW Integra
Requirements:
3.5 million docs/yearExam papersExam papers
inc GCSE/A Level43 completion stations7,000 schools & colleges
Products:
eFLOW Integra
Requirements:
12 million docs/yrU 18 illi dUp to 18 million docsBPOMulti doc formatNumerous ERP systems
Products:
l feFLOW PlatformeFLOW Invoice Reader
• Requirements:
26 countries project with eFlow Ability
• 2 SAP insttallations• 1 flow for both invoices
and vendor machines contractcontract
Products:• eFLOW InvoiceReader• eFLOW Ability for SAP
What next? :•Rolling out to all the countries throughout 2010
Thanks…………Thanks…………Questions, comments ?Questions, comments ?
Dr Ido SchechterDr Ido SchechterDr. Ido SchechterDr. Ido Schechter
CEO, Top Image SystemsCEO, Top Image Systems