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Virtual Advising: No Parking? No Problem!How Technology Can Take the Hassle
Out of Getting a Tassel.
Kasandrea Sereno M.Ed MBA2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015
Why Advising is Essential
Students who utilize advising services persist and graduate at higher rates than those who do
not.
They also report greater satisfaction with their program/university.
47,943 students30,425 undergrad in Tampa
11,691 new class 2013/20147736 transfers 3955 FTIC
13,569 College of Arts & Sciences37 Advisors
University of South Florida
Communication Department
600 majors75+ minors
Many work full timeLarge population of Veterans & Athletes
25% non-traditional students 97% commute to campus
We Currently Use
• Facebook page • Foursquare• LinkedIn Group• Indino Calendar App• Canvas Group • E-book project• E-scheduler to set advising appointments
Why go Virtual
• Students unable to leave work to come in
• Athletes on the road
• Students asked for it
• FERPA concerns
Equipment Needed
Logitech HD C615 web cameraJabra Extreme HeadsetBluetooth connectivityUSB extender cordUSB Hub
CapabilitiesAbility to video/voice chat
Share screen capability
Send files back and forth
Familiar to students /easy to use
Single login per student
Central login for advisor
Record ability
Skype
• Free and available on phone, tablet, and computer/laptop
• Familiar to students• Video, voice, screen share, and send
capabilities• Not able to record unless use 3rd party
application
• Video & Voice • Screen share and send files, control desktop,
add effects• Can have multiple users, send link to
hangouts, live on air broadcasts• Can not record• Unable to create separate account, must
create a page under a manager• If its not easy they won’t use it
Facetime
• Mac is the standard for communication students
• All USF athletes given MacBooks
• Better for chatting than screen share and file sending
• Advisor to advisor communication
ooVoo• Newer platform• Not blocked on work computers• Voice & Video, share files, text chat• Individual accounts, can create Advisor account• Call me link for non-users• Can leave voice / video messages• Group chat up to 12 users• Ability to chat thru Facebook• Embedibility in CANVAS group• Recordable if on paid plan
On your campus• Needs Assessment
• How will this fit into the existing model
• Platform choice
• Acquire Equipment
• Test run
• Promote it to students
• Feedback / Improvements
• Testing an app for managing walk-ins that texts students when they are next to eliminate lines
• YouTube channel with tutorial videos
• Saved video/audio files of student appointments
So what’s next?
Kasandrea Sereno
813.361.6111
@KasandreaSereno
www.KasandreaSereno.com
http://www.slideshare.net/kasandreasereno