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CONTENTDeveloping Leaders inAIESEC
What is LEAD?
Leadership DevelopmentModel
Inner & Outer Journey
oGIP Customer Flow
Supporting & Working withEPs
LEAD – Connecting the Dots
3
5
11
14
17
20
27
WHY HOW WHAT
AIESEC VALUES
XPP ( ) TeMi ( )
LEARN Learn the essence of being aleader, question core conceptsand delve deeper into ownknowledge and potential
ENGAGE With yourself, others and theworld to achieve an amazingexperience
ACTIVATE Activate and explore yourpotential, using the skills you’velearned during your XP
DELIVER Accomplish your goals and fulfillyour promises, activelycontribute to the world andengage others
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LEAD is an integral part of AIESEC’s Leadership
Development Model, which catalyzes the Inner &Outer journey and enables leadership development,ensuring the high quality of every delivered XP.
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PURPOSE & OBJECTIVES of LEAD in oGIP
Ensure development of right leadership competencies
Ensure all elements Inner & Outer Journey happen
Ensure high quality XP delivery Ensure EP satisfaction with
program
LEAD
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END EFFECTS OF LEAD
AIESEC Leadership development
Meaningful and High Quality XP for EP
Satisfaction – NPS increase More AIESEC promoters
LEAD
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Want more info on LEAD delivery
methods?
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LDM OVERVIEW
The LDM outlines the AIESEC’s programs aim to develop. These
should be the final product of our ELD programs.
THE INNER & OUTER
JOURNEYC
AT
AL
YZ
ING
LE
AD
… Represents the continuous processof growth and self-discovery gainedthrough new experiences.
THE OUTER JOURNEY represents allthe elements of the XP we provide tothe EP, including a challenging role,communication with multiplestakeholders, taking responsibility andAIESEC support.
THE INNER JOURNEY represents theEPs learning & development process,during which the EP develops the LDMelements and reinvents him/herselfthrough the experience.
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The Inner&Outer Journey is a continuous process of
growth and self-discovery, gained through new
experiences.
ACTIVITIES IN THE CF
Attraction CommunityConsiderationValue
Delivery
MPR oGIP oGIP/iGIP iGIP
SIGNUP
APPLY MA RE
Contact (max 24h after signup)
Add to FB group
Held Weekly
Interview
Open Day
First PA
Life Long Connection
Return
Document preparation + PA meeting
Continuous Contact (email)
5 days after interview
OPSMatching Day
DepartureRegular
contact & PA during RE
EP MANAGER JD…
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RE
QU
IRE
D E
P M
AN
AG
ER
SK
ILL
SEmpathy
Motivator
Effective communication
Cultural sensitivity
Teamwork
Organizational skills
Persistence
Result Oriented
Solution Driven
Being an EP manager is a very
responsible position. You can find the JD on this
page.
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INTERVIEWS & EP SELECTION
Take a look at the sample interview
form
Not every person is suited for oGIP. Use EP interviews to discern their alignment with AIESEC values, LDM potential and
their suitability for an internship.
THINGS TO CHECK FOR
Motivation CV & skills
AIESEC Values Expectations
LDM presence English skills
The interview is a two way process! Allow the candidate to ask questions too.
The presented agendas can be tweaked to suit your LC’s needs OD MD OPS
CLICK HERE FOR THE AGENDAS
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WORKING WITH EPs
TRACKING & PA MEETINGS
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You can find sample tracking
tools & PA templates to the
right.
Tracker PA PA (if not applying)
PURPOSE OF PA
1st
PA
2nd
PA
3rd
PA
Create a PDP (Personal Development Plan). Work one-on-one with the EP in order to set their goals and(mutual) expectations from the internship. Introducethem to the stages of the program and initiate LDMcharacteristics development.
Before internship RE. Follow up on goals set and reflecton desired personal and professional development.Ensure EP is prepared for the internship & revisit setexpectations. Check their state of mind and coach themthrough any problems. Prep them for departure.
During internship RE. Check on expectation fulfillmentand see if there are any problems. Listen and beattentive – if there are problems, see what you can doto help solve them. Follow up on LDM and skilldevelopment, ensure EP satisfaction.
Use PA meetings as an instrument to drive leadership development and provide support to your EP by working with them on a one-on-one basis, coaching and helping them through the application and realization periods.
PA when not
applying
An additional PA meeting in case the EP is not activelyapplying on internships. Find the reason behind themgiving up, see how you can help them, revisit or resetexpectations and try and motivate the EP to continuetheir journey and apply for internships.
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CHECK-IN DURING RE
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Periodical check-ins with EPs
during RE are necessary Example
Questions
Frequency of check-ins will depend on internship length
First check-in: max 2 weeks after arrival
Continue communication with host entity as well and be prepared to solve any
problems
NAOnline group, phone,
#EPs attending
OD, Conversion
Rate
MPR
SIG
NU
P
Continuous contact
Keep in touch with EPs - by
email, FB group - so that
they follow up on next
steps
Add EP to Facebook Group Support System NA
Promotion of our
opportunities and benefits
during which EPs can
develop themselves
Support System,
Individual Goals &
Responsibilities
NA
NAOnline group,
Learning Circles,
Experience sharing#EPs added
OJ ELEMENT IJ ELEMENT METHOD KPI
First Contact Support System NA NA Phone#EPs attending
OD
LDMGOAL
Since a potential EP is
already attracted to our
product thanks to the
promotion, now you have
an important task --- to
ensure that he/she will
become our customer.
Remember that you play a
big role here!
CF
STAGEWHO ACTIVITY
SIGNUP STAGE
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CF
STAGEWHO LDM METHOD KPI
One-on-one (offline
or online), email,
feedback
#EP interviews,
%EP converted,
#Feedbacks sent
ACTIVITY
Open day
GOAL
Introduce your potential EP with
the purpose of our organization,
sell him our product which can
develop him and give him an
advantage in the future. Ensure
everyone has their own EP
Manager from the begging.
Support System
Reflect on your
XP, Understand
personal values
One-on-one,
presentation, Q&A,
discussion groups,
seminar
#EPs attending,
Conversion Rate
OJ ELEMENT IJ ELEMENT
AP
PLY
oGIP
Interview & EP Selection
Make sure you are selecting the
"right" profiles for GT; check CV
& motivation for internship;
check English skills; check LDM
and AIESEC value presence.
NPS, #Apply
Set personal
goals, Reflect on
XP
One-on-one,
coachingPA (if not applying)
Find out why your EP is not
applying, find bottlenecks
and motivate him
Support System,
Individual Goals &
Responsibilities
Support System,
Individual Goals &
Responsibilities,
Communication with
multiple stakeholders
Prepare and suggest TN
forms of your partnership
counitres in advance, apply
with your EP and arrange
interviews
Matching Day(s)
Reflect on your
XP, Understand
personal values
One-on-one,
coaching, EXPA
#Active Leads,
#Apply
One-on-one,
coachingNPS
Support System,
Individual Goals &
Responsibilities
Set personal goals
Meet your customer, in
order to support him in his
experience
Support System,
Communication
with multiple
stakeholders,
Challening Role &
Environment
Reflect on your
XP, Understand
personal values
First PA
APPLY STAGE
CF
STAGEWHO ACTIVITY GOAL OJ ELEMENT IJ ELEMENT LDM METHOD KPI
Hold farewell party for EPs
(if applicable)Support System NA Party NPSDeparture
MA
TC
HE
D
oGIP
NPS
One-on-one, seminar,
workshops
#EPs attended,
NPS
Document preparation + PA
Meeting
Set personal
goals, Understand
personal values
Ensure that EP has prepared
everything he needs from
documentation
Support System,
Individual Goals &
Responsibilities,
Interaction with
multiple stakeholders
Understand
personal values
One-on-one,
coaching
Support System,
Individual Goals &
Responsibilities,
Challenging role &
environment
OPS
Prepare your EP on
everything that is waiting
him on his journey and set
expectations, especially
about your future
communication. Don't
forget that they can google,
but only you can give him
appropriate info, together
with a hosting entity.
MATCHED STAGE
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CF
STAGEWHO ACTIVITY GOAL OJ ELEMENT
Reflect on XP, Set
personal goals
One-on-one, seminar,
workshops
#Reintegrated,
NPS
RE
AL
IZE
D
oGIP
Return
Meet EP after return;
debrief, reintegrate (if
simple oGIP), check
satisfaction
Support System,
Communication
with multiple
stakeholders
Support System,
Individual Goals &
Responsibilities,
Communication with
multiple
stakeholders,
Challenging Role &
Environment
Check on goals and
expectations; see how EP is
developing and how we can
help more. Check
satisfaction.
PA during RE
Set personal
goals, Reflect on
XP, Understand
personal values,
Reinvent yourself
One-on-one,
coaching, SkypeNPS
IJ ELEMENT LDM METHOD KPI
Check-ins
Have regular check-ins with
EP to ensure everything is
going ok and to see how
satisfied they are
Support System Reflect on XP Email, skype NPS
REALIZED STAGE
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