Download docx - Tammy Williamson Resume 2016

TAMMY WILLIAMSON, MBA205.639.9147 | [email protected] |

4648 Jackson Loop Vestavia, AL 35242

PROFESSIONAL SUMMARY Driven and compassionate healthcare professional with 15 years’ experience in operations

management, needs assessment, strategic planning with genuine passion for achieving and exceeding goals.

Six Sigma Green Belt with more than 10 years of demonstrated success; restructuring operations to enhance revenue growth, reduce costs, and improve service.

Personal and active listener with focused strengths in recruiting, developing and managing staff. Ability to motivate and empower others through the organization's mission, vision and values.

Detail-oriented individual, competitive in nature, and driven by task that lead to the success of the team and the company.

EXPERIENCE COST REDUCTION SPECIALIST Birmingham, AlabamaIndependent Healthcare Consultant 2015 to currentConsult and manage comprehensive procurement and supply chain projects. Responsible for identifyingand implementing initiatives to reduce the overall supply chain cost base.

Identify client opportunities, offer efficient supply chain management services for business development.

Review terms and conditions of contracts to ensure maximum business value for clients through contract negotiations.

Analyze and benchmark current line items; offer procurement solutions and assist in planning effective business strategies.

Provide lean methodology to increase organizational operations efficiency for market leadership, and survival in the competitive market.

Build strong customer relations and network functions, ensuring long term sustainable relationships, and business plans.

DIRECTOR OF OR SERVICES Birmingham, AlabamaUnity HealthTrust LLC 2014 to 2015Directs and guides diverse, cross-functional teams responsible for strategic initiatives on behalf of contracted healthcare facility. Performs as change agent across organization to implement performanceimprovement projects.

Recruited by CEO to analyze, identify areas of opportunity, and improve efficiency, productivity, and profitability of existing operations through lean methodology.

Integrated functional strategies, utilizing business expertise to reach financial and operational objectives. Reduced a $3.2 million instrument purchase list below $1.8 million in needed surgical instrumentation.

Streamlined workflow, redesigned case carts and inventory management in 5 months yielding improved physician satisfaction. •Developed and executed solutions to various complex opportunities. •Decreased IUSS rate by 7.36% within 60 days.•Identified and reduced 23% of trays missing instrumentation. •Reconciled count sheets and preference cards ensuring 97% accuracy.

STRATEGIC SOURCING SPECIALIST Birmingham, AlabamaUniversity of Alabama at Birmingham Hospital 2013 to 2014Managed a defined portfolio for products and service contracts for large Academic Medical Center. Analyzed market and delivery systems to assess present, "Just-In-Time" and future inventory.



Negotiated and maintained bid analysis and development for over 500 contractual agreements for UAB Hospitals' five Operating Rooms and Heart & Vascular Center.

Leveraged savings on OR kits, totaling $45,000 annually for 3 years through optimizing price, delivery and terms.

Facilitated and secured over $250,000 in savings for the Heart & Vascular Center by consolidating 3 vendors to 1.

Advised clinicians, physicians, and Health System affiliates to standardize and optimize contractual obligations across the system as a member of Value Analysis Team for Cardiovascular and Operating Room.

Conducted thorough market analysis to ensure portfolio is benchmarked appropriately.

FACILITY ADMINISTRATOR Ventura, CaliforniaDaVita Healthcare Partners, Inc. 2010 to 2013Directed day-to-day operations of 2 outpatient dialysis clinics, operating 6 days a week, consisting of a multidisciplinary team of approximately 60 individuals.

Accountable for P&L metrics, costs analysis, regulatory compliance, inventory management, including purchasing, product selection and supply usage.

Achieved 21% reduction in overtime, labor ratio and supply in cost and treatment by revising clinic patient schedule and assignments for patients and staff.

Recognized by Regional Director to implement patient and staff scheduling, as evidenced by the improved performance of the two clinics, to the entire region, yielding workforce efficiency by 33%.

Oversight of all management-related issues, including human resources, hiring/training/mentoring staff, conducting performance reviews, ensuring compliance with regulatory requirements.

Decreased staff turnover rate to less than 10% through appropriate selection, orientation, training, staff education and development.

Recognized in top 1% of DaVita organization; awarded “Pay for Performance” for illustrating ongoing commitment of company mission.

Recipient of Continuous Improvement Award in 2011 for surpassing the core value of striving to continually improve as an individual and as a team.

Succeeded in achieving Clinical Initiative Goals at both clinics:•Improved catheter rates by 46%,•Increased use of fistulas by 102%,•Decreased mortality rates by 28%,•Improved dialysis adequacy by 76%,•Vaccinated more than 91% of patients for influenza& pneumonia, •Sustained greater than 94% of patient satisfaction.

CLINICAL OPERATIONS DIRECTOR Birmingham, ALIntegrated Medical Systems Inc. 2005 to 2010Established priorities and goals, assisted in supervision and monitoring of operations within two divisions of company, which focused on Operating Room and Sterile Processing functions. Serve as liaison between organizations, shareholders, and outside organizations.

Promoted within 1.5 years with proven achievements as Clinical Operations Manager. Reduced Operating Expenses by 70%, achieving cost savings on average $450k, with

5-year contract gain of $2.3 million. Achieved profit and loss margin goals on an average of 96%. Collaborated with sales force and operation teams with 1-on-1 training that included



sterilization processes, updated disposable and reusable instrumentation, and O.R. procedures to better serve our clients.

Facilitated implementation of "Lean" methodology and workflow processes within outsourced accounts, in efforts to create an efficient and productive operation.

Coordinated the client’s financial or budget activities to fund operations, maximize investments, or increase efficiency.

Improved customer satisfaction of each account on average 15% and realized 100% on-time delivery of assigned projects through proficient communication, customer service and organizational skills with contracted facility.

CLINICAL OPERATIONS MANAGERIntegrated Medical Systems Inc.Oversight of operations for five laparoscopic outsourcing service teams, throughout a multiple state region.

Amplified revenue over $7.3 million, through sales growth within 4 out of 5 accounts within territory.

Maximized productivity 3 times over, through development, standardization and education of staff.

Customized, streamlined and revitalized product conversions for clients as well as internally, boosting satisfaction to 95%.

Pioneered and formalized quality training programs and best practices as appointed by Senior Leadership.

CERTIFIED SURGICAL TECHNOLOGIST Birmingham, AlabamaBrookwood Medical Center 2001 to 2005Specialize in Open Heart procedures including Coronary Artery Reconstruction, Valve Replacements, Pacemaker Placement, and Thoracic and Aortic Aneurysm.

Fielded instruments, supplies and equipment to surgeons and surgeons' assistants, hold retractors, cut sutures, and perform other tasks as directed by surgeon during operation.

Provided technical assistance and anticipate the needs of surgeons, surgicalnurses or anesthesiologists.

Ensured safe, quality patient care during operations. Maintain constant vigil to ensure proper sterile field during operation.

EDUCATION

MASTER OF BUSINESS ADMINISTRATION Birmingham, AlabamaUniversity of Alabama at Birmingham 2013 to 2015

LEAN SIX SIGMA GREEN BELT Birmingham, AlabamaInstitute of Industrial Engineers 2014

BACHELOR OF SCIENCE IN EDUCATION Birmingham, AlabamaUniversity of Alabama at Birmingham 1995 to 1999

CERTIFICATIONS • Certified Registered Central Service Technician, International Association of

Healthcare Central Service Material Management• Training Certificate, Association for Talent• Development, Certificates of Completion of First Assistant SurgiSkills™ Workshop:



Abdominal Aortic Aneurysm, Suture & Tying, Transverse Colon Resection, Open Cholecystectomy and ORIF of the Femur.