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“The Only Way To Beat The Competition
Is To Stop Trying To Beat The
Competition.”
W Chan Kim & Renee Mauborgne
Marina Grondona Oskar HollandNikka Viola Jesper NydenAmanda Larsson
January 27th, 2015
Arrest Sales DeclineCreate Plans For Growth
Goals
1. Cheaper Competitors 2. The Demand For Print Books3. Increase Foot Traffic4. New Alternative Revenues
Key Challenges
Opportunities Underserved Markets
Real Estate Legacy
1. Reinvent Barnes & Noble2. E-commerce Warehouses
Strategies
“To E-Shoppers Who Want To Experience A
Product In Person Barnes & Noble Is The
One Stop Destination For Lifestyle Digital
Brands.”
● Subleasing Store Space ● Digital Brands Merchandise ● Books and E-Books● The Service Of Expertise● Starbucks Oasis
Reinvent Barnes & Noble
● Using Less-Popular Barnes & Noble As E-Commerce Warehouse For E-Retailers.
E-commerce Warehouses
Marketing Mix
Products
● Books and Nook ● Digital Brands Merchandise ● Memberships● Real Estate
Books and Nook
Source: Statista
Source: Statista
Books and Nook● Physical Stores ● Same Day Delivery ● Samsung Merger ● Pricing Strategy - Advertise, advertise,
advertise!
Physical Space For Digital Brands
● Curating Goods From Local Artist● User-friendly experience● Benefit sellers and appeal to customers● Variety of goods = fresh inventory ● Stocking fee or cut of profits. ● Barnes and Noble as a neighborly brand.
IMPROVED Membership Benefits● $50.00/year annual fee● 40% Discount on Hardcover Bestsellers● 20% Discount on Media and Digital● 10% Discount on Everything Else● Free 2-Day Shipping● Same Day Delivery ● One month free of Kid’s Book Club
Kid’s Club Membership● Free Membership + Welcome Gift● Birthday Special Treat● Nanny Service● (Optional) Book Club: $24.95/month
○ Free Delivery of 3 books a month based on child’s age
E-Commerce Market - 6.7 Trillion by 2020. + 20 Stores Per Year Located In Less
Productive Areas Leasing Out Stores To E-Retailers
Real Estate
168 Billion Industry - 5.5% Growth Between 2009-2014
In-Store Activities:● Book Signing
(existing) ● Lectures - podcasted ● Kickstarter● Pinterest
PromotionDigital Promotion: ● Mark Zuckerberg's
book club ● E-brands
independent promotion
● Cross-promotion
In-store● Subleasing Space To
Digital Vendors. ● Re-Design Stores Into
Contemporary.● Starbucks Oasis. ● B&N Kids Club● E-commerce Warehouses
PlaceOnline-Website
BNCollege
Nook
In-Store Starbucks Oasis● Mandatory For All Stores● Revenue In Terms Of Rent ● Promote The Relaxation Area● Attract Starbucks Customers
● “Circle Time” Set Up For Book Readings● Board Games & Toys - Family Hangout● “Nanny Area”● Activities | Weekly Events
Barnes & Nobles Kids Club
Price
Amazon Paperback $14.64 B&N Paperback $15.22
Amazon Kindle $11.98B&N Nook $14.10
Amazon Paperback $22.17B&N Paperback $22.05
Amazon Kindle $18.99B&N Nook $2.99
● Match or lower competition price of popular titles.
● Rise prices of less popular titles.
Price
Year 1.● Implement The Concept In 50 Key Stores
○ New Culture for Employees○ Better Customer Experience
● 20 New E-Warehouses● A Starbucks Oasis In Every Store
Steps and Key Dates
Year 2. ● Implement The Concept In Another 70
Stores ● Another 20 New E-Warehouses
Steps and Key Dates
Renovation: $150,000/store Total: $7.5M - 50 Key Stores
Advertising CostsMagazines: $320,000/yearSunday Newspaper: $336,000/year
Web Marketing: $12,000/year
Costs
Conclusion
“To E-Shoppers Who Want To Experience A
Product In Person Barnes & Noble Is The
One Stop Destination For Lifestyle Digital
Brands.”
Q & A Time!
Appendixes
In its Security and Exchange filing, the bookseller said it would pay Pearson $13.75 million in cash and 602,927 shares of Barnes & Noble's common stock.
B&N also recently bought back the near 17 percent of Nook Media it sold to Microsoft in 2012, giving the bookseller 100 percent ownership of its flagging e-reader division.
These deals likely foreshadow a move investors have urged for years: splitting Nook Media into its own company, separate from B&N's retail consumer bookstores and Website. This split is expected to happen by the end of August.
Nook possibly splitting from Barnes and Noble