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How to Implement an Employee Lifecycle Program in your
Organisation
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Employee Insights Webinar Series Improving the Employee Lifecycle to Enhance your Employees
Experience
Measure and Act Across the Entire Employee
Lifecycle
Date: 15th of February
How ANZ Bank is Leading the Way and Cultivating Employee Insights with
Engagement
28th of February
How to Implement and Employee Lifecycle
Program in Your Organisation
23rd of March
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HousekeepingThe recording and slides for today’s presentation will be made available within 24 hours.
Please use the question window to submit questions throughout the webinar. We have time designated at the end for Q&A.
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Rachel BarkerEMPLOYEE EXPERIENCE PRODUCT MARKETING MANAGER, QUALTRICS
Jason MatthewsTECHNICAL PRESALES LEADER,
QUALTRICS
Employee EXPERIENCE
Today’s workforcehas SHIFTED
A shift from creating a place where employees need to work to creating a place where employees want to work
1990s 2000s TodayPensions Employee
Engagement EmployeeExperience
They expect an EXPERIENCEToday, employees expect more than a job.
But today’s employers are failing to meet employeeEXPECTATIONS
89%of employers think pay is the #1 driver of employee attrition
but less than 30%of employees cite pay as the reason for leaving
This gap between employee expectations and organizations’ inability to deliver a world-class
employee experience causes...
in annual losses due to
employee turnover
Workers to change jobs in
the next six months
of the global workforce to
be disengaged
2/3 $11B 1/3
The Employee Experience GAP
To attract, motivate, and retain top talent, companies must provide a place where employees want to work
WINNERS BRIDGE THE GAP • Low stress culture
• Flexible work schedule
• Competitive retail salary and great benefits
WINNERS BRIDGE THE GAP • Vacation Stipends
• On-site professional and personal development courses
What did these companies have in common?
They knew that employees are demanding an experience from their
employers
Development
opportunities
Collaboration & social
interaction
Lifestyle alignment &
fit
Consistent Feedback
Benefits & pay
BEFORE
AFTERENGAGEMENT2012
RECRUITING & PRE-HIRE
ONBOARDINGFEEDBACK
TRAINING &ASSESSMENT
EMPLOYEE ENGAGEMENT
PULSESURVEY MULTI-RATER
ASESSMENTSAD-HOCINTERNALSURVEYS
EXIT SURVEYS
ENGAGEMENT2013
ENGAGEMENT2014
This is a new way of operating
Measure engagement every 12-18 months Real-time lifecycle insights
Data siloed in Human Resource departments
Relevant insights for every manager
Reactive Feedback Predictive Intelligence
Static Insights Flexible forms, reports, and integration tools
From ENGAGEMENTto EXPERIENCE
will determine the difference between a thriving and a failing
organisation
Employee EXPERIENCE
That’s why Qualtrics has created the first EMPLOYEE EXPERIENCE
MANAGEMENT SOLUTION
Making it faster and easier thanever to measure and improve the
employee experience
“The mission of the HR leader is evolving from that of “chief talent executive” to “chief employee experience officer.” Global Human Capital Trends report, Deloitte, 2016
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Demo
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Q&A
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Thank you!