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Customer Success Is Our Mission is a registered trademark of Raytheon Company.
Raytheon Professional Services – Overview
Owen Chubb Business Development Manager UK
[email protected] 07885201100
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Help organisations meet their critical objectives by
designing, implementing and managing efficient training
solutions that align their employees, customers and
partners to key goals and business objectives.
RPS MISSION RPS MISSION
World‘s Largest Provider of LBPO
Strategy & Solution Design
Content Development
Delivery & Deployment
Training Administration
Training & Vendor
Management
Technology & LMS
Asset Life-Cycle
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Tailored Learning Solutions. Measurable Results.
Raytheon Professional Services (RPS), with 63,000 employees, has for more than 90
years, in 125 countries and almost 30 languages helped organisations transform the
way they provide learning across their enterprise.
A proven leader in the design, development, administration and delivery of performance-
driven training solutions for global customers that align with key business goals and
provide a decisive business advantage.
RPS Capabilities Learning Strategy
Visionary Team
Planning
Catalyst
D3M
Innovation Station
LMS Consulting
Services
Engagement
Models
R6s
Content Development
Blended solutions
including:
Instructor-led
Training
Web-based Training
Virtual Classroom
Training
Mobile Learning
Gaming/Simulation
Analysis & Design
Curriculum
Transformation
Blend Analysis
Course Design
Delivery
Classroom
Virtual Classroom
Web-based
Mobile
Social
Games/Simulations
Virtual World
Performance Support
Training Administration
Schedule
Management
Capacity
Management
Resource
Management
Instructor
Management
Learner Support
Reporting
Training Technology
LMS
LCMS
Virtual Classroom
Video-on-Demand
Mobile Learning
Ticket
Management
Workflow
Management
Curriculum Analysis
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RPS’s Product Portfolio Blended Learning & Technology
Technology Technology Integration and Management
Application Hosting
eLearning Infrastructure
Simulators and Training Devices
Virtual classroom/Web Collaboration
Integration of live, virtual and constructive
training exercises
Services Content
Technology
Integrated
Training
System
Content
Courseware Conversion
Courseware Design and Development
Courseware Evaluation
Commercial off-the-shelf courseware
Field Team Training
Technical Training
Non-tech Aftersales Training
Sales Training
Management Training
Services
Solution Design
Vendor Management
Measurement & Evaluation
Learning Assessment
Training Needs Analysis
Logistics and Administration
Training Delivery and Instructor Management
Coaching
Programme Management
Customers can outsource all or some of
their training requirements
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Training Technology
Management
Solution Design
Curriculum & Content
Training Delivery
Learner Support
Training Administration
Talent Cost
Speed Quality
Total Systems
Approach
Raytheon aligns the training
strategy to the organisation’s
needs at every level of
engagement to ensure targeted
and measurable results.
Integrated Training System Measureable Performance Improvements
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Transform Global Learning by
Leveraging Innovation
Web Based Training
Virtual Classroom Training
Instructor Based Training
Mobile Training
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Transform Global Learning by
Leveraging Innovation
Managed Mobile Learning Augmented Reality
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The Value Of Training Outsourcing
Reduce Costs
Enable Growth
Design curriculum as blended approach
Rationalize and manage vendors
Variable costs and per use concepts
Improve processes
Re-Use content
Accelerate speed to market
Align training with business goals
Extend
geographic
reach
Integrate training
processes across
businesses
Other Benefits
• Enable focus on core competencies
• Drive greater executive awareness of training
• Reduce risk associated with large-scale technology
implementation and organization change management
Global & Local Learning Services are our Core Business – We are flexible and scale our capabilities to meet your needs
– We provide training outsourcing and performance consulting services in more than 100 countries and 28 languages
– We currently manage several of the largest, longest-running employee training programs in the world
Operational Excellence – RPS solutions are driven by our clients' need to deliver measurable results and optimal performance
– With operations and teams established around the world, including our global customer service center in Barcelona, Spain, RPS has the expansive reach and scale to design and deliver training programs to meet the needs of our global & local clients
Innovation and Quality – At the forefront of developing and using the latest technologies and processes to enhance
the learning environment
– Strong focus on continuous improvement
People – Culturally aware - we understand how to work with clients' extended enterprises in diverse cultures,
locations, currencies and regulatory environments.
Partnership – Trusted partner of many major international organisations
– Proven ability to deliver training & learning solutions that generate the greatest return on a client's investment
Why Raytheon?
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