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Handbook for MAP Academic Advisors
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A GUIDE FOR MAP
ACADEMIC ADVISORS
maynooth access programme
CONTENTS
Welcome from the Registrar ...................................................................................... 01
Overview of Maynooth Access Programme (MAP) ................................................... 03
Students with Disabilities and Their Supports ......................................................... 06
Mature Students and Their Supports ........................................................................ 07
Access Students and Their Supports ........................................................................ 08
Role of MAP Academic Advisor .................................................................................. 09
How much Time is Required..................................................................................11
What Supports Are In Place for Me from MAP .....................................................12
Will I Get a List of The Students I Need To Meet ..................................................12
When Will I Get The LANEX ...................................................................................13
Do MAP Students Perform as Well Academically As Other Students .................13
Should I Meet With All MAP Students ...................................................................13
Do I Notify MAP of 1:1 Academic Meetings With Students...................................14
Who Do I Contact in the Access Offi ce If I Have A Query ......................................14
How Will I Know About A Student’s Accommodations .........................................15
What Are my Responsibilities in Relation To Confi dentiality ................................15
What Is Accessibility...............................................................................................16
What is a Reasonable Accommodation for Students with Disabilities ................16
Which Legislation Provides for the Support of Students with Disabilities ..........18
Will There Be MAP Academic Advisors in Other Departments ............................19
Overview of MAP Academic Advisor Role ................................................................. 20
Development and Dissemination of Good Practice .................................................. 22
English Department – Supporting Students registered with the Access Offi ce .....22
Access Offi ce - Inclusion as a Guiding Principle ..................................................24
Applied Social Studies - Extensions and Other Academic Accommodations .....25
Academic Issues Student Checklist .......................................................................... 26
MAP Academic Advisors Moodle Space .................................................................... 28
Case Studies ................................................................................................................ 29
Access Student Failing Subject .............................................................................29
Mature Student Problems with a Subject .............................................................30
Disability Issues .....................................................................................................31
Dyslexia .............................................................................................................31
Possible Learning Diffi culty .............................................................................33
Mental Health ...................................................................................................34
Hearing Impairment .........................................................................................36
Physical Disability ............................................................................................38
Visual Impairment ............................................................................................40
MAP Access Team ....................................................................................................... 42
MAP Academic Advisors List...................................................................................... 43
Feedback on Meetings Form ...................................................................................... 45
NUI Maynooth Useful Contacts Numbers ................................................................. 50
Notes ............................................................................................................................ 51
NUI Maynooth prides itself on its diverse student population. The development
of this handbook together with the embedding of academic supports within
departments is most welcome. The handbook is a resource for lecturers and
administrators informing them on the learning supports available to identifi ed
under-represented groups in NUI Maynooth.
The last decade has seen NUI Maynooth respond positively to the challenge
of widening participation among under-represented groups accessing higher
education. At national level a number of key pieces of legislation, including the
University Act 1997, the Equal Status Acts 2000-2004 and the Disability Act 2005;
have enshrined basic rights to equality of support and access to education. The
HEA, in the National Access Plan 2008-13, have articulated the need for more
coherent, integrated approaches to the principle of institution wide approaches
to mainstreaming.
The development of this handbook is a valuable source of reference for all in the
university working to achieve these objectives in the coming years.
I would like to wish both the Access Offi ce and MAP Academic Advisors well in
the continued development of supporting students and embedding good practice
into the university culture.
Yours sincerely
Dr David B. Redmond
Registrar
A GUIDE FOR MAP ACADEMIC ADVISORS | 01
The Access Offi ce at NUI Maynooth,
through the Maynooth Access
Programme (MAP), supports students
with disabilities, mature students,
school leavers from socio-economic
disadvantaged backgrounds, New
Irish and members of the Travelling
Community.
THE ACCESS OFFICE AT NUIM HAS FOUR MAIN AIMS:• To embed accessibility and diversity issues into the culture of the
University, thereby infl uencing the development of inclusive policies
and practices;
• To widen participation so that all groups in Irish society are fully
represented in the higher education student population.
• To address the delivery of specifi c supports to students, prospective
students and staff; and
• To work with the University so that students and staff with specifi c
access and support needs are treated in an equitable way.
A GUIDE FOR MAP ACADEMIC ADVISORS | 03
STUDENTS IDENTIFIED BY THE ACCESS OFFICE MAY NEED SUPPORT WITH:
• Expectations of going to college and the general transition to
Higher Education
• Help applying to college and accessing admission routes
• Financial support or advice
• Academic support including the following:
• Study skills focussed on helping the student to become an
independent learner.
• Assistive technology equipment and training.
• Academic tuition if appropriate.
• Personal supports such as note takers and personal
assistants.
• Examination support when appropriate.
• Personal support and advocacy to ensure specifi c access and
support needs are treated in an equitable way.
CONTINUED
NUIM recognises that studying at
university is very different to the
experience of secondary school. Students
registered with the Access Offi ce may
have a different learning style, may have
had different experiences of education
and life and may require more support
to become an independent learner.
University students are encouraged
to take responsibility for getting their
work done and organising their time
effectively. The MAP Team plays a key
role in assisting students registered with
the Access Offi ce to develop these skills
and become an independent learner while
taking into account different learning
styles, illness and disability related issues
and diverse needs.
04 | A GUIDE FOR MAP ACADEMIC ADVISORS
WHAT SUPPORTS ARE IN PLACE FOR ALL MAP STUDENTS?
• MAP works with schools and communities
raising expectations and supporting students
applying to college.
• MAP provides pre-entry general information and
advice about how to become a student at NUIM
and the supports a student may need.
• MAP has developed admission routes to support
mature students, students from disadvantaged
backgrounds and students with disabilities to
enter NUIM.
• MAP delivers comprehensive orientation
programmes that give students a head start on
what life at NUIM is about.
• MAP Learning Advisors provide fi nancial advice
and ongoing personal support.
• MAP Learning Advisors coordinate the provision
of academic and learning supports.
• MAP provides a Peer Mentoring programme.
• MAP students can access an Online Learning
Support Resource.
• MAP offers Student + - a unique study
skills programme to help students become
resourceful, independent learners.
• MAP provides students with the opportunity to be
screened for a specifi c learning diffi culty.
• MAP provides, in collaboration with the
Academic Departments, additional Academic
Tuition where appropriate.
• MAP provides disability and diversity training for
staff at the University.
A GUIDE FOR MAP ACADEMIC ADVISORS | 05
• MAP Learning Advisors complete a Needs Assessment for all
students who register with the Disability Offi ce. A Learning and
Academic Needs report (LANEX), which outlines the academic
and examination support to be provided by the Disability Offi ce
and the Academic Departments is then forwarded to the relevant
Departments.
• The Disability Offi ce approves examination supports, when
appropriate, such as extra time, smaller venue, Learning
Disability Awareness, rest breaks, use of scribe or reader, use of
PC or assistive technology when taking their examinations.
CONTINUED
06 | A GUIDE FOR MAP ACADEMIC ADVISORS
STUDENTS WITH DISABILITIES AND THEIR SUPPORTS
Most students with disabilities apply for a place at NUIM through
the CAO and indicate that they have a disability or specifi c learning
diffi culty at that point. Some students will also apply to DARE
(Disability Access Route to Education) which is a supplementary
admissions route specifi cally for students with disabilities (www.
accesscollege.ie).
However, students can disclose that they have a disability at
any time in the academic year and many students will seek
supports post-entry.
Some students cross a number of areas in that they could be a
student with a disability who is also mature for example. At NUIM
in 2011 over 300 students, almost 5% of the NUI Maynooth student
body, well above the national average, are people with disabilities.
We recognise that a disability can impact upon a student’s capacity
to participate in university life and we work with learners to help
ensure that the impact is minimised and that students with
disabilities are provided with every opportunity to reach their
academic potential. The MAP Learning Advisors in the Disability
Offi ce coordinate the provision of a range of supports for students
with disabilities:
• All students are offered access to Student + - a unique study skills
programme to help students become resourceful, independent
learners. Some students will also be offered one to one support in
identifi ed areas.
• MAP offers students registered with the Disability Offi ce access to
and training in a range of assistive technology. Programmes such as
Inspiration and Read and Write Gold are available campus wide.
• MAP students registered with the Disability Offi ce can access the
Assistive Technology Centre which houses a range of assistive technology.
• The Educational Technology Offi cer will support students to convert
materials into Audio, Braille and other formats as required.
• MAP provides personal supports such as academic/ personal
assistants, note takers etc to students with disabilities when necessary.
MATURE STUDENTS AND THEIR SUPPORTS
Mature students at NUIM (over 23 years of age) may have left school early or
were unable to fulfi ll their true potential in education due to fi nancial, social
or family circumstances. Over the years their situation may have changed with
family reared, children settled in school, they may wish to change their job or
develop a more interesting career path. More recently the current economic
climate has forced many to revisit their career options and undertake a
course of study. Over 400 new mature students a year come to Maynooth to
do a degree. Typically, they describe their experience here as academically
challenging but hugely enjoyable and rewarding. The MAP Mature Student
Offi cer coordinates the provision of a range of additional supports:
• Mature Student Advisory Service – personal, fi nancial, academic advice.
• Essay Seminars in collaboration with Academic Advisory Offi ce and the
Writing Centre.
• Liaison with Academic departments on extra academic supports.
• Mature Student Society for peer support.
• All students are offered access to Student+ – a unique study skills
programme to help students become resourceful independent learners
A GUIDE FOR MAP ACADEMIC ADVISORS | 07
ACCESS STUDENTS AND THEIR SUPPORTS
The NUI Maynooth Access Programme supports disadvantaged
school leavers who enter NUIM through the Higher Education
Access Route (HEAR) and Access 21 which is a supplementary
admissions route specifi cally for disadvantaged school leavers
(www.accesscollege.ie). Students typically come from areas
of socio-economic disadvantage, Travellers and New Irish
communities with low transfer rates to higher education.
In 2011/12 there are 295 access students at Maynooth supported
by MAP. The MAP Advisor coordinates the provision of a range of
supports:
• Financial Support to help with college expenses e.g. books
and rent.
• Social Support (Christmas Party, Mid-Semester and End-Of
Year Review meetings).
• Opportunities for students to participate as Leaders/
Volunteers with MAP
• A texting /e-mailing system as well as Social Media (Twitter,
MAP Area Forum on Moodle) is in place to update students
regularly on relevant information and invite them to touch
base with the MAP Advisor.
• All students are offered access to Student+ – a unique study
skills programme to help students become resourceful
independent learners.
CONTINUED
08 | A GUIDE FOR MAP ACADEMIC ADVISORS
WHAT DO I HAVE TO DO?MAP Academic Advisors have a specifi c clearly defi ned
role to assist students supported by MAP with academic
course-related queries and concerns only.
A GUIDE FOR MAP ACADEMIC ADVISORS | 09
CONTINUED
A MAP ACADEMIC ADVISOR IS :1. Source of support & advice for MAP students who have
academic course related queries and concerns.
2. A link between academic departments and the Access Offi ce on
academic issues relating to students supported by MAP;
3. A referral point for academic departments on issues relating to
specifi c groups of students;
4. A source of advice for Access Offi ce on academic issues;
5. A source of support & advice for academic departments on
supporting students from target groups (disability, mature,
socio-economic, Travellers, New Irish);
6. A conduit to provide diversity/equality awareness raising in
academic departments especially in relation to the Disability Act
and legal obligations;
7. A conduit for the dissemination of the Learning and Academic
Needs/Examination Accommodations (LANEX) Report to
relevant staff in the department and also protecting the
confi dentiality of the LANEX;
8. The implementer of the LANEX and ensures that the support
approved for students registered with Disability Offi ce is put in
place at departmental level.
9. A key person in the department to be aware of legal obligations
relating in particular to disability within the department; and
10. A source of information for potential students on specifi c
aspects of courses run in their department.
11. An advocate within your Department around accessibility and
diversity issues.
10 | A GUIDE FOR MAP ACADEMIC ADVISORS
A MAP ACADEMIC ADVISOR IS NOT :1. A student counsellor. Students in need of counselling should
be referred to the campus counselling service and/or medical
centre;
1. A fi nancial or personal advisor to students. Students should
be referred to the Access Offi ce and/or Welfare Offi cer in the
Students Union;
2. A retention offi cer. Students at risk of dropping out should be
referred to the Access Offi ce and/or Academic Advisor’s Offi ce;
3. A person with sole responsibility to resolve all “access” issues
brought to their attention; or
4. A disability advisor. Students with disabilities should be
referred to the Disability Offi ce.
HOW MUCH TIME IS REQUIRED?You should attend the initial session which will outline the role of the MAP Academic
Advisor before the start of semester one. At this session you will receive a pack that
includes all the information you will need to smoothly integrate your role as MAP
Academic Advisor into your daily academic life.
Following that you will be invited to attend brief end-of-semester review meetings
(2 in total in an academic year). Meetings with students can be timed during your
standard offi ce hours.
In addition you will be offered the opportunity to indicate your specifi c needs in the
context of training and support and the Access Offi ce will endeavor to respond as
quickly as possible.
A GUIDE FOR MAP ACADEMIC ADVISORS | 11
CONTINUED
WHAT SUPPORTS ARE IN PLACE FOR ME FROM MAP?
MAP will provide training, a support pack and end-of-semester
review meetings. We will also provide a range of support materials
in hard copy, online and in a dedicated Moodle space. You are
also encouraged to contact MAP staff any time you have a query in
relation to your role as MAP Academic Advisor.
A list of MAP staff and their roles and contact details are available in
the Handbook and on your Moodle Support Page.
12 | A GUIDE FOR MAP ACADEMIC ADVISORS
WILL I GET A LIST OF THE STUDENTS I NEED TO MEET?
The supports offered to students from MAP is confi dential and access to student
information and details varies depending on the student group.
• You will not receive details about MAP students who have come through the
HEAR programme. These students will be encouraged to self-advocate to have
their own needs met. They may contact you directly or may be referred to you by
a member of the MAP team.
• In relation to mature students you can request a list of all mature students
in your Department from the Mature Student Offi cer. Students will also be
encouraged to self-advocate to have their own needs met. They may contact you
directly or may be referred to you by a member of the MAP team.
• In the case of students with disabilities, their individual support needs are always
communicated to academic departments through the Learning and Academic
Needs and Exam Report, known as a LANEX. This report is sent via email to
speed up the communication process. In relation to students with disabilities it
might be useful to have a meeting with the student to discuss items covered in
the LANEX. This would be crucial if the disability was signifi cant.
WHEN WILL I GET THE LANEX?
These reports are generally circulated at the beginning of the academic year.
A LANEX can be updated if a student’s personal or medical circumstances
change. Students who disclose a disability post-entry may register for
supports at any time so some reports will be circulated mid-semester.
Only MAP Advisors in the Disability Offi ce have the authority to change the
supports outlined on the LANEX. There are national guidelines that govern
the coordination of reasonable and appropriate supports for students with
disabilities.
All LANEX’s are circulated to the Heads of Department and MAP Academic
Advisors. MAP Advisors should familiarise themselves with these documents.
SHOULD I MEET WITH ALL MAP STUDENTS?
No. At the beginning of each academic year all students will be advised by
MAP that they should access a range of mainstream supports if they are
having academic diffi culties. Some students will feel that they need to discuss
their academic concerns with their Department’s MAP Academic Advisor to
get specifi c guidance and support and will self-refer to you.
In relation to students with disabilities it might be useful to have a meeting
with the student to discuss items covered in their LANEX. This would be
particularly crucial if the disability was signifi cant.
DO MAP STUDENTS PERFORM AS WELL ACADEMICALLY AS OTHER STUDENTS?
Yes, research over the past number of years has shown that MAP students, with the
right support, perform as well, if not better, than other students.
A GUIDE FOR MAP ACADEMIC ADVISORS | 13
CONTINUED
WHO DO I CONTACT IF I HAVE A QUERY?
• In general where you have a concern about a Mature Student, you should contact
the Mature Student Offi cer, Emer Sheerin.
• If you have a concern about an Access Student you should contact the Access
Student Advisor, Loretta Mulvihill.
• In relation to students with disabilities;
• If you have concerns/queries in relation to students with Specifi c Learning
Diffi culties ( Dyslexia, Dyspraxia) you should contact Bridget Gormley, MAP
Learning Advisor
• If you have concerns/queries in relation to students with Mental Health Issues,
Asperger’s Syndrome, Attention Defi cit Disorder or Signifi cant Ongoing Illness
you should contact Ina Olohan, MAP Learning Advisor
• If you have concerns/queries relating to students with a Visual Impairment,
Hearing Impairment or Physical/Mobility issue, you should contact Maeve
McCaldin, MAP Learning Advisor
Contact details for all MAP staff are available in this Handbook, on your MAP Academic
Advisors Moodle Support Page and on the Access Offi ce website (access.nuim.ie).
14 | A GUIDE FOR MAP ACADEMIC ADVISORS
DO I NOTIFY MAP OF 1:1 ACADEMIC MEETINGS WITH STUDENTS?
You should record the meetings as you would with any student.
MAP will provide you with a mechanism to record student
meetings that will be used for evaluation purposes. This will be
discussed at end-of-semester review meetings. Generally you will
not be required to notify MAP of individual meetings with students.
However, you should contact MAP immediately if you have any
questions about your role, a concern about the level of support
a student is receiving or concerns about a student’s welfare.
WHAT ARE MY RESPONSIBILITIES IN RELATION TO CONFIDENTIALITY?
Yes this is very important. We encourage students with disabilities to
disclose information on their disability/specifi c learning diffi culty to the MAP
Team before they apply to college or at any point during their studies. Such
disclosure is encouraged so that MAP staff and MAP Learning Advisors
can work with the student in ensuring that any reasonable accommodation
required is identifi ed and facilitated in conjunction with the student.
Any documentation or information presented in disclosing a support need is
held by the Access Offi ce and specifi c medical or other documentation will not
be disclosed to any third party.
Once the assessment of need has taken place the LANEX, or report outlining
appropriate supports for the student, is completed by the Disability Offi ce.
This report is disseminated at department level, usually to the Head of
Department and the Academic Advisor.
When a copy of the report is received it is important that the information is
communicated to all departmental staff who are involved with the student.
We appreciate that individual departments will have their own procedures
for communicating information. However, with the implementation of the
Disability Act 2005, it is vital that the support requirements of students are
communicated in an effective and confi dential manner to all staff who are
involved in teaching the student.
It would also be best practice that the Department/Academic Advisor holds a
copy of the report in individually created fi les for each student registered with
the Disability Offi ce in their Department.
HOW WILL I KNOW ABOUT A STUDENT’S ACCOMMODATIONS?
This applies only to students with disabilities. Any supports approved for a student
will be outlined in the LANEX.
A GUIDE FOR MAP ACADEMIC ADVISORS | 15
CONTINUED
WHAT IS A REASONABLE ACCOMMODATION?
“A student is disabled if he/she requires a facility which is outside of the
mainstream provision of the college in order to participate fully in higher
education and without which the student would be educationally disadvantaged
in comparison with their peers.…an educational establishment will discriminate
against a student with a disability if they do not do all that is reasonable to
accommodate that student..”
A reasonable accommodation is ‘any action that helps alleviate a substantial
disadvantage’
16 | A GUIDE FOR MAP ACADEMIC ADVISORS
WHAT IS ACCESSIBILITY?
Accessibility relates to a student’s ability to access and be fully
involved in university life. While many MAP students learn in
individual ways, a curriculum designed to be inclusive will reduce
diffi culties in the learning experienced by MAP students. There is
no need to dilute the curriculum or to reduce course requirements
for MAP students. Levelling the playing fi eld does not affect the
integrity of the degree.
Appropriate accommodations may be needed as well as
modifi cations in the way information is presented and in
methods of testing and evaluation. MAP Academic Advisors can
make college more accessible for their students by drawing on
the student’s own prior learning experiences and using available
college and department resources concerning best practice in
Teaching and Learning. The LANEX will give specifi c guidance
concerning accessibility for students with disabilities.
Specifi c advice on how to support students with disabilities in
the context of teaching and learning is provided in the DAWN
handbook ‘Teaching Students with Disabilities: Guidelines for
Academic Staff’.
The purpose of providing a reasonable accommodation is to minimise the
impact of a disability on academic performance.
Making a reasonable accommodation could involve changing procedures,
modifying the delivery of a course, providing examination arrangements,
altering the physical environment or providing additional supports such as
assistive technology, materials in alternative formats or extra tuition.
Examples of Reasonable Accommodations
• Students with physical disabilities need to have classrooms and laboratories
that are located in accessible locations.
• Students who are visually impaired are unable to see materials in visual
formats. Lecture notes in Braille or audio or digital formats allow them to
access lectures in the same way as other students.
• Lectures delivered orally are inaccessible to students who are hearing
impaired. Providing interpreters, or written notes removes this barrier and
is a reasonable accommodation
• Lectures delivered orally can also be inaccessible to students who have
signifi cant learning issues. A student who has a mental health issue or
dyslexia, for example, would benefi t from lecture notes or handouts in
advance of class.
• Students who have disabilities/learning issues could be considered for an
extension in which to complete an assignment. This could be a reasonable
accommodation in the context of the impact of their disability/learning
diffi culty.
• A reasonable accommodation during an examination could include extra
time, rest breaks, the provision of an alternative examination venue,
assistive technology or a scribe/reader.
• A reasonable accommodation could be to provide educational support
workers such as a personal assistant, laboratory assistant, note taker,
academic tutor, reader/scribe etc.
• Allowing students to demonstrate that they have achieved the learning
outcomes of the course in an alternative manner. An example would be
substituting a written assignment with an oral assessment.
An inclusive curriculum will support the learning needs of all students and
minimise the need for individual support.
A GUIDE FOR MAP ACADEMIC ADVISORS | 17
CONTINUED
WHICH LEGISLATION PROVIDES FOR THE SUPPORT OF STUDENTS WITH DISABILITIES?
The Disability Act 2005 sets out to make signifi cant improvements to the everyday
lives of people with disabilities. It forms part of the Government’s National
Disability Strategy, which also includes the Employment Equality Act, 1998, the
Equal Status Act, 2000, the Equality Act, 2004, the Education for Persons with
Special Educational Needs Act, 2004 and the Comhairle (Amendment) Bill, 2004.
In short, the Act places a number of statutory obligations on public bodies, which
include Higher Education Institutions, to:
18 | A GUIDE FOR MAP ACADEMIC ADVISORS
WILL THERE BE MAP ACADEMIC ADVISORS IN OTHER DEPARTMENTS SUPPORTING THE SAME STUDENTS?
We aim to have a MAP Academic Advisor in every Academic Department on
campus. MAP Academic Advisors will work individually within their subject
areas with their own students during each semester as the issues you deal
with for students will be academic and subject-specifi c in nature. The MAP
team will create opportunities for Advisors across faculties to meet, namely
at the initial training and again at the end of semester review meeting. MAP
Academic Advisors are also welcome, but not obliged, to join in with any of our
social events for students organised throughout the year. We will also supply
a list of MAP Academic Advisors across campus and contact details on the
MAP Academic Advisor Moodle Support Page to allow for peer support and
collaboration throughout the year.
WHAT HAPPENS IF I TAKE EXTENDED LEAVE OR CANNOT FULFIL MY ROLE AS MAP ACADEMIC ADVISOR?
You should notify your Head of Department to arrange and nominate a suitable
replacement. Please advise the Access Offi ce in good time to enable briefi ng of
the new appointee and their inclusion in the Moodle space.
• Make public buildings accessible to people with disabilities - by 31st
December 2015 all college buildings must comply with Part M of the Building
Regulations which deals with accessibility of buildings for people with
disabilities
• Make public services and information accessible to people with disabilities
• Be pro-active in employing people with disabilities - third level institutions are
legally obliged, to reach a minimum 3% target for the employment of people
with disabilities, under the Act’s defi nition of disability
More detailed information on college legislative obligations will be provided in
hard copy and in your Moodle space.
A GUIDE FOR MAP ACADEMIC ADVISORS | 19
OVERVIEW OF ROLE OF MAP ACADEMIC ADVISOR
20 | A GUIDE FOR MAP ACADEMIC ADVISORS
OVERVIEW OF ROLE OF MAP ACADEMIC ADVISOR
A GUIDE FOR MAP ACADEMIC ADVISORS | 21
Yes: Discuss the issue bearing this fact in mind.
No: Discuss the issue as you would with any student.
Yes: Refer to the Disability Offi ce.
No: Discuss the issue as you would with any student.
Yes: Discuss the issue bearing this fact in mind.
No: Discuss the issue as you would with any student.
Yes: Discuss the issue with student.
No: Refer student to appropriate service (Medical Counselling, Academic Advisory, Welfare)
Yes: Consult the LANEX and discuss the issue. No: Refer student to appropriate service (Medical, Counselling, Academic Advisory, Welfare)
Yes: Discuss the issue with the student. No: Refer student to appropriate service (Medical Counselling, Academic Advisory, Welfare)
Yes: Agree the action with the student.
No: Contact the MAP Advisor by e-mail (cc student).
Yes: Agree the action with the student.
No: Contact the MAP Learning Advisor by e-mail (cc student)
Yes: Agree the action with the student.
No: Contact the Mature Student Offi cer by e-mail (cc student).
1Did the student disclose that they entered via the HEAR route?
Do you feel that the student has an undiagnosed disability/specifi c learning diffi culty
Is the issue academic?
Is the issue academic?
Is the action to be taken clear?
Is the action to be taken clear?
Is the student mature?
Is the issue academic?
Is the action to be taken clear?
1
1
2
2
2
3
3
3
ACCESS
Student
makes
contact
with MAP
Academic
Advisors
DISABILITY
MATURE
If necessary, record the meeting and email relevant Access Offi ce Advisor (cc student)
SUPPORTING STUDENTS REGISTERED WITH THE DISABILITY AND ACCESS OFFICE IN THE DEPARTMENT OF ENGLISH
1. In the fi rst half of the semester I write to all students with a
LANEX Report and invite them to meet with me.
2. At fi rst meeting:
• Introduce myself and let them know that I am available to
appropriately support them as they need me throughout the
year – but stress that it is each student’s responsibility to
manage their own relationships with individual teachers in
different class situations
• Check the student feels appropriately supported in the
department; if not what can we do to improve supports
• Check whether the student has any physical needs that
should be met asap (lift access, etc)
• Check whether they need to record lectures and so forth
• Check how well the assessment processes we have in
place have been working for the student/or how the student
anticipates them working
• Remind the student that we can review this as the year goes on
• Inform them about the sticker option for essays and for exams
(they can collect a sticker from me or the Learning Resource
Offi ce to put on papers to highlight the need for Disability
Awareness from the corrector) and give them the option of
using it or not
• Ask them to identify themselves to their seminar leaders/
tutors anyone who will be teaching/assessing them in a small
group capacity; stress the importance of the student taking
responsibility for this
• Ask them to identify themselves to large group teachers if
necessary
22 | A GUIDE FOR MAP ACADEMIC ADVISORS
DEVELOPMENT AND
DISSEMINATION OF GOOD
PRACTICE
• Stress the importance of a student’s right to confi dentiality. If I think it
is wise or necessary to meet with and talk with other faculty members
I always seek the student’s permission and check with the student that
they are comfortable with me doing so.
3. Before exams I meet with everyone in the Dept who is involved with
correcting and assessing and go through the practice of Disability Awareness
especially with regard to SLDs.
4. I remind faculty at Departmental level of the importance of being familiar
with the DAWN handbook.
5. I also invite faculty to check with me if they are unsure how to support a
student who has identifi ed themselves; and I direct colleagues to the MAP
website, and the DAWN document again.
6. Before exams I write again to all students registered and ask them to check
in with me if they have any changing needs or circumstances or if they simply
just want general support.
7. Periodically I write to the students throughout the year and check in with
them, but again I stress that it is a student’s responsibility to manage their
own needs and supports with my help.
8. At Exam Meetings, student confi dentiality is maintained; I am present as
a representative of registered students and I only contribute on behalf of a
student if there is a borderline or other issue, and in such an event the details
of the student’s circumstances are not discussed.
Moynagh Sullivan, Department of English
A GUIDE FOR MAP ACADEMIC ADVISORS | 23
24 | A GUIDE FOR MAP ACADEMIC ADVISORS
GOOD PRACTICE IN SUPPORTING UNDER-REPRESENTED GROUPS IN NUIM
The HEA Report “Towards The Best Education for All” (2006) states that …” every
aspect of the institution’s life needs to be infused with a consciousness of social
responsibility.” NUIM has a strong sense of this social responsibility. Students
from under –represented backgrounds are steadily increasing in the university
student population from the early days of the Access programme in 1998.
This in turn has driven initiatives across departments and offi ces which may
not be about doing extraordinary things but is more about doing ordinary things
extraordinarily well. Ordinary things such as improving the quality of the learning
experience, being aware of staff development needs, listening to what people say
they need and recognising that implementing change for one benefi ts all.
In recognition that much good practice already happens across departments
and offi ces in the university the Access Offi ce in partnership with The Centre
for Teaching and Learning are devising an award for academic departments
and administrative offi ces of the university. This award will recognise innovative
inclusive practices across the university that support the learning of diverse
student groups and will have mainstream benefi ts for the general student
population. Further information available on Access Offi ce website http://access.
nuim.ie and MAP Academic Advisor Moodle space
The Access Offi ce as part of its own contribution to good practice sees the MAP
Academic Advisors and this handbook as a model of good practice within NUIM
and across the higher education sector. We look forward to hearing what you and
your department do to in the area of inclusive learning and student engagement.
We look forward to sharing these important practices with others and the
possibility of mainstreaming across the university and the sector.
Ann O’ Brien, Director of Access
DEVELOPMENT AND
DISSEMINATION OF GOOD
PRACTICECONTINUED
A GUIDE FOR MAP ACADEMIC ADVISORS | 25
The Department of Applied Social Studies has a policy of considering extensions to
the submission date for academic work. The purpose of this short piece is simply
to offer a refl ection on the learning and implication that arise from the practice of
offering extensions. The option of requesting an extension is open to all students
of the Department. The extension policy is clearly outlined in Programme (Class)
Handbooks. Aspects of the policy include:
• Extensions should be requested from the subject lecturer at least 24
hours before the assignment deadline;
• At their discretion, extensions may be granted of usually no more than
1 week from the original deadline;
• The student should also communicate with their programme co-ordinator
who will liaise with the subject lecturer to ascertain if an extension is
appropriate.
• If an extension is granted the programme co-ordinator will inform the
Departmental administrator.
Extensions are considered to be acceptable if they act to support the learning of the student. In many ways the student request for an extension can open a line of communication with the student. In this communication the programme co-ordinator/advisor plays a key role. Reasons for extensions are normally linked to sickness, concerns about producing academic work, feeling overwhelmed by the demands of university, family or wider life issues which impact on student ability to produce work. It is interesting to note that after a conversation with a student the need for an extension often dissipates. However, the request for an extension can also be used as an opportunity for the co-ordinator/ advisor to encourage the student to avail of the support services of the university e.g. counselling services. Students who are registered with University Access/Disability Offi ce follow the general departmental guidelines for extensions. However, when deciding if an extension is appropriate for students registered with the Access/ Disability Offi ce the programme coordinator would also take into account the information outlined in the “Learning and Academic Needs Report”. The challenges of offering extensions are two fold, fi rstly that the granting of the extension does support student learning. For example, it is important to ensure that the granting of extensions does not become the pattern for a student. In such a situation extensions are merely dis-empowering students. Secondly, students are part of a larger class group and the balance is responding to individual student concerns and also ensuring fairness to the wider class group. However, from experience these challenges are manageable and as stated earlier the request for extensions can be an opportunity which can
support learning and indeed wider student wellbeing.
Brian Melaugh, Department of Applied Social Studies
APPLIED SOCIAL STUDIES - EXTENSIONS AND OTHER ACADEMIC ACCOMMODATIONS
CHECKLIST WITH STUDENTIt is preferable if students who contact
a MAP Academic Advisor regarding
an academic issue can be encouraged
to attempt to resolve their situation
themselves.
26 | A GUIDE FOR MAP ACADEMIC ADVISORS
Has the student… Yes No N/A Comments
already approached the lecturer/ course coordinator/ tutor/ Head of Department to discuss their diffi culty?
made contact with their Class Rep to advise them of any relevant issues/ diffi culties?
linked in with fellow classmates to set up a study group or collaborate on notetaking, assignment, project, etc.?
accessed the MAP Area on Moodle (enrolment key map02) to avail of a range of electronic learning resources?
searched http://www.delicious.com to locate recommended websites on a variety of topics relevant to the skills needed at third level?
attended Student+, the blended learning support module available to all fi rst year MAP students, which combines classroom and online activities with a variety of technology enhanced learning, available through the Student+ Moodle space?
signed up for one of the Essay Writing seminars that runs throughout the year?
logged into the Library Area on Moodle (no enrolment key) to complete the Undergraduate Information Literacy Tutorial online or the Avoiding Plagiarism Tutorial or access a video series on Research Skills.
attended the Library Information Skills Training (LIST) sessions, which are 30-minute drop-in sessions (times listed on the Library Website) that cover a wide variety of library and information literacy skills?
contacted the Computer Centre to obtain a skills card and a login for the ECDL if required?
attended the Mathematics Support Centre if required?
attended the Academic Writing Centre if required?
A GUIDE FOR MAP ACADEMIC ADVISORS | 27
MAP ACADEMIC ADVISORS SUPPORT PAGE ON MOODLE
THIS SPACE CONTAINS:• Resources for inclusive teaching
• Links to MAP Offi ce contacts
• Evaluation templates
• Relevant Case Studies
• Links to Mature/Disability Student handbook etc
• Delicious links to recommended academic websites
• MAP Academic Advisor handbook
• Link to MAP Area on Moodle
• Information about Maths Support Centre
• Information about Academic Writing Centre
28 | A GUIDE FOR MAP ACADEMIC ADVISORS
CASE STUDIES FOR MAP ACADEMIC ADVISOR
ACCESS ISSUES
CASE 1. FAILING SUBJECTAn 18 year old student who did her Leaving Certifi cate in a DEIS school. Her Guidance Counsellor in school suggested she apply through the HEAR route. The student feels she would not be in college if she hadn’t been helped out by her Guidance Counsellor. She received her place on MH101 on reduced points (320) through the Higher Education Access Route. She is living at home. She is the fi rst of her family going to college. Her mother is a carer and her Dad is unemployed. She is studying Business, Geography and English. She did well in Business in school and received a B1 in an honours paper.
The student is struggling with Business – it is very different from school. She has also missed some time from college due to family commitments – she has 2 younger siblings. Her family do not know how to support her while she is in college. She failed one module in Business in Semester 1.
As the student is struggling with a subject it would be necessary for her to meet with the MAP Academic Advisor to fi nd out where she is having trouble and how she might be supported. She will have to repeat her Semester 1 subject – but will need support to make sure she understands Business in Semester 2. If the student had to repeat the year – she more than likely wouldn’t come back to college.
If she can get an understanding of Business in Semester 2 it will increase her confi dence in passing her Semester 1 exam in August.
The Access Advisor has referred her to study skills support and may also provide some academic tuition.
A GUIDE FOR MAP ACADEMIC ADVISORS | 29
MATURE ISSUES
PROBLEMS WITH SUBJECT
Mary is a 43 year old fi rst year mature student. She is studying Anthropology,
Greek & Roman Civilisation and Sociology. Mary arrived in NUIM having
completed a FETAC Level 5 course in a Further Education college. She left
formal schooling when she was 16 in order to get a job and contribute to her
family’s fi nances. She married and has 3 children who are now in their late
teens.
Mary took the fi rst step back into education just to see how she would get on.
She had little confi dence in her academic abilities. However she found that she
did very well in Further Education, getting positive feedback and good grades
throughout her course there.
General Problem
She began her degree in Maynooth feeling confi dent of her abilities. However
she quickly found that she was struggling to meet the demands of third level.
She found the course work very demanding. The language of academia was new
to her and the level of critical analysis required in her essays was very different
from what she encountered in her FETAC course.
Specifi c Issue
Mary has failed her fi rst semester in Anthropology. She is now concerned about
falling behind in her other subjects as she is now putting much more time into
Anthropology. While working hard on Anthropology she feels she does not really
understand the subject and what is required of a student of Anthropology.
The Mature Student Offi ce has referred her to study skills support including
essay writing seminars. It is now necessary for the student to seek help from
the MAP Academic Advisor about issues specifi c to the study of Anthropology.
30 | A GUIDE FOR MAP ACADEMIC ADVISORS
CONTINUED
DISABILITY ISSUES
CASE 1. DYSLEXIA
Mary is a 20 year old student studying Anthropology, History and Sociology. An educational psychologist carried out a psychological assessment recently and this confi rmed that she has Dyslexia. Mary fi nds that her reading is slow, inaccurate and she frequently misreads words. In addition she fi nds that she has short term memory diffi culties and can be easily distracted. She fi nds taking notes and listening at the same time very diffi cult. She also fi nds that organising her ideas for written assignments is a real problem as is structuring her written work. Mary fi nds it diffi cult to prioritise work effectively and to manage deadlines. She feels that she can put in a huge amount of work but fi nds that the work that she submits does not refl ect either the work that she puts in or her academic ability. She also fi nds revising for exams diffi cult and fi nds the examinations themselves very stressful. She can get confused when reading the examination questions. Mary is very bright and the psychological testing indicates very high verbal reasoning and comprehension scores.
Support
Mary is academically able and will succeed with the right support.
• Through the Disability Offi ce Mary may receive help with study skills which will focus on improving time management, meeting deadlines, effective reading and writing skills.
• She may also receive assistive technology support and training may be provided in mind mapping software such as Inspiration which is available on all public access points on campus. This package could help improve her visual memory techniques. Mary may also receive training in Read and Write Gold which would help Mary to write and correct her work independently.
• Mary would also have access to typing packages in the Assistive Technology Centre to improve her typing speed and may be provided with a Dictaphone so that she can record her lectures.
• Mary was also granted a smaller venue for her examinations, extra time to complete her exams and Learning Disability Awareness (LDA). LDA comprises an awareness of diffi culties with spelling and grammar as well as syntax, structure and cohesion. The examiner is asked to take these issues into account when marking the examination script.
The Disability Offi ce will prepare a Learning and Academic Needs (LANEX) report for Mary which outlines the support to be provided by the Disability Offi ce and the supports that would be appropriate from the Academic Departments. This report should be circulated to any staff who will be teaching Mary.
A GUIDE FOR MAP ACADEMIC ADVISORS | 31
32 | A GUIDE FOR MAP ACADEMIC ADVISORS
There are many teaching strategies that can be used to help Mary. See DAWN
handbook Teaching ‘Students with Disabilities: Guidelines for Academic Staff’ for
further and more detailed guidance and tips:
• Provide written material in accessible formats keeping writing style clear and concise.
• Use Moodle to make notes and overheads available on line.
• At the beginning of lectures briefl y review content of previous lecture and outline present one.
• Help students to make choices about essential reading
• Use practical multi sensory approach to cater to student’s learning style by presenting materials such as videos, fl ow charts, diagrams and audio tapes.
• Allow students to use assistive technology devices during lectures.
• Provide examination supports for in course assessments when requested.
• Be aware of the impact of the issue on the student’s performance and confi dence.
• When marking examination or written work provide Learning Disability Awareness
CONTINUED
CASE 2. LEARNING DIFFICULTY
I have a student in my class who may have a learning diffi culty. He has a lot of
academic ability but often his written work does not match my understanding
of his academic ability. I would like him to get supports but am unsure as to
how to approach this sensitive issue.
Many students with dyslexia may not have had their diffi culties identifi ed or
supported at school and so they can have had very frustrating or negative
experiences at school which may have damaged their confi dence. Most are likely
to have developed compensatory strategies for dealing with their memory and
language processing diffi culties. At third level some of these strategies continue
to be useful but other newer ways of learning may need to be adopted. Students
can fi nd their strategies under increasing pressure particularly when the academic
demands of the course increase and the volume of course material increases.
Students as a result can fi nd themselves increasingly under huge pressure. In
this case it would be useful to have a chat with the student privately to talk about
some of the academic issues that you are aware of and to give the student the
opportunity to articulate the challenges to their learning. It would be useful if
they feel that they have an issue that is worth investigating to let them know that
the Disability Offi ce can support them. The Disability Offi ce offers students the
opportunity to be screened for a possible learning diffi culty. This screening will
confi rm the possible presence of a learning diffi culty and if necessary students will
then be advised to proceed for a full assessment by an Educational Psychologist.
In some cases students may not wish to disclose that they do have a learning
diffi culty. Again the student should be reassured that disclosure is a positive
step which allows the University to support the student. Disclosure will never be
treated negatively. You might give the student the Disability Handbook for further
information and refer them to our website at http://access.nuim.ie where they can
review the supports available in their own time.
The message to get to all students is that there are excellent supports within
the University for students with learning diffi culties but the student has the fi nal
responsibility for accessing them.
A GUIDE FOR MAP ACADEMIC ADVISORS | 33
CASE 3. MENTAL HEALTHJohn is a 22 year old student currently completing fi rst year of a degree in Social
Science. John has a history of mental health problems and can experience panic
attacks and high levels of anxiety particularly during examinations. He fi nds the
examinations themselves very stressful and can be distracted by the noise of other
students in exams and becomes worried about his ability to recall information.
Therefore it is diffi cult for him to sit his exams in a large venue. John can appear
lethargic and has a pattern of non attendance particularly with morning lectures.
His lecturers have been surprised by the recent decline in his course performance
as he is a very academically capable student.
Support
Mental health diffi culties are very common and can include anxiety, depression,
eating disorders and schizophrenia. Many diffi culties are temporary and may
respond to rest, counselling or medication. Individuals may also experience long
term diffi culties which are interspersed with periods of good and poor health. The
most common symptoms of mental health diffi culties are withdrawal,depression
and anxiety. Students with mental health diffi culties may have issues with
concentration in class, organising and managing their academic work and meeting
deadlines as well as issues with motivation and attendance. Symptoms of the
illness itself and side-effects of medication may both have a negative impact on
the student. As symptoms may fl uctuate, the type and level of support may also
fl uctuate: the Disability Offi ce is guided by the individual needs of the student.
John is very bright and will succeed with the right support.
• Through the Disability Offi ce, John will be assigned a dedicated Learning Advisor,
who can work with him to improve his study skills in areas such as improving
time management, meeting deadlines, effective reading and writing skills.
• He may benefi t if mentored through a study plan designed to build internal
motivation and to promote momentum in submission of assignments.
• He will also be offered assistive technology support and training can be provided
with mind mapping software like Inspiration which is available on all public
access points on campus.
• Other individualised strategies can also be explored with John to help improve
his memory techniques and to assist him with anxiety management.
• John will have access to typing packages in the Assistive Technology Centre to
34 | A GUIDE FOR MAP ACADEMIC ADVISORS
CONTINUED
improve his typing speed and, as he has trouble concentrating, may be provided with a Dictaphone so that he can record his lectures.
• He will also have the use of the Assistive Technology Centre, which is a quiet space for training and studying.
• John may be granted a smaller venue for his examinations, extra time to complete his exams and rest breaks which he can use to manage his symptoms during his exams.
The Disability Offi ce will prepare a Learning and Academic Needs report (LANEX) for John which outlines the support to be provided by the Disability Offi ce and the supports that would be appropriate from the Academic Departments. This report should be circulated to any staff who will be teaching John.
There are many teaching strategies that can be used to help John. See DAWN handbook Teaching ‘Students with Disabilities: Guidelines for Academic Staff’ for further and more detailed guidance and tips:
• Provide written material in accessible formats keeping writing style clear and concise.
• Use Moodle to make notes and overheads available on line.
• At the beginning of lectures briefl y review content of previous lecture and outline present one.
• Help students to make choices about essential reading
• Use practical multi sensory approach to cater to student’s learning style by presenting materials such as videos, fl ow charts, diagrams and audio tapes.
• In situations where the student has poor concentration audio taping of lectures may be benefi cial
• Provide examination supports for in course assessments
• Provide extensions in which to complete written assignments or course work when appropriate and be fl exible around deadlines.
• The stress of oral presentations before a large group can sometimes cause an acceleration or relapse of symptoms. The students may be more at ease with a smaller group if a presentation is a course requirement.
• Be aware of the impact of the issue on the student’s performance and confi dence.
• Be aware that the nature of mental health issues means that the student may experience times of particular diffi culty when he will need support and encouragement.
• If the student needs to be admitted to hospital or take time off, or has lost time due to illness, this does not necessarily mean that they need to defer or cancel their studies. The MAP Learning Advisor in partnership with the Academic Department may be able to assist in determining a contingency learning support plan.
• Review the student’s academic progress regularly and refer them back to the
Disability Offi ce if their academic progress or participation is of concern.
A GUIDE FOR MAP ACADEMIC ADVISORS | 35
CASE 4. HEARING IMPAIRMENT
Daniel has a hearing impairment and is in 1st year of Arts Degree. He wears a
hearing aid and is able to follow a face to face conversation providing that that
environment is quiet and there are only one or two people present. He disclosed
his hearing impairment before entering college and the supports provided are
very effective although he has to work hard to keep up with his class. Staff are
concerned to ensure that they are providing appropriate supports for Daniel.
Support
Daniel will succeed with the right support. Some of the diffi culties that he is
experiencing in the classroom include the fact that his hearing impairment
means that he has a more limited vocabulary and he has diffi culty producing
written work without grammatical or spelling errors. He can also misinterpret
written information and has some diffi culty in absorbing new words or concepts.
• Through the Disability Offi ce Daniel will receive assistive technology support
and training and may be provided with a Dictaphone so that he can record his
lectures.
• If Daniel has particular problems in accessing some lectures he may be
provided with a note taker for those lectures.
36 | A GUIDE FOR MAP ACADEMIC ADVISORS
CONTINUED
• Daniel may also be provided with additional subject specifi c academic tuition to
help him to catch up on material that he may be missing in lectures or tutorials.
• He could also be provided with specifi c study skills sessions to focus on his
reading or writing issues.
• Daniel has been provided with a smaller venue for his exams and extra time and
the invigilator is aware of his hearing impairment.
The Disability Offi ce will prepare a Learning and Academic Needs report for Daniel
which outlines the support to be provided by the Disability Offi ce and the supports
that would be appropriate from the Academic Departments. This report should be
circulated to any staff who will be teaching Daniel.
There are many teaching strategies that can be used to help Daniel. See DAWN
handbook Teaching ‘Students with Disabilities: Guidelines for Academic Staff’ for
further and more detailed guidance and tips:
• Ensure in advance that lecture theatres are T loop enabled. Be prepared for a
change of classroom or building if no other solution is available. In tutorial/small
classroom situations if the venues are not loop enabled then contact the Disability
Offi ce to access a mobile system.
• Provide written material in accessible formats keeping writing style clear and
concise.
• Use Moodle to make notes and overheads available on line.
• At the beginning of lectures briefl y review content of previous lecture and outline
present one.
• Help students to make choices about essential reading
• Use practical multi sensory approach to cater to student’s learning style by
presenting materials such as videos, fl ow charts, diagrams and audio tapes.
• Allow students to use assistive technology devices during lectures.
• Facilitate the use of the note taker during lectures.
• Explain new words/terminology and use examples to explain new ideas.
• Be aware that students who lip read can miss a lot of what is being said. Avoid
moving around too much and when speaking always face the audience.
• Provide examination supports for in course assessments when requested.
• Provide extensions in which to complete written assignments or course work when
appropriate and be fl exible around deadlines.
• Be aware of the impact of the issue on the student’s performance and confi dence.
A GUIDE FOR MAP ACADEMIC ADVISORS | 37
CASE 5. PHYSICAL DISABILITY
I have been told that a student with a physical disability is starting my course.
What can I do to make sure that they able to do well on the course?
Physical disabilities can be caused by anything from arthritis to amputation to
spinal cord injury. Some physical disabilities will be static and others can be
progressive. The most common issues for students with physical disabilities
is just physical access to the building/lecture theatre, bathroom etc. They may
also have diffi culty writing, holding or manipulating objects, decreased stamina,
and diffi culties getting to lectures etc within the time constraints imposed by
timetables, periods of absence for hospital appointments or illness.
38 | A GUIDE FOR MAP ACADEMIC ADVISORS
CONTINUED
There are many teaching strategies that can be used to help students with
physical disabilities. See DAWN handbook Teaching ‘Students with Disabilities:
Guidelines for Academic Staff’ for further and more detailed guidance and tips:
• Ensure in advance that lecture theatres, buildings bathroom etc are
accessible. Be prepared for a change of classroom or building if no other
solution is available.
• Provide written material in accessible formats keeping writing style clear and
concise.
• Use Moodle to make notes and overheads available on line.
• At the beginning of lectures briefl y review content of previous lecture and
outline present one.
• Help students to make choices about essential reading
• Use practical multi sensory approach to cater to student’s learning style by
presenting materials such as videos, fl ow charts, diagrams and audio tapes.
• Allow for the time and fatigue factors that may arise as student moves
between lectures.
• Allow students to use assistive technology devices during lectures.
• Facilitate the use of educational support workers e.g. note takers or personal
assistants during lectures.
• Provide examination supports for in course assessments when requested.
• Provide extensions in which to complete written assignments or course work
when appropriate and be fl exible around deadlines.
• Be aware of the impact of the issue on the student’s performance. Student
may tire easily and may require rest breaks.
• Consider evacuation procedures in an emergency and ensure that if there are
class trips that transport and venues are accessible.
A GUIDE FOR MAP ACADEMIC ADVISORS | 39
CASE 6. VISUAL IMPAIRMENT
I have a student who has a visual impairment on my course. What are the
supports that we should provide to facilitate her academic progress?
Many vision impaired people will have some sight. A minority of people can
distinguish light but nothing else. Some people have no central vision, others
have no side vision. It is important to be aware that everyone is different.
Students with visual impairments may have diffi culty seeing print and following
lectures with heavy emphasis on visual aids e.g. diagrams, tables, pictures
and overheads. Students may have a slower speed of reading, or diffi culty
reading for long periods. They will also have a slower speed of work when using
magnifi cation or specialist software. Students will be provided with examination
supports including papers in alternative formats, use of computer with screen
reading software, provision of a reader or scribe and extra time.
40 | A GUIDE FOR MAP ACADEMIC ADVISORS
CONTINUED
A GUIDE FOR MAP ACADEMIC ADVISORS | 41
There are many teaching strategies that can be used to help students with
visual impairments. See DAWN handbook Teaching ‘Students with Disabilities:
Guidelines for Academic Staff’ for further and more detailed guidance and tips:
• Reading lists may need to be provided well in advance as they may need to
be converted into alternative formats. The Disability Offi ce will work with you
on this.
• Consider the challenges that your course may present to students with
visual impairments. Work with the Disability Offi ce and the student to
fi nd solutions. Consider alternative assignments that allow students to
demonstrate their knowledge of the subject matter if a specifi c task is
impossible for them to carry out.
• Provide course material in accessible formats keeping writing style clear and
concise.
• Use Moodle to make notes and overheads available on line.
• At the beginning of lectures briefl y review content of previous lecture and
outline present one.
• Help students to make choices about essential reading
• Use practical multi sensory approach to cater to student’s learning style and
convey information orally about what you have written on the board or shown
on overheads.
• Allow students to use assistive technology devices during lectures.
• Facilitate the use of educational support workers e.g. note takers or personal
assistants during lectures.
• Provide examination supports for in course assessments when requested.
• Provide extensions in which to complete written assignments or course work
when appropriate and be fl exible around deadlines.
• Be aware of the impact of the issue on the student’s performance. Student may
tire easily and may require rest breaks.
• Regularly review student’s overall academic progress and participation.
• Consider evacuation procedures in an emergency.
42 | A GUIDE FOR MAP ACADEMIC ADVISORS
ACCESS TEAM
MAYNOOTH ACCESS PROGRAMME
REGISTRAR
ANN O’BRIEN
Director of Access
Extension: 4519
ROSE RYAN
Disability Offi cer
Extension: 6341
CATHERINE
DOHERTY
Senior
Executive
Assistant
Extension: 6025
access.offi [email protected]
BRIDGET
GORMLEY
MAP Learning
Advisor Specifi c
Learning
Diffi culties
Extension: 6336
bridget.gormley
@nuim.ie
SIMON AHERN
Educational
Technology
Offi cer
Extension: 6722
MICHAEL
MAGUIRE
Mature Support
Extension: 6724
michael.
INA OLOHAN
MAP Learning
Advisor
Asperger’s
Syndrome,
Attention Defi cit
Disorder, Mental
Health Issues
and Signifi cant
Ongoing Illness
Extension: 6543
MAEVE
MCCALDIN
MAP Learning
Advisor Visual
Impairment,
Hearing
Impairment and
Physical/Mobility
issue
Extension: 3721
maeve.mccaldin
@nuim.ie
EMER SHEERIN
Mature Student
Offi cer
Extension: 3307
LORETTA
MULVIHILL /
MARTHA BRANDES
Acting Outreach
Project Offi cer and
Access Student
Advisor
Extension: 6614
MAP ACADEMIC ADVISORS LIST
A GUIDE FOR MAP ACADEMIC ADVISORS | 43
Department MAP Academic
Advisor
Email Ext.
Adult Education Dr. Derek Barter [email protected] 3948
Adult Education Mary Corbally [email protected] 3784
Ancient Classics Dr. Maeve O Brien [email protected] 3807
Anthropology Dr. Pauline Garvey [email protected] 3587
Applied Social Studies Ciara Shanahan [email protected] 3804
Biology Dr. Christine Griffi n christine.griffi [email protected] 3841
Business Dr. Peter Robbins [email protected] 3647
Chemistry Ria Walsh [email protected] 4530
Computer Science Dr. Aidan Mooney [email protected] 3354
Design Innovation Dr. Martin Ryan [email protected] 6346
Economics Dr. Fabrice Rousseau [email protected] 4568
Education and Froebel Dr. Catriona O Toole [email protected] 3445
Electronic Engineering Andrew Meehan [email protected] 3488
English, Media and
Theatre Studies
Dr. Moynagh Sullivan [email protected] 4607
Experimental Physics Gerard McMahon [email protected] 3552
French Dr. Kathleen Shields [email protected] 3805
Geography Dr. Chris Van Egeraat [email protected] 4714
German Dr. Arnd Witte [email protected] 3717
44 | A GUIDE FOR MAP ACADEMIC ADVISORS
History Prof. Marian Lyons [email protected] 3729
Law Dr. Sibo Banda [email protected] 6630
Mathematical Physics Dr. Jonivar Skullerud [email protected] 3678
Mathematics Prof. Stephen Buckley [email protected] 3914
Music Dr. Jesse Ronneau [email protected] 3730
Nua Ghaeilge Dr. Eoghan O’Raghallaigh [email protected] 3715
Philosophy Cyril McDonnell [email protected] 3698
Psychology Dr. Bryan Roche [email protected] 6026
School of Celtic
Studies
Prof. David Stifter [email protected] 3710
Sociology Prof. Sean O Riain [email protected] 3688
Spanish Dr. Jennifer Wood [email protected] 6116
A GUIDE FOR MAP ACADEMIC ADVISORS | 45
FEEDBACK ON MAP ACADEMIC ADVISOR MEETING
Please enter the name of the student
Please describe the action that was agreed at this meeting
Please enter their student number
Please enter the date and time of the meeting
Please tick the relevant follow-up measures
The relevant follow up measure
Student absence
Notetaking
Subject specifi c queries
Extension request
Missed assignment deadline
Lecturer-related issue
Tutor-related issue
In-class assessement query
Additional Tuition request
Other
Email was sent to student to describe actions agreed
Email required to be sent to relevant MAP Advisor
Referred to non-academic student support (Medical Ctr, Counselling,
Academic Advisory, Students Union)
Referred to academic supports (Moodle, Maths Support Centre)
Other
1
6
7
2
3
5
46 | A GUIDE FOR MAP ACADEMIC ADVISORS
FEEDBACK ON MAP ACADEMIC ADVISOR MEETING
Please enter the name of the student
Please describe the action that was agreed at this meeting
Please enter their student number
Please enter the date and time of the meeting
Please tick the relevant follow-up measures
The relevant follow up measure
Student absence
Notetaking
Subject specifi c queries
Extension request
Missed assignment deadline
Lecturer-related issue
Tutor-related issue
In-class assessement query
Additional Tuition request
Other
Email was sent to student to describe actions agreed
Email required to be sent to relevant MAP Advisor
Referred to non-academic student support (Medical Ctr, Counselling,
Academic Advisory, Students Union)
Referred to academic supports (Moodle, Maths Support Centre)
Other
1
6
7
2
3
5
A GUIDE FOR MAP ACADEMIC ADVISORS | 47
FEEDBACK ON MAP ACADEMIC ADVISOR MEETING
Please enter the name of the student
Please describe the action that was agreed at this meeting
Please enter their student number
Please enter the date and time of the meeting
Please tick the relevant follow-up measures
The relevant follow up measure
Student absence
Notetaking
Subject specifi c queries
Extension request
Missed assignment deadline
Lecturer-related issue
Tutor-related issue
In-class assessement query
Additional Tuition request
Other
Email was sent to student to describe actions agreed
Email required to be sent to relevant MAP Advisor
Referred to non-academic student support (Medical Ctr, Counselling,
Academic Advisory, Students Union)
Referred to academic supports (Moodle, Maths Support Centre)
Other
1
6
7
2
3
5
48 | A GUIDE FOR MAP ACADEMIC ADVISORS
FEEDBACK ON MAP ACADEMIC ADVISOR MEETING
Please enter the name of the student
Please describe the action that was agreed at this meeting
Please enter their student number
Please enter the date and time of the meeting
Please tick the relevant follow-up measures
The relevant follow up measure
Student absence
Notetaking
Subject specifi c queries
Extension request
Missed assignment deadline
Lecturer-related issue
Tutor-related issue
In-class assessement query
Additional Tuition request
Other
Email was sent to student to describe actions agreed
Email required to be sent to relevant MAP Advisor
Referred to non-academic student support (Medical Ctr, Counselling,
Academic Advisory, Students Union)
Referred to academic supports (Moodle, Maths Support Centre)
Other
1
6
7
2
3
5
A GUIDE FOR MAP ACADEMIC ADVISORS | 49
FEEDBACK ON MAP ACADEMIC ADVISOR MEETING
Please enter the name of the student
Please describe the action that was agreed at this meeting
Please enter their student number
Please enter the date and time of the meeting
Please tick the relevant follow-up measures
The relevant follow up measure
Student absence
Notetaking
Subject specifi c queries
Extension request
Missed assignment deadline
Lecturer-related issue
Tutor-related issue
In-class assessement query
Additional Tuition request
Other
Email was sent to student to describe actions agreed
Email required to be sent to relevant MAP Advisor
Referred to non-academic student support (Medical Ctr, Counselling,
Academic Advisory, Students Union)
Referred to academic supports (Moodle, Maths Support Centre)
Other
1
6
7
2
3
5
50 | A GUIDE FOR MAP ACADEMIC ADVISORS
NUI MAYNOOTH USEFUL CONTACT NUMBERS
Service Availability Number Location
Academic Advisory Offi ce
Monday - Thursday
9.45am to 4.30 pm
Closed 1pm to 2pm
7083368Education House,
North Campus
Access Offi ce9.30am to 1pm
2pm to 5pm7086025
MAP Lodge,
North Campus
Admissions Offi ce9.30am to 1pm
2.00pm to 5.00pm7083822
Humanity House,
South Campus
Career Development Centre
Monday – Friday 10am
- 12.30pm (last query
12.15) / 2.30pm - 4.30pm
(last query4.15)
7083592Arts Block,
North Campus
Chaplaincy9.30am- 1pm
2.pm– 5pm7083320
Student Services
Building
North Campus
Counselling ServiceMonday to Friday 9.30am
- 1pm / 2pm -5pm7083354
Student Services
Building
North Campus
CrecheTerm Hours: 8.45am -
6.15pm :7083319
Rye Hall,
North Campus
Examinations Offi ce09.30am to 1.00pm
2.00am to 5.00pm7083820
Humanity House,
South Campus
Fees Offi ce09.30am to 1.00pm
2.00am to 5.00pm7084747
Humanity House,
South Campus
Health and Safety Offi ce9.30am to 1.00pm
2.00am to 5.00pm7086251
Student Services
Building
North Campus
International Offi ce09.30am to 1.00pm
2.00am to 5.00pm7083868
Humanity House,
South Campus
Medical Centre
Monday _ Friday
9.30am to 12.30pm
2.pm to 4.30pm
7083878Student Services
Centre, North Campus
Records Offi ce09.30am to 1.00pm
2.00am to 5.00pm7083813
Humanity House,
South Campus
Residence Offi ce9.30am- 1pm
2.pm– 5pm7083322
Student Services
Building
North Campus
Security Offi ce 7083929 Arts Block
Student Services9.30am- 1pm
2.pm– 5pm7084729
Student Services
Centre, North Campus
A GUIDE FOR MAP ACADEMIC ADVISORS | 51
NOTES
NOTES
52 | A GUIDE FOR MAP ACADEMIC ADVISORS
A GUIDE FOR MAP ACADEMIC ADVISORS | 53
NOTES
NOTES
54 | A GUIDE FOR MAP ACADEMIC ADVISORS
NATIONAL UNIVERSITY OF IRELAND MAYNOOTH
MAYNOOTH CO. KILDARE, IRELAND. TEL: +353 (1) 7086000
maynooth access programme