Outsourcing — Costs Down + Revenues Up

New outsourcing solutions have dramatically arrived on the web. Learn what can be outsourced; plus how to find, evaluate and manage solutions and avoid costly mistakes.

#LetsTalkBiz

Let’s Talk Business presentation 2012

Outsourcing — Costs Down + Revenues Up

Let’s Talk Business presentation 2012

— Ross Dawson Chairman, Advanced Human Technologies

— Matt Barrie Chief Executive Officer, Freelancer.com

— Carl Hartmann Co-founder and Managing Director, Temando

— Wai Hong Fong Founder and Chief Executive Officer, OZHut

Tapping Tapping the Power ofthe Power of

CrowdsourcingCrowdsourcing

Definitions of crowdsourcing“Crowdsourcing is a neologistic compound of Crowd and Outsourcing for the act of taking tasks traditionally performed by an employee or contractor, and outsourcing them to a group of people or community, through an "open call" to a large group of people (a crowd) asking for contributions.” - Wikipedia

“Tapping the minds of many.” - Ross Dawson

Product development by crowds

Playing games for science

Examples of work that crowds can do

• Gather prospect information

• Clean up databases

• Do data analysis

• Manage spreadsheets

• Design flyers

• Create websites

• Develop mobile apps

• Write blog posts

• Setup and run social media

• General PA/ assistant work

Four questions

• Inside or outside?

• Local or global?

• Commodity or talent?

• Hourly or fixed fees?

Be precise and communicate clearly

Flickr credit: Eric Kilby

Get talent

Build relationships of respect

Set milestones and monitor

Using service marketplaces

Outsourcing — Costs Down + Revenues Up

Let’s Talk Business presentation 2012

— Ross Dawson Chairman, Advanced Human Technologies

— Matt Barrie Chief Executive Officer, Freelancer.com

— Carl Hartmann Co-founder and Managing Director, Temando

— Wai Hong Fong Founder and Chief Executive Officer, OZHut

Outsourcing — Costs Down + Revenues Up

Let’s Talk Business presentation 2012

— Ross Dawson Chairman, Advanced Human Technologies

— Matt Barrie Chief Executive Officer, Freelancer.com

— Carl Hartmann Co-founder and Managing Director, Temando

— Wai Hong Fong Founder and Chief Executive Officer, OZHut

Outsourcing — Costs Down + Revenues Up

Let’s Talk Business presentation 2012

— Ross Dawson Chairman, Advanced Human Technologies

— Matt Barrie Chief Executive Officer, Freelancer.com

— Carl Hartmann Co-founder and Managing Director, Temando

— Wai Hong Fong Founder and Chief Executive Officer, OZHut

Outsourcing for eCommerce SuccessWai Hong Fong

Founder and Chief Executive Officer

Tweet Tweet! @waihonger

10 Killer Tools for eCommerce SuccessWai Hong Fong, OZHut

Why Outsource?

1) Reduced Costs

2) Scalability

3) Insufficient Talent

Usertesting.com

Usertesting.com - Killer Tool #3

Odesk

Let’s Talk Business presentation 2012