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MARCUS BUCKINGHAM The Marcus Buckingham Co. 1 © Copyright 2015 ADP, LLC.

ADP ReThink Global HCM 2015: Lead from Strengths

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Page 1: ADP ReThink Global HCM 2015: Lead from Strengths

MARCUS BUCKINGHAM The Marcus Buckingham Co.

1 © Copyright 2015 ADP, LLC.

Page 2: ADP ReThink Global HCM 2015: Lead from Strengths

Lead From Strengths

Page 3: ADP ReThink Global HCM 2015: Lead from Strengths

Which do you think will help you be most successful?

1500000

1300000

1100000

700000

300000

500000

900000

- 300000

100000

- 500000

- 100000

LOCAL ECONOMIC POTENTIAL

PR

OF

IT

Page 4: ADP ReThink Global HCM 2015: Lead from Strengths

The Most Powerful Questions

At work do I have a chance to do what I do

best every day?

Do I know what is expected of me at work?

Are my colleagues committed to quality?

Page 5: ADP ReThink Global HCM 2015: Lead from Strengths
Page 6: ADP ReThink Global HCM 2015: Lead from Strengths

ADVISOR CONNECTOR CREATOR

EQUALIZER INFLUENCER PIONEER

PROVIDER STIMULATOR TEACHER

StandOut Roles

Page 7: ADP ReThink Global HCM 2015: Lead from Strengths
Page 8: ADP ReThink Global HCM 2015: Lead from Strengths

School Principals’ Strength Roles

Teacher

Provider

Equalizer

Creator

Advisor

Influencer

Connector

Stimulator

Pioneer

Page 9: ADP ReThink Global HCM 2015: Lead from Strengths

Top Sales Leader Strength Roles

Influencer

Connector

Equalizer

Teacher

Pioneer

Advisor

Creator

Provider

Stimulator

Page 10: ADP ReThink Global HCM 2015: Lead from Strengths

Hilton Leader Strength Roles

Equalizer

Connector

Teacher

Stimulator

Influencer

Creator

Advisor

Provider

Pioneer

Page 11: ADP ReThink Global HCM 2015: Lead from Strengths

STIMULATOR

Page 12: ADP ReThink Global HCM 2015: Lead from Strengths

TEACHER

Page 13: ADP ReThink Global HCM 2015: Lead from Strengths

PROVIDER

Page 14: ADP ReThink Global HCM 2015: Lead from Strengths

EQUALIZER

Page 15: ADP ReThink Global HCM 2015: Lead from Strengths

“There is no perfect profile.

Only perfect practices that fit

your profile.”

Page 16: ADP ReThink Global HCM 2015: Lead from Strengths

“Excellence is always idiosyncratic.”

Page 17: ADP ReThink Global HCM 2015: Lead from Strengths

Top Trends of 2015

Page 18: ADP ReThink Global HCM 2015: Lead from Strengths

#1 of everything

personalization

Page 19: ADP ReThink Global HCM 2015: Lead from Strengths

#2 A focus on the team leader

Page 20: ADP ReThink Global HCM 2015: Lead from Strengths

The future of Employee Engagement

The right questions, asked at

The right time, delivered to

The right audience, with

The right actions

Page 21: ADP ReThink Global HCM 2015: Lead from Strengths

#3 The shift from Big Data to the smart data

Page 22: ADP ReThink Global HCM 2015: Lead from Strengths

The Largest Multisource Feedback Study

• 4,492 Ratees

• 25K Raters

• 500K Ratings 54%

13%

8%

8%

17%

Rater

Idiosyncratic

Effects

Measurement

Error

Rater

Perspective

Ratee

Dimensional

Performance

Ratee General

Performance

Page 23: ADP ReThink Global HCM 2015: Lead from Strengths

The three largest studies

of multi-source ratings reveal

A shift from Big Data to the smart data

61% of a performance rating is a

reflection of the rater, not the ratee.

Page 24: ADP ReThink Global HCM 2015: Lead from Strengths

#4 The Year of the coach

Page 25: ADP ReThink Global HCM 2015: Lead from Strengths

Feedback is not Coaching

Feedback Coaching

What

Now

Weakness

How

Future

Strength

Page 26: ADP ReThink Global HCM 2015: Lead from Strengths

#5 Technology addictive

Page 27: ADP ReThink Global HCM 2015: Lead from Strengths

Top trends of 2015

1. The personalization of everything

2. A focus on the team leader

3. The shift from Big Data to the smart data

4. The Year of the coach

5. Addictive technology

Page 28: ADP ReThink Global HCM 2015: Lead from Strengths

Essential Eval Items:

“Given Kimi’s performance over the last 3 months…”

I count on Kimi to deliver extraordinary results

I am at my best when I work closely with Kimi

If I could I would promote her today

She has a performance problem I need to

address immediately

Page 29: ADP ReThink Global HCM 2015: Lead from Strengths

Essential Eval

Data Distribution