2Department for Work & Pensions
Access to Work
• Access to Work is help you can get from Jobcentre Plus to do your job.
• You can get this help if you are disabled or need support with your health condition.
• Access to Work can also give advice to your
employer. Your employer means the person or people you are working for.
3Department for Work & Pensions
Access to Work Can Help Pay For
• Equipment that helps you do your job and make things easier to do.
• Changes to equipment so you can find things easier to use.
• Travel to work if you cannot use public transport
• An advocate
• A job coach
4Department for Work & Pensions
To Apply for Access to Work, you must:
• Be over 16 years old
• Live in Great Britain – this means England, Scotland or Wales
• Already have a job that you get paid to do
• Are going to start a job that you get paid to do
• Are self employed - this is when you work for yourself
• Have an interview for a job
5Department for Work & Pensions
You Cannot Get Access to Work if:
• You are working and getting money from the government called Incapacity Benefit or Employment Support Allowance.
• This is money that is paid to you if you cannot work because you are disabled or have been ill for a long time.
• If you are on Permitted Work, you may get some support for twelve months.
6Department for Work & Pensions
Access to Work
• If you want help with travel to work, you will have to pay your bus fares and Access to Work will pay the rest.
• We will also pay for you to have travel training, to learn you how to and from work.
• If you need help to learn the job at work, Access to Work will pay the whole amount.
7Department for Work & Pensions
Cost Sharing
If you have been at work for six weeks and need
• Equipment to help you do your job
• or changes to Premises & Equipment;
Your employer will be asked to pay some money towards the support.
8Department for Work & Pensions
What Happens When I Contact Access to Work?
• Customer Service team will answer the phone and ask how they can help.
• You can tell them you want a friend to help with your application.
• The Access to Work adviser will ask you questions about the help you need at work.
• They will fill in the form and post it to you.• You can check they have written the right
information.
9Department for Work & Pensions
What Happens When I Contact Access to Work?
• Send the form back to London.
• An Access to Work Adviser will ring you to talk about the support you need.
• They will tell you how much money Access to Work will pay towards your support.
10Department for Work & Pensions
How Do I Contact Access to Work?
Contact the centre in London to start your application
Telephone: 0208 426 3110
Textphone: 0208 426 3133
Email: [email protected]
11Department for Work & Pensions
What Happens If I Cannot Use The Telephone?
• If you cannot use the telephone
– You can ask a friend to help you (an advocate)
– You can send us an e-mail [email protected]
– You can ask for a face to face interview
12Department for Work & Pensions
Further Information
To find out more about Access to Work, please look at: www.gov.uk
You can contact the Customer Service Team with any questions on:
Telephone: 020 8426 3110
Textphone: 020 8426 3133
Email: [email protected]
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