Motivating People:Through the Language of Appreciation
Image by Pictofigo
Image by Pictofigo
Cherie Silas
Strong desire to help people arrive at the place they define as success in both personal and professional life
Allison Pollard
Firm believer in continuous improvement and the power of teams to affect change
It’s All About Perception
• What makes you feel valued and appreciated?
• How do you show others they are valued and appreciated?
70% of employees say they receive NO Praise at work
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External Motivation
• We perceive appreciation the way we expect it to be communicated
• A failure to meet expectations is a failure to communicate appreciation and value
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Quality Time
• Focused attention• Quality conversation• Genuine interest• Focuses on hearing• Shares portions of life together
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Quality Time In Action …
Words of Affirmation
• Specific, public or private• Encouragement & praise• Recognizes accomplishment• Recognizes effort• Focuses on what is spoken
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Words of Affirmation In Action …
Giving / Receiving Gifts
• Dollar Value isn’t significant• Emotional thought is impactful• Gift is tangible evidence of being valued• A constant reminder of appreciation
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Giving / Receiving Gifts In Action …
Acts of Service
• Characterized by helping others• Be responsible• Ask first• Do it their way
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Acts of Service In Action …
Physical Contact
• Understand what is acceptable• Adhere to guidelines• Let culture prevail• Don’t cross the line
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Physical Contact In Action …
How will YOU use this to Motivate?
1. Quality Time2. Words of Affirmation3. Giving / Receiving Gifts4. Acts of Service5. Physical Contact
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What did you learn? Other Questions?
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Resources
More Resources
• Images from Pictofigo, www.pictofigo.com• http://www.appreciationatwork.com
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