The "Public Interest:" What We Are Not Leaving Our PosterityAuthor(s): N. Dale Wright and David Kirkwood HartSource: Administrative Theory & Praxis, Vol. 18, No. 2 (1996), pp. 14-28Published by: M.E. Sharpe, Inc.Stable URL: http://www.jstor.org/stable/25611173 .
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K Bide Wright Brigham Young University
and David Kirkwood Hart
Brigham Young University
THE "PUBLIC INTEREST:" WHAT WE ARE NOT
LEAVING OUR POSTERITY
Administrative Theory and Praxis, 18(2): 14-28, 1996.
We find ourselves under the
government of a system of political institutions, conducing more
essentially to the ends of civil and
religious liberty, than any of which the history of former times tells us.
We, when mounting the stage of
existence, found ourselves the legal inheritors of these fundamental
blessings. We toiled not in the
acquirement or establishment of them ?
they are a legacy bequeathed us, by a once hardy, brave, and patriotic, but now lamented and departed race of ancestors. Their's was the task (and nobly they performed it) to possess themselves, and through themselves, us, of this goodly land; and to uprear upon its hills and its valleys, a
political edifice of liberty and equal rights; 'tis ours only, to transmit
these, the former, unprofaned by the
foot of an invader; the latter,
undecayed by the lapse of time, and untorn by usurpation
~ to the latest
generation that fate shall permit the
world to know. This task of gratitude to our fathers, justice to ourselves,
duty to posterity, and love for our
species in general, all imperatively
require us faithfully to perform
(Fehrenbacher, 1989, p. 28).
- Abraham Lincoln (1838)
THE NECESSITY FOR A CONCEPTION OF THE PUBLIC INTEREST
This article focuses upon six propositions concerning the concept of the public interest. It is the first of a pair of articles about the subject: this piece addresses the pervasive loss of concern about the notion of the public interest in contemporary public administration. The second article will present a civic humanist interpretation of the public interest.
Concerning the public apathy about the subject, we do not suggest that public administrators are
antagonistic to the issue of the public interest in
formulating policies, programs, and processes. Rather, most of them have little interest in presenting a
substantive explication of the content of the public interest. This is, in our opinion, the major problem confronting contemporary public administration since,
explicitly or implicitly, some notion of the public interest will always under gird every public action of every public servant}
The debate over both the importance, and the
substance, of the public interest has been rolling along since the inception of political philosophy and, in
particular, since the 18th Century. Traditionally, scholars of the public interest have given most of their
attention to the substance of the public interest.
However, since World War II, the focus of attention
has shifted away from those substantive arguments over
to the function the plays in the processes of governance. That latter theme received its most thorough explication
by the political scientist Richard Flathman who wrote, "At a minimum, then, we can say that "public interest"
is used to express approval or commendation of policies
adopted or proposed by government" (Flathman, 1966,
p. 4).
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In other words, it is not only a term of high approbation, it performs the essential function, in all debates over public policy, of setting the criterion for
"good" public policy. But as more and more attention is given to the function of the term, we are left in the awkward situation of understanding more about the function than the content. This leads to the first
proposition:
PROPOSITION T. some conception of the public interest will underlie
every public law, policy, program, and process, and that conception will
legitimize such public acts.
This points to the fundamental importance for public servants to be able to ground
~ and, thus, to legitimize
~ their beliefs about the Tightness of public decisions in a set of accepted (and acceptable) values, about which there is a consensus. That means that the primary obligation of all public servants (as well as citizens) is to comprehend the essential function performed by the
concept of the public interest and, even more, to
comprehend the substance of the values that constitute the public interest.
But if we only understand the function of the
term, while settling for a partial understanding of its
content, we are in the vulnerable situation of being governed by principles we can neither articulate nor defend. Further, even though we are only partially familiar with the content of the public interest, nonetheless we will be governed by it. Flathman described the problems that such a situation creates:
... I must be prepared to offer warrants in defense of the legislation which exists (or which I contend should exist). If I am not prepared to do so, I place myself in the position of seeking benefits under a law which I tacitly concede to be indefensible. Since this law has a marked impact upon others, the warrants I offer must take that impact into account; they
must be normative warrants
(Flathman, 1966, p. 6).
Obviously, then, an understanding of the
function and the substance of the public interest is the
single most important issue in public administration.
Unfortunately, in recent years public administration has
abandoned the study of the public interest as being methodologically "uninteresting" and scientifically "unprovable." Thus, both as a profession and as a
nation, we are in the dangerous position of being influenced by substantive values that we can neither
adequately articulate nor defend.
It was not always like this, of course. Public administration emerged as a distinctive field in the 1880s (Chandler, 1977), out of a primordial soup
composed of the creation of the modern organization, the invention of modern business administration, the Pendleton Civil Service Act, and - as catalyst
~ the
extraordinarily influential 1887 article by Woodrow
Wilson, calling for a more "scientific" approach to its
theory and practice (Wilson, W., 1887). Nonetheless, even though it was a distinctive field, public administration also began as a subfield of political science, an association that continued well into the 1960s.
The most significant aspect of that association was the emphasis placed upon political philosophy, which was correctly considered the sine qua non of both disciplines. Thus, everyone majoring or minoring in public administration was required to take classes in
political philosophy. That meant that all students in
public administration were introduced to the fundamental normative questions at the root of all
public organizations and actions through a reading of the great classics of political philosophy. The study of those classics was considered essential for both good citizenship and good public service.
Have we ever, for instance, transcended the discourses of Plato on justice, Cicero on civic virtue, St. Thomas Aquinas on natural law, Francis Hutcheson on
benevolence, or James Madison and Montesquieu on the
separation of powers? For public administration, this
profound familiarity with political philosophy is nowhere better exemplified than in the person of the most respected public administration scholar of the 20th
Century, Dwight Waldo - especially in his classic
book, The Administrative State (1948). That intellectual
quality can also be seen in other scholars, such as John A. Rohr, H. George Frederickson, Charles Goodsell, Frank Sherwood, and Camilla Stivers, among others.
It is quite important to remember that a
grounding in moral and political philosophy is not just a handsome adornment the possessor's conversation.
Rather, it means that such scholars will usually have a
knowledge of, an appreciation for, and an ability to use
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those disciplines in their considerations of the public interest. Previous generations of public administrators understood that since every public organization must rest upon some conception of the public interest ~
which provides the necessary criteria for public decisions, processes, and policies
? there is no subject of greater importance to public administration than the
public interest. As Leo Strauss wrote in his criticism of the "new" political science (i.e., a discipline that placed greater emphasis upon the noun, rather than upon its
adjective),
[The new political science] implies that there cannot be a common good. According to the old political science, there is necessarily a common good, and the common good in its fullness is the good society and what is
required for the good society (Strauss, 1962, p. 323, emphasis added).
The thrust of his argument was that the
conception of the common good (or, in our case, the
public interest) was the most essential element in the creation and maintenance of the good society. This leads to our second proposition:
PROPOSITION 2: since the prevalent concept of the public interest will
always consist of specific value
statements, which will, in turn, affect both the substance and the legitimacy of the laws, rights, policies, and
processes it legitimizes, the first
responsibility of the public servant is to understand and believe in those values.
For the United States, the public interest must
be derived from the Founding values,2 even though they were themselves the product of ideas derived from
specific philosophers in the history of Western political
philosophy. Since our entire system of government, our
legal system, and our claims for rights rest upon those
Founding values ("the intent of the founders"), it is
obvious that public administration scholars and
practitioners must be intimately familiar with those
Founding values.
That was recognized by most of the early scholars of public administration. In virtually all of
their early writings, there was an implicit assumption about the nature of the public interest: rooted in the
Founding values, and reflected in the moral character of the citizens, it was the sine qua non of our democratic
society. To remain free, we had to constantly return to the original sources, as Mercy Otis Warren wrote in her fine contemporary account of the American Revolution:
The declaration of independence, which has done so much honor to the then existing congress, to the inhabitants of the United States, and to the genius and heart of the
gentleman who drew it, in the belief, and under the awe, of the Divine
Providence, ought to be frequently read by the rising youth of the American states, as a palladium of which they should never lose sight, so
long as they wish to continue a free and independent people (Warren, 1805, p. 631).
To illustrate, those specific value assumptions are
implicit in Chester I. Barnard's classic, The Functions
of the Executive (1938), and provide the basis for his
conception of the public interest.
It is also both significant and sad that it is
nearly impossible to name a book that deals specifically with those Founding values ? it was just assumed that
"everyone knew" what they were. A few books touch
upon the primal importance of those values, but no
single volume has attempted to articulate and defend them. Nonetheless, the early conceptions of the public interest in America were firmly rooted in those
Founding values (and a good understanding of that can be obtained by reading the following: Bailyn, 1992; Richard, 1994; Koch, 1943; Brookhiser, 1996; Wood, 1969; and Wood, 1991).
This leads to a third proposition:
PROPOSITION 3: the early conceptions of the public interest centered upon the substance of the
Founding values of the Republic, as
they are summarized in our enabling documents and amplified in the decisions of the Supreme Court, and it is the duty of all public servants to
guarantee those Founding values to all citizens.
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For that reason, we argue that a clearly articulated conception of the public interest, rooted in the Founding values, is the single most important legacy that we can and should leave to our posterity. Further, because times have changed so dramatically, there must be new interpretations and considerations of those Founding values. Yet, tragically, most of the
discipline of public administration now ignores the content of the public interest, when it is not actually discrediting it. As a result, we are not leaving our
posterity its most important legacy.
Before we can begin the task of articulating the substance of the public interest, it is necessary to understand why the study of the public interest has fallen from fashion in this last half of the 20th Century.
THE LOSS OF THE PUBLIC INTEREST
When modern public administration scholars and practitioners go searching for contemporary definitions of the substance of the public interest, they hit a dry hole. The blunt fact is that a couple of
generations of academics (with a few notable
exceptions) have accepted the notion that the public interest is a simply a chimera: for them, since it is
incapable of empirical validation, it is as meaningful as our preference between strawberry and vanilla ice
cream, to paraphrase a British logical positivist (see, for
instance, Weldon, 1953).
There are a number of reasons ? excuses,
really ?
why public administration's belief in an all
encompassing public interest fell from grace. What follows is not a complete list, but a few of the more
important reasons, stated in an ascending order of
importance.
Spiritual Exhaustion
After World War II, the American citizens
believed, and rightly so, that they had fulfilled their moral obligations to democracy by defeating the Axis nations. American military personnel returned home after a long and exhausting war, more than ready to return to the familiarity of their homes and their lives, that had for so long been interrupted. In Max Lerner's
poignant words, "The American soldier, wandering like
Odysseus over the far places of the world, always
turning by a sure instinct back to the home of his remembrance" (Lerner, 1957). Further, the folks that remained at home had endured major curtailments in their aspirations as they made the necessary sacrifices to produce the arsenal necessary for the war.
But World War II was not the only interruption. We tend to forget that the many of the individuals who served in leadership positions in the
political, economic, and military systems had witnessed
(and even participated in) the senseless butchery of World War I: an appalling, brutal, and senseless war
that shouldn't have happened (Gilbert, 1994). The men who fought in the senseless abattoir returned home
thoroughly disillusioned.3
While there was a brief pause for financial foolishness in the 1920s, in 1929 the roof caved in, and the nation nearly foundered in the Great Depression: jobs vanished, businesses folded up, and the government seemed but an exercise in impotence. Unfortunately,
most of the studies of the Depression concentrate upon the economic and political problems, to the neglect of the alienation of the people
? but even a cursory study reveals a thoroughly alienated citizenry that was rapidly losing faith in its government (Shannon, 1960). Thus,
when World War II finally slammed into the United
States, it was an already spiritually wearied population that was called upon to win the war.
There was a vast upsurge in patriotism as the
recruiting offices were swamped by volunteers. Jobs came back in such abundance that there were not
enough workers to do the work. The United States
pulled off one of the greatest productive miracles in
history: the creation of a huge citizen military force almost overnight; then supplying it (and all of our
allies) with an incredible flow of weapons and
materials; and then watching it turn into one of the
greatest armies in history. (For an excellent summary of the development of the U.S. Army, see Perrett, 1991 and 1993.) But when the war came to an end in August of 1945, the Americans were an even more wearied
people, more than ready for "normalcy."
That spiritual weariness was only partially caused by actual warfare. Much of it was the result of the unending tension brought about by the insecurity of the future: from 1929 on down to the present day, our national future has been threatened in one way or another. There has been no time for us to rest and
regroup.
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Certainly, we were allowed no breathing space after World War II as the reality of Communist
imperialism became clear: Eastern Europe disappeared behind the Iron Curtain; China ended its "long march" with the tyranny of Mao Ze-dong; and the USSR became a belligerent thermonuclear power. Perhaps the American people might have ignored those threatening events, but the Korean War made the conflict personal as, once again, families were made to bear the human losses of all-out warfare. Korea burst upon us, scarcely five years after the "big war," and unprepared American soldiers were rushed into battle. The war shortly degenerated into a contentious stalemate, but only after
50,000 Americans had lost their lives (Fehrenbach, 1963).
To state that we were a spiritually weary people is, then, a serious understatement, and politicians rushed to prey upon that weariness. The public demand was for a return to "normalcy," and there was no
imperative public urge to deal with the new entailments of the public interest. Our spiritual weariness caused us to close our eyes to the obscene domestic abuses of the civil rights of many of our citizens, and the realities of the new thermonuclear age forced us, reluctant and
unwilling, out onto the international stage.
One of the greatest casualties of this spiritual weariness combined with urgent, perhaps lethal, economic and political problems was the concept of the
public interest: we had seemingly lost faith in the
reality of a transcendent moral truth that would provide the basis for an all-encompassing public interest.
The Public Interest Defined by Reaction
But, as we have argued, some conception of the public interest will always be present in the
processes of governance, and if people do not choose it
explicitly, it will turn up implicitly - which is what
happened to us. Suddenly we were confronted by a
"Red Menace," and we were assured by the likes of
Senator Joseph McCarthy and Director J. Edgar Hoover
that there were legions of Communists moled away behind every filing cabinet in the government (except for the FBI, of course). Furthermore, every university, every newspaper, every television station, every
publishing house, and every movie studio was staffed
by Svengalian "Pinkos" whose mission was to corrupt
good Americans. Sadly, a wearied people began to give credence to those accusations.
Hindsight tells us that, even though a thermonuclear exchange with the Russians was a reality, we gave too much credence to the self-proclaimed "patriots" of Anti-Communism. Communism became evil incarnate, and the public interest ~ almost by default - became anything that supposedly opposed its
spread. Too many Americans believed that we could entrust the public interest to the House Committee on Un-American Activities and get on with our normal lives. It was a public interest of reaction.
But the situation was much more complex than domestic anti-communism. Too often we hear the uninformed refer to the "bland" and peaceful 1950s ~
the Eisenhower years, years of normalcy, happy materialism, and "I Love Lucy." But it was, in fact, a
very scary decade, filled with wars and rumors of wars. It began with the savagery of the Korean War and the
possibility of an American involvement in Indochina in
support of the French who were losing their colony to the Viet Minh. There was a brief respite around 1955 and early 1956, then in the Fall of 1956 we were hit by the Hungarian Revolution and the seizure of the Suez Canal by the British, French, and Israeli forces. Right on the heels of all that came Sputnik, Castro's victory in Cuba, and the crisis in Berlin that led to the Wall.
Given all of that, the tendency to define the public interest in terms of our opposition to Communist
expansion does not seem quite so irrational.
Obviously, public administration should have been actively involved in articulating the substantive content of the public interest in terms of the newly urgent domestic and international realities, but the fears of the times were compelling enough to cause many people to accept a reactionary public interest.
The Automatism of the Public Interest
As government organizations, at all levels, have become increasingly more sophisticated and have
adopted the principles of "modern organization" (Scott & Hart, 1989; Chandler, 1977), greater amounts of time have had to be given to the care and feeding of the
organization. Along with that increased attention, there has come an implicit belief that, when properly fed and cared for, such organizations will automatically produce good outcomes, including the improvement of the
personnel: after all, "good organizations produce good people." Thus, the conventional wisdom has it that if individuals will give full time, commitment, and attention to achieving organizational success, a
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managerial variant of the "invisible hand" will
automatically produce outcomes -- from attitudes and behaviors to products and services -- that will define the public interest.
This belief rests upon two unstated
assumptions. First, it is believed that if management theory and practice is informed by humanistic
psychology ~ a psychology of "niceness" ?, then all
individuals using those theories and practices would
automatically become "nice." Second, it is assumed that if organizations serve "good" causes, then the members of the organization will themselves be made good. For
instance, in the mid-1970s, an exceptionally bright MBA student, who had majored in marketing, came by the office to discuss her career. She was adamant that she did not want to put her talents into the service of
something unworthy (dubious limited partnerships) or
trivial (hula-hoops). Therefore, she was going to seek
employment with either the Girl Scouts, the United
Way, or a hospital. In other words, since the ends of the organizations were good, she would automatically be guaranteed that her talents would be employed in a
good cause. In other words, the "goodness" was an
automatic by-product of the organization's mission.
Experience tells us, however, that is not always the case. Honor and integrity are the result of an intentional and voluntary individual choice to be a man or woman of good character. Many poltroons hide behind the facade of noble purpose.
To conclude, the automatism of the public interest is a belief that good outcomes will
automatically emerge from well-designed organizations. In other words, we needn't worry about articulating (and believing in) the public interest: it will be an automatic by-product of the "goodness" of the
organization's humane management procedures and its decent mission. Thus, we only have to intensify our
managerial skills for the system to work. Certainly we don't need to waste valuable time in moral discourse about such a "blue-sky" item as the public interest: that comes automatically from increased organizational effectiveness and efficiency.
Moral Sanitization Through Methodology
The most serious blow to the articulation of the public interest, however, was the defection of the
academics, to whom the task had been traditionally entrusted. This defection came along with our
increasing obsession with "methodology" and was
justified by the possibilities of the abuse of concept of the public interest by self-seeking men and women.
Soon after the end of World War II, a number of noted political scientists and public administration scholars began to aggressively attack the notion that there might be an all-encompassing conception of the
public interest ~ a conception based upon such things as a "natural law" or a common, cross-cultural, and
trans-temporal human nature. In justification, they pointed to the claims of the totalitarian ~ from Hitler and Mussolini to Lenin and Stalin ~ that because they possessed a knowledge of absolute moral truth, they were justified in imposing the most villainous regimes. To counteract such dangerous tendencies, the new
methodologists proposed a moral sanitization of the
public interest through the application of methods untainted by human idiosyncrasies.
Thus, as early as 1951, David Truman ? in
developing a Bentleyan theory of the group basis of
politics (Bentley, 1908) - dismissed the traditional
conceptions of the public interest. He replaced those traditional orientations with a group theory of politics and with the importance of interest-group competition. The public interest, then, was a temporary thing consisting of the victorious compromises among competing interest-groups. This led him to conclude that the public interest as a moral whole was a fantasy. Reality was the aggregation of the various interests of the competing groups: "In developing a group interpretation of politics, therefore, we do not need to account for a totally inclusive [public] interest, because one does not exist" (Truman, 1951, pp. 50-51).
However, once group interest competition was
accepted as the foundation of the public interest, the most important question became: what specific methodology will enable us to ascertain the winners and losers in the interest group battles? Empiricism was an
early contender, and it still has its adherents. More
sophisticated methodologists pushed for the
mathematizing of the various group articulations, with success determined by equation. More recently, significant numbers of public administrators, influenced
by post-modernist thought, have become enamored with the techniques of a "science of multiculturalism," which rests upon moral relativism (for an overview, see Fox and Miller, 1995).
Whatever the methods, however, the important point is that the public interest is "sanitized" by
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methodology: it will emerge with a Spockian clarity because it will be untainted by human opinion or emotion.
The methodologists rejection of a normatively valid public interest captured the fancy of many academicians, since it relieved them of the burden of
having to "do" moral philosophy, and having to defend
positions by virtue of empirically improvable assertions. In other words, it relieved them of having to risk their
reputations upon their ability to persuade through metaethical arguments
? simply by asserting that if you
can't measure it, it doesn't exist. Thus, there grew a
disciplinary consensus that the whole business of moral discourse as the basis for the public interest was a great waste of time, since the new methodological approaches were so much more tidy and clear. Granted, most
methodologists have honorable intentions and yet the
suspicion still lurks that many are converts because
methodology has become the fashion.
The position of the methodologists was clearly stated by Glendon Schubert who dismissed the traditional approaches to the public interest with a flick of the hand: "I ... argue ... that if the public-interest concept makes no operational sense, notwithstanding the efforts of a generation of capable scholars, then
political scientists might better spend their time
nurturing concepts that offer greater promise of
becoming useful tools in the scientific study of political responsibility" (Schubert, 1960, p. 224, emphasis added). The public interest function (of legitimizing public actions) will become a by-product of the
unrelenting application of scientific methods to public issues. What the methodologists have been saying is that in the area of values, the only way to validate one's assertions is to submit them to the test of science: if they pass, they are acceptable
- not morally true, of
course, but at least morally sanitary.
Fear of the Bad Guys
More recently, the arguments about the validity of an all-encompassing public interest have taken
another, and quite conservative turn. Many public administration scholars reject the notion of an all
encompassing public interest because "bad guys," as
they have in the past, might use the concept for their own nefarious ends. To illustrate, the recent
"Blacksburg Manifesto" ? written by six distinguished scholars in the orbit of the Center for Public
Administration and Policy at Virginia Polytechnic
Institute ~ acknowledges the importance of the primary function of the public interest for public administration.
However, they also note that self-serving and even bad individuals will try to legitimize their noxious ideas and actions as serving the public interest. Thus they conclude: "Any posture of certainty about the public interest is a dubious and dangerous one. Should anyone doubt this he or she needs only to be reminded that
many of those involved in the Watergate affair were certain the public interest was represented in the President's position" (Wamsley, et al, 1987, p. 305).
But that is an unacceptable position, since almost anything praiseworthy can be used by designing men and women for evil or self-serving purposes. For
instance, in recent years, the chief executive of a huge charitable organization, which funds many excellent
programs, misused contributions to create and maintain an ostentatious and luxurious life-style. Thus, the
argument can be made that people should therefore
reject all charitable organizations because some of them have been misused. Obviously, that is an over-reaction.
Or, of more significance, for a century ~ from the Civil
War and the passage of the 13th, 14th, and 15th
Amendments, on down to the 1960s - most southern states enacted despicable Jim Crow laws to keep African-American citizens in a servile condition. Should we therefore reject the concept of law because it was misused by the bad guys?
Obviously, those examples are aberrations, and
they should not sully the value of charities or laws ?
but many public administration scholars, with a nearly obsessive fear of the bad guys, come close to
advocating just such a thing. They caution us against the notion of an all-encompassing conception of the
public interest because it can be abused by those of evil intention. As our grandparents would have said, they've thrown out the baby with the bathwater. The problem is not the public interest but, rather, the abuse of the
public interest by a few. Their warnings should direct our attention to the abusers, but such abuse should not be sufficient reason to abandon one of the most
important characteristics of traditional public administration scholarship.
To conclude, we have arrived at:
PROPOSITION 4: even though contemporary public administration
ignores the public interest, its primary function of approbation of public acts
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and actions still takes place, but that
approbation is based upon implicit values that have been accepted by default.
A PUBLIC INTEREST BY DEFAULT
Since no organization can perform properly without an underlying set of foundational values, so
public administration cannot perform properly without a conception of the public interest. As with any organization, when the foundation values are not
explicit, a set of implicit values will evolve to provide that essential, normative function.
Thus, a surrogate public interest has, by default, come to predominate. It is a surrogate because a true public interest must be intentionally thought out, articulated, and accepted by a majority of the citizens. The dilemma was well-described by Flathman:
The problems associated with "public interest" are among the crucial
problems of politics. Determining justifiable governmental policy in the face of conflict and diversity is central to the political order; it is a
problem which is never solved in any final sense but which we are
constantly trying to solve. The much discussed difficulties with the concept are difficulties with morals and
politics. We are free to abandon the
concept, but if we do so we will
simply have to wrestle with the
problems under some other heading (Flathman, 1966, p. 13).
His point is that, regardless of the name used, all policy decisions will be decisively affected by the dominant
conception of the public interest ? whether true or
surrogate ~ else government will never be able to
function (see also Cassinelli, 1962).
But common sense tells us that when public decisions are made, they should be made on the basis of a clearly articulated, explicit conception of the public interest, rather than upon the implicit assumptions of a
surrogate public interest. To illustrate, the Reverend Martin Luther King, Jr., in the early 1960s, put into
words his dream of the peaceful resolution to our racial
problems in a series of addresses that rank with the finest rhetoric in our history. Yet in contemporary America, those words have been forgotten, forcing us to rely upon formulaic quotas and racial ideologies. Thus, racial disharmony is metastasizing as we struggle with problems that could have been solved thirty years ago.
No small part of the national normative
gridlock comes from our collective failure to treat the ideals of the public interest seriously. Furthermore,
what is happening in civil rights is being duplicated in
everything from downsizing, the dumbing down of
education, the disregard of the environment, and the trivialization of the family. The resolution of problems begins with our ability to articulate, and believe in, the values that are used to make public choices. But we
have allowed a surrogate public interest to dominate the
political agenda of the nation.
We argue that from the early 1960s to the
present ~ and in lieu of a true public interest ~ four
notions have become the foundation of the surrogate public interest: measurement, narcissism, therapy, and cultural relativism.
The Utility of Measurement
It is not necessary to repeat the many arguments concerning the impact of science, and the scientific method, upon the social sciences. From the
inception of the scientific revolution to the present, many scholars have advocated the application of scientific methods to the study of social, economic, and
political problems. The assumption was that this would create a new breed of social "scientists" who would be able to predict the course of human events and, thus, to take pre-emptive corrective action. That dream began with the French philosopher Saint-Simon (1760-1825), who envisioned a pyramidal society, with social scientists at the apex. Such social scientists would be able to predict:
A scientist, my friends, is a man who
predicts. It is because science has the means of prediction that it is useful, and it makes the scientist superior to all other men ... To grasp the cause of the order of events which has
preceded us in the past is of great
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value since it enables us to predict what will happen in the future
(Markham, 1952, pp. 6, 22; Manuel, 1956; Hart, 1964).
No public administrator today would admit to
believing in such a simplistic formula. However, Saint Simon's vision has evolved into a parallel and
equivalent belief in the efficacy of measurement, rather than in the efficacy of social scientists. As a profession, we have come to believe that it is possible to measure almost all of the truly important aspects of human life, giving us the ability then to predict what people will do ?
and, quite dangerously, what they should do. Thus it is argued that the most important moral dimensions of life are measurable, and those that aren't are irrelevant.
We have come to place our faith in method, unsullied
by the purely human.
To illustrate, note the obsession of most universities with purely numeric evaluations of human abilities and potentials. In spite of evidence to the
contrary, most university administrators still cling fanatically to standardized entrance examinations, from the ACT and the GRE, to the GMAT and the LSAT -
hoping that measurement will sort out the good students so that they will not have to risk personal judgment (Crouse & Trusheim, 1988). However, many teachers in the non-quantitative fields have long known that high gatekeeper scores quite often do not correlate with the students' abilities to think, to create, to make humane
moral judgments, and to understand the great bodies of
non-quantitative literature.
But the problem of an unrealistic belief in the
efficacy of numeric measurement extends beyond university admissions. That overconfidence crops up all over the place: in management, it begins with the often
uttered slogan, "if you can't measure it, you can't
manage it." Therefore, organizations try to put a
number to every evaluation, from individual
performance reviews to the quantification of success
factors in program results, on to the evaluation of
military officers and the belief that, in the classroom, numeric popularity somehow equates with good
teaching (Eberstadt, 1995).
This is not to say that all exams and
evaluations are useless - to the contrary, in fact.
Rather, it is to state that we must not place so much
reliance upon measurability that we begin to measure
the immeasurable. We would do well to remember Aristotle's advice that "the educated person seeks exactness in each area to the extent that the nature of the subject allows; for apparently it is just as mistaken to demand demonstrations from a rhetorician as to
accept [merely] persuasive arguments from a mathematician" (Aristotle, 1985, p. 4).
Nonetheless, the utility of measurement is now a prominent part of the contemporary surrogate public interest.
Narcissism as Utility Maximization
As a nation, we believe our individual human nature is self-interested: the innate desire to minimize
pain and to maximize pleasure. The economists have
glamorized this by using the much more scientific
sounding "utility maximization." Nonetheless, the fact remains that innate self-interestedness is considered a fundamental a priori in contemporary organizational
America. Thus, not only economic theories are constructed upon that assumption, so also are most
contemporary theories of management ?
and,
unfortunately, so are our assumptions about the public interest. Thus, many argue that the public interest is
nothing more than the amalgamation of all of our
individual self-interests: there is no grand, over-riding public interest.
Certainly, there are powerful arguments defending the conception of innate utility maximization. But what is of concern here is the transformation of our
primary obligation as citizens to our society. John Kenneth Galbraith summarized that transformation
succinctly:
The individual serves the [economic] system not by supplying it with
savings and the resulting capital; he serves it far more by consuming its
products. On no other activity, religious, political or moral, is he so
elaborately, skillfully and expensively instructed (Galbraith, 1978, p. 39).
What Galbraith makes clear is that those who accept
utility maximization state that it is our primary patriotic
duty to serve the economic system, and that we do it
best by consumption ~ to the extent of our incomes and
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then, through credit, beyond. There is nothing sinister nor secretive about this duty
~ in fact, it is considered to be the foundation of human happiness (Collier, 1991).
The problem is that consumption has implicitly become an essential part of the surrogate public interest.
In other words, one of the major obligations of
government is to assist all citizens to increase their rates
of consumption on the premise that increased
consumption means increased happiness. But such an
assumption about the nature of human happiness is based upon a the notion that happiness comes from the narcissism of arrested development (Fine, 1986). This
guarantees that citizens will be constant and unthinking consumers, a trend which was well-analyzed by the late
Christopher Lasch. If the population is kept in perpetual adolescence, where conspicuous consumption and narcissistic satisfaction dominate, then a strange form of
public morality begins to emerge (Lasch, 1979).
To illustrate, an action is moral if it yields satisfactory levels of pleasure, a point made clear by the father of Utilitarianism, Jeremy Bentham (1748-1832). In his day, there was a silly, but popular, game called
"push-pin." In 1838, John Stuart Mill wrote that Bentham "says, somewhere in his works, that, 'quantity of pleasure being equal, push-pin is as good as poetry'" (Harrison, 1983, p. 5). In short, then, the surrogate public interest promotes the ideal of egalitarianism in
consumption ~ an "ignorant omnivorousness" (Norton,
1976, pp. 316, 327).
Thus, both political liberals and conservatives
join hands in assuring their fellow citizens that they serve their nation best through incessant consumption.
Social Therapy as a Civic Obligation
Another highly significant feature of the
contemporary surrogate public interest is the notion that
public institutions and policies are morally legitimized when they provide a "social therapy" for students, employees, or unfortunate victims of whatever. The literature on this subject is both huge and fiercely debated. Recently Charles Sykes provided a useful, if
one-sided, summary (Sykes, 1992, pp. 33-62) of this
phenomenon. However, its most significant explanation is still in Philip Rieff s early book The Triumph of the
Therapeutic (1966).
To simplify a very complex argument, Rieff believes that a healthy culture is one that "releases" rather th?n "controls" individuals, which is an
admirable goal. As he wrote about contemporary society: "What culture has ever attempted to see to it that no ego is hurt?" (Rieff, 1966, p. 27). By the later
1990s, it appeared that many public administration scholars and practitioners (as well as academics,
professional educators, and a host of others) had taken his admonition to heart. But, unfortunately, even the best of intentions go astray, and the attempt to build an
ideologically-correct, social therapy into governmental (as well as educational) policies, programs, and
processes has actually created more injustice (see, for
instance, Bernstein, 1994; Fox-Genovese, 1991). Nonetheless, the belief that the public interest should include a constant attention to social therapy is one of the most obvious aspects of the surrogate public interest.
As a result, the notion of therapy has taken on a quasi-legitimacy, almost as if it redeems all
governmental policies, programs, and processes by its
very presence. We strongly disagree with that premise, but this is not the place to fight that battle. Suffice it to
say, therapy has become a major part of the surrogate public interest. Regardless of their good intentions, its advocates have too often failed to understand the enormous amount of preparation and training that is
required to make therapy successful: just offering a course in self-esteem is insufficient to create self-esteem
among the students. But the advocates of a therapeutic government
~ like middle aged adults who love the idea of running a marathon but are unwilling to train -
the attempt most often ends in failure: psychic tendons can be as easily pulled as the real ones.
Cultural Relativism Rampant
One of the more Orwellian twists in the
surrogate public interest is the advocacy of
"multiculturalism," which refers to the argument that all values are relative - the product of their unique cultures ~ and that there are no absolute values that stem from our common humanity. In other words, all values are moral equivalents and should be treated as
such, in order to promote "diversity." Such diversity is assumed to be beneficial, but that evaluation is most often accepted as true without any real investigation into its actual impact. Suffice it to say that the
proponents of multiculturalism are advocating a cultural
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variant of the popular phrase, "I'm OK; you're OK." That means that it is an arrogant presupposition for
anyone to argue that some moral values are better than others or that some moral values may be absolute. The end result of such relativism has been the balkanization of America into hostile and hating groups. We are
losing touch with those common values that tied us
together into one nation (Schlesinger, 1992).
As a part of this trend, one of the most
incomprehensible aspects has been the disparagement of the values of the Enlightenment by the politically correct. Ironically, however, those are precisely the
values that have given the correct the freedom to attack the status quo. They are also the values which serve as
the foundation for the rights demanded by the correct.
Rephrasing a cautionary tale from childhood, we are a
people who are foolishly slaughtering the golden goose in order to get a good supply of plastic eggs.
This has led to one of the most tragic and
dangerous trends in contemporary society: the scrapping of the idea that there is an essential body of great works
that constitute the highest legacy of civilization and
from which we learn of the necessary conditions for a
fully human life. In the past, Americans have assumed that it was a primary function of education to transmit to future generations our intellectual and moral heritage.
Now we see formerly great universities, ivied and
prestigious, abandoning both the traditional curriculum and the moral obligation to pass it on. In its place, we now teach subjects that are chic and trendy but are
essentially trivial (Bloom, 1994). Granted, the basic
"canon" of the university curriculum must be expanded, but not at the cost of scrapping all that has gone before.
Somewhere, Sigmund Freud wrote that if one
generation fails to teach the next generation, the third
generation will begin in the caves. We are perilously close to fulfilling Freud's prophecy.
We Are Many Peoples, Not One
We have referred to the balkanization of
America in the previous section, but we need to be
more specific about it because it represents more than
group animosities ~ it represents a revolutionary
redrawing of the American compact. To begin, there
has been a tradition in American thought to praise the
fact that America encourages the flourishing of various
groups and group identities. We called it pluralism. But
along with pluralism was an overriding belief that,
pluralistic as we were, the most important characteristic of the American character was that we were one people, living in one nation.
But diversity is not pluralism. What is afoot in America today is the radical idea that we are not, and should not, be one people. As early as The Federalist
#70, we dealt with the fact of group identities. But the bases of groupness were most often located in economic and functional identities. Thus, activism centered around such things as the economic demands of farmers ? and it didn't much matter if the farmers were of
Scandinavian, German, English, or Scottish origin. They organized around their profession as farmers.
Today, however, group-ness is based upon a
different set of characteristics, such as ethnicity, gender, sexual preference, and such. The former groups tended to be inclusive, when it came to such personal identities, while the modern groups have become exclusive. Thus, in the past, as Scottish-Americans we
could join the farmers group. Today, it is literally
impossible for Scottish-Americans to join up with African-Americans.
The political significance of this is enormous
because the demands of these new groups include items ? such as the protection of ethnic identity or the
possibility of same-sex marriages ~ that are virtually
impossible to satisfy in the normal course of
government.
Thus, explicitly or implicitly, the multiculturalists want a revolution. They want to
abandon the fact of "one nation" which is "indivisible" and make their special group identities more important than their national identity. What they want is a
confederation of diverse groups who are not tied
together by a common core of values, but exist as
discrete entities. When cooperative endeavors are
required, emissaries of the different groups,
proportionately represented, will meet together to effect some compromise solution. That constitutes a
fundamental revision of American government.
In summary, nothing is more important to the
contemporary surrogate public interest than what is
loosely termed the "political correctness" (or PC) movement. Its many causes ? such as affirmative
action, ethnic and gender quotas, and the demand for a
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multilingual nation ~ have created widespread controversy. Nonetheless, the PC movement pushes ahead with its unique agenda which is increasingly balkanizing the American people.
The categories could be continued, but those
listed above should give the reader an idea of what we
perceive as the major ? and too often, contradictory
?
components of the contemporary surrogate public interest. We perceive that surrogate public interest, as
opposed to a true public interest, to be our greatest national problem.
This brings us to
PROPOSITION 5: because of our
failure to articulate the substantive
aspects of the public interest, a
surrogate public interest has risen, by default, and it is causing dissension and alienation among, and the
fragmentation of, the American
public.
A RETURN TO A PUBLIC INTEREST ROOTED IN THE FOUNDING VALUES
PROPOSITION 6: The articulation and promulgation of the values of the
public interest, rooted in the
Founding values and adapted to
contemporary realities, is the single most important issue that confronts
public administration.
To overcome the malaise of a nation rapidly breaking down into groups of distrustful, xenophobic individuals, we must return to a conception of a public interest that is based upon our common humanity
? a
public interest of brotherhood and sisterhood (as those terms were used in the 18th Century) of citizens united
by virtue. That was the vision at the founding of the
Republic, and it was to be the identifying characteristic of the American people.
However, Donald Meyer correctly observes that a "nation, like a person, develops an identity that
may be as seriously threatened as that of an individual"
(Meyer, 1976, p. 167). He argues that this nation, resting upon the presumption of extensive citizen virtue,
must always take great care to insure that citizens are
carefully instructed in ~ and constantly refreshed by ~
the necessary conditions of virtue. If we fail in that
task, then we risk the loss of the moral identity of our
nation, which is precisely what is happening to us
today.
An awareness of our plight returns us to a
political reality, long recognized in political philosophy. As Machiavelli described it: "... it is necessary to
provide against this [dissolution], by bringing the
government back to its first principles" (Machiavelli, 1950, p. 400). In returning to our first principles, we
will discover that the Founders believed that our
collective strength began in individual civic virtue based
upon the great civic obligation to become men and women of great good character. The key to our national
identity lies in what we conceived ourselves to be at the outset.
In his fine study of pluralism (which is not
multiculturalism), Henry Kariel argues that the first
obligation of the political community was the education of all citizens in civic virtue:
To ... make constitutionalism
operative and durable ? the education of leadership must be conceived as not merely private business. The formation of character, in the best constitutional order, must be a public concern (Kariel, 1961, p. 245).
This means that a conscious, continuous effort must be made by the state to educate all citizens in the nature of civic virtue and then to persuade them to make that virtue the center of their personal character. Out of the virtuous community will come virtuous leaders.
This has a very particular meaning for public administrators, for no small part of their jobs will be to rise above particular interests in order to serve the
public interest. The need is for public servants who can "do" moral philosophy: who can, through unending study and moral discourse, constantly articulate that
general public interest. Thus, "Ultimately, we must make government service attractive to those
intellectually able and temperamentally inclined to move beyond the lowest common denominator of interests" (Kariel, 1961, p. 283).
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In the article which follows this one in a later edition of Administrative Theory and Praxis, we will
present a civic humanist interpretation of the public interest. We believe that this was the intent of the
Founders and that civic humanism is the best means we have to solve our contemporary problems as a free and honorable people.
NOTES
1 At this point, we offer a caveat. In this article, we will use the term "the public interest," since it has become the conventional usage. However, the word "interest" suggests Utilitarian assumptions which we
reject. There are older usages, from "the commonweal" and "the common good" on to "the public good"
? any
of which would be more satisfactory than "the public interest." But the latter term is so commonplace and familiar that to unseat it would cause confusions we are not prepared to handle in this article. However, in the next article defining the term, we will deal with the
problem of the most appropriate phraseology. Suffice it to say here that our preference would be "the public good," but, unfortunately, that term now has a very
specific meaning in economics, especially public choice economics.
2 Instead of "the Founding values," Rohr uses the term
"regime values," but they refer to the same thing. He concludes his first book with a reference to a previous chapter, wherein he discussed the substance of the
regime values, emphasizing the indivudual rights therein. But he acknowledges that does not cover the field: "Thus, according to the Declaration of
Independence, the very purpose of government is to secure indivudual rights. This principle is the taproot of the American poltical cutlure ... [However, the
emphasis upon indivudual rights] tells only part of the
story. [It] is told at the expense of the republican tradition which emphasizes community and civic virtue rather than individualism and individual rights" (Rohr, 1989, p. 285; see also Rohr, 1986).
3 James Q. Wilson's essay "Liberalism, Modernism, and the Good Life."
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David Kirkwood Hart is the BYU Alumni Professor in the Institute of Public Management, Marriott School of
Management, Brigham Young University. His interests are in the moral foundations of leadership, public and business
ethics, and organizational theory. He is the author of numerous articles and a few books in these areas. He is a
graduate of Claremont Graduate School.
N. Dale Wright is professor of public management at Brigham Young University. His primary research interests are in organization theory and values. He was the editor of Papers on the Ethics of Administration (Brigham Young
University Press, 1988) and the co-editor with Terry L. Cooper, of Exemplary Public Administrators: Character and
Leadership in Government. He has written numerous articles in these areas. He is a graduate of the University of
Southern California.
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