Nobody can go back and start a new beginning but anyone can start

today and make a new ending…..

23rd April 2008

T-MAC Operating Model

Trade Administration Trader Management

Trader Compliance

•Centres of excellence for classification, valuation, origin, revenue control, refunds, P&R

•Service desks

•Origin

•Payments

•Refunds

•Centralised registration & Licensing

•AEO

•Centralised bond management

•Stakeholder engagement

•Education & support

•Communication

•Service

•Trader Compliance Audits

•Systems & capacity audit for licensing & AEO

•Integrated Customs & tax audits

•Dispute Resolution

•2010 FIFA World Cup

Trader Management - Aspirations

• Redefine the registration requirements

• Verify registration roll• Develop & implement

new process• Centralise the

registration process• Centralised bond

management

• Identify & partner with stakeholders

• Set-up discussion forums

• Develop Trader Compliance Portal

• Host learner seminars• Establish query

resolution unit

Trader ManagementRegistration Stakeholder Engagement

Assisting the trader to comply……

Trader Management - Aspirations

• Develop & host education programmes to narrow the knowledge gap between us and our partners

• Pilot AEO programme for a selected segment

Trader Management

Education Authorised Economic Operators

Trade Administration- Aspirations

Registration

• Improve EDI uptake• Decentralise refund process

• Establish centres of excellence for classification, valuation, origin, revenue control, refunds, P&R

Trader Compliance - Aspirations Registration

• Manage & co-ordinate our response to the operational challenges of the 2010 FIFA world cup

• Enhance our capacity to conduct assurance audits

• Develop the national assurance strategy & audit plan

Protecting National Industries from Harmful, Unfair Trade Practices……

Meet the T-MAC Team

Manager: Trade Administration

Manager: Trader Management

Manager: Trader Compliance

Ezekiel Setabola Neerajh Roopnarain Sean Padiachy

Head: T-MAC

Rae Cruikshank

Supported by…

Antonette Marais

Louis Fourie

Lance Human

Supported by…