Body language in

communication

General Meaning:

The medium through which peopleand animals communicate usinggestures, expressions and posture.

Why Is Body Language Important?

• It plays a big role inintuition as it gives usmessages about theother person, that wecan interpret at anintuitive level.

7%

38%55%

Words

Tone

Body Language

Components of Body Language:

Main Components :

• Facial Expression

• Gesture

• Posture

• Stance

• Space Relationship

Facial Expressions:

• There are some universal facialexpressions:

1. A smile

2. A frown

3. A scowl

• Eye contact is direct and powerful.

• The use of eye contact variessignificantly from culture toculture.

Gestures:

• Fidgeting shows boredom andrestlessness.

• Pressing fingers together to form asteeple shows interests, assertivenessand determination.

• Touching the nose or rubbing eyesindicates discomfort.

• A hand to the back of the neck may indicate withdrawal from a conversation.

Open Stance:• Interested people always have

an erect posture, pay attentionand lean forward

• A firm handshake will give theimpression of assertiveness orhonesty

• People showing open hands,both feet planted on the groundare accepting

• A head tilted to the sideindicates interest

Closed Stance:

• Leaning backwards demonstrates aloofnessor rejection.

• Folding arms across ones chest or body isprotective and gives the impression of aclosed, guarded and defensive character.

• People with arms folded, legs crossed andbodies turned away are signaling that theyare rejecting messages.

• A head down is negative and judgmental.

Business:

2 -6 ft

Public:

> 6 ft Classification

Personal:

2 ft

Space

Bibliography:• http://www.citehr.com/123349-excellent-ppts-body-language.html

• http://www.slideshare.net/somnath.daripa/understanding-body-language-15777324?related=6

• https://www.google.co.in/