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Google Apps for Business
Lucas AngellThy Chau
Laura GrahamBeza Negash
"Build" your business with Google Apps video
Dangers of using Google Apps
Difficulty of managing multiple apps
Development of malware by hackers and other security issues
Abuse of customer trust and sharing of personal information by Google
Quick publication of apps can lead to bugs
Tips for Using Google Apps
Google Docs: Custom forms to create forms online InSync works with Apps Marketplace to allow all users to sync documents
Gmail features: Undo send – up to 30 seconds Canned Responses – creation of multiple response to lists
Gmail apps and add-ons: Zoho CRM track communication with clients within Gmail Rapportive links sender profiles with sender Gmail address Boomerang allows sender to write down their through in Gmail for later
use
Potential Rewards - General
Streamlined and cost effective Boost speed and performance Increase mobility Enhance communication Reduce IT infrastructure Enhance security
Customer Support 24/7 web and phone support to all business customers regardless of size Online help center Support requests handled by trained Google Apps experts
Potential Rewards – Specific Apps
Google Drive “Activity stream” allows user to
track changes Able to store all Drive, Gmail,
Google+, and Photo files in one location
Storage is easily expanded
Google Hangouts Connected to other Google Apps Saved across all devices Able to manage text, one-on-one
conversations, or conferences from a single app
Gmail Cloud based for easy accessibility Simple set-up process Reduced in-house costs for users No need for email servers, complex
coding and routing, or backing up
Google Calendar Fully integrated with Gmail and
other Google apps Compatible with Microsoft Outlook Able to upload calendars from
outside organizations