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Barnes and Noble

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Page 1: Barnes and Noble
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“The Only Way To Beat The Competition

Is To Stop Trying To Beat The

Competition.”

W Chan Kim & Renee Mauborgne

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Marina Grondona Oskar HollandNikka Viola Jesper NydenAmanda Larsson

January 27th, 2015

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Arrest Sales DeclineCreate Plans For Growth

Goals

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1. Cheaper Competitors 2. The Demand For Print Books3. Increase Foot Traffic4. New Alternative Revenues

Key Challenges

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Opportunities Underserved Markets

Real Estate Legacy

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1. Reinvent Barnes & Noble2. E-commerce Warehouses

Strategies

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“To E-Shoppers Who Want To Experience A

Product In Person Barnes & Noble Is The

One Stop Destination For Lifestyle Digital

Brands.”

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● Subleasing Store Space ● Digital Brands Merchandise ● Books and E-Books● The Service Of Expertise● Starbucks Oasis

Reinvent Barnes & Noble

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● Using Less-Popular Barnes & Noble As E-Commerce Warehouse For E-Retailers.

E-commerce Warehouses

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Marketing Mix

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Products

● Books and Nook ● Digital Brands Merchandise ● Memberships● Real Estate

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Books and Nook

Source: Statista

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Source: Statista

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Books and Nook● Physical Stores ● Same Day Delivery ● Samsung Merger ● Pricing Strategy - Advertise, advertise,

advertise!

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Physical Space For Digital Brands

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● Curating Goods From Local Artist● User-friendly experience● Benefit sellers and appeal to customers● Variety of goods = fresh inventory ● Stocking fee or cut of profits. ● Barnes and Noble as a neighborly brand.

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IMPROVED Membership Benefits● $50.00/year annual fee● 40% Discount on Hardcover Bestsellers● 20% Discount on Media and Digital● 10% Discount on Everything Else● Free 2-Day Shipping● Same Day Delivery ● One month free of Kid’s Book Club

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Kid’s Club Membership● Free Membership + Welcome Gift● Birthday Special Treat● Nanny Service● (Optional) Book Club: $24.95/month

○ Free Delivery of 3 books a month based on child’s age

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E-Commerce Market - 6.7 Trillion by 2020. + 20 Stores Per Year Located In Less

Productive Areas Leasing Out Stores To E-Retailers

Real Estate

168 Billion Industry - 5.5% Growth Between 2009-2014

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In-Store Activities:● Book Signing

(existing) ● Lectures - podcasted ● Kickstarter● Pinterest

PromotionDigital Promotion: ● Mark Zuckerberg's

book club ● E-brands

independent promotion

● Cross-promotion

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In-store● Subleasing Space To

Digital Vendors. ● Re-Design Stores Into

Contemporary.● Starbucks Oasis. ● B&N Kids Club● E-commerce Warehouses

PlaceOnline-Website

BNCollege

Nook

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In-Store Starbucks Oasis● Mandatory For All Stores● Revenue In Terms Of Rent ● Promote The Relaxation Area● Attract Starbucks Customers

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● “Circle Time” Set Up For Book Readings● Board Games & Toys - Family Hangout● “Nanny Area”● Activities | Weekly Events

Barnes & Nobles Kids Club

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Price

Amazon Paperback $14.64 B&N Paperback $15.22

Amazon Kindle $11.98B&N Nook $14.10

Amazon Paperback $22.17B&N Paperback $22.05

Amazon Kindle $18.99B&N Nook $2.99

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● Match or lower competition price of popular titles.

● Rise prices of less popular titles.

Price

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Year 1.● Implement The Concept In 50 Key Stores

○ New Culture for Employees○ Better Customer Experience

● 20 New E-Warehouses● A Starbucks Oasis In Every Store

Steps and Key Dates

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Year 2. ● Implement The Concept In Another 70

Stores ● Another 20 New E-Warehouses

Steps and Key Dates

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Renovation: $150,000/store Total: $7.5M - 50 Key Stores

Advertising CostsMagazines: $320,000/yearSunday Newspaper: $336,000/year

Web Marketing: $12,000/year

Costs

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Conclusion

“To E-Shoppers Who Want To Experience A

Product In Person Barnes & Noble Is The

One Stop Destination For Lifestyle Digital

Brands.”

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Q & A Time!

Appendixes

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In its Security and Exchange filing, the bookseller said it would pay Pearson $13.75 million in cash and 602,927 shares of Barnes & Noble's common stock.

B&N also recently bought back the near 17 percent of Nook Media it sold to Microsoft in 2012, giving the bookseller 100 percent ownership of its flagging e-reader division.

These deals likely foreshadow a move investors have urged for years: splitting Nook Media into its own company, separate from B&N's retail consumer bookstores and Website. This split is expected to happen by the end of August.

Nook possibly splitting from Barnes and Noble

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