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MARRIOTT Branding Brief- Expanding the Marriott brand Submitted by: Ms. Shalini Jain, IIM Lucknow Under guidance of Prof. SAMEER MATHUR

Brand Management- Marriott

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MARRIOTTBranding Brief- Expanding the Marriott brandSubmitted by: Ms. Shalini Jain, IIM LucknowUnder guidance of Prof. SAMEER MATHUR

WHAT IS BRAND PORTFOLIO??

Brand Portfolio includes all the brands offered by the firm in a product category. A good brand portfolio maximizes brand equity & any one brand doesnt harm the equity of other

WHY MULTIPLE BRANDS IN SAME PRODUCT CATEGORY??

Market coverageTo serve as cash cowsTo serve as flanker brandTo increase retailers dependence & earn more shelf spaceEconomies of scale in advertising, sales etc.To add prestige & credibility by launching premium brandsTo attract new customers; low-end-entry level product

ANALYSING: MARRIOTT INTERNATIONAL

Operates in Hospitality & lodging industryFounded in 1927Headquarters- Bethesda, MarylandNearly 4,500 properties in 87 countries and territories.Revenue- $14 billion in year 2015

Brand Portfolio of Marriott

Marriott has a diverse portfolio of 19 brands.The company views the brands as individually distinct and collectively powerful.

Brand CategoryBrandsIconic LuxuryThe Ritz-Carlton, BVLGARI, The Ritz-Carlton Destination ClubLuxuryJW MarriottLifestyle | CollectionsEdition, Autograph Collection, Renaissance Hotels, AC HotelsSignatureMarriott Hotels & ResortsModern EssentialsCourtyard, Spring Hill Suites, Fairfield Inn SuitesExtended StayResidence Inn, Vacation ClubsTownePlace Suites, ExecuStay, Marriott Executive Apartments

SEGMENT-WISE ROOM BREAK-UP (Price based segments)

Luxury top 15% average room ratesUpper Upscale next 15% average room ratesUpscale middle 30% average room ratesMidscale next 20% average room ratesBudget lowest 20% average room rates

Established Courtyard, entered moderately priced segment- Modern EssentialEntered Vacation Timesharing segment

Established JW Marriott (Washington D.C.).Entered Luxury segment

Established Residence Inn, entered Extended Stay segment

Established The Ritz Carlton,entered Iconic Luxury segment

Established Edition, entered upper-moderate segment-Lifestyle 198319842007199719851987TIMELINE

Marriott offers a choice for customers in almost all price points i.e. luxury, upscale, moderate & various need states e.g. Stay for business executives, vacation etc.

Rationale Behind introducing numerous brands & sub-brands is to attack all markets & capture all different consumer segments

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New Age AdvertisingMarriott has revolutionized its marketing practices with increased focus on new generation traveler. It launched a Creative & Content Studio, a Buzz Marketing practice, consumer public relations group & M Live- its social media command center for real time marketing

SOCIAL MEDIA PRESENCE

FACEBOOK PAGETWITTERBLOG: Marriott on the move

INSTAGRAMFACEBOOK PAGE: Marriott Rewards

SummaryBrand PortfolioRationale behind offering multiple brands in a product categoryMarriott International- IntroductionMarriott International- Brand portfolioTimeline RationaleAdvertisement- Print & TV mediaSocial media presence

These slides are created by Shalini Jain, IIM Lucknow as a part of Brand Management Course taught by Prof. Sameer Mathur.VISIT www.MBASkills.in

Prof. SAMEER MATHURIIM LucknowDISCLAIMER