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Virtual Advising: No Parking? No Problem! How Technology Can Take the Hassle Out of Getting a Tassel. Kasandrea Sereno M.Ed MBA 2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015

AEC2015 Virtual Advising

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Virtual Advising: No Parking? No Problem!How Technology Can Take the Hassle

Out of Getting a Tassel.

Kasandrea Sereno M.Ed MBA2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015

Why Advising is Essential

Students who utilize advising services persist and graduate at higher rates than those who do

not.

They also report greater satisfaction with their program/university.

University of South Florida

Tampa St Petersburg Sarasota/Manatee

47,943 students30,425 undergrad in Tampa

11,691 new class 2013/20147736 transfers 3955 FTIC

13,569 College of Arts & Sciences37 Advisors

University of South Florida

Communication Department

600 majors75+ minors

Many work full timeLarge population of Veterans & Athletes

25% non-traditional students 97% commute to campus

We Currently Use

• Facebook page • Foursquare• LinkedIn Group• Indino Calendar App• Canvas Group • E-book project• E-scheduler to set advising appointments

Why go Virtual

• Students unable to leave work to come in

• Athletes on the road

• Students asked for it

• FERPA concerns

CapabilitiesAbility to video/voice chat

Share screen capability

Send files back and forth

Familiar to students /easy to use

Single login per student

Central login for advisor

Record ability

Skype

• Free and available on phone, tablet, and computer/laptop

• Familiar to students• Video, voice, screen share, and send

capabilities• Not able to record unless use 3rd party

application

• Video & Voice • Screen share and send files, control desktop,

add effects• Can have multiple users, send link to

hangouts, live on air broadcasts• Can not record• Unable to create separate account, must

create a page under a manager• If its not easy they won’t use it

Facetime

• Mac is the standard for communication students

• All USF athletes given MacBooks

• Better for chatting than screen share and file sending

• Advisor to advisor communication

ooVoo• Newer platform• Not blocked on work computers• Voice & Video, share files, text chat• Individual accounts, can create Advisor account• Call me link for non-users• Can leave voice / video messages• Group chat up to 12 users• Ability to chat thru Facebook• Embedibility in CANVAS group• Recordable if on paid plan

On your campus• Needs Assessment

• How will this fit into the existing model

• Platform choice

• Acquire Equipment

• Test run

• Promote it to students

• Feedback / Improvements

• Testing an app for managing walk-ins that texts students when they are next to eliminate lines

• YouTube channel with tutorial videos

• Saved video/audio files of student appointments

So what’s next?

Kasandrea Sereno

[email protected]

813.361.6111

@KasandreaSereno

www.KasandreaSereno.com

http://www.slideshare.net/kasandreasereno