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Zinnov Zones 2019
RPA Platforms
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Ø Customer Endorsements
Ø Developer Feedback
RPA Scalability
Positioning reflects the scores in RPA Prowess and RPA Scalability
RPA Prowess1 RPA Scalability2
Ø Breadth of Use Cases
Ø Industry Focus
Ø RPA Product Capabilities
Ø Unattended RPA Capabilities
Ø Attended RPA Capabilities
Ø Cognitive RPA Capabilities
Ø RPA Security & Governance
Ø Ecosystem Focus
Ø Focus on Bot Store
Ø Pricing Models
RPA Prowess
The cumulative score of enterprises based on RPA Prowess (x value) and RPA Scalability (y value) was used to classify platform companies in Zinnov Zones framework
Zinnov evaluated participating RPA Platform companies on two key areas basis which they were plotted on a 2-dimensional graph
Ø Financials
Ø Digital Clientele
Ø Digital Talent
Zinnov Zones for RPA Platform 2019: Framework
Ø Funding
Ø Geography Focus
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Zinnov Zones for RPA Platforms – Segments
Source: Data shared by participant companies, Zinnov Research & Analysis
Overall RPA
1 • Assessed the overall RPA prowess and scalability of the participants; key parameters include product capabilities, breadth and depth of use cases, ecosystem focus, and capabilities across the four segments: Unattended RPA, Attended RPA, Cognitive RPA, and Security and Governance
Unattended RPA
2 • Assessed the unattended RPA focus and capabilities of the participants; key parameters include revenue share from unattended, breadth and depth of use cases, among others
• Unattended RPA involves bots working remotely without any human interaction and are typically used for back office processes
Attended RPA
3 • Assessed the attended RPA focus and capabilities of the participants; key parameters include revenue share from unattended, breadth and depth of use cases, among others
• Attended RPA includes bots that work alongside humans and are typically used for front office processes
Cognitive RPA
4• Assessed participants on their native cognitive capabilities, partnership with commercial players, focus on IPs and cognitive
use cases. Cognitive capabilities assessed comprises AI/ML, OCR, NLP/NLG, chatbots, etc.
Security & Governance
5• Assessed end to end security & governance capabilities of RPA platforms, including identity and access management,
infrastructure security, information security and governance
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AutomationAnywhere
Blueprism
UiPath
WorkFusionPega
Kofax
Softomotive
Thoughtonomy
KryonSystems
RedwoodSoftware
AnotherMonday
AutomationEdge
NICE
Jacada
Zinnov Zones for RPA Platforms: Overall Ratings
Zinnov Zones for RPA Platforms – Overall
Source: Data shared by participant companies, Zinnov Research & Analysis
Nurture Zone Breakout Zone Execution Zone Leadership Zone
Low
High
RPA
Scal
abili
tyRP
A Re
venu
e |R
even
ue Y
oY G
row
th |
# o
f Cus
tom
ers |
Cus
tom
er G
row
th Y
oY |
Hea
dcou
nt |
Av
erag
e Re
venu
e pe
r Cus
tom
er |
Fun
ding
($ v
alue
) | G
eo F
ocus
RPA ProwessBreadth of Use Cases | Industry Focus | RPA Product Capabilities(Ease of Use, Ease of customization, Scalability, Ease of deployment, Quality of support) | Unattended RPA Capabilities | Attended RPA Capabilities | Cognitive RPA Capabilities
| RPA Security & Governance | Ecosystem Focus(Service Providers, Technology Partners, Developers, Start-ups) | Focus on Bot Store/Marketplace | Pricing Model | Customer Endorsements | Developer Feedback
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AutomationAnywhere
Blueprism
UiPath
WorkFusion
Pega
Kofax
Softomotive
Thoughtonomy
KryonSystems
RedwoodSoftware
AnotherMonday
AutomationEdge
NICE
Jacada
Zinnov Zones for RPA Platforms: Segment-wise Ratings (1/4)
Zinnov Zones for RPA Platforms – Unattended RPA
Source: Data shared by participant companies, Zinnov Research & Analysis
Nurture Zone Breakout Zone Execution Zone Leadership Zone
Low
High
Una
tten
ded
RPA
Scal
abili
tyRe
venu
e Sh
are
from
Una
tten
ded
RPA
| Cu
stom
er S
hare
from
Una
tten
ded
RPA
| O
vera
ll RP
A Sc
ale
Unattended RPA ProwessFocus on Unattended RPA | Use Case Analysis | Customer Endorsements | Developer Feedback | Market Visibility
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AutomationAnywhere
Blueprism
UiPath
WorkFusion
Pega
KofaxSoftomotive
Thoughtonomy
KryonSystems
RedwoodSoftware
AnotherMonday
AutomationEdge
NICE
Jacada
Zinnov Zones for RPA Platforms: Segment-wise Ratings (2/4)
Zinnov Zones for RPA Platforms – Attended RPA
Source: Data shared by participant companies, Zinnov Research & Analysis
Nurture Zone Breakout Zone Execution Zone Leadership Zone
Low
High
Atte
nded
RPA
Sca
labi
lity
Reve
nue
Shar
e fr
om A
tten
ded
RPA
| Cu
stom
er S
hare
from
Att
ende
d RP
A |
Ove
rall
RPA
Scal
e
Attended RPA ProwessFocus on Attended RPA | Use Case Analysis | Focus on Automation Opportunity Finder | Customer Endorsements | Developer Feedback | Market Visibility
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AutomationAnywhere
Blueprism
UiPath
WorkFusion
Pega
Kofax
Softomotive
Thoughtonomy
KryonSystems
RedwoodSoftware
AnotherMonday
AutomationEdge
NICE
Jacada
Zinnov Zones for RPA Platforms: Segment-wise Ratings (3/4)
Zinnov Zones for RPA Platforms – Cognitive RPA
Source: Data shared by participant companies, Zinnov Research & Analysis
Nurture Zone Breakout Zone Execution Zone Leadership Zone
Low
High
Cogn
itive
RPA
Sca
labi
lity
Cogn
itive
Tal
ent A
naly
sis |
AI/
ML
Tale
nt O
n-bo
arde
d in
1 y
ear |
Ope
n Po
sitio
ns |
Ove
rall
RPA
Scal
e
Cognitive RPA ProwessFocus on Native Cognitive Computing capabilities (AI/ML, NLP/NLG, Computer Vision/Computer Audition, OCR, Chatbots) | Use Case Analysis | Focus on Cognitive Technology Partnerships | Cognitive related IP/Patents filed | Customer
Endorsements | Developer Feedback | Market Visibility
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AutomationAnywhere
Blueprism
UiPath
WorkFusion
PegaKofax
Softomotive
Thoughtonomy
KryonSystems
RedwoodSoftware
AnotherMonday
AutomationEdge
NICEJacada
Zinnov Zones for RPA Platforms: Segment-wise Ratings (4/4)
Source: Data shared by participant companies, Zinnov Research & Analysis
Zinnov Zones for RPA Platforms – Security & GovernanceNurture Zone Breakout Zone Execution Zone Leadership Zone
Low
High
RPA Security & Governance ProwessIdentity & Access Management – IAM (Privileged Access Management, Role Based Access Control – RBAC, Credentials Vault, RSA Keys) | Infrastructure Security (Application/SDLC level Security/DevSecOps, AES Encryption, TLS Protocol) |
Information Security/ISO27001 | Governance (Bot Audit Trails, Bot Control Rooms) | Domain Skills | Customer Endorsements | Developer Feedback | Market Visibility
RPA
Scal
abili
tyRP
A Re
venu
e |R
even
ue Y
oY G
row
th |
# o
f Cus
tom
ers |
Cus
tom
er G
row
th Y
oY |
Hea
dcou
nt |
Av
erag
e Re
venu
e pe
r Cus
tom
er |
Fun
ding
($ v
alue
) | G
eo F
ocus
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