Installation & Activation Guide
Lepide Exchange Recovery Manager
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
© Lepide Software Private Limited, All Rights Reserved
This User Guide and documentation is copyright of Lepide Software Private Limited, with all rights
reserved under the copyright laws. This user guide cannot be reproduced in any form without the
prior written permission of Lepide Software Private Limited. No Patent Liability is assumed,
however, with respect to the use of the information contained herein.
Warranty Disclaimers and Liability Limitation
Lepide Exchange Recovery Manager, and any and all accompanying software, files, data and
materials, are distributed and provided AS IS and with no warranties of any kind, whether
expressed or implied. In particular, there is no warranty for any harm, destruction, impairment
caused to the system where Lepide Exchange Recovery Manager is installed. You acknowledge that
good data processing procedure dictates that any program, including Lepide Exchange Recovery
Manager, must be thoroughly tested with non-critical data before there is any reliance on it, and you
hereby assume the entire risk of all use of the copies of Lepide Exchange Recovery Manager covered
by this License. This disclaimer of warranty constitutes an essential part of this License. In addition,
in no event does Lepide Software Private Limited authorize you or anyone else to use Lepide
Exchange Recovery Manager in applications or systems where Lepide Exchange Recovery Manager
failure to perform can reasonably be expected to result in a significant physical injury, or in loss of
life. Any such use is entirely at your own risk, and you agree to hold Lepide Software Private
Limited harmless from any and all claims or losses relating to such unauthorized use.
Trademarks
Lepide Exchange Recovery Manager is a copyright work of Lepide Software Private Limited.
Windows 95®, Windows 98®, Windows ME®, Windows NT®, Windows XP®, Windows Vista®,
Windows 7®, Windows 8®, Windows 2000 Server®, Windows 2000 Advanced Server®, Windows
Server 2003®, Windows Server 2008®, Windows Server 2008 R2 ®, Windows Server 2012®,
Windows Server 2012 R2 ®, Office 365®, Exchange 2000 Server®, Exchange Server 2003®, Exchange
Server 2008®, Exchange Server 2010®, Exchange Server 2013®, Microsoft Office®, Microsoft
Outlook®, Microsoft Outlook 2000®, Microsoft Outlook 2003®, Microsoft Outlook 2007®, Microsoft
Outlook 2010®, Microsoft Outlook 2013®, Microsoft Outlook 2016®, PST, OST, OWA®, Outlook
Web Access®, Microsoft Word®, Exchange Management Tools, Exchange 2010 Management
Tools®, Exchange 2013 Management Pack®, .NET ®, IIS®, Windows PowerShell®, Microsoft
Management Console®, and Windows Management Framework® are registered trademarks of
Microsoft Corporation. Intel and Pentium are the registered trademarks of Intel Corporation. All
brand names, product names, logos, registered marks, service marks and trademarks appearing in
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
this document are the sole property of their respective owners. These are purely used for
informational purposes only. We have compiled a list of such trademarks but it may be possible that
few of them are not listed here.
Contact Information
Email: [email protected]
Website: http://www.lepide.com
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Contents
1. Introduction ..................................................................................................................................................... 5
1.1 Purpose of this Document ...................................................................................................................... 5
1.2 Points of Contact ...................................................................................................................................... 5
2. System Requirements ..................................................................................................................................... 5
2.1 Minimum System Requirements ........................................................................................................... 5
2.2 Supported Platforms ................................................................................................................................ 5
3. Installing Lepide Exchange Recovery Manager ........................................................................................ 9
4. Uninstalling Lepide Exchange Recovery Manager .................................................................................... 22
4.1: Uninstalling Lepide Exchange Recovery Manager from Windows Start Menu .......................... 22
4.2: Uninstalling Lepide Exchange Recovery Manager from Control Panel ....................................... 24
5: Activating Software License ....................................................................................................................... 26
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
1. Introduction
Welcome to the Installation Guide of Lepide Exchange Recovery Manager
In this installation guide, we have covered installation of Lepide Exchange Recovery Manager.
Apart from the installation of software, the un-installation process of software is also included in this
Installation Guide.
1.1 Purpose of this Document
The purpose of this document is to guide you through the process of installation and un-installation
of Lepide Exchange Recovery Manager.
1.2 Points of Contact
For software related queries, you can contact us via email or phone.
Helpline: +1-800-814-0578
Send an Email:
General Queries: [email protected]
Sales: [email protected]
Technical Support: [email protected]
2. System Requirements
Before you start installing Lepide Exchange Recovery Manager, make sure that your computer
meets the following requirements.
2.1 Minimum System Requirements
Pentium Class Processors
2 GB RAM
100 MB free space for software installation
Outlook should be installed on the system where LERM is installed
2.2 Supported Platforms
One of the following Windows operating systems (32/64-bit version):
Windows® XP Professional
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Windows Server® 2000
Windows Server® 2003
Windows Server® 2008
Windows Server 2008 R2
Windows Vista®
Windows 7
Windows 8
Windows 8.1
Windows 10
Windows Server 2012
Windows Server 2012 R2
The Following Exchange Server supported with Outlook version (32/64-bit version):
Microsoft® Exchange Server 2000 and 2003 (Microsoft Outlook 2000 or higher)
Microsoft® Exchange Server 2007 (Microsoft Outlook 2003 or higher)
Microsoft® Exchange Server 2010 (Microsoft Outlook 2003 or higher)
Microsoft® Exchange Server 2013 (Microsoft Outlook 2007 or higher)
Microsoft® Exchange Server 2016 (Microsoft Outlook 2010 or higher)
For working with Office 365:
Outlook version 2007 SP2,2010 SP1, Outlook 2013, Outlook 2016
.NET Framework 3.5 SP1 or later
Windows PowerShell
Required prerequisites to enable the functioning of Lepide Exchange Recovery Manager for different
Exchange Servers are listed below:
NOTE: Below mentioned requirements are relevant only if you are going to use Live
Exchange environment. For all other usages (offline EDB, OST and PST) you only need to
have any version of Outlook installed and configured on the system.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Exchange Server Software Required Prerequisites
Exchange Server 2000 Exchange Server 2000
Management Tools
Outlook 2000, 2002(XP) and 2003
Windows® 2000 Administrative Tools
Exchange Server 2003 Exchange Server 2003
Management Tools
Outlook 2002(XP), 2003 and 2007
Internet Information Server (IIS)
Windows Server® 2003 SP1
Administrative Tools Pack
Exchange Server 2007 Exchange Server 2007
Management Tools
Outlook 2003, 2007, 2010 and 2013
IIS
Microsoft® .NET Framework 2.0
Microsoft® Management Console (MMC
3.0)
Windows® Power Shell 1.0
Exchange Server 2010 Exchange 2010
Management Tool
Outlook 2007, 2010, 2013 and 2016
IIS 6 Management Console
.NET Framework 3.5 SP1
Windows Management Framework Core
(KB968930) - includes Power Shell 2.0 and
WinRM 2.0
Exchange Server 2013 Exchange 2013
Management Tool
Outlook 2007, 2010, 2013 and 2016
IIS 6 Management Console or later
Microsoft .NET Framework 3.5 SP1 or
later
Windows Management Framework 3.0 or
later
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Supported Virtual Environments:
VMware® Server 1.0x, 2.x
VMware® Workstation v6.0x for Windows
Hyper-V
Microsoft® Virtual PC 2007
VMware® ESX 4.0, ESXi
Exchange Server 2016 Exchange 2016
Management Tool
Outlook 2010, 2013 and 2016
IIS 6 Management Console or later
Microsoft .NET Framework 4.5.2
Windows Management Framework 4.0 or
later
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
3. Installing Lepide Exchange Recovery Manager
Before you start installing software, make you sure that software installer file is available on your
computer. If the file is not available then you can download the file from -
http://www.lepide.com/exchange-manager/
After you have downloaded the installer file, execute the following steps to install software:
1. Click on “Run” to start the installation process with the following wizard. Click “Next” to
proceed further.
2. Select “I accept the agreement” option and click “Next” to continue.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
3. Now select the destination location, where software will be installed. To change the
destination location, click “Browse” button and select the preferred location. Click “Next”
once you’re done.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
4. This wizard lets you customize the shortcut folder. Click “Next” once you’re done.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
5. Here you can select the required additional tasks such as to create icons on the desktop and
Quick Launch bar. Click “Next” to proceed.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
6. The wizard is now ready to start the installation process. Click “Install” button.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
7. The installation process will be started.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
8. When the installation process completes, the message “Completing the Lepide Exchange
Recovery Manager Setup Wizard” appears on software installation window. Click the
“Finish” button to launch software.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
9. Click the Finish button to launch software. Welcome Screen of Lepide Exchange Recovery
Manager Software appears.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Once software has been installed, you need to add Source and Destination to migrate the emails and
other contents from the Source to the Destination. Follow the below given steps to add Source:
10. Click “Add Source” option on the toolbar. Add Source window opens up. You can select any
of these as Source: Offline EDB, Offline OST, Outlook PST, Live Exchange (single and
multiple mailboxes), Live Exchange Public Folder, and OWA/Office 365.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
11. Select your source as per requirement and click Next. The rest of the steps depend on the
choice you make here. Complete the Add Source process by following the wizard. The
following figure shows Office 365 added as Source.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Once the Source has been added, you can perform all the supported functions of Lepide
Exchange Recovery Manager. However, before you can restore or migrate any data, you
need to add the destination to software. To add destination:
12. Click “Add Destination” option on the tool bar. Add Destination wizard opens up. You can
add any of these as destination: Existing PST, New PST, Live Exchange (Single and Multiple
mailboxes), Live Exchange (Public Folder) and OWA/Office 365.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
13. Select the destination from the list and click “Next". The Rest of the steps depend on the
choice that you make in this step. Complete the wizard by following the remaining steps. The
following figure shows Office 365 added to the destination.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Once the Source and Destination have been added, you can perform all the supported functions
with Lepide Exchange Recovery Manager.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
4. Uninstalling Lepide Exchange Recovery Manager
In case, you need to uninstall Lepide Exchange Recovery Manager, follow the instructions
mentioned below.
Before you start uninstalling Lepide Exchange Recovery Manager, make sure that software is
not running on your system in the background. In addition, kindly kill its process LERM.exe
from the Task Manager.
Software can be uninstalled from your system in the following two ways:
Uninstall through Windows Start Menu
Uninstall through Control Panel
4.1: Uninstalling Lepide Exchange Recovery Manager from Windows Start Menu
To remove the Lepide Exchange Recovery Manager Software from Start Menu follow the
instructions below:
1. Click Start > All Programs > Lepide Exchange Manager > Uninstall Lepide Exchange
Recovery Manager. A confirmation message appears to let you affirm the un-installation
process.
2. Click the “Yes” button to uninstall software.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
3. When software is removed, you’ll receive the following message box.
4. Click the “OK” button to finish the un-installation process.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
4.2: Uninstalling Lepide Exchange Recovery Manager from Control Panel
To remove the Lepide Exchange Recovery Manager Software from Control Panel, follow the steps
below:
1. Click Start -> Control Panel. The Control Panel window appears.
2. Double click the Add or Remove Programs icon. A list of the programs installed on your
computer appears.
3. Select Lepide Exchange Recovery Manager and click the “Uninstall” button. A confirmation
message before un-installing software appears on the screen.
4. Click the Yes button to uninstall software.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
5. The following message box will confirm the successful un-installation of software.
6. Click the “OK” button to complete the un-installation process.
To remove the remaining elements delete its program installation folder manually and then empty
the Recycle Bin as well.
%ProgramFiles%\Lepide Exchange Recovery Manager– for 32-bit OS
%ProgramFiles(x86)%\Lepide Exchange Recovery Manager– for 64-bit OS
After following the above steps, Lepide Exchange Recovery Manager will be uninstalled successfully
from your computer system.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
5: Activating Software License
Lepide Exchange Recovery Manager is also available in trial version. It works just like the full
version but there are some limitations on further functionalities. The trial version transfers only 2
messages per folder/per session, you cannot save the search results, also, extract data cannot be
saved.
LERM is available in Standard and Professional editions. Standard edition comes with certain
limitations while Professional edition has no feature limitations.
To purchase license, you can contact our sales team at: [email protected].
After installing the trial version of software, if you want to generate license code for full version,
follow these steps:
1. Right-click on any of the added source items (EDB, OST, PST, Live Exchange, and Office
365). If a source is not already added, add a source and right-click on it. In the popup menu
select “Generate License Code”.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
2. Generate License code dialog box opens up. All the items present in the Source list will be
displayed in the dialog box. Select all the items for which you want to generate the license
code. In the below given screenshot we have selected an EDB file and an Exchange Server. To
generate license code for OSTs select “License for OST” checkbox.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
3. Click “OK”.
4. The following message appears. LERM License file named as (Lepide Exchange Recovery
Manager.out) is saved on the desktop. Click on the OK button to close the window.
5. Email the License.out file to Lepide Software sales team at: [email protected]. After making
the purchase Lepide Software will send you a license activation file. Save that file on the local
disk.
6. To activate the license, launch Lepide Exchange Recovery Manager.
7. Click on Help-> Activate Software… menu option.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
8. Browse the license activation file from where it is located.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
9. All the fields in Activate software window get populated as per license purchased. OST
license information is displayed in the bottom field. Order number field is also populated.
Click on “Activate”.
10. License Applied Successfully message box is displayed. Click on “OK” to close the window.
Lepide Exchange Recovery Manager Installation & Activation Guide
© 2015 Lepide Software Private Limited
Thus, you can successfully activate the license for Lepide Exchange Recovery Manager.