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How to Implement an Employee Lifecycle Program in your

Organisation

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Employee Insights Webinar Series Improving the Employee Lifecycle to Enhance your Employees

Experience

Measure and Act Across the Entire Employee

Lifecycle

Date: 15th of February

How ANZ Bank is Leading the Way and Cultivating Employee Insights with

Engagement

28th of February

How to Implement and Employee Lifecycle

Program in Your Organisation

23rd of March

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HousekeepingThe recording and slides for today’s presentation will be made available within 24 hours.

Please use the question window to submit questions throughout the webinar. We have time designated at the end for Q&A.

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Rachel BarkerEMPLOYEE EXPERIENCE PRODUCT MARKETING MANAGER, QUALTRICS

Jason MatthewsTECHNICAL PRESALES LEADER,

QUALTRICS

Employee EXPERIENCE

Today’s workforcehas SHIFTED

A shift from creating a place where employees need to work to creating a place where employees want to work

1990s 2000s TodayPensions Employee

Engagement EmployeeExperience

They expect an EXPERIENCEToday, employees expect more than a job.

But today’s employers are failing to meet employeeEXPECTATIONS

89%of employers think pay is the #1 driver of employee attrition

but less than 30%of employees cite pay as the reason for leaving

This gap between employee expectations and organizations’ inability to deliver a world-class

employee experience causes...

in annual losses due to

employee turnover

Workers to change jobs in

the next six months

of the global workforce to

be disengaged

2/3 $11B 1/3

The Employee Experience GAP

To attract, motivate, and retain top talent, companies must provide a place where employees want to work

WINNERS BRIDGE THE GAP • Low stress culture

• Flexible work schedule

• Competitive retail salary and great benefits

WINNERS BRIDGE THE GAP • Vacation Stipends

• On-site professional and personal development courses

What did these companies have in common?

They knew that employees are demanding an experience from their

employers

Development

opportunities

Collaboration & social

interaction

Lifestyle alignment &

fit

Consistent Feedback

Benefits & pay

BEFORE

AFTERENGAGEMENT2012

RECRUITING & PRE-HIRE

ONBOARDINGFEEDBACK

TRAINING &ASSESSMENT

EMPLOYEE ENGAGEMENT

PULSESURVEY MULTI-RATER

ASESSMENTSAD-HOCINTERNALSURVEYS

EXIT SURVEYS

ENGAGEMENT2013

ENGAGEMENT2014

This is a new way of operating

Measure engagement every 12-18 months Real-time lifecycle insights

Data siloed in Human Resource departments

Relevant insights for every manager

Reactive Feedback Predictive Intelligence

Static Insights Flexible forms, reports, and integration tools

From ENGAGEMENTto EXPERIENCE

will determine the difference between a thriving and a failing

organisation

Employee EXPERIENCE

That’s why Qualtrics has created the first EMPLOYEE EXPERIENCE

MANAGEMENT SOLUTION

Making it faster and easier thanever to measure and improve the

employee experience

“The mission of the HR leader is evolving from that of “chief talent executive” to “chief employee experience officer.” Global Human Capital Trends report, Deloitte, 2016

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Demo

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Q&A

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Thank you!