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An overview presentation given to the CQU Library on 15 Feb
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CDDU: Why, Who and What
1. Tell the library what it is we do2. Find out where the library might help us3. Find out where the library might need our help
http://flickr.com/photos/tantek/22778226/
What else do you want to know?
What else do you want to see?
http://flickr.com/photos/druclimb/282597447/
OverviewWhy? Who? What?
A D D I EAssumptions Services
Projects
Research & InnovationQuick wins
Challenges
http://flickr.com/photos/emagic/56206868/
Recommendation #8Encourage a more collegialapproach to curriculumdevelopment, which will bothstimulate and incorporatescholarship and research andphilosophical discussions aboutquality education
http://flickr.com/photos/sfllaw/302647234/
C2D2
Research &Innovation
Quick wins
The incumbent will work…in extending the teaching and learning skills and focus of academic staff, and University management andfaculty executive in the development of CQU as a leader in flexible and on line education across a distributed campus network.
http://flickr.com/photos/b-tal/224225357/
Head, E-Learning & Materials Development
http://flickr.com/photos/ezu/61548084/
Improve perceptions - students and staff
Improve quality andavailability of courses
http://flickr.com/photos/riot/71878108/
Reduce costs
http://flickr.com/photos/cimexus/739083662/
Reduce hidden costs
Maximise ROI
Efficiencies
http://flickr.com/photos/benmillett/318240208/
Who?
http://flickr.com/photos/cimexus/739083662/
Who are CDDU?
2 copy editors9 desktop publishers1 multimedia designer2 e-learning support staff2 and a bit curriculum designers
0 evaluation resources
6
http://flickr.com/photos/afiler/226337451/
Teaching is not rocket science. It is, in fact, far more complex and demanding work than rocket science.
http://flickr.com/photos/erikcharlton/1481121536/
Richard F. Elmore, Gregory Anrig Professor of Educational Leadership
Harvard Graduate School of Education.
http://flickr.com/photos/emagic/56206868/
(Snowden & Boone, 2007)
Wicked problems• As you solve the problem
you learn more about it
• So there is no stopping rule
• Solutions are neither right nor wrong
• There is no ultimate test of a solution
• Every trial counts - no one-off solutions
• You can't identify all potential solutions
• Everyone is essentially unique
• Each can be considered a symptom of another problem
• The problem can be described in many ways
• The solution has no right to be wrong
Rittel & Webber (1973), Dilemmas in a General Theory of Planning,Policy Sciences, 4:155-169
http://flickr.com/photos/bb_matt/306544780/
Giving up the illusion that you can predict the future is a very liberating moment. All you can do is give yourself the capacity to respond . . . the creation of that capacity is the purpose of strategy-- Lord John Brown (Group CEO of BP)
Organising a party
• Standardization• Bureaucratic organisation• Centralised control• Adversarial relationships• Autocratic decision making• Compliance
• Conformity• One-way communications• Compartmentalisation• Parts oriented• Planned obsolescence• CEO or boss as "king"
• Customisation• Team-based organisation• Autonomy with
accountability• Cooperative relationships• Shared decision making• Initiative• Diversity• Networking• Holism• Process oriented• Total quality• Customer as "king"
Industrial age Information age(Reigeluth, 1999)
http://flickr.com/photos/dramaqueennorma/191063346/
http://flickr.com/photos/afiler/226337451/
A course as aBUILDING
BuildingCourse as a
http://flickr.com/photos/mskadu/63171669/
http://flickr.com/photos/stuckincustoms/512142989/
http://flickr.com/photos/jodymiller/345590450/
http://flickr.com/photos/kodama/49871021/
Suburb or CityProgram as
http://flickr.com/photos/webel/147509356/
http://flickr.com/photos/travelphotos/14003801/
http://flickr.com/photos/thomashawk/42615029/
http://flickr.com/photos/javacafe/273648919/
Academic as a
Owner-buildersTeaching academics as
http://flickr.com/photos/4rb/387752080/
http://flickr.com/photos/the-smiths/195705448/
http://flickr.com/photos/dystopos/1339066254/
City CouncilsFaculties/CQU as
Associated building tradesCDDU as
http://flickr.com/photos/jef_safi/324152992/
Desktop publishing
Copy editing
Multimedia design
Curriculum design
E-learning
http://flickr.com/photos/ilomoeverything/196671597/
Challenges & constraints
Curriculumdesigner
Academic& course
1 1
Curriculumdesigners
Academic& course
2.x 1
Curriculumdesigner Courses
2.x 1089
Curriculumdesigner Courses
2.x 1089Assume 3 weeks per course
Curriculumdesigner Courses
2.x 108928.8 years to review all
http://flickr.com/photos/bestrated1/81504924/
Scaleable
Teach to fish
Diversity and collaboration
Target courses
Reuse, re-design and mainstream
http://flickr.com/photos/mrsandman/68807902/
Need to target groups of courses
Which should we target?• Largest courses?• New courses?• Big "CEQ" courses?
Faculties
http://flickr.com/photos/birtarnb/593990498/
Can't provide fish
http://flickr.com/photos/thermodynamix/29693320/
Need to teach folk to fish
http://flickr.com/photos/amatthews/838134437/
We're the bait shop
http://flickr.com/photos/ginable/325235488/
Collaboration
http://flickr.com/photos/pbo31/209504598/
A collectionof academicsfrom differentdisciplines
Representing either courses or programs
Are assistedby CDDU
Draw on experts on
Informationtechnology
Draw on experts on
Informationtechnology
Internationalstudents
Draw on experts on
Informationtechnology
Internationalstudents
????
http://flickr.com/photos/chrisjfry/323461344/
Diversity
http://flickr.com/photos/chrisjfry/323461344/
Diversity
Business innovation often results from the breakthroughs of "cross-functional teams"
(Weld and Trainer, 2007)
This suggests that theremay be considerable room for exploring ways of using the preferred methods identified in one Field of Education in another field
(Scott, 2005)
Resources& knowledgefor future use
Changes insystems &processes
Reuse, re-design and mainstream
Quick Wins
http://flickr.com/photos/tantek/22778226/
What expertise does the library havethat will help?
http://flickr.com/photos/druclimb/282597447/
OverviewWhy? Who? What?
A D D I EAssumptions Services
Projects
Research & InnovationQuick wins
Challenges
Analysis
Design
Development
I mplementation
Evaluation
http://flickr.com/photos/tonivc/411231251/
Old "process"
http://flickr.com/photos/afiler/226337451/
Jeff Conklin (2006), Dialogue Mapping: Building Shared Understandingof Wicked Problems, Wiley
Jeff Conklin (2006), Dialogue Mapping: Building Shared Understandingof Wicked Problems, Wiley
http://flickr.com/photos/devnull/272059665/
"Heavyweight"
"Ad hoc"
http://tpck.org/TPCK
QuickTime™ and aH.264 decompressor
are needed to see this picture.
"Heavyweight"
Industrial age: Compartmentalisation
PCK(Schulman, 1987)
http://tpck.org/TPCK (Mishra and Koehler, 2006)
http://tpck.org/TPCK
(Mishra and Koehler, 2006)
Given opportunities to thoughtfully engagearound the design of an online course, faculty.. showed tremendous growth in their sensitivity to the complex interactions betweencontent, pedagogy and technology
Design-based research
Wicked problems• As you solve the problem
you learn more about it
• So there is no stopping rule
• Solutions are neither right nor wrong
• There is no ultimate test of a solution
• Every trial counts - no one-off solutions
• You can't identify all potential solutions
• Everyone is essentially unique
• Each can be considered a symptom of another problem
• The problem can be described in many ways
• The solution has no right to be wrong
Rittel & Webber (1973), Dilemmas in a General Theory of Planning,Policy Sciences, 4:155-169
Analysis
Design
Development
Implementation
Evaluation
http://flickr.com/photos/tonivc/411231251/
As a framework
http://flickr.com/photos/afiler/226337451/
Teachers' conception
(Trigwell, 2001)
http://flickr.com/photos/ylorson/317083023/
Constructive alignment
OutcomesMaterialsActivities
Assessment
(Biggs, 2006)
7 Principles1. Encourage contact between students and
faculty2. Develop reciprocity and cooperation among
students3. Encourage active learning4. Give prompt feedback5. Emphasize time on task6. Communicate high expectations7. Respect diverse talents and ways of learning
http://www.tltgroup.org/ProFacDev/n_Seven/chickering_and_gamson.htm
Historical analysis• Provision of data and evaluation results
– Staff MyCQU– Data warehouse
• Course and Teaching evaluation results• CEQ• Student technology access
http://flickr.com/photos/tantek/22778226/
What data or insights from the librarycan help the analysis phase?
http://flickr.com/photos/jalex_photo/397581862/
Research &Innovation
What is coming?
http://flickr.com/photos/dramaqueennorma/191063346/
Horizon 2008 ReportGrassroots video
Collaboration websMobile broadband
Data mashupsCollective intelligence
Social operating systems
Analysis
Design
Development
Implementation
Evaluation
http://flickr.com/photos/tonivc/411231251/
As a framework
http://flickr.com/photos/13146042@N05/1356085687/
Universal design
http://flickr.com/photos/slimcoincidence/406910873/
Educational determinism
Blackboard or Blackboard or WebfuseWebfuse
http://flickr.com/photos/automania/126698126/
Blackboard
Webfuse
The computer is really an infrastructure, even though today we treat it as the end object. Infrastructures should be invisible….(Norman, 1998)
Analysis
Design
Development
Implementation
Evaluation
http://flickr.com/photos/tonivc/411231251/
As a framework
http://flickr.com/photos/devnull/272059665/
"Heavyweight"
"Ad hoc"
Before After
Before
After
Just the presentationis changing (for now)
Learning guide trial• Can we do this?• Should we do this?• 21 AHE & 1 FBI course
Analysis
Design
Development
Implementation
Evaluation
http://flickr.com/photos/tonivc/411231251/
As a framework
• "help" on Blackboard• [email protected]
http://flickr.com/photos/afiler/226337451/
PushPush PullPullDemand anticipated Demand uncertainTop-down design Emergent designCentralised control Decentralised controlProcedural ModularTightly coupled Loosely coupledResource centric People centricRestricted participation Open participationFocus on efficiency Focus on innovationFew major re-engineering efforts Rapid, incremental
innovationZero-sum rewards Positive-sum rewards
(Seely Brown & Hagel, 2005)(Seely Brown & Hagel, 2005)
Next frontier of innovation
http://flickr.com/photos/darkpatator/1860880739/
It's not how bad you start,It's how quickly you get better
http://flickr.com/photos/devnull/272059665/
"Heavyweight"
"Ad hoc"
Blank slate
Links to DE study material
Course resources online?
Links to DE study material
Better discussion boards
Links to DE study material
Better discussion boards
Online assignment submission
Online lectures
http://flickr.com/photos/jalex_photo/397581862/
Research &Innovation
What is coming?
CQU's Second Life Island
http://cddu.cqu.edu.au/index.php/Web3D_Exchange_Project
QuickTime™ and a decompressor
are needed to see this picture.
Machinima
http://flickr.com/photos/pathfinderlinden/199857832/
PLE's and Web 2.0
DEST project - ~$500K
Personal Learning Environmentshelp learners take control
(Knowles, 1978; Candy 1991)
http://flickr.com/photos/ztephen/155835502/
If institutions were to genuinelypromote lifelong learning opportunities,systems that support learner autonomyand self-regulation are essential.
Personal Learning Environments
(Lubensky, 2006)
a Personal Learning Environment is a facility for an individual to access, aggregate, configure andmanipulate digital artefacts of their ongoing learning experiences.
Must use university resource
http://flickr.com/photos/patrick_q/108525914/
On-going trend that University suppliedtechnology is soon provided externally
http://flickr.com/photos/puja/125464480/
http://flickr.com/photos/stabilo-boss/93136022/
Web 2.0 - the technical driver
Web 2.0 course sites
Web 2.0 organisational sites
http://webfuse.cqu.edu.au/Courses/EDED11448/
Web 2.0 course sites
http://cddu.cqu.edu.au
Web 2.0 org site• Wiki• Blogs• Social bookmarking• Google video, YouTube, slideshare…
We've cut IT staff by 20%, and we're providing a whole lot more in terms of IT services
http://flickr.com/photos/cimexus/739083662/
http://www.informationweek.com/news/showArticle.jhtml?articleID=202601956&pgno=1&queryText=
Ken Harris CIO, Shaklee
Analysis
Design
Development
Implementation
Evaluation
http://flickr.com/photos/tonivc/411231251/
As a framework
http://flickr.com/photos/mischiru/489556007/
Ask the students
Anonymous discussion forum• 463 T2, 2007 FLEX students• 700+ comments
Online and print learning materials• What did you like or find useful?• What caused you problems?• What would you like to see?
http://flickr.com/photos/mischiru/489556007/
What would the top responses be?
Comment Mentions
Online lectures (audio/video)
106
Response from staff 86Clarity & consistency 66Study guides 55Assignment feedback 53Print 33Discussion boards 30OASM 27Exams released 25Everything ready 21
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What else can we tell you?
What can you tell us?
Biggs, J. (1996). "Enhancing teaching through constructive alignment." Higher Education. 32(3): 347-364
Booth, A. (2007). "In search of the information literacy training 'half-life'". Health Information and Libraries Journal. 24(2): 145-149
Candy, P. (1991). Self-direction for lifelong learning: A comphrensive guide to theory and practice, Jossey Bass.
Gregor, S. and D. Jones (2007). "The anatomy of a design theory." Journal of the Association for Information Systems 8(5): 312-335
Jones, D. and S. Gregor (2006). The formulation of an Information Systems Design Theory for E-Learning. 1st International Conference on Design Science Research in Information Systems and Technology, Claremont, CA.
Knowles, M. S. (1978). The adult learner: A neglected species. Houston, Gulf Publishing.
Mishra, P. and M. Koehler (2006). "Technological pedagogical content knowledge: A framework for teacher knowledge." Teachers College Record 108(6): 1017-1054
Norman, D. (1998). The Invisible Computer: Why Good Products can Fail, the Personal Computer is so Complex, and Information Appliances are the Solution, The MIT Press.
Reigeluth, C. M. (1999). What is instructional-design theory and how is it changing? Instructional-design theories and models: A new paradigm of instructional theory. C. Reigeluth (ed). Mahwah, New Jersey, Lawrence Erlbaum Associates.
Schulman, L. S. (1987). Knowledge and teaching: foundations for a new reform. Harvard Educational Review, 57(1):1-22
Scott, G. (2005). Accessing the student voice: Using CEQuery to identify what retains students and promotes engagement in productive learning in Australian higher education, DEST.
Seely-Brown J. and J. Hagel (2005). "From push to pull: The next frontier of innovation." The McKinsey Quarterly
Snowden, D. and M. Boone (2007). "A Leader's Framework for Decision Making". Harvard Business Review
Keith Trigwell, Judging University Teaching, The International Journal for Academic Development, 6(1):65-73