1. Prof. Terri Griffithterrigriffith.com
Santa Clara University
Leavey School of Business
Slides available on Slideshare.com
2. Supply Chain Management
is a game of information
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3. Supply Chain Management
is a game of real-time information
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140 M
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50M
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Using tools like HYVE, mobile phones have become sensors into our
work practice
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13. Types of Social Media Liana Evans
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Social Networking
Social News Sites
Microblogs
Forums
Blogs
SocialSharing
Wikis
SocialBookmarking
SocialEvents
14. Structured & Unstructured Data
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15. Social Helps Us Connect the Dots
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16. Social Helps Us Connect the Dots
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17. Social Fills in the White Space
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18. Consumerization: In Front Or Run Over
47% Today
60% by end of 2011
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The Data Digest: How Democratization Of Technology Empowers
Employees
19. Deloitte & Toyota
Dynamic ecosystems are key:
Focus on opportunities for suppliers to connect and share in each
others learnings and plans
Forthcoming report from Deloitte Center for the Edge (happy to
share contact info)
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20. Walmart
..social media can help predict demand and determine new products
to add to inventory.
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Where Walmart Is Headed in Social, Mobile Retailing
Thanks to Yevgeny Abramovich for sharing
21. All Information is Good, but
incentive alignment &
joint decision making only improve performance when the information
is of high quality
(Weingarten et al. 2010, Journal of Supply Chain Management)
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22. How can you make good choices?
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26. This is principally the greatest advance in social
transformation. Empowering individuals to see the bigger picture
Susan Scrupski
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Joachim Stroh
