Applied Materials Confidential
Enabling Collaboration with
SharePoint 2010
Joanne Hu Corum
Senior Director,
Collaboration & Innovation Competency Center
Applied Materials, Inc.
November 2012
Applied Materials Confidential
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Who is Applied Materials?
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WHAT WE DO
We make the equipment
that makes the components
that change the world.
3 Corporate Overview
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VISION
We apply
nanomanufacturing
technology to improve
the way people live.
4 Corporate Overview
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Solar
The Most Exciting Industries on Earth
Corporate Overview 5
20,000,000x reduction in
COST PER TRANSISTOR
in 30 years1
20x reduction in
COST PER AREA
in 15 years2
5x reduction in
COST PER WATT
in 4 years3
At 1976 transistor prices,
an iPod®
would have cost $3.2B
1 Source: SIA, IC Knowledge LLC
2 Source: Display Search, Nikkei BP, Applied Materials
3 Source: Photon Consulting 2012
Display Semiconductor
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The Global Strength of Applied
Stock Ticker: Nasdaq: AMAT
Market Cap: $16.8 billion
Fiscal 2011 Revenue: $10.5 billion
Fiscal 2011 R&D: $1.1 billion
Founded: November 10, 1967
Headquarters: Santa Clara, California
Global Presence: 87 locations in
19 countries
Fortune 500 Ranking: 259
RD&E and/or
Manufacturing Centers:
China, Germany, Israel, Italy,
Singapore, Switzerland,
Taiwan, United States
Employees: ~14,600 worldwide
Patents: ~9,500 issued
6 Corporate Overview
* Information as of Q1’12 except FY’11 amounts
Fiscal year-end October 30, 2011
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Global Scale and Reach
Switzerland
Taiwan
China
Germany
Italy
Singapore
Israel
California
7 Corporate Overview
Texas
Montana
Massachusetts
India
More than $1Billion invested annually in RD&E
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Let’s get started…..
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Multiple Tool Solution
SharePoint alone is good, but integrated is when you get the most value.
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Topics
Our current footprint
–Architecture
–Organization
–Strategy
2-year journey
Future Plans
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Our Current Footprint
– Specific Farms (4)
• Standard (Out-of-the-Box Sites)
• Custom (Custom Code)
• Partner (External Users)
• High Available (Corporate Site, HR)
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Standard Custom Partner High Available
– Virtualized servers per farm
• 2 Web Servers (load balanced)
• 2 Application Servers (expanded as needed)
• 2 Clustered Database Servers
(Active/Passive)
• 4 TB SAN Storage
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Architecture
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• 2.78 Million page views/month
• 18,800 Unique visitors/month
• 19,000 Internal searches / month
• 900K+ documents
• 2,600+ team sites
• 40+ portal site
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Organization
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End User
Competency Center
Help Desk + Support
Content Updates
Site Manager functionality –
full webpart tool kit
Definition of business requirements
Technical roadmap + governance
Innovation + looking ahead
Partnership with the business
Deliver solutions / projects
Level 4 help escalation
Level 1 – 3 support
System monitoring
Backup and recovery
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Strategy
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Foundation
Provide an enterprise collaboration
Platform which supports all of
the collaboration initiatives of social
business, mobility, business intelligence
and migration from existing legacy tools
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Strategy
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ACN /
Portals /
My Site
Foundation
Search
Search
Search
Search
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Strategy
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ACN /
Portals /
My Site
Foundation
Search
Data
Analytics
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Strategy
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ACN /
Portals /
My Site
Foundation
Search
Data
Analytics
Intersections
App World
(Custom Apps)
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Strategy
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ACN /
Portals /
My Site
Foundation
Search
Data
Analytics
Intersections
App World
(Custom Apps)
Mobility
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2-Year Journey – Starting Small
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Q2 10 Q3 10 Q4 10
Things that worked:
• Dedicated team = self learning
• Partnering with a business champion
(our engineering tools team)
• Grass roots approach
• Gaining executive support with a
cross-functional governance board
• Out-of-the-box governance
Challenges:
• Team did not know the technology –
learning on our own took a lot of
time + effort
• Did not define UI governance in the
beginning
• Blank template did not work –
people did not know where to start
Established small
footprint Engaged affinity and
engineering groups
Implemented HR self service portal
(high availability farm)
Went live with
Applied Collaboration Network (ACN)
(standard farm) Set up cross business
governance board for ACN
Started custom
farm
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2-Year Journey – Gaining Momentum
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Q4 10 Q1 11 Q2 11
Things that worked:
• MSBI – more value out of the existing
tools + speed
• Holding 1:1 training sessions with key
end users (change agents in the org)
• Leveraging enterprise visibility +
impact
• Out-of-the-box governance – purchase
3rd party web parts vs. development
Challenges:
• “Show me” training is more effective
than self paced
• SharePoint out-of-the-box UI
• Global performance
Intranet Home Page
moved to SP First Microsoft Business
Intelligence (MSBI)
implementation
Invited to join CTO’s
Innovation Task Force
Implemented more robust self-service
training (web, classroom & virtual)
Increased infrastructure to
support growth
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2-Year Journey – Branching Out
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Q2 11 Q3 11 Q4 11
Things that worked:
• MySite
• Organizational tab + pictures
• Ability for team members to share
personal information + skills
• Upgrade to 2010
• Webparts easier to use
• More selection + functionality
OOB
Challenges:
• Security + compliance
• 2010 – ribbon change
• MySite continued usage
• Social business was received as
“fluffy”
Released MySites
(pre-2010)
Started external
partner farm
Upgraded standard farm
to 2010 Established Social
Business Strategy
Designed archiving
strategy
Started our LiveLink retirement
effort
Started Lotus Notes
retirement effort
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2-Year Journey – Maturing
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Q4 11 Q1 12 Q2 12
Things that worked:
• Establishing across farm workflow
management + standardization
• Leveraging and encouraging the
knowledge curve + general “thinking”
of the Competency Center team
Challenges:
• Limited internal knowledge – how to
continue educating end users in a
self service model
• Support $$
• Upgrading custom applications
Started custom farm
upgrade to 2010
Set Nintex as the
workflow standard
Pilot community
POC
Knowledge Central
Set DUET as
integration standard
Standardized search Matured how we used
OOB features
Implemented webapps
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2-Year Journey – Today
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Q3 12 Q4 12 Q1 13
Things that are working:
• Business partnerships to drive change
• Out-of-the-box governance
Challenges:
• Keeping up with the consumer market
• Balancing waiting for OOB
SharePoint upgrade features vs.
purchasing 3rd party solutions
• Maturing SharePoint adoption
Mobile solution
POC
AppWorld
POC
Partner with Corp Affairs
for social business
roadmap
Complete custom farm
upgrade
Complete LiveLink
retirement
Implement activity stream
webpart Beta SharePoint
v15
Pilot Help Desk 1.5 model
Implement
partner farm
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What do we plan for in 2013 = “future”
Continue leverage OOB functionality = upgrade standard farm to
SharePoint v15
Improve support and infrastructure performance
Continue to mature business process management
Implement social business features
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My Feeds
Activity Data
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Hind Sight (aka Conclusion)
Establish and stay true to an out-of-the-box strategy
Partner with your business and super users that are change agents
Empower the end user for a true self-service solution
Always think of different ways to leverage SharePoint for more value
add (get more value out of what you already have)
Build in a strong help desk model
Invest in a strong core team
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Q & A
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