UK Retail Overview & SolutionsSimon Allitt – Head of Retail
UK Retail Trends 2015 - 2020
� GLOBALISATION - Traditional UK retailers are more saturated and looking to globalise into emerging markets (Primark into the US)
� E-RETAIL on the increase and replacing traditional bricks/mortar stores on the high street (Amazon / NEXT)
� LUXURY British Brands still dominate – British brand is powerful especially in US and Middle East & Far East (Burberry / Paul Smith)
� UK ECONOMY showing steady growth – 2008 recession saw value retailers enter the market however demand for a quality product is in demand
� PRODUCT DEVELOPMENT - Retail competition is high so new product development is a high priority
� OVERSEAS brands coming to UK (Uniglo / Zara)
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Retail beyond
Retail Beyond will be very different from retail today. Nearly every component of the customer experience will be altered and business models will be challenged to adapt.
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Service Portfolio and Requirements
Steady shift of requirements over time
Change in consumer needs and regulatory requirement s
201520102000
� Regulatory Requirement(e.g. CB, Safety)
� Ergonomics� MAS for 20
countries
� Regulatory Requirement (e.g. CB, Safety)� MAS for 60 countries� Mobile Communication� Wireless Power� Sustainability Aspects� Product Marketing Support
� Regulatory Requirement(e.g. CB, Safety)
� GS
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What do UK Retailers and their
supply chain expect…
One stop shop
Full suite of services – Testing Inspections / Audits / Sustainability
High level of technical support in UK
Local point of contact for vendors
Team with Commercial Awareness
Availability of seminars and training
Competitive pricing globally
Speed of delivery globally
Global footprint matches their sourcing patterns
IT delivery tools
Our belief; A Sustainable Partnership with a Global Service Provider
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Not just a test lab
Testing Inspecting Auditing Certifying Consulting
Products Systems Process People
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China Growth as an example
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One for all.
The new TÜV Rheinland testmark.
The Test Mark concept
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� New unique design distinguishes TÜV Rheinland’stest mark from all other marks.
1 Design
� Keywords focus on core messages, e.g. quality� Direct, clear and quick communication
2 Keywords
� ID is our service’s personal ‘fingerprint’ and corresponds to our online database “Certipedia”
4 ID Number
� Exclusively linked to our database� Directly check what is behind the test mark and
how was the product tested?
3 QR Code
Information at a glance
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Certipedia
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Coffee Break
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