The Dynamics of Flow
Jacques Hovens
Saxion University of Applied Science
Department of Applied Psychology
Flow
• Csikszentmihalyi (1990, 1998), Flow• Seligman (1999), Positive Psychology• Kahn (1990), Bakker (2009), Engagement:
– Vigour – Dedication – Absorption
• Work Demands and Flow• Personal Resources and Work Resources• Engagement and Performance
Work Demands
Work Demands
• Emotional Demands• Mental Demands• Physical Demands• Time Pressure• Work Overload
Personal Resources
Personal Resources
• Job Demands-Resources-Model• Psychological Capital
– Luthans & Youssef (2007), PsyCap:– Self-Efficacy, Optimism, Hope & Resilience
• Self-Determination Theory• Pure Intrinsic Motivation
– Deci & Ryan (2000), Vansteenkiste (2009), – Autonomy, Belongingness & Competence
Work Resources
Work Resources
• Autonomy• Output management• Feedback, • Social Support• Coaching• Learning opportunities • Training • Challenges
Performance
Performance
• Role breath efficacy • Role flexibility• Innovation • Creativity • Proactive behavior• Job performance• Customer satisfaction• Stress resistance • Productivity
PersonalResources
Work Resources
Work Demands
WorkEngagement
Performance
Job Demands-Resources-Model of Engagement (Bakker & Demerouti, 2008)