21ST cENTURYeNTERPRISE
Enterprise Digitilisation | Next Generation I.T. & OperationsInternet of Things | Autonomics & Orchestration
POWERING 21st CENTURY EXPERIENCES
What does it take to succeed as a 21st Century Enterprise?While there is no magic bullet – technology has emerged as the primary lever, enabling start-ups to overturn established markets and large companies to be as nimble as start-ups! And when technological advancements in Artificial Intelligence, Machine Learning and Predictive Analytics are employed to automate and transform how people, processes and technology interact – truly unified customer experiences are created.
As the unifying component of our 21st Century Enterprise Blueprint – DRYiCE Autonomics and Orchestration allows Enterprises to be Agile, Outcome-focused and Experience-centric.
HCL’s 21st Century Enterprise Framework
Organizations across industries face challenges to build
infrastructures that meet the changing requirements of
data management, scalability, regulations, and are highly safe
and practical. We ensure that IoT Works in the business context of our clients as we have the
capability to Defi ne, Build and Run IoT ecosystems globally. We help our clients plan the IoT program,
develop the IoT solution and ensure that it runs smoothly.
BEYONDigital designs, builds and runs the 21st century enterprise by innovating,
transforming business process experiences, orchestrating
platforms, building intuitive smart applications and continuously innovating to deliver a united-
experience & business value for enterprises
NGIT&O is a re-imagining of traditional IT services; to
include support for Information Technology (IT), Business
Technology (BT) and Operational Technology (OT)
to work in an integrated fashion and power unifi ed experiences
for customers, partners and employees.
Next Generation I.T. & Operations
We enable the following outcomes for our customers
Create unifi ed Customer
Experiences that cut across functional silos
Consume technology as a
Service, to enable ease, choice,
scalability and best of breed
Enable LEAN operations and
power businesses agility and speed
Design and Implement a
technology platform that is focused on Business Outcomes
Operate successfully
across internal and external
ecosystems and create unifi ed experiences
HCL DRYiCE comprises of Automation & Orchestration bonded as a single service which enables the 21st Century Enterprise to be “Agile
as a startup” while delivering like a “lean enterprise”.
DryiCE Autonomics & Orchestration
HCL’s DRYiCE is the next stage of evolution of I.T. Automation platforms. DRYiCE is powered by some of world’s most advanced Artifi cial Intelligence, Robotic Automation, Machine Learning and Predictive Analytics technology; and is focused on generating real world outcomes through a mature, pragmatic implementation framework.
HCL DRYiCE enables enterprises to seize market opportunity with speed and agility with Lean and Simplified Operations
ORCHESTRATION Service Integration and DevOPs
to enable Programmable Infrastructure Rapid Application Releases
Catalog-based Services Agile and Experience-oriented
Business
AUTONOMICS Artifi cial Intelligence and
Predictive Analytics to Simplify IT through self-healing,
self-service,proactive support Eliminate Waste “Up-place” workforce to handle
high level tasks Enable “Elastic IT
AUTOMATION Powerful Robotic Process Automation to Reduce waste Reduce workforce
Point improvements in effi ciency
Lean
simple
Agile
DRYiCE Technology Partner Ecosystem
DryiCE Enables Enterprises To Simplify High Business Performance.
DryiCE combines the power of A.I. and Analytics with Orchestration.
Introducing Key DRYiCE Components DRYiCE consists of 25+ Interconnected Modules. Here are some of them:
MelvinExpert-System
leverages global K-bases to increase productivity by 30%
iAutomate A.I. Driven IT Process
Automation can detect and correct App & Infra issues
without human intervention
Automation
Self Service Bots
Expert Assistance
Rapid knowledge gathering for Ops / Transition
Collaboration & Expert Routing
Robotic Process Automation
Event Management & Monitoring
Ops Analytics
Capacity Analytics
Event & Log Analytics
Service Analytics
Experience Analytics
Process Analytics
Security Intelligence
Orchestration
Orchestrate for IT Service Management
Orchestrate for Service Integration
Orchestrate for Digital Service Management
Orchestrate for Business Process Management
Orchestrate for XaaS
Artificial Intelligence
Machine Learning
Natural Language Processing
Data Mining
Cognitive Computing
Intelligent Service Robots
Lucy Watson powered
Virtual chat agent can signifi cantly reduce
Level 0 support workforce
ToscanaBotPowerful Business
Process Automation can reduce process cycle times by upto
50%
Predict and prevent issues
before they occur
Reduce issue resolution times and
Increase FTR rates
Simplify system administration
tasks
Empower users and reduce IT load through
Self-Help
DryiCE Enables Enterprises To Simplify High Business Performance.
MyXalyticsVisualizes across-
the-board predictive analytics – enabling proactive action by
humans
OpsMLSelf-learning system provides
predictive Input to all other DRYiCE modules, based on
historical trends.
ITPAAutomated Patch Management &
Resolution increases productivity and reduces
downtime
Enable IT to scale on
demand
Improve IT support
productivity through expert
assist
Enable business to react
quickly to changing needs
Improve IT-user satisfaction rates by 70%
There is so much hype surrounding automation that it is sometimes diffi cult separating fact from fi ction. DRYiCE has been put together by an HCL team of engineers and I.T. Professionals with more than a decade of experience in helping enterprises push the envelope on what IT can achieve through automation. DRYiCE modules are designed to solve real world challenges, with interfaces and experiences that make sense to IT folks.
What is Pragmatic Automation and Why should you care?
Not only that, but the DRYiICE implementation methodology ensures that the right Automation levers are employed at the right time and place. This is done by dividing the IT estate into zones, understanding technology maturity, complexities and inter-dependencies – and creating a pragmatic roadmap to implement Automation levers that are just right.
This ensures ROI from your Automation investment –and enables IT to set the right expectations.
Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and fl exibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 110,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 31 countries. How can I help you?
The DryiCE Promise. And how you can start benefiting.DRYiCE was created with a single purpose – to bring together best-of-breed autonomics technology in a pragmatic framework to simplify I.T. operations and enable better business outcomes. The DRYiCE promise enables right application of the right technology at the right place to guarantee maximum possible benefi t.
Whether you are already well on your way towards your Automation goals; or you are just beginning – you can leverage the DRYiCE promise to ensure that your business is ready to make the most of opportunities that lie ahead. Contact HCL through our website www.hcltech.com or get in touch with one of 31 Global offi ces.
How should we assist in your automation journey?Email: [email protected] to speak with an expert.