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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 1

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Operation management

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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.

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2

Technical Note 4

Learning Curves

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Underlying Principles of Learning Curves

Learning Curve Example Types of Learning From Learning Curves to

Performance Improvement

OBJECTIVES

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Underlying Principles of Learning Curves

1. Each time you perform a task it takes less time than the last time you performed the same task

2. The extent of task time decreases over time

3. The reduction in time will follow a predictable pattern

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Example of a Learning Curve

Suppose you start a term paper typing business. You time yourself on the first paper, then the second, and so on.

Suppose you start a term paper typing business. You time yourself on the first paper, then the second, and so on.

Term paper

1

2

3

4

5

6

Time (in Minutes)

100

90

84.62

81.00

78.30

76.16

Note that only 90 of 100 minutes are used in the second repetition. This is an example of a 90% learning curve.

Note that only 90 of 100 minutes are used in the second repetition. This is an example of a 90% learning curve.

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Plotting the Learning

Curve

All learning curves have this downward sloping curve.

All learning curves have this downward sloping curve.

90 % Learning Curve

020406080

100120

0 1000 2000 3000 4000 5000

Unit

Pro

du

cti

on

T

ime

(Min

ute

s)

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Types of Learning

Individual Learning

Improvement when individuals gain a skill or efficiency by repetition of a job

Organizational LearningImprovement from the groups of individuals from repetition and changes in administration, equipment, and product design

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From Learning Curves to Performance Improvement (Part 1)

Proper selection of workers Proper training Motivation Work specialization Do one or very few jobs at a time

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From Learning Curves to Performance Improvement (Part 2)

Use tools or equipment that assists or supports performance

Provide quick and easy access for help

Allow workers to help redesign their tasks

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End of Technical Note 4