E-CommerceReem Almarri - 200920150
Outline
1. Introduction
5. Electronic Commerce
3. Internet Business Models
4. Customer intimacy
2. Ecommerce
Features
7. References
6. Advantages and Disadvantages of e-commerce
Introduction
2. What is ecommerce
website
3. Facts & Statistics
1. E Commerce definition
E Commerce
2- It refers to the use of the Internet and the Web to transact
business between and among organizations and individuals
1- E commerce is business that takes place electronically,
generally over the Internet.
What is e-commerce website
Facts & Statistics Began in 1995 and
grew at an annual rate of 16 %
Rapid growth led to market bubble
While many companies failed, many survived with soaring revenues
E-commerce is the fastest growing form of retail trade in U.S., Europe, Asia
E Commerce Features
1. Global Reach
2. Richness
3. Interactivity
4. Information Density
Global Reach
The technology reaches across
national boundaries, around Earth
Richness
Supports video, audio, and text
messages
Interactivity
The technology
works through interaction
with the user
Information Density
Vast increases in information density—the total amount and quality of information
available to all market
participants
Internet Business Models
1. Virtual
Storefront
2. Information
Broker
3. Online
Marketplace
Types of Electronic Commerce
(B2C) (B2B) (C2C)
Business-to-consumer (B2C)
Business that sells products or
provides services to end-user consumers.
Business-to-business (B2B)
Business that sells products or
provides services to other
businesses.
Consumer-to-consumer (C2C)
In internet commerce, means
through which consumers interact
with other consumers through
online auctions.
Customer Intimacy
O Interactive marketing
and personalization
O Customer Self Service
Advantages and Disadvantages of e-
commerce
Advantages
Disadvantages
Advantages Faster buying/selling procedure, as well as easy to
find products.
Buying/selling 24/7.
More reach to customers, there is no theoretical
geographic limitations.
Low operational costs and better quality of services.
Customers can easily select products from different
providers without moving around physically.
Disadvantages Any one, good or bad, can easily start a business.
And there are many bad sites which eat up
customers’ money.
There is no guarantee of product quality.
Mechanical failures can cause unpredictable effects
on the total processes.
References• Advantages and Disadvantages of Ecommerce . (2010). Retrieved November 23, 2011, from
eSalesTrack : http://www.esalestrack.com/blog/2008/09/advantages-and-disadvantages-
of.html
• eCommerce Growth. (2011). Retrieved October 29, 2011, from Strategic eCommerce
Solutions: http://www.sescommerce.com/ecommerce-growth.asp
• The Many Flavors of E-Commerce. (2011). Retrieved October 29, 2011, from asaresearch:
http://www.asaresearch.com/ecommerce/ecommerce_types.htm
• Types of E-Commerce. (2011). Retrieved October 13, 2011, from EzineArticles:
http://ezinearticles.com/?Types-of-E-Commerce&id=2002490
• Unique Feature of E-Commerce Technology. (2011). Retrieved October 13, 2011, from
OoCities: http://www.oocities.org/zaruliskandar/ecom8.htm
• What is E-commerce website. (2011, July 26). Retrieved November 10, 2011, from YouTube:
http://www.youtube.com/watch?v=1LD70pUE7O4
• Harvey, M. J. (2002). E-commerce. Retrieved October 29, 2011, from Encyclopedia:
http://www.encyclopedia.com/topic/e-commerce.aspx
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